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SYSTEMATIC GROWTH
JEFF HUI
A SHORT STORY ABOUT ME
Season Tm G MP FG% 3P% FT% ORB DRB TRB AST STL BLK TOV PF PTS
2006-07 CLE 23 8.8 0.378 0.28 0.714 0.3 0.7 0.9 0.4 0.3 0.1 0.6 1 3.2
2007-08 TOT 21 11.4 0.349 0.3 0.586 0.3 0.7 1 0.8 0.5 0.1 1.1 1.4 5.4
2008-09 TOT 48 9.9 0.473 0.378 0.821 0.2 0.7 0.9 0.8 0.5 0.1 0.8 0.9 4.2
2009-10 LAL 82 20.7 0.427 0.328 0.818 0.4 1.9 2.2 1.3 0.7 0.4 0.8 1.6 8.1
2010-11 LAL 82 19.1 0.425 0.349 0.911 0.4 1.5 1.9 1.2 0.8 0.2 0.9 1.5 8.7
2011-12 PHO 59 23.7 0.42 0.362 0.808 0.6 2 2.7 1.2 0.7 0.3 1.1 1.1 11
2012-13 PHO 59 23.8 0.42 0.277 0.784 0.7 1.8 2.5 1.8 1 0.3 1.3 1.6 10.5
2013-14 TOT 29 8.7 0.364 0 0.714 0.2 0.7 1 0.3 0.4 0 0.6 0.8 2.2
2014-15 MIA 5 17.8 0.368 0.429 0.75 0 0.2 0.2 0.6 0.8 0 0.8 1.6 4
AGEND
A
1. OVERVIEW OF OUR BUSINESS
2. THE PLAYBOOK
3. LEARNINGS
WE LEVERAGE FB
ADVERTISER
BASE AND
TARGETING
WE HELP
PUBLISHERS AND
DEVELOPERS
MONETIZE THEIR
PRODUCTS WITH
ADS
PUBS / DEVS
EARN MONEY AND
FB TAKES A
SMALL SHARE
THE PUBLISHER SOLUTIONS BUSINESS
A BRIEF HISTORY OF OUR SYSTEMATIC GROWTH
-100%
0%
100%
200%
300%
400%
500%
600%
Percentrevenuegrowth(vsQ1
2016)
Launched
growth
team
Launched first
growth program
How did we
drive this
growth?
Scaling sales
team
Revenue trends over the past 2+
years
OUR TEAM VALUES
Inherently a 1-1
relationship
Build
for
scale
Growth
is a
mindset
Measure
everythin
g
Execution
al
excellence
Attribution is
difficult
Takes months
to start
executing
Easy to focus on
the loudest client
lose track of the
biggest
opportunities
AGEND
A
1. OVERVIEW OF OUR BUSINESS
2. THE PLAYBOOK
3. LEARNINGS
OUR PROGRAMMATIC FORMULA
Target market Target treatment Measurable
outcome
+ +Program =
CASE STUDY: OUR SALES PROGRAM
Target market Target
treatment
Measurable
outcome
Q3
2017
Q4
2017
Q1
2018
Q2
2018
Q3
2018
Strategy:
Identified
opportunity
to grow
existing
accounts
Test:
Launched a
test – waited
3 months to
see a
positive
results
Scale:
Started
scaling –
hiring FTEs
+ vendors
for scale
Measure:
Completed
ROI
analysis
Iterate:
Currently
rethinking
2019
Launch:
After
positive
test,
decided to
build sales
team
Q4
2018
Optimize:
Learning
how to set
goals, test
granular
strategies,
learning to
how to pick
winners
5 QUESTIONS TO KNOW IF YOUR GROWTH IS
SCALABLE
1. Do we know the top
20% of market that
drive 80% of the
value?
2. Can we use
analytics to find the
top 1% of
opportunities in our
market
Target market Target treatment Measurable
outcome
3. Can our team scale?
• Can our team play
multiple roles?
