This document presents a maturity model to assess the readiness of an organization's IT disaster recovery program. It defines five levels of maturity for IT disaster recovery from initial/ad hoc to optimized/resilient. The model evaluates three components: strategy, implementation, and exercise/maintenance. Each component contains capabilities used to measure the organization's maturity level. The model can be used to evaluate risk, develop roadmaps, and identify areas for improvement. Results can be presented using milestone, dashboard, or per-component models to visualize the current status and guide further development of the disaster recovery program.
The Surprising Truth About Your Disaster Recovery Maturity LevelAxcient
Have you ever wondered if your organization's Disaster Recovery initiatives are in line with business objectives? How can you get business units, IT, and senior management on the same page when it comes to the company's resiliency?
Introducing the Disaster Recovery Maturity Framework, a new, vendor-agnostic tool for analyzing your organization's resiliency level.
Learn how to assess your company's DR maturityand discover:
- What resiliency really means
- The five different maturity levels for disaster recovery
- Key elements to assess your company's own maturity score
- How to use the DR Maturity Framework as a catalyst for change
Best Practices in Disaster Recovery Planning and TestingAxcient
Axcient and industry expert Paul Kirvan have put together this presentation on avoiding common disaster recovery mistakes and leveraging industry best practices to create a technology disaster recovery plan that works best for you.
This presentation gives you the many elements necessary of a well-executed disaster recovery plan, including:
- Guidelines for creating your own Disaster Recovery plan
- A checklist of key items to consider based on your business objectives
- The common mistakes and pitfalls to avoid
- Technology considerations for Disaster Recovery
- Tips for planning and executing a successful Disaster Recovery test
Whether you're in the process of creating a disaster recovery plan or you already have one in place, this presentation will guide you through the steps you need to follow to help ensure your plan is complete.
IT-Centric Disaster Recovery & Business ContinuitySteve Susina
This presentation was delivered to the Business Resumption Planners Association of Chicago meeting on 3/11/2010.
IT leaders who assume responsibility for their firm's DR/BC efforts need to understand how to build a cross-organization strategy that transcends IT organizational boundaries. In the presentation, we discuss the need for IT leaders to reach across the aisles to work with Line-of-Business leaders, and present a six-step framework on how to accomplish a cross-business IT-centric strategy.
The Surprising Truth About Your Disaster Recovery Maturity LevelAxcient
Have you ever wondered if your organization's Disaster Recovery initiatives are in line with business objectives? How can you get business units, IT, and senior management on the same page when it comes to the company's resiliency?
Introducing the Disaster Recovery Maturity Framework, a new, vendor-agnostic tool for analyzing your organization's resiliency level.
Learn how to assess your company's DR maturityand discover:
- What resiliency really means
- The five different maturity levels for disaster recovery
- Key elements to assess your company's own maturity score
- How to use the DR Maturity Framework as a catalyst for change
Best Practices in Disaster Recovery Planning and TestingAxcient
Axcient and industry expert Paul Kirvan have put together this presentation on avoiding common disaster recovery mistakes and leveraging industry best practices to create a technology disaster recovery plan that works best for you.
This presentation gives you the many elements necessary of a well-executed disaster recovery plan, including:
- Guidelines for creating your own Disaster Recovery plan
- A checklist of key items to consider based on your business objectives
- The common mistakes and pitfalls to avoid
- Technology considerations for Disaster Recovery
- Tips for planning and executing a successful Disaster Recovery test
Whether you're in the process of creating a disaster recovery plan or you already have one in place, this presentation will guide you through the steps you need to follow to help ensure your plan is complete.
IT-Centric Disaster Recovery & Business ContinuitySteve Susina
This presentation was delivered to the Business Resumption Planners Association of Chicago meeting on 3/11/2010.
IT leaders who assume responsibility for their firm's DR/BC efforts need to understand how to build a cross-organization strategy that transcends IT organizational boundaries. In the presentation, we discuss the need for IT leaders to reach across the aisles to work with Line-of-Business leaders, and present a six-step framework on how to accomplish a cross-business IT-centric strategy.
Let’s understand the concepts of business continuity and Disaster Recovery in brief. To know more, visit: www.eccouncil.org/business-continuity-and-disaster-recovery
This PPT deck displays twenty three slides with in depth research. Our Disaster Recovery Planning Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Disaster Recovery Planning Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
Successful leaders and managers are always keen to expect the unexpected and plan for it. the More you plan is the less you react, and the less you react, the less you make mistakes.
Disruptions to your business can result in data risk, revenue loss, and Failure to deliver services
That’s why organizations need strong business continuity planning.
