The document summarizes the history of IT in KRCL from the initial implementation of an ERP system in the 1990s to the current state. It describes some of the early challenges of implementing the first ERP using 4GL with different vendors and staff from varied backgrounds. It then outlines updates over the years to move to a GUI-based system developed with J2EE, upgrade the database, build web-based applications, and establish a DR site. The document stresses the importance of regularly updating systems, processes, technology, and staff skills to manage business operations smoothly over time. It concludes by noting two prestigious awards received by the IT department for innovative solutions and excellence in IT.