2. CIRRICULUM VITAE EXPANDED
2
PERSONAL DETAILS
SURNAME Erasmus
FIRST NAME Johann André
HOME ADDRESS Krasnyi' Put 80, App 71
OMSK 644033
Russian Federation
TELEPHONE NUMBERS Home: +73812233145
Mobile: +79831142482
Skype Name: johann4118
NATIONALITY SOUTH AFRICAN
HOME LANGUAGE ENGLISH and AFRIKAANS
DATE OF BIRTH 18 AUGUST 1950
PLACE OF RESIDENCE Resident Permit to stay in Russia for a period of
three years, expiring on the 18th of April 2018
CAREERS OF CHOICE
- Project Management (Agile /Scrum, Waterfall
- Business Analysis
- Business Process Reengineering
- Client Service Management(ITIL)
EDUCATION AND SKILLS
HIGHEST QUALIFICATION - BSc Informatics
- NATIONAL DIPLOMA IN CIVIL
ENGINEERING
Other - ITIL Ver 3 Foundation Examination
- ITIL Intermediate Certificate in Service
Strategy
- Prince 2 Project Management
- Scrum Master
- Agile Project Manager
- (Copies of all Certificates included at the
end of the CV)
3. CIRRICULUM VITAE EXPANDED
3
EMPLOYMENT RECORD
EMPLOYER Eccentex Corporation
DATES OF SERVICE 1st July 2014 till current
POSITION HELD Business Analyst and Business development
Role: • Create quotation process through defining boilerplates
and knowledgebase for rapid RFP creation
• Do technical quotations and RFP’s
• Do Business Analysis
• Create Whitepapers for emerging products
• Create Product Catalogue
6. Created a Water Scrum Fall Development and
Project Methodology for Eccentex
• Created a PMO for Eccentex together with a process
and procedure document
EMPLOYER Thumbtack Technologies
DATES OF SERVICE JANUARY 2013 till JUNE 2014
POSITION HELD Project Manager
Role: • Project Managing Several projects with Scrum, Agile
and Kanban methodologies
• Define and take responsibility for the company
proposal and quotation process
• Organisational Optimization
• Process Optimization
• Definition and creation of a RFP and proposal process
to expedite service delivery between New York and
Omsk
• Management of RFP and proposal process to ensure
timeous and consistent delivery of proposals and bid's
EMPLOYER EST Technologies
DATES OF SERVICE JULY 2012 till DECEMBER 2012
4. CIRRICULUM VITAE EXPANDED
4
POSITION HELD Business Development Consultant
Role: • Do a complete BPRE for total EST Taxi Technology
Service
• Implement Subset of ITIL disciplines for Service Desk,
implementing Zendesk
Strategy management for IT Services
Service portfolio management
Financial management for IT services
Demand management
Business relationship management
Release and deployment management
• Develop and implement marketing and Sales Strategy
and Process
• Develop Companywide strategy for business
improvement
• Implement Agile and Scrum Project Methodology with
Kanban to control the logistical chain
• Implement Jira, Confluence and Grasshopper for
Project management
• Mentor and control the chain of processes to ensure
that it reaches a level of sustainability and consistency
EMPLOYER Thumbtack Technologies
DATES OF SERVICE JANUARY 2012 till JUNE 2012
POSITION HELD Business Development Consultant
Brief: Plan and devise a RFP process and prototype system
to:
Optimize the RFP process
Ensure that Development Teams receive RFP’s in a
standardized format and process in order to cut
down on the time to create a high level design and
SOW which eventually becomes a Client Proposal
The prototype had just being concluded and the
motivation and Prototype will be presented to the USA
after the 6th
of May. This will be followed by full scale
development to ensure project inputs, outcomes,
artefacts and code (Project Journals) are reposited into
a Document repository to ensure reuse for future
projects.
Expected Benefits:
Direct savings
in time to react to customer requests
5. CIRRICULUM VITAE EXPANDED
5
in client contact expenses
Agility for presenting proposals
Reduced number of Iterations for obtaining
adequate information
Consistency of deliverables
Standardized
Sustainable
Persistent
Repeatable process
Better ThumbTack Reputation
Consistent and agile delivery
Higher ThumbTack profit
because of ability to accept and
complete more work
EMPLOYER J and S Net of Linguistic Centres
DATES OF SERVICE OCTOBER 2011 till DECEMBER 2011
POSITION HELD Contractor
Role: Native speaker with special focus to develop Business Skills
Courses
Brief:
Do service as the Native Speaker for the OMSK branches and development of colloquial skills
of IELTS and KET students. Develop and promote a series of Business Skills courses to be
presented in English to corporate clients and students aiming to work abroad in corporate
businesses.
