1. Professional Summary
Skills
Work History
JASMINE ROWZEE
625 Case Street, Evanston, IL 60202 • Home: 224-307-3073 • Jazhenry21@gmail.com
Ambitious student with excellent research, time management and problem solving skills. Military professional with
experience managing teams, maintaining heavy equipment and producing graphics, overlays and reports, as well as
disseminating tactical information.
First Aid certified
Critical thinking
Planning/coordinating
Excellent communication skills
Excellent research skills
Leadership abilities
Quality-focused
Weapons training
Child development specialist
Curriculum development
First Aid and CPR Certified
35 WPM typing
Lunch/Recess Facilator. Program Coordinator, 08/2015 to Current
Youth Guidance – Chicago, IL
Planned and led activities to develop students' physical, emotional and social growth.
Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
Led reading and arts and crafts lessons.
Relieved the classroom teacher during breaks.
Maintained head count and attendance sheets.
Reported on student progress, behavior and social skills to parents.
Monitor students to and from the lunch room?
Security Officer, 08/2014 to 03/2015
AlliedBarton – Northbrook, IL
Monitored the work of contractors in the design, construction and startup phases of security systems.
Conducted security audits per month to identify potential problems related to physical security, staff safety
and asset protection.
Inspected security design features, installations and programs to verify compliance with applicable standards
and regulations.
Cashier/Barista, 02/2014 to 07/2014
Lyfe Kitchen – Evanston, IL
Monitored areas for security issues and safety hazards.
Directed customers to store locations.
Greeted customers promptly.
Received customer payments.
Totaled bills and calculated taxes.
Described products and services in detail.
Made and served 30-40 café beverages per day with speed, quality and consistency.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other
equipment.
Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing
recommendations.
Prioritized drink requests while managing interruptions.
Automated Logistical Specialist/ Office Assistant, 01/2011 to 01/2013
Us Army – Hinesville-Fort Stewart GA

2. Education
Documented and processed classified materials.
Supervised improvisatory construction projects.
Maintained 100% accountability of all assigned equipment
Answered a high volume of phone calls and email inquiries.
Filed paperwork and organized computer-based information.
Organized and attended meetings, including compiling all documents and reports ahead of time.
Maintained appropriate filing of personal and professional documentation.
Managed and reviewed filing and office systems.
Wrote reports, executive summaries and newsletters.
Sourced and ordered office equipment and supplies.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Added new material to file records and created new records.
CUSTOMER SERVICE REPRESENTATIVE, 04/2010 to 01/2011
CASHNET USA – Chicago, IL
Effectively managed a high-volume of inbound and outbound customer calls.
Answered a constant flow of customer calls with up to 10-20 calls in queue per minute.
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Accurately documented, researched and resolved customer service issues.
Managed high call volume with tact and professionalism.
Scanned documentation and entered into the database.
Entered numerical data into databases in a timely and accurate manner.
Obtained scanned records and uploaded them into the database.
Produced monthly reports using advanced Excel spreadsheet functions.
High School Diploma: 2008
Howard Area Leadership Academy - Chicago, IL
Associates: Pharmacy Technician, 2012
Robert Morris College - Chicago, IL