3. Pan Based CHA licence holder currently into it’s 115th
year of operations
Spearheaded by the 4th
generation of its founders
A One Stop Shop for all Supply Chain & Logistics solutions
27 well equipped service points across India
Extensive global partner network
800+ trained professionals
Only national forwarder with an in-house built state of the art ERP with direct access
to EDI with customs & clients
Operations from all major air & sea ports ex India
Verticals serviced - Fashion, Retail, Pharmaceutical & Engineering (Automobile &
Machinery)
3
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
4. Jeena & Company
1st
Indian Cargo and Travel company
1st
Official Clearing & Forwarding agent for the Defense Services
1st
to commence exhibitions on Trains
1st
recognized cargo travel agent for the Indian Railways
1st
booking agent for Tata Airlines (Now known as Air India)
1st
to handle Imports & Exports of Rally cars
1st
to handle large Domestic & International Fairs and
Exhibitions
1st
to handle specialized cargo like Live Human Organs
1st
to operate a QCs in Customs Bonded Areas
1st
to execute Pick And Pack operations in Customs Bonded Areas
1st
to have its own ‘Slip Sheeting’ equipment within the Customs Bonded CFS
1st
to implement a ‘Pre-Calling Center’ on behalf of a leading global integrator
4
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
6. Australia
New Zealand
Pakistan
Malaysia
South Africa
Canada Netherlands
United States
Brazil
China
Germany
UK
Spain
Italy
Bangladesh
Belgium
Bulgaria
Czech Republic
Denmark
Finland
Ireland
Japan
Korea
Singapore
Philippines
Poland
Portugal
Sri Lanka
Thailand Vietnam
UAE
Sweden
Hong Kong
Argentina
Austria
Algeria
Belize
Chile
Costa Rica
Cyprus
Egypt
Greece
Indonesia
Iran
Israel
Kenya
Libya
Lithuania
Mauritius
Mexico
Morocco
Myanmar
Norway
Oman
Qatar
Russia
Saudi Arabia
Sudan Taiwan
Tanzania
Trinidad & Tobago
Tunisia
Uruguay
Jeena & Company
India
Jeena & Company Internal use Only
6
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
70+ Agent
partners
across the
globe
7. • Air & Ocean Freight
- Consolidations
- Customs Clearance
- Freight Booking & Chartering
• 3PL Logistics
- Warehousing
- Transportation
- Distribution
• Door-To-Door
• Specialized & Value added services
- Solutions Designing
- Warehouse designing
- Re-engineering of processes
- Packaging engineering & Re-engineering
- Consultancy
- Pick and Pack
- Quality Inspection
7
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
8. 8
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
• Air India Ltd.
• Air France
• British Airways
• Cathay Pacific Airways Limited
• Emirates
• Etihad Airways
• Jet Airways
• Lufthansa Cargo AG
• Qatar Airways
• Singapore Airlines
• Swiss World Cargo
• Saudi Arabian Airlines
• Virgin Atlantic
9. 9
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
• Shipping Corporation of India (SCI)
• Mediterranean Shipping Corporation (MSC)
• Maersk
• MA-CGM
• Hanjin
• United Arab Shipping Corporation (UASC)
• Hapag Lloyd
• Safmarine
• Hamburg –Sud
• Emirates
• NYK
10. 10
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
• Worldwide Consolidations (FCL & LCL)
• ODC, Break Bulk & Heavy Lifts
• Multimodal Transportation by Sea/Air/Road
• Worldwide Consolidation Service
• Dry or liquid bulk shipments
• Refrigerated Services for perishable products
• Freight Insurance and packaging options
11. 11
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
• “Licensed” Customs House Agents (CHA) & Pioneers of Custom Clearance in India
• Jeena Trained Staff. No Outsourcing
• AIR and OCEAN (Imports & Exports)
• Bonding
• First Indian Forwarder to commence “On Line” services with Customs
• Official Customs Clearance Agents for “FedEx” in India
• Regular In House Training on New Customs Process
12. 12
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
• Direct & Flexible routing
• Wide choice of Airlines
• PAN India presence
• Customs clearance facility across all major airports
• State-of-the-art ERP package interfacing with the customs system
• Weekend clearances & deliveries
• Centralized Pricing & Customer Service teams
• Full-Visibility Tracking/Proactive notification of shipment movement
Jeena’s Door-To-Door Network
• Time bound door deliveries of freight shipments
• Self Carry
• Customized services to JIT customers/manufacturers
• Cross Country Sales
• Sea freight door deliveries
13. 13
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
WarehousingWarehousing
Receipt of GoodsReceipt of Goods
