This was a group presentation for the course SI 622:Needs Assessment and Usability Testing, at the University of Michigan School of Information during the Winter of 2014. We conducted these interviews as part of our usability study for our client. We briefed the class on our client, methods, findings, recommendations, and takeaways from that portion of the project. .
This 7 step design process outlines a method for creating designs. It breaks the process into 7 distinct stages: research, definition, ideation, prototyping, selection, implementation and feedback. The goal is to move from initial research to final implementation through a structured process of defining needs, generating ideas, testing prototypes, selecting the best option and incorporating feedback.
A New Model for Content Strategy [Confab Central 2016 Session Slides]Content Strategy Inc.
Content Strategy Inc's Kathy Wagner and Melissa Breker reveal a new visual model that captures breadth and impact of content strategy within a simple, memorable framework that is easily understood by people outside of our industry.
Content is an important part of the customer experience. This presentation shows how you can improve customer experience design by mapping content to customer journeys. It outlines the content elements you should consider and the steps to take to create and get sign-off on useful, usable content maps. Finally, we share some approaches to get quick wins and an exercise to start you on the way to successful content mapping.
The document summarizes a woman's experience attending a three-day wellbeing retreat in Otaki, New Zealand. Some key points:
1) The retreat focused on nourishing mind, body and soul through yoga, meditation, healthy eating, journaling and personal reflection.
2) Attendees came for various reasons like healing, moving forward, or reducing stress. The environment was peaceful and nurturing.
3) Some activities were challenging, like a silent dinner or expressive dance session. However, overall the retreat helped attendees relax, clear their minds, and make positive life changes.
4) The woman felt more rested, calm and centered after attending, and learned tools to cope with stress.
Stop by for some super awesome deals on jewelry, supplies, flower and vegetable seeds, and much, much more!
Starts at 10am CST on Sunday, February 16th!
https://www.anymeeting.com/929-804-679 - Click on the link about 5 minutes before auction start to join.
This was a group presentation for the course SI 622:Needs Assessment and Usability Testing, at the University of Michigan School of Information during the Winter of 2014. We conducted these interviews as part of our usability study for our client. We briefed the class on our client, methods, findings, recommendations, and takeaways from that portion of the project. .
This 7 step design process outlines a method for creating designs. It breaks the process into 7 distinct stages: research, definition, ideation, prototyping, selection, implementation and feedback. The goal is to move from initial research to final implementation through a structured process of defining needs, generating ideas, testing prototypes, selecting the best option and incorporating feedback.
A New Model for Content Strategy [Confab Central 2016 Session Slides]Content Strategy Inc.
Content Strategy Inc's Kathy Wagner and Melissa Breker reveal a new visual model that captures breadth and impact of content strategy within a simple, memorable framework that is easily understood by people outside of our industry.
Content is an important part of the customer experience. This presentation shows how you can improve customer experience design by mapping content to customer journeys. It outlines the content elements you should consider and the steps to take to create and get sign-off on useful, usable content maps. Finally, we share some approaches to get quick wins and an exercise to start you on the way to successful content mapping.
The document summarizes a woman's experience attending a three-day wellbeing retreat in Otaki, New Zealand. Some key points:
1) The retreat focused on nourishing mind, body and soul through yoga, meditation, healthy eating, journaling and personal reflection.
2) Attendees came for various reasons like healing, moving forward, or reducing stress. The environment was peaceful and nurturing.
3) Some activities were challenging, like a silent dinner or expressive dance session. However, overall the retreat helped attendees relax, clear their minds, and make positive life changes.
4) The woman felt more rested, calm and centered after attending, and learned tools to cope with stress.
Stop by for some super awesome deals on jewelry, supplies, flower and vegetable seeds, and much, much more!
Starts at 10am CST on Sunday, February 16th!
https://www.anymeeting.com/929-804-679 - Click on the link about 5 minutes before auction start to join.
QuickTrim Extreme Burn formula can supercharge your workouts, to help you achieve better results. Extreme Burn™ helps support energy and healthy metabolism. QuickTrim Extreme Burn could be your secret weapon to help maximize your weight loss goals. It includes a Diet and Exercise Guide.
