jimmy resume
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Jimmy White has over 8 years of experience working at Herb Chambers Honda-Westborough in various roles including Assistant Service Manager, Service Advisor, Shop Supervisor/Dispatcher, and Service Technician. He has strong communication, problem solving, and customer service skills. Jimmy obtained training and experience in areas such as vehicle maintenance, scheduling, quality control, creating invoices and estimates, and developing trusting relationships with clients. He graduated from Universal Technical Institute in 2007.
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Alicia Wyatt has 8 years of experience as a customer service representative, consistently receiving positive feedback from customers and supervisors. She handles customer issues in a timely and pleasant manner to ensure satisfaction. Wyatt currently works as a training support team member at Convergy's, assisting new agents and taking escalated calls. Previously, she worked as a sales and service representative and in customer service roles at other companies, demonstrating strong communication, problem solving, and technical skills.
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Anthony Cronin is a results-oriented telecommunications manager with over 15 years of experience in customer service and management roles. He has a proven track record of substantially increasing revenue month-over-month through behavior-based coaching and initiatives to improve sales, service, and retention. Cronin's expertise includes developing employees, implementing strategic plans, and analyzing metrics to drive performance improvements. He currently manages a team as a dispatch supervisor at Frontier Communications.
nobulletuptodateresume
Shelly Myers is a customer service professional with over 5 years of experience in retail sales, customer service, and call center roles. She has a track record of improving customer retention and growing revenue through her active listening, problem-solving abilities, and world-class customer service. Myers maintains strong relationships with clients and is proficient in Siebel and Microsoft Office applications.
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jimmy resume
- 1. Jimmy White 56 Greeley Street Clinton, MA01510 Phone: 774-276-0122 E-Mail: Jimmyw1234@live.com Work Experience Herb Chambers Honda-Westborough, MA June 2007-June 2015 Assistant Service Manager-June 2014-June 2015 Supervised sales team and set examples of excellent customer satisfaction Excellent communication skills andproblem solving ability Supervised and trainedservice team with guidance and knowledge of company operations Managed sales team directly by assisting with organization of invoices andproper documentation with efficiency Assisted team in the understanding of product through step by step guidance using knowledge obtainedthrough training and experience Service Advisor-June 2013-June 2014 Repeatedly recognizedfor top performance in sales and customer satisfaction Createdinvoices and estimates with detailed information basedupon clients needs Greet and assist customer throughout repair processes with attention to the customer satisfaction Helped understand customer issues while providing appropriate solutions Assist clients with their needs through knowledge obtainedin trainings, while developing long-term trusting relationships Obtained interpersonal skills in engagingwith customers in a professional, friendly, andefficient manner Shop Supervisor/Dispatcher-May 2010-June 2013 Handled all products that requiredmore of a detailedinspection in order to maintain customer and dealer relations Supervised and trainednew recruits while acclimating them to the work environment through acquiredexperience and knowledge Createdschedules and assisted in maintaining the proper staff Performedquality control checks on work performedto assure customer satisfaction Service Technician-June-2007-May 2010 Performedgeneral maintenance while analyzing vehicles needs basedupon customer concerns Provide quality work all while maintaining a professional appearance anddemeanor Workedin a fast paced environment that requiredattention to detail Education Universal Technical Institute-Norwood Ma November 2005-March 2007 Skills ADP, Microsoft office, Microsoft outlook, dealer socket, Honda IN