• Are we leveraging
marketing for
scale?
4. If we see positive
results, how do we
know its our
strategy and not
general shift in
market or luck?
5. If we see negative
results, how long do
we wait to iterate or
scrap?
Target market Target treatment Measurable
outcome
Program management:
• Growth strategy
• Customer / market
segmentation
Advanced Analytics:
• Test and control setup
• Predictive modeling to
identify target clients
Scaled operations:
• Direct marketing
• Long tail growth
• Scaled account
management
• Flexible / scalable teams:
mix of FTE + vendors,
utility players (e.g., ability
to play multiple roles)
Advanced Analytics:
• Test vs control
measurement
• ROI analysis
• Attribution
A PROGRAMMATIC APPROACH REQUIRES A
DIVERSE SET OF SKILLS
UNDERSTANDING GROWTH: HITTING GOALS IS NOT
ENOUGH
3 straight quarters, we hit
goals, but we didn’t stop.
We continue to study,
e.g.:
• The distribution of
growth
• Sources of growth
• Impact of market /
product trends
Growth vs
expectation
#of
accounts
Distribution of accounts for 1 sales rep
UNDERSTANDING GROWTH: KNOW YOUR ROI
-100%
0%
100%
200%
300%
400%
500%
600%
Percentrevenuegrowth(vsQ1
2016)
23x
ROI
Sales lift
Organic
growth
-
=
AGEND
A
1. OVERVIEW OF OUR BUSINESS
2. THE PLAYBOOK
3. LEARNINGS
ITS BEEN A TOUGH BUT REWARDING JOURNEY –
WE’VE LEARNED A LOT
Build for scale
Growth is a
mindset
Measure
everything
Executional
excellence
RECAP OF OUR VALUES TOP LEARNING
Build a flexible team - hire people that can
play multiple roles (e.g., sales + acct mgt)
Measurement takes discipline – our first test
took 3 months to see positive results
Growth requires hard trade-offs: we held a
year long holdout group (gave up revenue) to
ensure we could measure success before
Team must be completely integrated –
growth team sets strategy, sales develops
relationships, marketing drives scale, analytics
measures impact
THANK YOU!

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Jeff Hui

  • 2. A SHORT STORY ABOUT ME Season Tm G MP FG% 3P% FT% ORB DRB TRB AST STL BLK TOV PF PTS 2006-07 CLE 23 8.8 0.378 0.28 0.714 0.3 0.7 0.9 0.4 0.3 0.1 0.6 1 3.2 2007-08 TOT 21 11.4 0.349 0.3 0.586 0.3 0.7 1 0.8 0.5 0.1 1.1 1.4 5.4 2008-09 TOT 48 9.9 0.473 0.378 0.821 0.2 0.7 0.9 0.8 0.5 0.1 0.8 0.9 4.2 2009-10 LAL 82 20.7 0.427 0.328 0.818 0.4 1.9 2.2 1.3 0.7 0.4 0.8 1.6 8.1 2010-11 LAL 82 19.1 0.425 0.349 0.911 0.4 1.5 1.9 1.2 0.8 0.2 0.9 1.5 8.7 2011-12 PHO 59 23.7 0.42 0.362 0.808 0.6 2 2.7 1.2 0.7 0.3 1.1 1.1 11 2012-13 PHO 59 23.8 0.42 0.277 0.784 0.7 1.8 2.5 1.8 1 0.3 1.3 1.6 10.5 2013-14 TOT 29 8.7 0.364 0 0.714 0.2 0.7 1 0.3 0.4 0 0.6 0.8 2.2 2014-15 MIA 5 17.8 0.368 0.429 0.75 0 0.2 0.2 0.6 0.8 0 0.8 1.6 4
  • 3. AGEND A 1. OVERVIEW OF OUR BUSINESS 2. THE PLAYBOOK 3. LEARNINGS
  • 4. WE LEVERAGE FB ADVERTISER BASE AND TARGETING WE HELP PUBLISHERS AND DEVELOPERS MONETIZE THEIR PRODUCTS WITH ADS PUBS / DEVS EARN MONEY AND FB TAKES A SMALL SHARE THE PUBLISHER SOLUTIONS BUSINESS
  • 5. A BRIEF HISTORY OF OUR SYSTEMATIC GROWTH -100% 0% 100% 200% 300% 400% 500% 600% Percentrevenuegrowth(vsQ1 2016) Launched growth team Launched first growth program How did we drive this growth? Scaling sales team Revenue trends over the past 2+ years