EMPLOYER VII Consulting
DATES OF SERVICE MAY 2009 – MAY 2010
POSITION HELD Project Manager/Business Analyst
Client: National Government
Project: IT Audit and Assessment in Public Health Care
Role: Project Management and technical lead
Project brief:
Conduct an IT audit on the public health care system in the Gauteng/Pretoria region. The
initial audit will cover 6 public hospitals. A more comprehensive enterprise architecture and
possible shared services were also considered in the Master System Plan. The assignment
and results were heavily reliant on best practises and methodologies (COBIT, TOGAF,
ISACA, Business Improvement, Malcolm Baldrige & EFQM specific to the health industry).
Role/Responsibilities
Project management and client liaison
Assist with project formulation and scope definition
6. CIRRICULUM VITAE EXPANDED
6
Provide team leadership to 4 auditing and enterprise
architect consultants
Conduct Business process audit
Assist with GAP Analysis between current and ideal
best practise state
Assist with new solution design based on
international best practise and regional factors
Assess organisational capabilities
Risk analysis of sustainability of new solution
Draft implementation plans
Quality assurance of Master System Plan
EMPLOYER METROPOLITAN LIFE
DATES OF SERVICE FEBRUARY 1998 – MARCH 2009
POSITION HELD Business Analyst, Project Manager
RESPONSIBILITIES
First Assignment: Client Server Application for Brokers
Technology
Windows 95/NT Server Three Tier System
Presentation
Data
Process layers
Visual basic 5.0
IBM Universal Database
C based I/O module instead of ADO or RDO for
DB access
IBM MQ Series link to DB2 RDBMS on IBM
mainframe
Risk analysis to determine success of project
Identification of points of failure
Identification of integration points from client
level to mainframe
Appointment of System Integrator
Placing development under project management
process
Second Assignment Establishment of a client-centric IT services
organisation
Re-engineer, project management and functional
management of a Client Service unit consisting of 59
personnel responsible for:
IT and Business Service Help Desk
7. CIRRICULUM VITAE EXPANDED
7
Desktop Technical Support
Desktop Application Support
Desktop Consulting
Procurement
Desktop Installations
Client Care
Incident Control
Cut delivery time of hard and software from 26 days
to 48 hours
Roll-out of ARS Remedy to campus of about 2000
workstations to streamline desktop support whereby
engineers follow a fix and pick-up process rather than
fix and rebound cycle. Then fixing 96% of problems
in less than 4 hours.
Project manage the development of an Intranet
based e-Commerce procurement, stock control and
licensing control system for internal ordering of IT
equipment and software and full transacting into a
Asset Management system Electronic ordering from
and payment of suppliers included to replace ARS
Remedy.
Third assignment Head: Business Support Services
Started projects for and managed the following
functions, consisting of 113 staff
Desktop Services and Support
Corporate Customer Care including Help
Desk
Telecoms and Reception
IT Training
Building Engineering Services
Security and Campus Services
Office Design and Installation Services
including strategic space management for
the Parc du Cap Campus in Bellville
Expense budget of R113 million per year
Income streams established to show a 5% profit
margin
Six managers reporting into the Business Support
Services structure
With the above environment support 100 regional
offices
Conceptualisation, design, development and
implementation of an Intranet e-Business Portal with
the following functionality:
o Front office IT equipment and services
ordering with authorization leg
o Back office order work control with full
supplier ordering functionality, stock control,
preparation and deployment module
8. CIRRICULUM VITAE EXPANDED
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o Integrated invoice verification, feeding into
accounts payable
o Integrated Asset Management System fully
single updated through the ordering module
and Invoice verification
o Help Desk system fully integrated into all the
above to ensure a holistic approach to
desktop support by providing a single life
cycle, biological and chronological record for
each device, including condition assessment
codes for serviceability management
Fourth assignment
Creation and implementation of an Enterprise
Service Desk
Management and optimization of IBM mainframe
services of Metropolitan contacted to T-Systems.
CICS turnaround times dropped from +1 second to
0.5 seconds with CPU MIPS usage dropping from
consistent 90% average to below 50% average.
Develop and implement Enterprise Monitoring
Manage outsourced mainframe high volume digital
printing
Responsible for all the Business Process
Engineering projects for Shared Infrastructure.
Project managed the development of a password
self-help password reset tool. This was however not
implemented because of infrastructural constraints
and the lack of proxy servers in the secondary
nodes of the Metropolitan Branch Office WAN
infrastructure.
Was appointed permanently in 2006 and then
moved to Shared Solutions to start up an Office
Solutions group.
During 2008 this environment was restructured and I
became Manager of Workplace Solutions, offering
an end-to-end client productivity enablement
solution. Some of the changes during this period are
as follows:
Project to create a single X-image for all
desktops and notebooks in Metropolitan. This
reduced the number of software images from 53
to one. A huge improvement in turnaround times
to deliver desktops to clients followed. For HQ
this time was cut to one day for order of a PC
and to three days, to more than 150 regional
offices, in comparison of up to 11 days before
this project for HQ and up to 21 days for
Regional Offices.
