I analyze employee behavior to augment the employee experience. Industrial/Organizational psychology background. People development, data analysis, statistics, process improvement, information organizing for organizations.

1. JACLYN WEST, PH.D.
Arlington, TX 76006
469-585-4312
jaclynwest2010@yahoo.com
www.linkedin.com/in/jaclynwestresearch
ORGANIZATIONAL PSYCHOLOGIST
Long Term Project Completer: Authored and defended a dissertation over 10 months that
summarized onboarding literature and statistically demonstrated the positive relationship
between onboarding and employee tenure adding to scholastic knowledge worldwide.
Assessment Analyst: Trained and certified to deliver behavioral assessment results allowing
assessment takers to evaluate their job fit and needs and employers to assess their employee
selection, job fit, and retention practices and results.
Information Organizer: Gathered data through employee interviews and resource procurement
on a departmental role creating a job manual to provide clarity for the next.
EDUCATION
Aug 2015 – Sep 2018
Doctor of Philosophy - Experimental Psychology, UT Arlington - Arlington, TX
Project Concentration: Industrial/Organizational Psychology
Aug 2013 – May 2015
Masterof Science - Industrial/Organizational Psychology, UT Arlington - Arlington, TX
Bachelor of Arts – Psychology, SMU - Dallas, TX Aug 2008 – May 2012
 Summer Business Institute, Cox School of Business - Dallas, TX June 2012
EXPERIENCE
Graduate Teaching Assistant – UT Arlington – Arlington, TX
Aug 2015 to May 2018
 Statistics Teacher: Presented statistical concepts using presentations to undergraduate
classes of 30 – Frequency Distributions to Factorial ANOVA.
 Assignment Grader: Graded in-class assignments, homeworks, quizzes and exams using
keys and entered grades into Blackboard.
 Team Player: Strategized with supervisor in lab meetings regarding next steps, and
structure for each next class.
Director of Operations and Client Engagement – Tracy Timm, LLC – Dallas, TX
May 2017 – Dec 2017
 Client Information Tracker: Created a client relations management tracking spreadsheet
that allowed CEO to pinpoint clients in work cycle progress.

2.  Subject Matter Researcher: Performed research for a speech about Millennials presented
to a group of 65 Texas Food Association employees.
 Survey Researcher: Surveyed clients qualitatively to examine their attitudes and victories
utilizing the Predictive Index assessment.
Talent Management Intern - Brink’s – Coppell, TX Jun 2015 – Aug 2015
 Turnover Investigator: Turnover Project – Identified, understood, aggregated and
analyzed the main reasons for voluntary frontline employee turnover.
 Interviewed over 30 frontline employees investigating their reasons for voluntarily
leaving the company.
 Organizational Development Mapper: Career Path Project – Conducted interviews to
ascertain frontline roles from manager perspectives; mapped out all roles in frontline
employee career path.
 Metric Aggregator: Stack Rank Project – Created a file that combined over a dozen
metrics for frontline city managers; managed this file adding and sorting its’ data, utilized
by the VP of Talent Management.
Graduate Consultant – I/O Psychology Center, UTA – Arlington, TX Aug 2014 – Dec 2014
 Qualitative Researcher: Prepared and conducted interviews with subject matter experts to
frame an employee new hire survey.
 Job Analyzer: Developed job analysis of Camp Counselors at a summer camp – created
linkage matrices, task statement creation, knowledge, skill, ability (KSAO) aggregates, and
performance appraisal using Combination job analysis method
 Information Organizer: Documented methodologies and catalogued data, files, and
supporting documentation for a liaison role for future incumbents.
Research Assistant – NBRI Inc. – Plano, TX Aug 2012 – Aug 2013
 Statistical Analyzer: Conducted statistical analyses for employee and customer
engagement and satisfaction surveys, including stepwise linear regression analyses in
SPSS, and translated the results into practical application for clients.
 Data Collector: Conducted research by gathering data via paper, online, and/or telephone
surveys utilizing an auto-dialer, safeguarded confidential and sometimes sensitive
information.
 Report Generator: Updated and summarized client data in chart and graph form
visualizations for all departments and tasks to help make co-workers and supervisors more
efficient within the company.
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