Compassionate, Experienced, Professional, RN with a long demonstrated history of working in Hospice, Long Term Care and Hospital industries. Skilled in Leadership, Nursing Management, Team Building, Customer Satisfaction, Compliance, Crisis Management, Case Management and Triage. Excellent organizational, written, oral and interpersonal skills. Teamwork, listening and communication are key. Strong healthcare services professional always ready to greet the next challenge. Personal Mottos: "Do not meet the standard, set the standard." and "Be part of the solution, not part of the problem."

1. JEANNE FROBOSE, RN
380 ChestnutStreet, Nutley,NJ 07110 | C: 862-215-1177 | mftroop@verizon.net
Professional Summary
Energetic, disciplined, innovative Registered Nurse and Leader. Dedicated to advocating for patientsby setting the
standard and maintaining reputation for achieving high levels of patient satisfaction and quality outcomes. Collaborative
multi tasker with long demonstrated experience working closely with interdisciplinary teams creating, implementing care
plans and nursing process to meet and exceed patient needs. Expertise in management, supervision, regulatory
compliance, care planning/implementation, infection control,and wound care. Excellent interpersonal and
communication skills. Quickly and effectively establishes rapportwith patients, families and colleagues. Seeking
leadership role in a Long Term/Skilled Care facility or Hospice with a commitment to innovative processes.
Skills
Leadership InterpersonalCommunication
Oral and Written Communication Interdisciplinary Collaboration
Team Building Advanced Problem Solving
Staff Education and Development Geriatric Nursing
Compliance Reporting(HIS and MDS) Alzheimers/Dementia Care
Policy and Program Development Quality Assurance
Hospice/Palliative Care Utilization Review
Wound Care Long Term/Skilled Care
Infection Control Case Management
Patient Advocacy Care Plan Development
Pain Management Crisis Management
Time Management Therapeutic Speaking
Conflict resolution Triage
Electronic Documentation In-Servicing
Professional Experience
Hospice Admissions Nurse 08/2015 to 10/2017
Compassus Paramus, NJ
Led Interdisciplinary Team through admission process from referralto implementation.
Simultaneously served as lead RN and Admissions manager of inpatient Hospice Unit.
Authored, Developed, Initiated and Maintained policies and procedures for newly acquired inpatient unit.
Led and Managed Sales Team through initiating opening inpatient unit to accept new patient referrals.
Managed the day-to-day tactical and long-term strategic activities within the Admissions Department.
Collaborated and Developed with all Department Heads of inpatient unit to develop their own internal workflow
and process.
Coordinated Hospice Plan of Care for individual patients with Long Term Care facilities.
Achieved 100% HIS reporting compliance.
Purchased Nursing and Patient supplies adhering to strict budget.
Established knowledge-sharing processes for Nursing.
Reduced and controlled expenses by improving resource allocation.
Developed terminal diagnosis of all new patient referrals.
Coordinated ordering and delivery of DME and personal care items for newly admitted patients.
Developed and Implemented Plan of Care for all admissions.