This document summarizes an OWASP Top-10 Hands-on Workshop. It introduces OWASP as a non-profit organization focused on web application security. It then outlines the top 10 vulnerabilities according to OWASP: injection, broken authentication and session management, cross-site scripting, insecure direct object references, security misconfiguration, sensitive data exposure, missing function level access control, cross-site request forgery, using components with known vulnerabilities, and validation of redirects and forwards. The document proceeds to demonstrate these vulnerabilities on a sample web application and provides rules and guidelines for the hands-on portion of the workshop.
The document provides a feasibility study for establishing a branch of an Islamic bank in Estonia. It outlines the goals of facilitating financing for various economic sectors. Potential customers are identified as companies with over 2 million euro in annual turnover that have been operating for at least 3 years. Preconditions for success are analyzed, including Estonia's business friendly environment, skilled workforce, and proximity to Scandinavia. Risks are assessed in a SWOT analysis, finding the religious risk is low. Estimates show the branch could capture 0.5% of the market in the first year, growing to potential annual income of over 2 million euro in Estonia alone. The next steps proposed are to register the branch and begin operations.
This visual resume summarizes Britton Jones' background and career aspirations. It shows that he is a musician, producer and recording artist from Philadelphia who moved to Florida to pursue his passion in music. He later graduated from Full Sail University in audio engineering. His resume highlights his skills and experiences in mixing, tracking, engineering and producing music. He enjoys being a creative artist but also dreams of working as an audio engineer. His long term goals include working in artist management, promotions or touring, but feels the possibilities are endless for his career in the music industry.
This document provides resources for teaching students about whales using technology. It includes websites where students can research whales, look at pictures, watch videos and read blogs. It also includes podcasts and videos about whale conservation. Worksheets and activities are suggested that allow students to demonstrate their understanding, like writing about why they enjoyed a book about whales. Apps and online games are also mentioned that make learning about whales engaging.
Over the last decade Rica Belna has been working in Europe, Asia, US. Clients include offices, hotels, restaurants, retail, wellness, healthcare, institutions, and 600+ residential projects. We are showing some of the art & interior installations. Rica offers her portfolio-based art, provides digital files of the designs. These art-pieces then get printed (maybe locally by your firm's preferred print-vendor or art-consulting firm), can be paper, canvas or other textiles, wall-paper, paper affixed onto boards/wood, film on glass, metal, etc.
This is a presentation of my user experience internship working for the NGO Fundacion Paraguaya in the summer of 2014. I conducted usability analyses on their website, created a prototype of a mobile business plan application, and gave recommendations on security.
Introduksjon til funksjonell reaktiv programmeringmikaelbr
Foredrag holdt på Javascript Meetup i Trondheim; Bart.js. Kode fra live-koding kan finnes på https://github.com/mikaelbr/presentations/tree/gh-pages/bartjs/frp-livecode
The focus group provided useful feedback on music videos:
- They enjoyed videos that told emotive stories or featured creative visuals like color.
- Their expectations for a music video included unique imagery that represented the artist and lyrics matching the visuals.
- They preferred a mix of narrative and live performance to showcase the band's personality.
- The Paramore video for "Now" was favored for its empowering metaphor portrayed through colorful visuals.
Obsessive Compulsive Disorder, symptom dimensions, association with deficits in visual memory and with poorer memory confidence. Research conducted Jan-Apr 2014.
The document provides an analysis of the student's media product, a psychological thriller film titled "The Run". It summarizes how the film uses conventions of the genre, such as including stereotypical characters, a storyline based on real events, and non-diegetic music to build suspense. It also discusses some ways the film challenges conventions, such as shooting scenes in broad daylight rather than at night. The target audience is identified as teenagers based on a questionnaire, and the film aims to appeal to both female viewers through the main character and male viewers through inclusion of action scenes. Distribution on YouTube is proposed due to the low budget.
This document appears to be a timeline of historical events from 1960-1969. It lists major events each year such as the 1960 Valdivia earthquake in Chile, John F. Kennedy being elected president in 1961, Marilyn Monroe and the Beatles forming in 1962, John F. Kennedy's assassination in 1963, Walter Disney's death in 1966, Martin Luther King Jr.'s assassination in 1968, and the Apollo 11 moon landing in 1969. The timeline provides brief descriptions of these pivotal moments from each year during that decade.