Effective Business Continuity Plan Powerpoint Presentation SlidesSlideTeam
Showcase proactive plan to avoid risk with our attention-grabbing Effective Business Continuity Plan PowerPoint Presentation Slides. The visually appealing risk assessment process PowerPoint complete deck contains editable templates with relevant content such as management oversight, risk management, business impact analysis, business continuity policy framework, recommend mitigations to name a few. The easy-to-use business continuity plan PPT slides also assist users to create an effective plan so that businesses can continue operating even during a time of emergency or disaster. Take advantage of mitigation planning PPT slideshow to create a system of prevention & recovery from possible risks. Furthermore, the emergency management PowerPoint templates allow you to present various topics like crisis management, disaster risk reduction, scenario planning, natural hazards control, business continuity auditing, and many more. Utilize our content-ready business continuity & resiliency planning PPT slides for crisis management & planning. Get access to this self-explanatory disaster recovery PowerPoint presentation deck now. https://bit.ly/3u4ql1O
Yes, the recovery software is crucial, the failover environment must be stable and your connectivity must be reliable, but these are just components. Without a plan they’re useless.
Having a well-designed and thoroughly tested plan in place will substantially increase your ability to withstand, and recover from, disruption. We'll share with you the methods, exercises, tools and expertise needed to create a plan that works when you need it most.
Business continuity and disaster recovery are not the same but complement each other. Planning on BCP and DRP is necessary for all business. This slide contains information on how to achieve and maintain them.
COMPANY
Disaster Recovery Plan (DRP) for [PRODUCT]
(Note: this DRP document is somewhat specific to SharePoint, but can be adapted for other products/technologies as
needed)
Plan and related Business Processes
Business Process Feature Relevant Technical Components
December 29, 2014
Table of Contents
1. Purpose and Objective ............................................................................................................................................ 3
Scope ............................................................................................................................................................................ 3
2. Dependencies .......................................................................................................................................................... 3
3. Disaster Recovery Strategies ................................................................................................................................... 5
4. Disaster Recovery Procedures ................................................................................................................................ 5
Response Phase ............................................................................................................................................................ 5
Resumption Phase ........................................................................................................................................................ 6
Data Center Recovery ............................................................................................................................................... 6
Internal or External Dependency Recovery .............................................................................................................. 8
Significant Network or Other Issue Recovery (Defined by quality of service guidelines) ........................................ 8
Restoration Phase ........................................................................................................................................................ 9
Data Center Recovery ............................................................................................................................................... 9
Internal or External Dependency Recovery ............................................................................................................ 10
Significant Network or Other Issue Recovery (Defined by quality of service guidelines) ...................................... 10
Appendix A: Disaster Recovery Contacts - Admin Contact List ..................................................................................... 12
Appendix B: Document Maintenance Responsibilities and Revision History ............................................................... 12
Appendix C: Server Farm Details ..................................
It will provide strategies and guidance for the recovery of
the underlying infrastructure, including the data centres,
servers, data storage and network links and Infrastructure
applications. The IT DRP will serve as a ‘master plan run book’
encompassing the key services and components of the IT
environment at the Organization.
Let’s understand the concepts of business continuity and Disaster Recovery in brief. To know more, visit: www.eccouncil.org/business-continuity-and-disaster-recovery
This PPT deck displays twenty three slides with in depth research. Our Disaster Recovery Planning Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Disaster Recovery Planning Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
Successful leaders and managers are always keen to expect the unexpected and plan for it. the More you plan is the less you react, and the less you react, the less you make mistakes.
Disruptions to your business can result in data risk, revenue loss, and Failure to deliver services
That’s why organizations need strong business continuity planning.
Effective Business Continuity Plan Powerpoint Presentation SlidesSlideTeam
Showcase proactive plan to avoid risk with our attention-grabbing Effective Business Continuity Plan PowerPoint Presentation Slides. The visually appealing risk assessment process PowerPoint complete deck contains editable templates with relevant content such as management oversight, risk management, business impact analysis, business continuity policy framework, recommend mitigations to name a few. The easy-to-use business continuity plan PPT slides also assist users to create an effective plan so that businesses can continue operating even during a time of emergency or disaster. Take advantage of mitigation planning PPT slideshow to create a system of prevention & recovery from possible risks. Furthermore, the emergency management PowerPoint templates allow you to present various topics like crisis management, disaster risk reduction, scenario planning, natural hazards control, business continuity auditing, and many more. Utilize our content-ready business continuity & resiliency planning PPT slides for crisis management & planning. Get access to this self-explanatory disaster recovery PowerPoint presentation deck now. https://bit.ly/3u4ql1O
Yes, the recovery software is crucial, the failover environment must be stable and your connectivity must be reliable, but these are just components. Without a plan they’re useless.
Having a well-designed and thoroughly tested plan in place will substantially increase your ability to withstand, and recover from, disruption. We'll share with you the methods, exercises, tools and expertise needed to create a plan that works when you need it most.
Business continuity and disaster recovery are not the same but complement each other. Planning on BCP and DRP is necessary for all business. This slide contains information on how to achieve and maintain them.
