Mark Nelson is seeking a position as a field adjuster and has over 10 years of experience in automotive estimating. He has excellent customer service skills and knowledge of numerous insurance guidelines including CCC One and Audatex estimating platforms. His experience includes managing large insurance accounts, coordinating sublet labor, overseeing job quality and flow, and providing excellent customer service in various automotive estimating roles.

1. MARK NELSON
307 ALYSSA STREET PLANO IL 60545
630-999-1163
Objective
To obtain a position as a field adjuster by using past automotive
estimating and customer experience
Qualifications
• Excellent customer service skills
• Knowledge of numerous insurance guidelines
• Experience with CCC One and Audatex estimating platforms
• Experienced in leadership and training of co-workers
• Detail oriented
• Ten years estimating experience
• Capable of managing $150,000 plus of sales a month
• Extension knowledge of Allstate guidelines
Experience
Writer
Abra Auto Body and Glass
February ’16 -Present
• Managed all accounts
• Coordinated sublet labor
• Oversaw quality and flow of jobs in shop
• Provide excellent customer service

2. Writer
CARCARE Collision Centers – Service King Geneva, Illinois
March '12-February ‘16
• Managed Allstate Drive in account
• Managed Travelers Concierge
• Coordinated sublet labor
• Oversaw quality and flow of jobs in shop
• Provide excellent customer service
January '11 - March '12 Mooseheart, Illinois
• Explored religious calling to counsel troubled youths
Service Writer
Cars Collisions Naperville, Illinois
November '09 – January '11
• Managed Travelers Concierge Account
• Oversee flow of production in shop
• Maintain communications with all business entities to complete
repairs
• Disassembled vehicles when needed to complete estimates
Production manager, Parts Manager, Service Writer
Collision Revision Des Plaines, Illinois
November '06 – November '09

3. • Managed eight employees
• Oversaw all quality in repairs
• Managed all insurance accounts
• Managed all parts
Education
I-CAR certified
Toyota certified
Sherwin Williams painter certification