This document provides best practices for writing successful direct mail. It recommends focusing on the audience and objectives, using short words, sentences and paragraphs, and repeating the call to action multiple times. Key messages should be supported with benefits, specifics, testimonials and visuals like charts. Direct mail should be signed by a person, link to digital assets, and be tested. Resources for writers include a white paper, online calculator, video and eBook. The document emphasizes writing for scanners, using numbers strategically, selling benefits over features, and teaming with designers.