Best Practice Audience Segmentation for App Retargeting: Early and Late Stag...Adjust
Audience segmentation is perhaps the most important aspect of any marketing strategy. But too often app marketers overlook the importance of a well-thought-out approach to segmentation. We’ll show you what an advanced segmentation strategy can look like, as well as some best practices for getting started with audience segmentation.
What you will learn:
- Why is an audience segmentation strategy necessary?
- What events to track to segment your app’s audience
- How to optimize your retargeting campaigns with audience segmentation
- Some practical segmentation examples
You can find the full video here: https://youtu.be/XYKGL9Btfm0
Firebase Analytics - Best Practices To Attract, Engage, Convert & Measure You...Tatvic Analytics
This webinar presentation gives you a meticulous understanding of the Firebase Analytics tool starting with a platform walkthrough, set-up and comparative analysis with other app analytics products. You’ll learn how to integrate and report Marketing data from other tools such as DV 360, Google Ads, Admob.
Webinar Recording: https://youtu.be/LdhdR5tGuQw
Presenters: Sarjak & Namrata
Reach out to us: hello@tatvic.com
Quickbooks Product Management Case StudyJordan Dake
The document discusses developing new features for the QuickBooks Self-Employed app to better serve rideshare drivers. It outlines a 3 stage process:
Stage 1 involves understanding drivers' needs through interviews and surveys. Drivers reported issues with mileage tracking, tax filing, and lack of insights.
Stage 2 presents 3 new features - SyncUp to sync mileage with rideshare apps, PBank to simplify taxes, and RS Insights to provide optimization data.
Stage 3 is a rollout plan starting with smaller tests of features before full implementation to ensure accuracy and driver value. Evaluation after launch would analyze usage and survey driver feedback.
ACS an agile approach to optimising your digital strategy v4.1Mia Horrigan
An organization used Agile and User-Centered Design (UCD) methods to develop a digital strategy in response to upcoming legislation that would cut $1.9 billion in funding. They used Scrum, Kanban, and UCD tools like personas and user stories to iteratively develop features. This allowed them to remain responsive to stakeholder needs and prioritize the most valuable features. The approach helped increase user engagement and trust in the organization's digital offerings.
Participant Experience Research - 2014 mobile phone app Evan Wiener
Users appreciated the convenient access to their retirement account information via the mobile app. However, many struggled with usability issues such as inconsistent navigation, confusing terminology, and an experience that sometimes felt like a mobile website rather than a native app. Younger users and those focused on numbers preferred visualizations like graphs and charts over tables of data. The experience could be improved by optimizing information for smaller screens, adding in-context help, and establishing more consistent interaction patterns across the app.
Digital technologies are transforming the banking industry and how customers interact with their banks. Banks are moving from purely transactional models to focus on building trusted partnerships with customers through advanced analytics, personalized services, and real-time interactions. Digital customers now expect convenient, intuitive experiences across all their devices. The document discusses a case study of a bank called Epsilon that aims to improve its digital customer experience. It outlines Epsilon's research methodology including analyzing customer, business, and system needs to create prototype designs for validation and feedback.
QuickTrim Extreme Burn formula can supercharge your workouts, to help you achieve better results. Extreme Burn™ helps support energy and healthy metabolism. QuickTrim Extreme Burn could be your secret weapon to help maximize your weight loss goals. It includes a Diet and Exercise Guide.
This document summarizes an OWASP Top-10 Hands-on Workshop. It introduces OWASP as a non-profit organization focused on web application security. It then outlines the top 10 vulnerabilities according to OWASP: injection, broken authentication and session management, cross-site scripting, insecure direct object references, security misconfiguration, sensitive data exposure, missing function level access control, cross-site request forgery, using components with known vulnerabilities, and validation of redirects and forwards. The document proceeds to demonstrate these vulnerabilities on a sample web application and provides rules and guidelines for the hands-on portion of the workshop.
The document provides a feasibility study for establishing a branch of an Islamic bank in Estonia. It outlines the goals of facilitating financing for various economic sectors. Potential customers are identified as companies with over 2 million euro in annual turnover that have been operating for at least 3 years. Preconditions for success are analyzed, including Estonia's business friendly environment, skilled workforce, and proximity to Scandinavia. Risks are assessed in a SWOT analysis, finding the religious risk is low. Estimates show the branch could capture 0.5% of the market in the first year, growing to potential annual income of over 2 million euro in Estonia alone. The next steps proposed are to register the branch and begin operations.