2. Identified medication needs of patients and Implemented the ordering and delivery of hospice medication
comfort kits to patients homes or facilities.
Prioritized and solved pain management issues of terminal patients.
Collaborated with Interdisciplinary Team during team meetings and during everyday operations.
Delegated tasks to home office personnel while visiting patients in the field.
Generated daily new referrals/admissions reports to Corporate Superiors and Interdisciplinary Team.
Mentored and Trained new RN Case Managers in Admission Process and Hospice Philosophy.
Hospice RN Case Manager 09/2012 to 09/2015
VITAS Healthcare Livingston, NJ
Deliver high quality, compassionate palliative care and treatment to terminally ill patients in private homes and
facilities.
Performed and documented initial exams and determined appropriate diagnosis.
Reviewed physician referrals and patient medical records to formulate accurate diagnosis and care planning.
Facilitated adjustment to death and dying process by cultivating caring relationships with patients and families.
Counseled, educated and made recommendations to patients and their caregivers and families about realistic
goal setting and coping strategies.
Received several “Above and Beyond” awards 2012,-2015 for outstanding patient care and customer service.
Regularly evaluated clinical outcomes and adjusted care plans to achieve maximum comfort and quality of life of
patients.
Provided compassionate, attentive support to families.
Independently assess and diagnose patients, often praised by MD's for exceptionalnursing skills.
Facilitated ADLs and assisted patients with functionalmobility to increase comfort and quality of life.
Recommended equipment for in-home modifications aiding in comfort of patient and decrease in care giver role
strain.
Time management expert
Impeccable rapport with patients and their families resulting in continual requests to keep me as primary RN
Consulted with other direct-care staff and worked with caregivers to implement care plans that achieved
maximum comfort and quality of life goals.
Earned repeated commendations from supervisor and patients for providing high-quality, compassionate care.
Expertly customized conventional nursing care plans and techniques to meet the specific needs of individual
patients.
Regularly evaluated care planning and treatment and adjusted to achieve maximum quality of life.
Precise documentation and timely reporting to multidisciplinary team.
Responsible for entire patient census ranging from 70-125 patients.
Supervised 10 on call nursing staff.
Provided rapid response to emergency calls from triage nurse on 24 hour basis.
Unit Manager Alzheimers/Dementia Unit 08/2003 to 01/2009
Genesis /Waterview Center Cedar Grove, NJ
Managed 44 bed Alzheimer's/dementia Unit.
Developed and retained nursing staff of 20
Developed patient care procedural changes based on current state and federalregulations resulting in deficiency
free state surveys.
Achieved departmental goals and objectives instituting new processes and standards of patient care resulting in
zero in house acquired pressure wounds.

3. Jumped in to fill staffing gaps when necessary.
Diligently responded to QA (Quality Assurance) recommendations maintaining high standards of care and safety.
Conducted all in-service training and staff development/education of unit nursing staff, resulting in zero
reportable incident/accidents.
Organized and led weekly personnel meetings with all unit staff, achieving profound sense of camaraderie and
teamwork resulting in impeccable nursing care.
Welcomed and encouraged staff suggestions provided positive reinforcement in the form of award recognition.
Completed applicable required MDS reporting for Unit.
Actively participated in weekly utilization review meetings and changes.
Led family meetings for unit.
Conducted performance appraisals for unit nursing staff.
Routinely evaluated the overall resident care within the Unit and diligently enforced high standards through
mandatory walking rounds at start and end of all shifts with Nurses and Aides resulting in improved positive
clinical outcomes for residents.
Evaluated nursing notes daily, confirming accuracy and depiction of patient response to care according to all
laws and guidelines.
Diligently enforced infection control policies/procedures resulting in zero in house acquired infection.
Recognized for training/mentoring award winning Nurses Aide winning "Best Nurses Aide" in NJ.
Chosen by superiors to mentor new hire unit managers from "sister" facilities.
RN Staff/Wound Care Nurse 01/1999 to 05/2000
St Barnabas/Clara Maass Hospital Belleville, NJ
Supervised nursing staff of 25 on per-diem basis.
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Participated in unit based Quality Assurance Program.
Maintained the safety, respect and dignity of residents.
Evaluated health education needs of patients and provided necessary training and instruction.
Expertly provided wound care to patients with a multitude of wounds and types including pressure wounds,
burns, amputations, stasis ulcers, diabetic wounds, arterialwounds.
Expertly maintained sterility during wound dressing and other procedures, foley catheter insertion, IVinsertion.
Diligently maintained and exceeded infection controlstandards by Maintaining a clean, orderly and well-stocked
environment.
Education and Training
Associate of Science: Nursing 1998
Felician College Lodi, NJ, USA
Awarded New Jersey League for Nursing Award for Outstanding Leadership Skills.
Publications
Worldwide Leaders in Healthcare - Healthcare Providers of Excellence 2016
featuring Jeanne Frobose, RN. This publication is "a book of assurance, honoring those who have achieved greatness,
while setting the standard by which others are measured". publication:http://www.iahcp.com/index.php
LinkedIn and Websites
www.linkedin.com/in/jeannefrobosern
http://www.iahcp.com/index.php