Based on long experience, Audrius Masiulionis shared best practices for the how Norwegian companies can cooperate with Lithuanian partners or do business in Lithuania. Audrius also gave a brief overview of what help and possibilities Innovation Norway, Invest Lithuania and other Lithuanian agencies provide for helping business in Lithuania.

1. IT IN LITHUANIA
LET’S TALK LITHUANIA.
January, 2017

2. Case Studies – Business Services Centers
Excellence Center
Let’s talk Lithuania
Functions: IT development, support & infrastructure
Languages: English, Danish, Finnish, Swedish, Norwegian
Headcount: 650
Est. in: 2015, Vilnius
Functions: IT and global HR services
Languages: English, French, German, Italian, Portuguese, Spanish
Headcount: 1,200
Est. in: 2009, Vilnius
Danske Group IT LithuaniaTechnology & HR Center
Shared Services Center
Functions: IT management and support , finance, accounting and
securities operations
Languages: English, French, German, Spanish, Russian
Headcount: 170
Est. in: 2015, Vilnius
Shared Services Center
Shared Services Center
Functions: Medical coding, patient research, practice management,
data analytics and IT
Languages: English
Headcount: 670
Est. in: 2014, Kaunas
2
Functions: Accounts, lending operations, IT management, group
finance and HR operations
Languages: English, German, Swedish
Headcount: 660
Est. in: 2008, Vilnius
Functions: Finance, accounting, IT management & investment
banking support
Languages: English, Swedish, Estonian, Latvian
Headcount: 300
Est. in: 2016, Vilnius

3. Case Studies – Business Services Centers (Norway focus)
Business Processes Outsourcing
Let’s talk Lithuania
Shared Services Center
Business Processes Outsourcing
Functions: Finance & accounting
Languages: English, Norwegian
Headcount: 176
Est. in: 2005, Vilnius
Shared Services Center
Shared Services Center
Functions: IT development
Languages: English
Headcount: 248
Est. in: 2011, Vilnius
3
Functions: Customer support, call center
Languages: All Scandinavian & Baltic, English, French, Russian,
German, Polish
Headcount: 100
Est. in: 2009, Kaunas
Functions: IT support, customer support, banking support
Languages: All Scandinavian, English, Dutch, German
Headcount: 31
Est. in: 2014, Vilnius
Functions: IT management, finance, accounting, asset
management, back and middle office services
Languages: Swedish, Norwegian
Headcount: 440
Est. in: 2007, Vilnius
Shared Services Center
Functions: Big data analysis, business intelligence, data warehouse
management, accounts payable and receivable
Languages: English, Swedish, Finnish, Norwegian
Headcount: 225
Est. in: 2014, Vilnius

4. Competence & talent
Information Technologies
Source 1: Ministry of Education and Science, 2016
Source 2: Statistics Lithuania, 2015
Student Pool
 8,260 IT students at 11 universities and 15 colleges1
 1,500 graduates in 20151
Experienced professionals
 30,000 experienced IT professionals and 2,380 IT
enterprises2
 Near 100% English proficiency among young professionals2
0
5
10
15
20
25
30
35
2005 2006 2007 2008 2009 2010 2011 2012 2013 2015
NO. OF SSC/BPO WITH IT FUNCTIONS IN
LITHUANIA3
4
23%
20%
18%
14%
13%
12%
Computer Engineering
Informatics
Information Systems
Software Engineering
Other
Information Technologies
IT GRADUATES, 20151
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5. Focus on IT education
Source: Ministry of Education and Science, 2016
50%
Increase in IT study
funding in 2016
43%
Increase in IT 1st
preferences in 2015
17%
Increase in IT student
pipeline over 2013-2015
Lithuania’s consistent focus on tech education provides continious results to further secure its
reputation as a highly attractive location for tech businesses.
5
Competence & talent

6. Established critical infrastructure
support and R&D unit in 2015
Successfully attracted top
Lithuanian engineers
Planning to double the size of the
team to 60 developers by 2017
Develops complex web
applications for Wix App market
in Lithuania
Wix.Com engineering is
based on top-level talent
only
Currently has a team of 50
senior developers in Lithuania
Having begun as startup in
Lithuania in 2006, has now
grown to 450 employees.
Responsible for R&D, data
science & analytics, project
management.
Following the success of its
Vilnius team, expand their
operations in Kaunas in 2013
Let’s talk Lithuania
Lithuanian talent attracting top tech businesses
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7. Let’s talk Lithuania
Vibrant startup community
Mac App of the year
Third best-selling app
on App Store
Winner of Apple design
award
High-profile startup
offering a secondhand
marketplace
Secured $25 m from
Accel Partners and
Insight Venture
Partners
Highest-valued startup
in the Baltics
First mobile-only event
discovery and booking
app
Downloaded to over 15%
of smartphones in London
$36+ m in funding
Public transport app
designed to plan journeys
using real-time data
Uses scientific algorithms
and machine learning
$6.5 funding led by
Octopus Investments
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8. Lithuania:
Wix.Com
development
unit
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9. Lithuania’s qualities
Fast, reliable and affordable
IT infrastructure
Source 1: Rotten Wi-Fi tests, 2014
Source 2: European Commission, Digital Agenda for Europe, 2014
Source 3: Ookla Net Index, 2015 May
 Fastest public Wi-Fi in the world1
 Leading broadband speed in EU and worldwide
 3rd in the EU for mobile penetration and 4th in the EU for
the share of fixed broadband lines >30Mbps2
 Lithuania tops the USA, Sweden, Canada, Australia and
many others in terms of connection reliability3
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10. INVEST LITHUANIA
We are a government agency that provides
free investment advice, contacts and data.
Let’s talk if you need someone to:
INFORM you on business costs, labour, tax & legal settings
and other business areas
CONNECT you to partners and organize your business
meetings in Lithuania.
FACILITATE the set up and launch of your company, access
the government financial support and a range of training
schemes.
SUPPORT your investment by lobbying for more business
friendly laws and assisting in one-off problems.
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