A robotic automation software works by means of a central management module that oversees the queue of tasks, monitors process completion, and allocates robotic resources as per need at any given time.

1. IT Robotic Automation Market : Opportunities, Sales, Growth and
Regional Analysis By 2025
Global IT Robotic Automation Market: Snapshot
Robotic automation refers to a system wherein a machine or computer
application mimics human actions to perform process-based tasks. Any
enterprise that is dependent on labor on a large scale for general knowledge
processing work, where individuals are carrying out highly transactional,
high-volume process functions will enhance their capabilities with robotic
process automation, which will translate into revenue.

2. IT-driven robotic automation is revolutionizing the way businesses work.
They support workflow processes, business processes, remote infrastructure,
IT support processes, and back-office work. Furthermore, they improve cycle
time dramatically and help increase productivity in transaction processing
while at the same time elevate the nature of work by eliminating people from
monotonous, repetitive tasks.
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Robotic automation technology can be applied across several industries. They
are used for process automation, automated resistant, and IT support and
management for improving productivity and compliance accuracy irrespective
of industry and application. It can be used to carry out number of tasks to be
performed quickly and accurately every time. This includes optimizing
resources, cutting costs, 24by7 productivity, speed, and accuracy.

3. A robotic automation software works by means of a central management
module that oversees the queue of tasks, monitors process completion, and
allocates robotic resources as per need at any given time. As the size of an
enterprise grows, the power of robotic automation can be scaled up to match
changing needs. Robotic automation has the capability to track transaction
successes and failures, track number of transactions and waiting time, and
functional status of each robot. Not only this, it provides an alert when manual
supervision is needed during process runtime.
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Global IT Robotic Automation Market: Overview
Robotic automation has become an integral part of major business processes
across the world. These rule-based and data-driven processes are designed to
help end users achieve better productivity, accuracy, and efficiency. Today,
they are increasingly being used in back-office processes, workflow

4. processes, support processes, and IT management. The global IT robotic
automation market is expected to witness a phenomenal rise in the coming
years as the awareness about adopting these services and solutions grows
amongst end-user industries.
Global IT Robotic Automation Market: Drivers and Trends
The IT industry has been embracing robotic automation and incorporating it in
several processes to achieve flexibility, scalability, and efficiency along with
cost reduction and improved productivity. These benefits have led to adoption
of robotic automation in areas of infrastructure management and BPO
management. Industries across the globe are accepting robotic automation as
it reduces the burden of training and managing human resource, thereby
leaving them to perform innovative tasks.
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5. The banking and finance sector are expected to steadily adopt IT robotic
automation in the coming years to bring about improvement in the services
they offer. These sectors are predominantly adopting IT robotic automation to
enhance their processes such as payment processing, task allocation,
invoicing, query handling, compliance, and data integration. Furthermore, the
shift from manual management to automated processes has allowed error-free
operations, thereby improving efficiency.
Global IT Robotic Automation Market: Market Potential
Pegasystems, an America-based software company, announced the launch of
new artificial intelligence (AI) and robotic automation solutions that will be
integrated in its customer relationship management (CRM) offerings. This
technological development is projected to improve sales for the company and
ensure better customer service through machine learning and desktop
analytics. The new layer of intelligence is projected to help the company find
opportunities of improvement through understanding processes, people, and
technology and their collectively impact on the business. The amalgamation

6. of workforce intelligence and CRM will effectively deliver better employee
engagement in the near future.
Such innovations in the field of IT robotic automation are expected to solve
organization inefficiencies and deliver tangible results in the near future.
Thus, developing solutions and tools that offer customized answers to clients
will help the players win a competitive edge over others.
Global IT Robotic Automation Market: Regional Outlook
In terms of geography, the global IT robotic automation market is segmented
into the Middle East and Africa, North America, Europe, and South America.
North America dominates the global market due to early adoption of IT
robotic automation in the region. The rapid pace of development in computing
technologies is expected to be the primary cause for the terrific rise of the
North America IT robotic automation market. Furthermore, the emergence of
the IT sector is also expected to support the growth of the automaton services
in the region in the coming few years.

7. Analysts estimate that Asia Pacific will also offer lucrative opportunities to
the global IT robotic automation market. Technologically advanced nations
such as China and Japan are expected to leverage the IT robotic automation
market in the region in the near future. Furthermore, increasing investments in
developing infrastructure in countries such India are expected to provide a
major boost to the IT robotic automation market in Asia Pacific.
The study presents reliable qualitative and quantitative insights into:
 Market segments and sub-segments
 Market trends and dynamics
 Supply and demand chain of the market
 Market valuation (revenue and/or volume)
 Key trends/opportunities/challenges

8.  Forces defining present and estimated future state of the competitive
landscape
 Technological developments
 Value chain and stakeholder analysis
The regional analysis covers:
 North America
 Latin America
 Europe
 Asia Pacific
 Middle East and Africa
The vast market research data included in the study is the result of extensive
primary and secondary research activities. Surveys, personal interviews, and

9. inputs from industry experts form the crux of primary research activities and
data collected from trade journals, industry databases, and reputable paid
sources form the basis of secondary research. The report also includes a
detailed qualitative and quantitative analysis of the market, with the help of
information collected from market participants operating across key sectors of
the market value chain. A separate analysis of macro- and micro-economic
aspects, regulations, and trends influencing the overall development of the
market is also included in the report.
Highlights of the report:
 A detailed analysis of key segments of the market
 Recent developments in the market’s competitive landscape
 Detailed analysis of market segments up to second or third level of
segmentation

10.  Historical, current, and projected future valuation of the market in terms
of revenue and/or volume
 Key business strategies adopted by influential market vendors
 Outline of the regulatory framework surrounding and governing
numerous aspects of the market
 Growth opportunities in emerging and established markets
 Recommendations to market players to stay ahead of the competition
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