This visual resume summarizes Britton Jones' background and career aspirations. It shows that he is a musician, producer and recording artist from Philadelphia who moved to Florida to pursue his passion in music. He later graduated from Full Sail University in audio engineering. His resume highlights his skills and experiences in mixing, tracking, engineering and producing music. He enjoys being a creative artist but also dreams of working as an audio engineer. His long term goals include working in artist management, promotions or touring, but feels the possibilities are endless for his career in the music industry.
This document provides resources for teaching students about whales using technology. It includes websites where students can research whales, look at pictures, watch videos and read blogs. It also includes podcasts and videos about whale conservation. Worksheets and activities are suggested that allow students to demonstrate their understanding, like writing about why they enjoyed a book about whales. Apps and online games are also mentioned that make learning about whales engaging.
Over the last decade Rica Belna has been working in Europe, Asia, US. Clients include offices, hotels, restaurants, retail, wellness, healthcare, institutions, and 600+ residential projects. We are showing some of the art & interior installations. Rica offers her portfolio-based art, provides digital files of the designs. These art-pieces then get printed (maybe locally by your firm's preferred print-vendor or art-consulting firm), can be paper, canvas or other textiles, wall-paper, paper affixed onto boards/wood, film on glass, metal, etc.
This is a presentation of my user experience internship working for the NGO Fundacion Paraguaya in the summer of 2014. I conducted usability analyses on their website, created a prototype of a mobile business plan application, and gave recommendations on security.
Introduksjon til funksjonell reaktiv programmeringmikaelbr
Foredrag holdt på Javascript Meetup i Trondheim; Bart.js. Kode fra live-koding kan finnes på https://github.com/mikaelbr/presentations/tree/gh-pages/bartjs/frp-livecode
The focus group provided useful feedback on music videos:
- They enjoyed videos that told emotive stories or featured creative visuals like color.
- Their expectations for a music video included unique imagery that represented the artist and lyrics matching the visuals.
- They preferred a mix of narrative and live performance to showcase the band's personality.
- The Paramore video for "Now" was favored for its empowering metaphor portrayed through colorful visuals.
Obsessive Compulsive Disorder, symptom dimensions, association with deficits in visual memory and with poorer memory confidence. Research conducted Jan-Apr 2014.
The document provides an analysis of the student's media product, a psychological thriller film titled "The Run". It summarizes how the film uses conventions of the genre, such as including stereotypical characters, a storyline based on real events, and non-diegetic music to build suspense. It also discusses some ways the film challenges conventions, such as shooting scenes in broad daylight rather than at night. The target audience is identified as teenagers based on a questionnaire, and the film aims to appeal to both female viewers through the main character and male viewers through inclusion of action scenes. Distribution on YouTube is proposed due to the low budget.
This document appears to be a timeline of historical events from 1960-1969. It lists major events each year such as the 1960 Valdivia earthquake in Chile, John F. Kennedy being elected president in 1961, Marilyn Monroe and the Beatles forming in 1962, John F. Kennedy's assassination in 1963, Walter Disney's death in 1966, Martin Luther King Jr.'s assassination in 1968, and the Apollo 11 moon landing in 1969. The timeline provides brief descriptions of these pivotal moments from each year during that decade.
Best Practice Audience Segmentation for App Retargeting: Early and Late Stag...Adjust
Audience segmentation is perhaps the most important aspect of any marketing strategy. But too often app marketers overlook the importance of a well-thought-out approach to segmentation. We’ll show you what an advanced segmentation strategy can look like, as well as some best practices for getting started with audience segmentation.
What you will learn:
- Why is an audience segmentation strategy necessary?
- What events to track to segment your app’s audience
- How to optimize your retargeting campaigns with audience segmentation
- Some practical segmentation examples
You can find the full video here: https://youtu.be/XYKGL9Btfm0
Firebase Analytics - Best Practices To Attract, Engage, Convert & Measure You...Tatvic Analytics
This webinar presentation gives you a meticulous understanding of the Firebase Analytics tool starting with a platform walkthrough, set-up and comparative analysis with other app analytics products. You’ll learn how to integrate and report Marketing data from other tools such as DV 360, Google Ads, Admob.
