Jennifer L. Newlands has over 15 years of experience in administrative and managerial roles. She has strong computer, organizational, problem-solving, and initiative skills. She is currently a Lead Account Manager and Administrative Assistant at Matrix Scientific, where she has streamlined operations and increased customer satisfaction and revenue. Previously, she held roles at Gardener Publications and Patsy's and Sons Italian Bakery, utilizing her skills to improve procedures, train staff, and increase sales and efficiency. She holds a Bachelor's degree in Communications and English from The College of New Rochelle.