  • 6. OUR TEAM VALUES Inherently a 1-1 relationship Build for scale Growth is a mindset Measure everythin g Execution al excellence Attribution is difficult Takes months to start executing Easy to focus on the loudest client lose track of the biggest opportunities
  • 7. AGEND A 1. OVERVIEW OF OUR BUSINESS 2. THE PLAYBOOK 3. LEARNINGS
  • 8. OUR PROGRAMMATIC FORMULA Target market Target treatment Measurable outcome + +Program =
  • 9. CASE STUDY: OUR SALES PROGRAM Target market Target treatment Measurable outcome Q3 2017 Q4 2017 Q1 2018 Q2 2018 Q3 2018 Strategy: Identified opportunity to grow existing accounts Test: Launched a test – waited 3 months to see a positive results Scale: Started scaling – hiring FTEs + vendors for scale Measure: Completed ROI analysis Iterate: Currently rethinking 2019 Launch: After positive test, decided to build sales team Q4 2018 Optimize: Learning how to set goals, test granular strategies, learning to how to pick winners
  • 10. 5 QUESTIONS TO KNOW IF YOUR GROWTH IS SCALABLE 1. Do we know the top 20% of market that drive 80% of the value? 2. Can we use analytics to find the top 1% of opportunities in our market Target market Target treatment Measurable outcome 3. Can our team scale? • Can our team play multiple roles? • Are we leveraging marketing for scale? 4. If we see positive results, how do we know its our strategy and not general shift in market or luck? 5. If we see negative results, how long do we wait to iterate or scrap?
  • 11. Target market Target treatment Measurable outcome Program management: • Growth strategy • Customer / market segmentation Advanced Analytics: • Test and control setup • Predictive modeling to identify target clients Scaled operations: • Direct marketing • Long tail growth • Scaled account management • Flexible / scalable teams: mix of FTE + vendors, utility players (e.g., ability to play multiple roles) Advanced Analytics: • Test vs control measurement • ROI analysis • Attribution A PROGRAMMATIC APPROACH REQUIRES A DIVERSE SET OF SKILLS
  • 12. UNDERSTANDING GROWTH: HITTING GOALS IS NOT ENOUGH 3 straight quarters, we hit goals, but we didn’t stop. We continue to study, e.g.: • The distribution of growth • Sources of growth • Impact of market / product trends Growth vs expectation #of accounts Distribution of accounts for 1 sales rep
  • 13. UNDERSTANDING GROWTH: KNOW YOUR ROI -100% 0% 100% 200% 300% 400% 500% 600% Percentrevenuegrowth(vsQ1 2016) 23x ROI Sales lift Organic growth - =
  • 14. AGEND A 1. OVERVIEW OF OUR BUSINESS 2. THE PLAYBOOK 3. LEARNINGS
  • 15. ITS BEEN A TOUGH BUT REWARDING JOURNEY – WE’VE LEARNED A LOT Build for scale Growth is a mindset Measure everything Executional excellence RECAP OF OUR VALUES TOP LEARNING Build a flexible team - hire people that can play multiple roles (e.g., sales + acct mgt) Measurement takes discipline – our first test took 3 months to see positive results Growth requires hard trade-offs: we held a year long holdout group (gave up revenue) to ensure we could measure success before Team must be completely integrated – growth team sets strategy, sales develops relationships, marketing drives scale, analytics measures impact