Webinar Recording: https://youtu.be/LdhdR5tGuQw
Presenters: Sarjak & Namrata
Reach out to us: hello@tatvic.com
Quickbooks Product Management Case StudyJordan Dake
The document discusses developing new features for the QuickBooks Self-Employed app to better serve rideshare drivers. It outlines a 3 stage process:
Stage 1 involves understanding drivers' needs through interviews and surveys. Drivers reported issues with mileage tracking, tax filing, and lack of insights.
Stage 2 presents 3 new features - SyncUp to sync mileage with rideshare apps, PBank to simplify taxes, and RS Insights to provide optimization data.
Stage 3 is a rollout plan starting with smaller tests of features before full implementation to ensure accuracy and driver value. Evaluation after launch would analyze usage and survey driver feedback.
ACS an agile approach to optimising your digital strategy v4.1Mia Horrigan
An organization used Agile and User-Centered Design (UCD) methods to develop a digital strategy in response to upcoming legislation that would cut $1.9 billion in funding. They used Scrum, Kanban, and UCD tools like personas and user stories to iteratively develop features. This allowed them to remain responsive to stakeholder needs and prioritize the most valuable features. The approach helped increase user engagement and trust in the organization's digital offerings.
Participant Experience Research - 2014 mobile phone app Evan Wiener
Users appreciated the convenient access to their retirement account information via the mobile app. However, many struggled with usability issues such as inconsistent navigation, confusing terminology, and an experience that sometimes felt like a mobile website rather than a native app. Younger users and those focused on numbers preferred visualizations like graphs and charts over tables of data. The experience could be improved by optimizing information for smaller screens, adding in-context help, and establishing more consistent interaction patterns across the app.
Digital technologies are transforming the banking industry and how customers interact with their banks. Banks are moving from purely transactional models to focus on building trusted partnerships with customers through advanced analytics, personalized services, and real-time interactions. Digital customers now expect convenient, intuitive experiences across all their devices. The document discusses a case study of a bank called Epsilon that aims to improve its digital customer experience. It outlines Epsilon's research methodology including analyzing customer, business, and system needs to create prototype designs for validation and feedback.
This document provides a summary of a presentation on IRIS Field Service Solutions' Prospecting module. The presentation covers managing prospects and existing clients, campaigns, opportunities and tasks, prospect monitors, producing estimates in SOP, and reporting. Prospecting allows users to manage sales leads and activities, from initial contact to producing estimates to converting prospects to customers. The module helps users track the sales pipeline and success through features for recording details, assigning tasks, linking to estimates, and reporting.
Kanban India 2023 | Jayalatha Ramachandran and Sanjay Adasul | Embracing sim...LeanKanbanIndia
The document describes an organization's implementation of Kanban principles to improve their support workflow. They started by visualizing their current work and processes on a Kanban board. They identified different ticket types and implemented work-in-progress limits to prioritize work. Policies were made explicit to manage workflow. Feedback loops and transparency were introduced by giving all stakeholders access to dashboards. This evolutionary approach reduced lead times by 4x, improved throughput by 2x, increased innovation and client satisfaction, and boosted team morale.
This profile summarizes the professional experience and qualifications of Radhika Tandon. She has nearly 9 years of experience in financial reporting and retail banking. Her experience includes preparing financial reports, analyzing data, and presenting information to help with decision making. She is proficient in MS Office, databases, and analytics tools. She holds an MSc in Financial Management and certifications in financial markets and Six Sigma. She is currently working as a Team Developer creating compensation reports and is seeking opportunities in financial reporting, marketing strategies, or training.
Unlock App Marketing Success With Rewarded AdsAppLift
- This document provides information about measuring the impact of rewarded ads through the integration of AppLift and Adjust.
- Adjust's integration with AppLift uses dynamic tracking URLs to customize how data is structured in the Adjust dashboard for analysis, such as by offer name, affiliate ID, and creative name.
- Cohort analysis and features like dynamic callbacks and audience building in Adjust can be used to further analyze user behavior and accurately measure the impact of rewarded ad campaigns.
This document provides definitions and explanations around the non-GAAP financial measures that are included in Intuit's presentation materials. It explains that non-GAAP measures exclude items such as share-based compensation, amortization of acquired intangibles, impairment charges, and certain other one-time expenses and gains. The purpose is to provide a measure of operating performance that management uses internally and investors can use to analyze the business. A reconciliation of non-GAAP to GAAP measures is included.