COMPANY
Disaster Recovery Plan (DRP) for [PRODUCT]
(Note: this DRP document is somewhat specific to SharePoint, but can be adapted for other products/technologies as
needed)
Plan and related Business Processes
Business Process Feature Relevant Technical Components
December 29, 2014
Table of Contents
1. Purpose and Objective ............................................................................................................................................ 3
Scope ............................................................................................................................................................................ 3
2. Dependencies .......................................................................................................................................................... 3
3. Disaster Recovery Strategies ................................................................................................................................... 5
4. Disaster Recovery Procedures ................................................................................................................................ 5
Response Phase ............................................................................................................................................................ 5
Resumption Phase ........................................................................................................................................................ 6
Data Center Recovery ............................................................................................................................................... 6
Internal or External Dependency Recovery .............................................................................................................. 8
Significant Network or Other Issue Recovery (Defined by quality of service guidelines) ........................................ 8
Restoration Phase ........................................................................................................................................................ 9
Data Center Recovery ............................................................................................................................................... 9
Internal or External Dependency Recovery ............................................................................................................ 10
Significant Network or Other Issue Recovery (Defined by quality of service guidelines) ...................................... 10
Appendix A: Disaster Recovery Contacts - Admin Contact List ..................................................................................... 12
Appendix B: Document Maintenance Responsibilities and Revision History ............................................................... 12
Appendix C: Server Farm Details ..................................
It will provide strategies and guidance for the recovery of
the underlying infrastructure, including the data centres,
servers, data storage and network links and Infrastructure
applications. The IT DRP will serve as a ‘master plan run book’
encompassing the key services and components of the IT
environment at the Organization.
Business Continuity for Mission Critical ApplicationsDataCore Software
Unplanned interruption events, a.k.a. “disasters,” hit virtually all data centers at one time or another. While the preponderance of annual downtime results from interruptions that have a limited or localized scope of impact, IT planners must also prepare for the possibility of a catastrophic event with a broader geographical footprint.
Such disasters cannot be circumvented simply by using high availability configurations in servers or storage. What is needed, especially for mission-critical applications and databases, are strategies that can help organizations prevail in the wake of “big footprint” disasters, but that can also be implemented in a more limited way in response to interruption events with a more limited impact profile.
DataCore Software’s storage platform provides several capabilities for data protection and disaster recovery that are well-suited to today’s most mission-critical databases and applications.
Disaster recovery plans (DRP) are required by all organizations. During a disaster, the DRP will provide all of the information that the organization needs to get back to business-as-usual in as little time as possible. There are three steps involved in successfully documenting a DRP:
•Use tests and audits to help fuel the plan creation.
•Ensure the plan contains all information required in an emergency.
•Put mechanisms in place to maintain and update the plan as needed.
Be prepared! Use this solution set to create a comprehensive DRP for your organization.
FacilitySystem Continuity PlanContinuity Plan Template.docxssuser454af01
<Facility/System> Continuity PlanContinuity Plan Template
Appendix I-3
<FACILITY/SYSTEM>
CONTINUITY PLAN
Version <number>
<Date submitted>
Submitted to:
Submitted By:
<Facility name>
<Facility address>
<Facility address>
<Facility address>
Table of Contents
11Executive Summary
12Introduction
32.1Purpose
32.2Scope
32.3Plan Information
43Continuity Plan Overview
43.1Applicable Provisions and Directives
43.2Objectives
53.3Organization
83.4Continuity Phases
83.4.1Response Phase
83.4.2Resumption Phase
83.4.3Recovery Phase
93.4.4Restoration Phase
93.5Assumptions
93.6Critical Success Factors and Issues
103.7Mission Critical Systems/Applications/Services
103.8Threats
113.8.1Probable Threats
124System Description
124.1Physical Environment
124.2Technical Environment
125Plan
125.1Plan Management
125.1.1Continuity Planning Workgroups
125.1.2Continuity Plan Coordinator
135.1.3System Continuity Coordinators
135.1.4Incident Notification
135.1.5Internal Personnel Notification
135.1.6External Contact Notification
145.1.7Media Releases
145.1.8Alternate Site (s)
145.2Teams
145.2.1Damage Assessment Team
155.2.2Operations Team
155.2.3Communications Team
155.2.4Data Entry and Control Team
155.2.5Off-Site Storage Team
155.2.6Administrative Management Team
155.2.7Procurement Team
165.2.8Configuration Management Team
165.2.9Facilities Team
165.2.10System Software Team
165.2.11Internal Audit Team
165.2.12User Assistance Team
165.3Data Communications
165.4Backups
175.4.1Vital Records/Documentation
195.5Office Equipment, Furniture and Supplies
195.6Recommended Testing Procedures
206Recommended Strategies
206.1Critical Issues
206.1.1Power
206.1.2Diversification of Connectivity
216.1.3Offsite Backup Storage
217Terms And Definitions
418Appendices
42APPENDIX A –
CONTINUITY PLAN CONTACT INFORMATION
44APPENDIX B –
EMERGENCY PROCEDURES
46APPENDIX C –
TEAM STAFFING AND TASKINGS
48APPENDIX D –
ALTERNATE SITE PROCEDURES
50APPENDIX E –
DOCUMENTATION LIST
52APPENDIX F –
SOFTWARE INVENTORY
54APPENDIX G –
HARDWARE INVENTORY
56APPENDIX H –
COMMUNICATIONS REQUIREMENTS
58APPENDIX I -
VENDOR CONTACT LISTS
60APPENDIX J -
EXTERNAL SUPPORT AGREEMENTS
APPENDIX K -
DATA CENTER/COMPUTER ROOM EMERGENCY
PROCEDURES AND REQUIREMENTS
62
64APPENDIX L -
PLAN MAINTENANCE PROCEDURES
66APPENDIX M -
CONTINUITY LOG
1 Executive Summary
Written upon completion of document. Contains introductory descriptions from all sections.
