1. Phil Nollan, PMP
1220 N. Renaissance Dr.
Sand Springs, OK 74063
Home: 918-241-3135
Cell: 918-407-4201
SUMMARY
• Effective director/manager of small and large teams, projects, programs, delivering on-time within budget.
• Visionary leader respected by peers and subordinates for enthusiasm, integrity and professionalism.
• Personable communicator and coach, experienced in teaching and mentoring, building strong customer
relationships, speaking in front of large groups, facilitating change, and working internationally/globally.
• Progressive leadership in IT Program and Project Management, Vendor Management, Training and
Communications, Change and Problem Management, Operations and Customer Service.
• IT Professional – 25yrs; IT Director/Manager – 10yrs; Project Management Professional – 15yrs;
PROFESSIONAL EXPERIENCE
EMC Corporation – 2006 to 2016
Senior Account Program Manager – EMC Corporation
Manage $4M in professional IT Infrastructure services for enterprise accounts in OK, AR and TX. Includes
pre and post Sale’s support and program leadership for delivery of large infrastructure projects and teams
for customers such as Chesapeake, Williams, OneOK, OG&E, Saint Francis, OUHSC and ConocoPhillips;
Recent successes include the implementation of a $20M Data Center Disaster Backup and Recovery
project utilizing Virtualized Data Center tools and Hybrid Cloud services and technologies such as VMs,
VPlex, Vblock, XtremIO.
Continental Resources, Inc – 2004 to 2005
Vice President/CIO – Information Technology Department
Responsible for the vision and technology leadership, strategic planning, and service delivery of all IT
infrastructure and application resources including network, telecom, help desk, desktop, application and
database services. Through a highly motivated and skilled IT staff, and the 30-60-90 improvement plan, we
provided raving fan support to thousands of users and devices for offices in five states. Our vision was to be
the “best” service provider our customers will ever experience.
Aeromet Inc. – 2001 to 2003
Director – Information Services and Project Planning/Control
Directed the IT Infrastructure staff, applications, and enterprise assets of the company along with the project
office support team, tools and controls needed to manage Aeromet’s DOD contracts. Completed technology
infrastructure upgrades and the implementation of ERP project and time tracking system for worldwide staff.
Williams Communications - 2001
Senior Manager – Project Management Excellence
Developed Project Management Office support team and programs to improve IT project management
practices and software development methodologies; metrics and reporting; tools and resources; and
training/certifications.
BP Amoco (Amoco Corporation) - 1981 to 2001
Program Manager – BP Amoco Data Center
Directed technical teams while managing multiple projects to support BP’s Tulsa Data Center infrastructure and
applications. Established new RFP, SOW and Tracking processes to manage all BP work requests/projects.
Managed senior management and customer relationships, special requests, and program progress reporting.
Program Manager – Host & Unix Systems Data Center Relocation
Directed teams to develop initial strategies/plans for moving our Development and Disaster Recovery Data
Center. Scope included site build-out, new telco infrastructure connecting all sites, and moving 4000+ square
Phil Nollan, PMP ITIL EMCPA Page 1 Email: philnollan@cox.net

2. feet of SUN/IBM UNIX servers and peripherals for our SAP and non-SAP development and DR systems.
Program Manager – E-Technology Program and E-Learning Initiative
Directed the E-Business model education, and E-Technology training for the Digital Business IT organization.
Program Manager – Global Information Technology Services COE Project
Jointly provided project planning and oversight for the global integration of BP and Amoco’s PC and Network
computing infrastructure and applications. Personally recruited and directed staff of 26 employees/contractors
to develop and deliver training and communications for 25,000 internal customers worldwide. Completed the
project $1.5M under budget with a 3.6 out of 4.0 customer satisfaction rating.
Program Manager – Electronic Communications (ECOM) Millennium Project
Directed core cross-functional team of 25 to develop, engineer, and deliver our Front and BackOffice Y2K
Standard Computing Hardware and Software Delivery Environment. The team provided project management
and technology support for the five Business Stream’s deployment of over 30,000 PC’s at 450 sites worldwide.
Project Manager – European Shared Services Standard Computing Project
Directed transition support teams to integrate Amoco’s US and European IT infrastructure support processes
including Application Software Delivery, End-to-End Problem and Change Management, Quality Assurance and
Results Management, Training and Communications. Recognized by US and Europe IT VPs for creating the
first relationship with our Europe partners that enabled both IT organizations to work together as one team.
Training Manager – Central Region Information Technology Training
IT Training Supervisor for Amoco’s Central Region of approximately 2,400 IT and non-IT business customers.
Led team of training staff and local vendors to develop and deliver business integrated IT training solutions.
Established two new training facilities and managed seven others, plus developed over $1.5 million and 5000
student days of training business during fiscal ’96 - a revenue increase of 45%.
Project Manager – Common Problem Management Tool Project
Core application project leader for the $3M Common Problem Management Tool (CPMT) Project. Led many of
the technical and process sub-teams throughout the US to integrate Clarify’s three-tier client server application
into the 1st, 2nd, 3rd level support organizations. Designed/developed IT support business processes, screen
layouts, tables, and reporting tools. The tool and new processes enabled us to consolidate over 50 Help Desks
into one, and manage 25,000 new cases per month from 40,000 customers worldwide.
Staff Analyst– Help Desk & Customer Support Services
Team Leader – Product Support Teams & Communities of Interest
Senior Trainer – Information Systems Training Department
Programmer/Analyst – Information Systems Exploration Department
EDUCATION
• Bachelor of Science in Computer Science, Oklahoma State University
Emphasis in Business Management, Top 5% of Graduating Class
• Executive MBA Program, University of Tulsa, May 2000
• PMP - Project Management Professional Certification, Project Management Institute, May 2001
• EMC Proven Professional, Oct 2007; ITIL Certification, Feb 2006; Cloud Certification, Oct 2014;
PROFESSIONAL AND CIVIC AFFILIATIONS
• Project Management Institute Member 1999-2016
• IS Leadership of Oklahoma (ISLOK) 2003-06
• PMI Information Technology SIG 2001-15
• President/Officer/Member of PMI Tulsa 2000-16
• PM Office SIG – Mid America Region 2001-06
• Board of Directors for Sand Springs Parks 2010-16
• College and Career Lay Pastor 2006-12 • Sand Springs City Council Member 2016
Phil Nollan, PMP ITIL EMCPA Page 2 Email: philnollan@cox.net