The document discusses top customer journey mapping tools. It begins by defining customer journey maps and why they are complex to create, requiring tools. It then lists the top 20 tools and groups them into 3 categories: journey mapping and visualization tools, customer experience and voice of customer software, and collaboration software. For each tool, it provides a brief description and what it offers for customer journey mapping. The document emphasizes finding a tool that suits individual needs and that customer journey mapping is just one piece, recommending also using customer feedback software.
SenchaCon 2016: Using Ext JS 6 for Cross-Platform Development on Mobile - And...Sencha
Andrew will share the experience he and his team have gotten from using Ext JS 6 for cross-platform app development on mobile and desktop devices. Having released Ext JS 6 apps for industries including utilities, oil & gas, construction, and transport, Andrew has learned the common pitfalls and gotchas you need to know. Using examples from recent projects, he provides tips for those who aren't yet familiar or experienced with mobile development. By the end of the session, you will know how to think like a mobile developer, develop apps with mobile user experience in mind, make the move from Ext JS 5 or Sencha Touch to Ext JS 6, deploy native apps with Cordova, and manage data on devices with limited resources.
Service design has been proven to work both in hands-on development projects and as a tool for strategy creation. We will discuss how a co-created customer experience strategy supports and facilitates internal change. Also, the presentation gives insights into the disappearing boundaries between brand, communication and service.
ML, Statistics, and Spark with Databricks for Maximizing Revenue in a Delayed...Databricks
In this talk, we will present how we used Spark, Databricks, Airflow and MLflow to process big data, and build a pipeline of both ML(XGBoost) and statistical models that maximizes our revenues in one of our core products, called the “Offer Wall”. The “Offer wall” is a mobile phone product that is integrated with existing apps, suggesting users to perform tasks in exchange for in-app currency. The problem gets even more interesting when considering the fact that some of the tasks users do take 15 minutes and some may take up to 2 to weeks, forcing us to make revenue determining decisions in an uncertain space all of the time. The solution we developed utilizes Databricks and Spark’s strengths and diversity in machine learning, big data, MLflow and Airflow integrations, allowing us to deliver a production-grade solution with short development time between experiments.
Proposal Template For Payroll Services PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Proposal Template For Payroll Services PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/32bWZlR
Masters Academy workshop BA User stories: be simple, be usefulMasters Academy
Business Analyst: Role in Project and Team
BA GOAL:
Business Analysis Process Flow
BA Responsibilities
BA’s Working Day
What it Takes to be a BA
What is special about User Stories?
US Structure
Typical Mistakes in US Writing
Useful Links
Customer Success Story: Interact Everywhere with IBM Active ReportsCCG
Hillsborough County Public Schools needed to create an interactive Strategic Plan Scorecard that summarized metrics at a high level, but also provided some detailed information to the users similar to a drill-through report. To meet this need, an Active Report was created that impressed business users as well as solved the delivery and security concerns from an I.S. perspective. Although Active Reports are not exactly new to IBM Cognos, there have been significant improvements in regards to performance and file compression. This session explains how the Active Report was created at an introductory level, including a demonstration of the product.
G&R Technologies was founded in 2009 to build technologies enabling a sustainable online ecosystem in Bangladesh. In 2011, they launched Bangladesh's first and only ad network, which is their flagship product. Their mission is to make the internet more meaningful for consumers, websites, and advertisers in Bangladesh. They also created an ad creator tool to make ad design easy for small businesses that lack design skills. The tool allows users to select ad sizes, images, texts, and buttons to create ads they can save and use on the G&R ad network. Each year, G&R produces a presentation webpage reviewing major online events in Bangladesh that year, which they use for marketing and to showcase their developers' skills.
Have you considered how you're visually impaired users might interact with the infographics you've been creating?
You might want to consider it from their point of view. This poster was presented at the Information Architecture Summit in 2018, and was a discussion around how to you make your infographics more accessible.
Confab Higher Ed:"How Do You Make the Good Great? A Case Study on Redesigning...Jackie Wolf
Presentation at Confab Higher Ed 2017 in Indianapolis, Indiana. This is an updated version of the IA Summit 2017 presentation, including impact measurements not available during the IA Summit presentation.
