Jay Miller Resume REVISED
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This document is a resume for Jaleen Miller, who has over 5 years of experience as a Petroleum Supply Specialist in the US Army and in private sector customer service and retail roles. Miller has a background in logistics, supply chain management, customer service, and handling hazardous materials. Miller is pursuing a Bachelor's degree in Business Administration expected to be completed in 2018, and has received multiple military awards for outstanding performance. Key skills include leadership, policy implementation, Microsoft Office, and handling petroleum, oils, lubricants, and hazardous materials.
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- 1. JALEEN M.L. MILLER 6622 Shaffers Way, Lithonia, GA 30058 770-880-9531 ceojaymiller@gmail.com www.linkedin.com/pub/jaleen-miller/66/261/909 PROFESSIONAL SUMMARY Customer Service Professional and Military Veteran with a Secret Security Clearance and 5+ years of proven experience in the United States Army and private sector. Accomplished measurable results while leading teams of 12+ in a dynamic, fast - paced environment. Possess a comprehensive background in customer service, financial transactions, and inventory control. Managed risk upon multiple lines to protect assets, property, and equipment valued over $5M while meeting the expectations of senior leadership. Possess extensive knowledge in Risk Management, Data Analysis, and Microsoft Office Suite. Recipient of multiple awards for outstanding performance and professionalism. Career supported by the completion of various military technical and professional development courses, and pursuit of Bachelor of Business Administration, expected completion in 2018. Leadership Foreign Relations Hazardous Material Customer Service Data Analysis Training and Development Policy Implementation Interpersonal/Communication Microsoft Office Suite PROFESSIONAL EXPERIENCE Logistics and Supply Chain Received, stored, accounted and cared for, dispensed, issued and ship bulk or packaged petroleum, oils and lubricants (POL) products Issued and dispensed bulk fuel and water from storage and distribution facilities to subordinate organizations in support of domestic and global training events and operations Selected and submitted samples of petroleum to laboratory for testing to ensure high quality of fuel was being distributed and used Performed petroleum and water accounting duties in order to maintain accountability of supplies Operated equipment associated with petroleum and water distribution systems/multi-product pipeline systems and fuel and defuel vehicles, aircraft and stationary equipment Maintained 100% accountability and serviceability of all assigned equipment in excess of $5M; resulted in zero losses Customer Service Provided customer service and ensured sales for multi-state urban clothing retail chain, and assisted customers in locating and selecting desired products Ensured assigned area was stocked and proper inventory levels maintained at all times Handled financial transactions and operated point of sale systems and equipment in support of retail operations Prepared and served food, and took orders with complete accuracy to ensure customer satisfaction EDUCATION Bachelor of Business Administration in Management, Albany State University – 2018 (expected) CERTIFICATIONS US Army Petroleum Supply Specialist Course US Army Hazardous Materials Operations Courses Risk Management and Safety Course Fuel Handlers Operations Course Basic First Aid
- 2. JALEEN M.L. MILLER PAGE 2 SELECT AWARDS Army Commendation Medal Army Achievement Medal SKILLS Software: Microsoft Office (2003, 2007, 2010), SharePoint Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8, Windows 10 Fueling Operations: Aviation, Farm Fuel, Ground and Stationary Equipment Bulk Petroleum: Transportation/Handling, distribution and storage Petroleum Testing: Aqua Glow and Mila Pour Hazardous Materials: Transportation/Handling, Distribution and storage WORK HISTORY 2013 – Present US Army; Petroleum Supply Specialist Various Locations 2012 – 2013 Decibel Clothing; Sales Associate Lithonia, GA 2011 – 2012 Jimmy Jazz; Sales Associate Lithonia, GA 2011 – 2012 Oils Unkut; Customer Service Associate Lithonia, GA 2010 – 2012 Panera Bread; Customer Service Associate Lithonia, GA