2 Introduction
This document contains the Continuity Plan for the <Facility/System>. It is intended to serve as the centralized repository for the information, tasks, and procedures that would be necessary to facilitate the <Facility/System> management’s decision-making process and its timely response to any disruptive or extended interruption of the department's normal business operations and services. This is especially important if the cause of the interruption is such that a prompt resumption of operations cannot be accomplished by employing only normal dail ...
Kept up by Potential IT Disasters? Your Guide to Disaster Recovery as a Servi...VAST
There are many kinds of disaster that can shut down your information technology (IT) operations:
• natural disasters, like a hurricane
• power outages
• a hardware crash that corrupts data
• employees who accidentally or deliberately delete or modify data
• malware that tampers with, erases, or encrypts data so you can’t access it
• network outages due to problems at your telecom provider
Disasters happen, sometimes bringing down a single application, sometimes bringing down your entire data center. No matter how careful you are or how good your IT team is, eventually some event will shut down your applications when you really need them up and running. The Disaster Recovery Preparedness Council survey in 2014 found that 36 percent of businesses lost at least one critical application, virtual machine, or data file for a period of several hours, with 25 percent saying they’d lost a large part of their data center for a period of hours or days.
The costs of preparing for disaster can be high—at one extreme, companies maintain a secondary, standby data center with all the same equipment as at their primary site—but the consequences of not planning for disaster recovery (DR) can be even higher. The costs of downtime in 2016 ranged from a minimum of $926 per minute to a maximum of $17,244 per minute, with an average cost of close to $9,000 per minute of outage.
Those costs can completely cripple a business; Gartner found that only 6 percent of companies remain in business two years after losing data.
Creating an effective disaster recovery plan is a key step to ensuring business survival.
Building a Business Continuity CapabilityRod Davis
A detailed overview of the business continuity / disaster recovery planning process. Gives numerous tips for effective execution of plan development. Emphasizes development of a true recovery capability through exercises which reveal weaknesses in the plan or technology leading to improvements.
What’s the recovery point objective (RPO) & recovery time objective (RTO)? RTO vs RPO, what are the differences. What disaster recovery solutions cover RTO/RPO?
Disaster Recovery: Develop Efficient Critique for an Emergencysco813f8ko
Disaster recovery will be the procedure, policies and procedures that are associated with getting yourself ready for recovery or continuation of technologies infrastructure that are vital for an organization following a natural or human-induced catastrophe. Disaster recovery is really a subset connected with business continuity. While business continuity entails planning for maintaining all facets of a company functioning in the midst of bothersome occasions, disaster recovery targets the IT or technology techniques that support company features.
This sample template is designed to assist the user in performing .docxjuliennehar
This sample template is designed to assist the user in performing a Business Impact Analysis (BIA) on an information system. The template is meant only as a basic guide and may not apply equally to all systems. The user may modify this template or the general BIA approach as required to best accommodate the specific system. In this template, words in italics are for guidance only and should be deleted from the final version. Regular (non-italic) text is intended to remain.
1. Overview
This Business Impact Analysis (BIA) is developed as part of the contingency planning process for the {system name}{system acronym}. It was prepared on {insert BIA completion date}.
1.1 Purpose
The purpose of the BIA is to identify and prioritize system components by correlating them to the mission/business process(es) the system supports, and using this information to characterize the impact on the process(es) if the system were unavailable.
The BIA is composed of the following three steps:
1. Determine mission/business processes and recovery criticality. Mission/business processes supported by the system are identified and the impact of a system disruption to those processes is determined along with outage impacts and estimated downtime. The downtime should reflect the maximum that an organization can tolerate while still maintaining the mission.