After a major overhaul three years ago, the University of Michigan Medical School’s flagship website for prospective students was getting glowing feedback. Great news, right? But … now what? What comes after “good”?
This talk presents a case study of how we dug in to a new round of user research to deepen our understanding of the application journey of prospective medical students and present the next iteration of an already successful site.
With the journalist’s question of “what did you know, when?” we mapped the information-seeking behavior of prospective students, and learned how the lens of time could give us new insights into how to organize and present information to users.
IA Summit:"How Do You Make the Good Great? A Case Study on Redesigning the Un...Jackie Wolf
Presentation at IA Summit 2017 in Vancouver, Canada.
Video: https://blueprintdigital.com/ia-summit-2017/kelly-davenport-jackie-wolf/
After a major overhaul three years ago, the University of Michigan Medical School’s flagship website for prospective students was getting glowing feedback. Great news, right? But … now what? What comes after “good”?
This talk presents a case study of how we dug in to a new round of user research to deepen our understanding of the application journey of prospective medical students and present the next iteration of an already successful site.
With the journalist’s question of “what did you know, when?” we mapped the information-seeking behavior of prospective students, and learned how the lens of time could give us new insights into how to organize and present information to users.
Speaking drupal: a cultural linguistic adventureJackie Wolf
Session at Drupal MidCamp in Chicago 2016: "Are you now or have ever you been new to Drupal and the Drupal community? Entering into any new community requires some grasp of the language used in that community. This session takes an ethnolinguistic approach to understanding the Drupal Community and presents an analysis that can act as a guide to newcomers as well as seasoned Drupalers who are fascinated by the way we talk about a thing shapes the thing. In particular, we will look at the grammar of Drupal, the use and development of Drupal slang, and how to communicate effectively within the Drupal community."
http://2016.midcamp.org/session/speaking-drupal-cultural-linguistic-adventure
The Broke App is a mobile, personal finance tool that allows banks to reach and teach college students how to build wealth for the future based on their current spending habits.
Mobile Maternal Child Health Application: Global Information Engagement Progr...Jackie Wolf
As part of the Global Information Engagement Program (GIEP) at the University of Michigan School of Information, I worked with two other individuals on a mobile maternal child health application to improve data collection and communication, and to streamline services. This set of slides discusses the final outcome of our project.
Introduction to the GIEP Mobile Maternal Child Health ProjectJackie Wolf
As part of the Global Information Engagement Program (GIEP) at the University of Michigan School of Information, I worked with two other individuals on a mobile maternal child health application to improve data collection and communication, and to streamline services. This set of slides is at the beginning of our discovery process in Western Bengal. There are additional slides discussing our final outcomes.
Creating a One-handed User Interface for DronesJackie Wolf
This document describes a student team's project to design a one-handed user interface for controlling drones to make drone flight more accessible. The team consists of four masters students with relevant experience and skills. Currently, drone apps are not accessible, do not allow for multitasking, and have unhelpful feedback. The team proposes a single-handed interface using different finger gestures to control direction, altitude, and rotation. They believe this will have wide impact as drone use increases and argue for inclusive design. Next steps are to develop a prototype, add more controls, and refine the design to pitch to manufacturers.
Stranger in a Strange Land: Traveling & UXJackie Wolf
This is the Ignite UX talk I gave in the Fall of 2014 concerning traveling and UX design. I talked about what the "body language" of a website is and what it's like to be a "website traveler" rather than a regular user.
Intro to Tools & Resources: UMSI Orientation Fall 2014Jackie Wolf
I ran a session during UMSI orientation that introduced incoming students to the tools we are accustomed to using as a Google Campus: Drive, Mail, Calendars, and other items.
This was a group presentation to discuss the contextual inquiry work we did for our client the Jackson District LIbrary, and how that work informed our information flow as a diversity multi-disciplinary group.
QuasiCon 2014, "The Embedded Librarian: Reference Services in the Trenches"Jackie Wolf
This was a presentation as part of the UMSI student ALA QuasiCon 2014. QuasiCon is an un-conference conference which consists of a mixture of presentation, lightning talks, and discussion sections. I presented research I had done on embedded librarians for my class on "Information Resources and Services". The keynote speaker actually addressed the same topic, so we complimented each other quite well.
The research I did on embedded librarianship actually fed into my passion for fieldwork in UX, especially fieldwork where the researcher works side by side with the user.
