11. In 2007, Shultz smelt trouble
• Shultz felt that the stores had lost their Magic
• McDonalds & Dunkin Donuts stealing a march
• Spotted slowing growth
• Revenue up 21%
• Growth slowed by 1/3
• Transactions per store up 1% v 5% prior year
2007 2008 2009
onwards
12. In March 2008, Schultz and the Leadership Team
agreed a transformation agenda
1. Be the undisputed coffee authority
2. Engage and inspire our partners
3. Ignite the emotional attachment with our customers
4. Expand our global presence—while making each store the heart of
a local neighbourhood
5. Be a leader in ethical sourcing & environmental impact
6. Creative innovation growth platform worthy of our coffee
7. Deliver a sustainable economic model
27. Some believe that Augmented Reality will be as impactful as
Smart Phones
“The potential of these devices, is that they could one day replace your phones, TVs, and all
[…] screens.”
Once your apps, videos, information, and even social life are projected into your line of sight,
you won’t need any other screen-based gadgetry.
Alex Kipman, Microsoft Technical Fellow and chief inventor of Microsoft’s AR headset HoloLens
28. Robots can lift heavy loads, open doors, gallop at high speed or
construct bridges in drone swarms
Boston Dynamics
‘Atlas’ can move goods around a warehouse,
while ‘Wildcat’ can sprint at 32 km/h while
maneuvering and maintaining its balance
Drone Swarms
A group of drones can autonomously make a
human supportable, 7 meter bridge, using 9 rope
segments - in under 3 minutes
29. Time to throw away the keys?
The Muse – St Kilda Road, Victoria
30. Chubb, famous for locks, still protect people, property & assets
– key they no longer sell locks or transit cash
- instead, they pivoted to selling CCTV and fire and security devices
1818
2000
Founded
Divested ‘Locks’ business
2003
2013
Acquired by UTC
Divested Australian Cash
in Transit business
182 years of making and
selling locks
35. The infrastructure required is significant
Suitable Road Infrastructure
Systems for variable speed limits and signaling
road closures due to accidents or construction
Batteries and Charging Stations
Petrol stations migrating to charging stations
Solar Power
Homes need solar panels on the garage roof
to charge the car overnight
36. The good news?
Lower Carbon Emissions
More than a quarter of greenhouse gas emissions
come from the transportation Sector
Better quality urban spaces
14% of urban space is occupied by parking
Fewer Accidents
Reports estimate that 90% of traffic fatalities could
be reduced
37. The bad news is
Lower rates of car ownership
Cars will move to an on demand ‘pay per trip’
model, impacting dealer networks generating $72b
annually and employing 66,000 people
Less smash repairs
Impacting small and micro businesses generating
$16b annually and employing 380,000 people