2. Identify resource requirements. Realistic recovery efforts require a thorough evaluation of the resources required to resume mission/business processes and related interdependencies as quickly as possible. Examples of resources that should be identified include facilities, personnel, equipment, software, data files, system components, and vital records.
3. Identify recovery priorities for system resources. Based upon the results from the previous activities, system resources can more clearly be linked to critical mission/business processes. Priority levels can be established for sequencing recovery activities and resources.
This document is used to build the {system name} Information System Contingency Plan (ISCP) and is included as a key component of the ISCP. It also may be used to support the development of other contingency plans associated with the system, including, but not limited to, the Disaster Recovery Plan (DRP) or Cyber Incident Response Plan.
2. System Description
Provide a general description of system architecture and functionality. Indicate the operating environment, physical location, general location of users, and partnerships with external organizations/systems. Include information regarding any other technical considerations that are important for recovery purposes, such as backup procedures. Provide a diagram of the architecture, including inputs and outputs and telecommunications connections.
Note: Information for this section should be available from the system’s System Security Plan (SSP) and can be copied from the SSP, or reference the applicable section in the SSP ...
This sample template is designed to assist the user in performing .docxherthalearmont
This sample template is designed to assist the user in performing a Business Impact Analysis (BIA) on an information system. The template is meant only as a basic guide and may not apply equally to all systems. The user may modify this template or the general BIA approach as required to best accommodate the specific system. In this template, words in italics are for guidance only and should be deleted from the final version. Regular (non-italic) text is intended to remain.
1. Overview
This Business Impact Analysis (BIA) is developed as part of the contingency planning process for the {system name}{system acronym}. It was prepared on {insert BIA completion date}.
1.1 Purpose
The purpose of the BIA is to identify and prioritize system components by correlating them to the mission/business process(es) the system supports, and using this information to characterize the impact on the process(es) if the system were unavailable.
The BIA is composed of the following three steps:
1. Determine mission/business processes and recovery criticality. Mission/business processes supported by the system are identified and the impact of a system disruption to those processes is determined along with outage impacts and estimated downtime. The downtime should reflect the maximum that an organization can tolerate while still maintaining the mission.
2. Identify resource requirements. Realistic recovery efforts require a thorough evaluation of the resources required to resume mission/business processes and related interdependencies as quickly as possible. Examples of resources that should be identified include facilities, personnel, equipment, software, data files, system components, and vital records.
3. Identify recovery priorities for system resources. Based upon the results from the previous activities, system resources can more clearly be linked to critical mission/business processes. Priority levels can be established for sequencing recovery activities and resources.
This document is used to build the {system name} Information System Contingency Plan (ISCP) and is included as a key component of the ISCP. It also may be used to support the development of other contingency plans associated with the system, including, but not limited to, the Disaster Recovery Plan (DRP) or Cyber Incident Response Plan.
2. System Description
Provide a general description of system architecture and functionality. Indicate the operating environment, physical location, general location of users, and partnerships with external organizations/systems. Include information regarding any other technical considerations that are important for recovery purposes, such as backup procedures. Provide a diagram of the architecture, including inputs and outputs and telecommunications connections.
Note: Information for this section should be available from the system’s System Security Plan (SSP) and can be copied from the SSP, or reference the applicable section in the SSP ...
Traditional DRP templates are onerous and result in a lengthy, dense plan that might satisfy auditors but is not effective in a crisis.
Similarly, the myth that a DRP is only for major disasters and should be risk-based leaves organizations vulnerable to more common incidents.
The increased use of cloud vendors and co-lo/MSPs means you may be dependent on vendors to meet your recovery timeline objectives.
Critical Insight
DR is about service continuity — that means accounting for minor and major events.
Remember Murphy’s Law. Failure happens, so focus on improving overall resiliency and recovery, rather than basing DR on risk probability analysis.
Cost-effective DR and service continuity starts with identifying what is truly mission critical so you can focus resources accordingly. Not all systems require fast-failover capability.
Impact and Result
Create an effective DRP by following a structured process to discover current capabilities and define business requirements for continuity, not by completing a one-size-fits-all traditional DRP template. This includes:
Defining appropriate objectives for maximum downtime and data loss based on business impact.
Creating a DR project roadmap to close the gaps between your current DR capabilities and recovery objectives.
Documenting an incident response plan based on a tabletop planning walkthrough that captures all the steps from event detection to data center recovery.
This sample template is designed to assist the user in performing .docxrhetttrevannion
This sample template is designed to assist the user in performing a Business Impact Analysis (BIA) on an information system. The template is meant only as a basic guide and may not apply equally to all systems. The user may modify this template or the general BIA approach as required to best accommodate the specific system. In this template, words in italics are for guidance only and should be deleted from the final version. Regular (non-italic) text is intended to remain.