9. CIRRICULUM VITAE EXPANDED
9
Linking in with the above, the preparation and
installation environment, infrastructure and
processes where enhanced to a state where 24
PC devices could be imaged and prepared
simultaneously and within 30 minutes from start
to finish.
Project to move the Bellville Campus and
occupy Building 9. When I took over this
portfolio in the beginning of 2008, no project had
been launched. I did a QPIW and took this
project to successful completion at the end of
2008 in spite of the fact that the Space
Management Strategy changed five times from
January to June of that year, which was the
critical cut-off date for the occupation of Building
9. Moved over 1000 workstations. Project cost
R8mil.
Implemented an office lockdown strategy
successfully in March of 2009, which will save
Metropolitan around R2mil for 2009.
Accountable and responsible for creating and
updating of a Business Continuity Plan for
Business Support Services and for drill and
practice of yearly Disaster Recovery Plans.
EMPLOYER DENEL INFORMATICS
DATES OF SERVICE JULY 1988 – FEBRUARY 1998
POSITION HELD • Project Manager,
• Business Analyst,
• Business Development Consultant,
• Product Owner,
• Executive Manager: Denel Informatics Commercial
Financial Systems,
• Director: Marketing and Sales
Development of a comprehensive wine making and management system for the wine industry.
This system made it possible for a winemaker to follow the whole process of wine making
from the point of harvesting to analysis, pressing of the grapes and treatment through the
cellar to the point where it was bottled and sold. Include all KWV reports and a farmer payment
module. After Denel Informatics decided to divest in product this system was replaced by
EZVINE, an Australian system at about ten times the cost of Cellarinfo.
Business analysis of Wine Management System
for the Co-operative Wine Industry.
Design of the system in two parts: Member
administration and Production
10. CIRRICULUM VITAE EXPANDED
10
Project management and marketing of the system
to gain acceptance of the by Eersterivier Wine
Co-op.
PRODUCT MANAGER - CELLARINFO - 1988 - 1990
Launching of Cellarinfo into Co op Wine Market
Sales of Cellarinfo
Management of Installations, Support and
Maintenance
PRODUCT MANAGER - DELTA RETAIL SOLUTIONS - 1990 – 1993
Development of a comprehensive Financial system that interactively handled the total process
from POS, making direct adjustments to Stock, Debtors and posting to the General Ledger.
The system included a full Accounts Payable module together with Stock Receipt, Creditor
and Debtor Control. Included full scanning for stock receipting which immediately updating
stock levels and pricing. Because it could handle batches, DELTA worked on the FIFO model.
This system was audited and GAAP approved by Coopers Lybrand.
Define business needs for an integrated, scaleable,
trading and accounting system, with full point of sale
functionality.
Design Delta to the needs of the chosen niche
markets i.e. the wine industry.
Development and testing of Delta at Welmoed Wine
Co op.
Sales of Delta
Management of procurement of hardware,
installations of infrastructure, training, consulting and
commissioning
Customising Delta for the niche markets, i.e. Retail,
Food and Beverage
EXECUTIVE MANAGER - AGRISOLVE AND DELTA - 1995 – 1997
Agrisolve was developed by the same team as a solution for packing of soft fruit in the fruit
industry.
Manage the above portfolios in terms of:
strategic planning
targets, budgets and sales
marketing
key accounts
debtors and creditors
executive reporting
11. CIRRICULUM VITAE EXPANDED
11
Responsible for project management and
development of three bespoke systems for the
ATKV, namely:
Reservation System for ATKV holiday
resorts
needs analysis
functional specifications
development and reviews
user testing and user training
Technology applied:
Windows ‘95
Clarion for Windows and
Btrieve 6.X for Windows.
Member system for the ATKV head office
needs analysis
system specification
functional specification
development and reviews
user testing
commissioning
Technology applied:
Windows ‘95
Clarion for Windows and
Btrieve 6.X for Windows.
Project System
needs analysis
system specification
functional specification
development and reviews
user training
Technology applied:
NT,
Windows ‘95
Visual Basic,
SQL/Server,
Visual Tools,
Office ‘97 and
Visual Scheduler
12. CIRRICULUM VITAE EXPANDED
12
CONTACTABLE REFERENCES
Eccentex Corporation
Alex Stein (CEO)
+1(866) 432-2368
Thumbtack Technologies
Dmitry Paschevich (COO)
+78 (950) 784-34-76
Andrei Gusev(Vice President: New Business Development)
+79 (039) 812-351
MMI Holdings
Jan Cronjè (Executive Manager: Virtual Services Group)
+27833790430
J and S Net of Linguistic Centres
Rimma Dubatovka (Director of Foreign Relations)
+7 (3812) 972-444