Exposure Series: Trans-Siberian Train AdventuresJackie Wolf
I gave this PechaKucha like presentation on my experience traveling the Trans-Siverian railroad during the summer of 2013, as part of the North Quad Exposure Series. The series is intended for members of the University, Ann Arbor, and Detroit community to present and discuss on a wide range of interdisciplinary topics. What was intended to be a 6 minute 40 second presentation turned into a 35 minute talk due to technical complications. However, even after 35 minutes I still had stories to tell relating back to our rules of travel.
UMSI Exposition: 1960's Civil Rights Research GuideJackie Wolf
This was a collaborative project to design a research guide for undergraduate students researching the 1960's Civil Rights Movement.
The guide itself lives here: http://sferrari.org/si647rg/websites/
But this is a poster that I developed to showcase our work for an exposition showcasing projects by students at the University of Michigan's School of Information. In a field of apps and wearable prototypes I wanted to demonstrate that library science is still doing good work and utilizes many of the same principles of UX work.
A 6 hour design jam to come up with ideas for how to create more flexible and collaborative spaces at Shure. This was an example of sometimes high tech solutions not being the right ones.
Information Architecture: Building Story- The de Young Museum, San Francisco, CAJackie Wolf
I presented this for the course SI658: Information Architecture, Winter 2014. The purpose of this assignment was to pick a building we had experienced and discuss whether we considered it a good building or bad building and defend it based on the IA principles discussed in class.
I decided to challenge myself by choosing a building that I did not consider to be beautiful, and defend whether or not it was good based on Vitruvius' principles of architecture.
Information Architecture: Architect Story- Julia MorganJackie Wolf
Julia Morgan was the first female architect licensed in California and the first woman to independently run an architectural practice in the United States. She had a prolific career designing over 750 structures, including Hearst Castle. Morgan was a pioneer in environmentally sensitive "green" architecture and was known for designs that integrated natural materials and withstood earthquakes. Her most famous commission was Hearst Castle, where she worked from 1919 to 1947 designing the estate's structures and integrating William Randolph Hearst's art collection despite challenging terrain and limited resources. Morgan believed architecture should be both functional and beautiful.
2. What is BusinessPlan?
Users:
○ Microfinance officers and
low-income clients
Use:
○ Assesses current income
and client’s business
○ Generates business plan
○ Provides visual
7. You and Your Community
● Visual representation of how
well the user is doing
compared to the poverty
threshold
● Using Shared Preferences and
the GraphView library for
Android
10. Generating Suggestions For Improvement
using Shared Preferences
● Based on user selection:
o Programmatically alter
views
o Calculate and store
suggestions
-assessing what a client does - how make income, who they sell to
We save the number of people in the household selected by the user on the ClientInformation activity and use that to look up the poverty threshold value. We used the OnItemSelectedListener interface from the AdapterView class. The OnItemSelected method allowed us to use the method getSelectedItemPosition from the spinner and store that value in Shared Preferences.
We save the reported household income on the BusinessInformation activity and use that to calculate their annual income. We used the public method addTextChangedListener which adds a TextWatcher to the field whose methods are called whenever the TextView text changes. Whenever the user changes text in the field, we save the value into Shared Preferences as an integer.
get the number of people in the household and the income from shared preferences
use the number of people to determine the poverty threshold value for the community bar
use the income to determine annual income
Create graphValues object using GraphViewSeries constructor and add values for each column of data in the graph.
Create graphView object using GraphView class
graphView.addSeries allows us to use the addSeries method on the graphView object to add the values to the graph.
The labels and the axis bound are set using the predefined methods in the library
If any one of the buttons is selected, the selectHours() method is called, which passes certain arguments* to the select() method. Here you can see, the select method takes the buttonView, a boolean (which says whether the button has already been selected), and two variables that describe whether the day selected is part of the week or weekend and what time day. In the select() method local* variables are updated to reflect the selection. The color of the button is also changed to black.
We will use the variables, weekdayTotal and weekendTotal to add specific suggestions to our Shared Preferences
Here you can see we add suggestions to a list, which is saved in the SharedPreferences using Amine’s technique (a list is converted to a string delimited by semi-colons). This same thing is done on some of the other activities in the app. So, before saving the new ones, we have to get the existing list and add the new suggestions.