1. Overview
This Business Impact Analysis (BIA) is developed as part of the contingency planning process for the
{
system name}{
system acronym}.
It was prepared on {
insert BIA completion date}.
1.1 Purpose
The purpose of the BIA is to identify and prioritize system components by correlating them to the mission/business process(es) the system supports, and using this information to characterize the impact on the process(es) if the system were unavailable.
The BIA is composed of the following three steps:
1.
Determine mission/business processes and recovery criticality. Mission/business processes supported by the system are identified and the impact of a system disruption to those processes is determined along with outage impacts and estimated downtime. The downtime should reflect the maximum that an organization can tolerate while still maintaining the mission.
2.
Identify resource requirements. Realistic recovery efforts require a thorough evaluation of the resources required to resume mission/business processes and related interdependencies as quickly as possible. Examples of resources that should be identified include facilities, personnel, equipment, software, data files, system components, and vital records.
3.
Identify recovery priorities for system resources. Based upon the results from the previous activities, system resources can more clearly be linked to critical mission/business processes. Priority levels can be established for sequencing recovery activities and resources.
This document is used to build the
{
system name}
Information System Contingency Plan (ISCP) and is included as a key component of the ISCP. It also may be used to support the development of other contingency plans associated with the system, including, but not limited to, the Disaster Recovery Plan (DRP) or Cyber Incident Response Plan.
2. System Description
Provide a general description of system architecture and functionality. Indicate the operating environment, physical location, general location of users, and partnerships with external organizations/systems. Include information regarding any other technical considerations that are important for recovery purposes, such as backup procedures. Provide a diagram of the architecture, including inputs and outputs and telecommunic.
Similar to IT Disaster Recovery Readiness (Maturity Assessement) (20)
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2. Maturity Model Purpose
The purpose of this model is to help the reader in evaluating the current
status of his/her Disaster Recovery program.
Beside that, below sample use-cases for this maturity model:
Evaluate the current Risk level on business continuity in event of disaster.
Anticipate a road-map or desire state for IT Disaster Recovery planning.
business case input for Disaster Recovery initiative.
Driver for Integration plan for multiple enterprise wide capabilities into
Disaster recovery planning.
Use as scale to evaluate multiple capabilities or line of businesses against
each other in term of disaster recovery readiness.
3. Maturity levels Definition
Level Definition Description
1 Initial or Ad hoc minimal or ineffective recovery capabilities in-place.
2 Established or
Reactive
disaster recovery strategy in-place but lack proper capabilities
and handled on best-efforts bases.
3 Prepared or business
enabled
disaster recovery strategy in-place and align with business
demands.
4 Managed or
Proactive
disaster recovery managed as program where dedicated team
manage/maintain/validate various components of disaster
recovery program.
5 Optimized or
resilient
disaster recovery program complement & seamlessly
integrate with various enterprise wide practices (IT/none-IT)
and address growth requirement.
This Model has five levels of readiness or maturity for Disaster Recovery “DR” capabilities,
where level 0 “Non-existent” removed due to easiness of determining the same “lack of
recovery strategy or capabilities”.
4. Maturity Model Structure
I have structured this model into three (3) main ITDR components (21 ITDR
capabilities), each of them measure different aspects of DR capabilities:
ITDR Strategy (measure stakeholder engagement “reflected as Interest & Power”
in ITDR)
ITDR Implementation (measure IT alignment with business demands)
ITDR Exercise & Maintenance (measure the effectiveness “reflected on Success
rate & Credibility/Confidence level” of ITDR program)
The outcome of overall review of these three ITDR components, will be
Maturity/Readiness level for Enterprise’s recovery capabilities in term of:
Recovery likelihood
Risk to business
5. Measuring Capabilities
For each ITDR component, set of measuring capabilities identified to help
differentiating different maturity level:
ITDR Strategy ITDR Implementation ITDR Exercise &
Maintenance
ITDR Plan Recovery site setup & connectivity Support/SLA for ITDR infrastructure
ITDR Processes & Procedures
(BIA/RA)
Data Backup/Restore & Replication Backup/Restore testing & validation
ITDR Team , Roles, & Responsibilities Configuration synchronization Infrastructure Monitoring
Backup/Recovery practice DR Facility & User connectivity ITDR Training
ITDR Budget & fund ITDR Run-book or Play-book ITDR Infrastructure/Application/OS
Patching Practice
ITDR integration with Enterprise wide
practices
ITDR Infrastructure ITDR testing exercise
ITDR Road-map ITDR Failover/Failback
Implementation
ITDR Audit , Report & document
review.
7. Level to capability Mapping
ITDRStrategy Level1 (Unaware) Level 2 (Neutral) Level 3 (Sponsor) Level 4 (Involved) Level 5 (Empower)
Basic Backup/Recovery
Procedure documented.
Lack of ITDR plan, processes
or procedures documented.
