As part of the Global Information Engagement Program (GIEP) at the University of Michigan School of Information, I worked with two other individuals on a mobile maternal child health application to improve data collection and communication, and to streamline services. This set of slides is at the beginning of our discovery process in Western Bengal. There are additional slides discussing our final outcomes.

1. mMCH:
mobile Maternal Child
Health
The Cali-Cuttas
Anjuli Dasika, Nick Reid, Jackie Wolf, Joyo
University of Michigan
Global Information Engagement Program 2015

2. Our Team
Jackie Wolf
User
Experience
Designer
Nick Reid
Health
Communication
Developer
Anjuli Dasika
Health
Behavior
Specialist

3. Public Health Challenges
● Maternal and child mortality are persistent problems
● Especially poor health metrics in rural areas
● Exacerbated by:
● Minimal access to health services
● Inadequate data collection---especially for MCH

4. ICT Challenges
● Barriers between rural areas and health services is physical
and technological
● Real-time data collection and transfer is nonexistent
● Low internet connectivity in rural areas
● Issues with technological capacity
● Purpose of our project:
● Improving communication across health spheres
● Gathering timely, high-quality MCH (and general
community) health data

5. Research on Related Work
Mobile Kunji Medic Mobile

6. ● Health organization running multiple clinics in West Bengal
● Created WHIMS to coordinate care

7. iKure Information Flow
● Supports delivering care to rural communities
● Creates real time health information system

8. iKure Strategy
Goal: Better allocate health resources
Data Analytics

9. iKure Strategy
Clinical Decision Support
Goal: Use data to improve patient care

10. Partner Expectations
● Support Data Collection with WHIMS
● Use the technology they support for their CHWs
● Android Tablet App
● Research Maternal-Child Health
● Socio-Technical Capacity
● Understand Community Assets

11. Goals and Objectives
● Improving MCH
● Timely communication across iKure’s sectors
● Technology models that can be used in a variety of
rural Indian settings
What we wish to answer:
● Can technology solve problems of low health care
access and inefficient data collection?

12. Process
Expert Interviews
Design Probes
User Interviews
Agile Development
Usability Tests
Documentation
Training

13. Pilot #1 Scope
● Foster informal information sharing
● Save information for reuse
● Create geography independent communication channel
Stack Overflow for CHWs

14. Pilot #1 Assumptions
● Minimal power dynamic between CHW and MD allows
for questions to be asked
● CHWs will be able to vocalize questions
● IVR and SMS-based applications are sustainable and
accessible options

15. Pilot #2 Scope
Where’s my Health Camp?
Allow community members to “pull” information about
next or nearest spot clinic

16. Pilot #2 Assumptions
● Word of mouth insufficient means of communication
● Push SMS will not work because SIM cards are
changed too often
● iKure needs more structure when planning spot clinics

17. What We Want to Learn
● How can we tailor a program for a community’s health
literacy level?
● How can we support trusted relationships in a
community?
● How do we find the value that our work provides to the
community?
● How do we define the value that communities have for
access to health resources?