Pick Up & DispatchPick Up & Dispatch
Inventory ManagementInventory Management
Statutory ComplianceStatutory Compliance
Records & ReportsRecords & Reports
Inbound & ManufacturingInbound & Manufacturing
Sourcing & ProcurementSourcing & Procurement
Raw Material LogisticsRaw Material Logistics
Inbound To ManufacturingInbound To Manufacturing
In-Plant LogisticsIn-Plant Logistics
Contract ManufacturingContract Manufacturing
Value Added ServicesValue Added Services
TransportationTransportation
Express ServiceExpress Service
Sprinter ServiceSprinter Service
Secondary MovementSecondary Movement
Primary MovementPrimary Movement
Bulk Parcel DeliveriesBulk Parcel Deliveries
DistributionDistribution
DedicatedDedicated
Shared-UserShared-User
Delivery & InstallationsDelivery & Installations
In-Store LogisticsIn-Store Logistics
Service Parts LogisticsService Parts Logistics
Reverse & Return LogisticsReverse & Return Logistics
Specialized ServicesSpecialized Services
Planning & OptimizationPlanning & Optimization
Supply Chain ConsultancySupply Chain Consultancy
Innovative SolutionsInnovative Solutions
16. 16
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
Integration
- Online with Customs
- Easily mapped / integrated with
Client and Agent’s IT Systems
-"Direct Inter phase" to Down Load Data / Invoice
and Packing List / Files in order to Prepare
Customs documents
Information & Tracking
- Live online tracking of shipments
Automation
- Implementation of Client and Agents Standard Operating Instructions (SOP)
- No people dependency
- Auto forwarding of Daily Status Reports to clients on their shipments
- Auto forwarding of Pre Alerts on departure
- Self Monitoring : "exceptional " reports and alerts of due / delayed tasks
Advantag
e
17. 17
Internal use Onlywww.jeena.com / info@jeena.co.inJeena & Company
In-house built state-of-the-art tracking tool to provide customers with real-time visibility on
the status of their shipments for EXPORTS
Shipment can be tracked without registration, with the help of Invoice Number, BL Number &
PO Number
Through registration, customers can track & view the status of their shipments (Air / Ocean)
anywhere in India within 24 Hrs.
Customer can view/print invoices
Customer can access historical data (Upto 60 Days)
Provision for the customer to download the status data into excel
Provision for customer to communicate directly with the concerned Jeena personnel handling
the shipment, via email
Provision for the customer to render feedback on the services provided
19. Jeena & Company 19www.jeena.com / info@jeena.co.in
• Professionalism
• Ethics
• Customer Oriented
• Excellence
• Commitment
• Team Work
20. Internal use Only20www.jeena.com / info@jeena.co.in
• Reliability of service.
• Timely capturing of information on milestone.
• Accuracy in information, documentation and billing.
• Timely delivery of bills
• Consistency in “Turn around time” in execution of shipment.
• Secured warehousing facilities .
21. Internal use Only21www.jeena.com / info@jeena.co.in
• Superior quality of service
• Consistency in service quality
• Right first time attitude
• Fewer complaints
• Independent audit demonstrates commitment to quality
22. Internal use Only22www.jeena.com / info@jeena.co.in
• 100% Error free data exchange
• Timely availability of updates
• Electronic data transmission saves duplication of Data entry.
• Reducing / Eliminating the need for any kind of manual data entries
• Faster turn around time for document processing through a smooth &
efficient operational workflow
• Mobile applications for real time Barcode scanning.
23. Internal use Only23www.jeena.com / info@jeena.co.in
• Single point contact for feedbacks
• Proactive responses
• Facilitating and Monitoring service level agreement
• Prompt & effective handling of service complaints
• Independent setup for consistency in Service Quality
• Collecting, Analyzing customer feedback for continuous
improvement
24. Internal use Only24www.jeena.com / info@jeena.co.in
• 24*6 Manifestation
• Single point data control for documents processing
• Prompt & error free submission of documents to the
customs site
• Real time status updates via auto notifications
through emails & text messages
25. 25
• Organization performance standards
linked to the KRAs of all the employees
• To improve “ASK” i.e. “Attitude” ,
“Skill” & “Knowledge” of the employees
• Customers KPIs are linked with the
evaluation of the employees
www.jeena.com / info@jeena.co.in