Lack of BIA/RA Performed to
identify IT Critical services &
its RTO/RPO demands .
Lack of ITDR Team structure
(best-efforts bases).
Lack of dedicated Budget.
Basic definition of critical
services documented (IT
point of view).
Backup/Recovery Procedure
documented.
One General Definition for
recovery strategy for all IT
services.
High-level or Basic ITDR Plan
documented (usually as part
of IT procedures).
Budget funded from other IT
initiatives.
Partial recovery team
structure, but roles
responsibilities not clearly
defined (lack of ownership).
Chaotic DR communication ,
declaration & escalation
structure ( lack of
governance structure)
Business RTO/RPO defined
(through Business Impact
Analysis “BIA”).
Backup/Recovery Procedure
documented & align with
defined RTO/RPO.
ITDR Plan documented but
not reviewed or it is
reviewed but on best efforts
bases.
ITDR BIA/RA processes &
procedures documented.
Criticality-based recovery
strategy (ex. Replication for
critical services and restore
from backup for others).
ITDR recovery strategy cover
both Failover/Failback.
Lack of dedicated ITDR lead
identified but the “acting-
as” defined.
Recovery team member
identified.
ITDR communication,
declaration & escalation
structure documented.
Level 3 (in addition to the
following).
ITDR Plan Reviewed in
Frequent bases.
KPI Defined for various IT DR
Plan components.
ITDR Road-Map defined.
ITDR Budget allocated.
Recovery Strategy Defined
Per-service.
ITDR Roles and
Responsibilities Defined.
ITDR process automation
(BIA/RA) in-place.
ITDR Plan cover full, partial
(multiple-services), &
service-level
Failover/Failback.
ITDR planned as part of IT
budget & infrastructure
capacity planning.
Level 4 (in addition to the
following).
ITDR integrated with change
management process.
ITDR Road-map integrated
with business plan/IT
strategy.
ITDR Processes and
procedures integrated in
enterprise architect as well
ITDR requirements collected
as part of business
requirements gathering for
any new IT initiative.
ITDR Integrated with both
business continuity plan
(BCP) and Crisis
Management Plan (CMP) for
the enterprise.
IT DR Roles &
Responsibilities integrated
as part of job description.
(in case of insurance) IT DR
integrated with Enterprise
insurance plan.
ITDR communication plan
align with enterprise
communication guidelines.
Indicator
Low (Power , Interest)
Stakeholder Engagement
High (Power, Interest )
9. Level to capability Mapping
ITDRImplementation
Level1 (Siloed) Level 2 (best-
efforts)
Level 3 Level 4 (Improve) Level 5 (Value
Creator)
Basic backup/restore
capability.
Cold recovery site
capabilities.
Lack of resiliency for DR site
connectivity.
Shared and/or Low
Bandwidth DR link.
Legacy or limited DR
infrastructure components
implement.
Lack of user’s connectivity
planned.
Advanced backup/restore
capability (restoration
testing capability in-place).
Basic data replication
capability in-place.
Warm recovery site
capabilities.
Active/standby connectivity
for DR site.
DR infrastructure
configuration is not up-to-
date (Manual Configuration
required in case of Disaster).
Recovery procedure
documented at high-level
(lack of run-book concept).
Most of user’s access
planned –in event of
disaster- based on remote
access (no dedicated DR
facility).
Both Replication and
Backup/restore capabilities
in-place.
Warm or hot recovery site
capabilities with highly
available connectivity.
Most of DR infrastructure
configuration up-to-date.
Per-service Disaster recovery
run-book in-place.
Both remote access and
onsite access planned (DR
Facility secured).
Technology support
recovery strategy in-place.
Technology implementation
cover both failover/failback
demands.
Both Main & Remote site
connectivity toward the
recovery site planned/
secured.
Level 3 (in addition to the
following).
Run-book maintained &
updated by owners.
DNS load-balancing
techniques (Global service
Load Balancing)
implemented for seamless
DR Failover.
Automated DR
Failover/Failback capability
in-place (software or
network based).
DR Implementation support
full, partial (multiple-
services), & service-level
Failover/Failback.
Level 4 (in addition to the
following).
Technology/capability to
align/sync configuration
from Main site to recovery
site in-place and support
real-time synchronization.
DR recovery site can expand
to permanent.
DR Run-book automated for
both failover/failback
capability to provide real-
time (RTO/RPO) calculation
for IT services.
capability to integrate/feed
company’s BCP/CM platform
(in case of any).
Users Recovery facility used
for day to day operation by
set of actual users.
Tap backup/restore
capability implemented as
last restoration option.
Advanced user connectivity
techniques planned in case
of disaster (ex. VDI).
Indicator
Low (Alignment , Added Value)
IT alignment with business
High (Alignment , Added Value)
10. ITDR Exercise & Maintenance Maturity
LEVEL TO CAPABILITY MAPPING
11. Level to capability Mapping
ITDRExercise&Maintenance
Level1(Ineffective) Level 2 (Reactive) Level 3 (Effective) Level 4 (Proactive) Level 5 (Reliable)
Basic restoration testing
conducted (usually done by
IT and application owner not
in the picture).
Random testing cycle taken
place and cover only backup
restoration for critical
services.
Lack of monitoring for
backup jobs/disaster
recovery link/infrastructure.
Some DR infrastructure
components end-of-life/end-
of-support.
Backup Restoration
conducted for critical
services and application
owner engaged.
Support & maintenance
secured for DR
infrastructure.
Backup job monitoring in-
place, but lack DR
infrastructure monitoring.
Limited or Partial DR testing
exercise (usually due to
limitation DR infrastructure
capabilities or lack of
management approval).
DR testing taken place out of
working hours.
DR Application/OS patching
performed on best-efforts
bases.
Backup restoration testing
conducted in frequent bases.
Both Main & Recovery site
has same level of
monitoring.
Both Main & Recovery site
has same level of
Application/OS Patching.
DR testing include user-level
testing from DR facility.
DR testing perfumed in form
of partial testing (cover
business critical
applications) and cover both
failover/failback.
ITDR training program in-
place and individual aware
of their Roles &
Responsibilities.
Test results and lessons
learned captured within post
exercise report.
Conduct ITDR Training in
frequent bases.
Level 3 (in addition to the
following).
DR testing include run some
actual transactions from
recovery site.
Test results and lessons
learned used to update the
ITDR Plan as well as services
RTO/RPO values.
ITDR Plan, Policies &
Procedures reviewed in
frequent bases.
Different ITDR testing
exercises performed (full,
Partial, table-top &
simulation).
ITDR testing performed
during working hours.
Level 4 (in addition to the
following).
Unannounced ITDR testing
may take place during
business hours.
ITDR testing/exercise has a
defined KPI.
ITDR training is part of IT
employee induction
program.
Established Capability to
communicate DR individuals
Roles & Responsibility in
event of disaster
declaration.
Multiple DR communication
media capabilities.
ITDR focal participate
effectively in overall
enterprise BCP and CMP
exercise.
Regular audit performed for
ITDR program as well as
ITDR budget spending.
Indicator
Low (Success, Credible)
Program Effectiveness
High (Success, Credible)
15. Maturity level Calculation
To Provide Quantitative spin for the ITDR maturity readiness, ITDR measuring capabilities (refer
to slide 5) can be utilized for the same, where a weight assigned for each individual measuring
capability.
these weights used to calculate individual ITDR component’s scoring, which in turn used to
calculate ITDR overall maturity scoring (as illustrated in next two slides).
Note: The assigned weight may differ depend on user point-of-view, however the overall weight distribution need to follow same logic (sum per ITDR component =100)
16. Maturity level Calculation (Cont.)
To add more granularity to the Maturity level calculation, another multiplier “completeness" drafted wherein
each ITDR capability evaluated/scored against the same Maturity levels used earlier (as shown below), then both
weight and completeness are used to calculate ITDR capability Score: Capability(n) Score = ((Capability(n)
Weight) X Completeness (%))
Then ITDR component scoring (ITDR Component Maturity) will be:
ITDR Component Score = Sum (Capability 1 score + Capability 2 score + … + Capability 7 score)
17. Maturity level Calculation (Cont.)
Once individual ITDR component scored, ITDR overall Maturing scoring will be:
ITDR Maturity = (Sum of “ITDR Strategy Capabilities Scoring” + Sum of “ITDR Implementation
capabilities Scoring” + Sum of “ITDR Exercise & Maintenance Capabilities Scoring” )/3
Finally, we can map the maturity scoring to our 5 Risk levels as shown below:
19. ITDR Executive Presentation
There are a lot of methods to present the output(s) of any maturity model
depend on demands and audience, in coming slides I have added three models
for maturity profile representation:
Milestone or state-based Model (can be used for Road-Map presentation).
Maturity Dashboard (can be used to represent current state ITDR maturity).
Per-component Model (can be used to provide a quick visual gab analysis per ITDR
component as well as areas of improvement).
Other presentation method can be used as well to factor the risk level and
recovery likelihood, however In this presentation I am covering the previous
three only.
20. Milestone or state-based Model
2017
2018
2019
Green: available
Umber: Partially available
Red: Not available
23. “
”
Finally I would highlight that this effort is a human product,
and like any other human products, it is a reflection of
his/her creator experience & knowledge, and will not reach
perfection. So if you find it useful feel free to use it,
otherwise send me your inputs (my contact below).
Bashar Al-Khatib
Bashar_khatis83@yahoo.com
https://www.linkedin.com/in/bashar-alkhatib-59861518/
