aide à l'utilisation de la boite à outil pour la mis en place de ISO EC pour vérifier la conformité en utilisant les technique d'audit

1. ISO/IEC Toolbox for
Conformity Assessment
Mr. Adrian O’Connell
ISO representative
General Manager, Operations
Standards Australia
Regional ITU Consultation on Conformance Assessment
and Interoperability for the Asia-Pacific Region
Sydney (Australia), 16-17 September 2010

2. 9 September 2010 2
Agenda
1
3
What is the ISO/IEC Toolbox for Conformity Assessment?
4
5
The ISO contribution to conformity assessment
6
ISO/CASCO
Specific standards and guides
Conclusion
2 Where does conformity assessment fit in?
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

3. 9 September 2010 3
What is the
ISO/IEC Toolbox
for Conformity
Assessment?
 A suite of International Standards and Guides that set out
general requirements for conformity assessment activities,
such as:
– Product testing
– Inspection
– Self-declaration of conformity
– Product certification
– Management system auditing and certification
– Accreditation and peer assessment
– Mutual recognition of test and inspection results
 Produced by ISO’s policy committee on conformity
assessment (ISO/CASCO)
 Recognised as the accepted international standards for
conformity assessment by the WTO Technical Barriers to
Trade (TBT) Committee
 Adopted in most countries and used widely in many sectors,
including telecommunications
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

4. 9 September 2010 4
Where does
conformity
assessment fit
in?
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT
THE TECHNICAL
INFRASTRUCTURE
Claims of conformity
Measurement
Conformity assessment
• After standards publication
• Various determination methods
– Calibrate
– Test
– Inspect
– Audit
– Examine
– Evaluate
• Determination of whether a
product conforms
• Can result in conformity marking
of the product
• ISO/IEC Standards and Guides
written by ISO
2nd party
Purchaser
audits the
supplier
3rd party
Independent
certification
1st party
Supplier’s
declaration of
conformity
Policy
Documentary standards
Accreditation and peer
assessment

5. 9 September 2010 5
Policy and regulation
Measurement
Documentary standards
Conformity assessment bodies
Accreditation bodies
Australia’s
Technical
Infrastructure
Bodies
Various government owned and
private testing, inspection and
certification facilities

6. 9 September 2010 6
The ISO
contribution to
conformity
assessment
 World Standards Cooperation (WSC) - leading international
standards bodies
 Collaborate to meet the challenges of converging technologies
 Use of common conformity assessment standards
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT
 Multi-discipline and cross-sector,
including conformity assessment
 For electrotechnology
 For telecommunications

7. 9 September 2010 7
ISO’s structure
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT
Notes
 Members from 163
countries, covering
98% of world GNI
and 97% of world
population
 Over 18,000
international
standards based on
consensus
 195 active technical
committees with
3,238 technical
groups, 50,000
experts
 Central Secretariat
in Geneva with 153
FTE staff

8. 9 September 2010 8
ISO/CASCO
Notes
 111 ISO members are
represented in
CASCO
 18 international
organizations are
liaison members,
including ITU and
IEC
 Undertake policy and
technical work, and
internal and external
engagement and
promotion
 Structured as a
continual
improvement cycle
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

9. 9 September 2010 9
ISO/CASCO
Standards and
Guides
 Fundamentals of global conformity assessment
− Vocabulary and general principles (ISO/IEC 17000)
− Functional approach to conformity assessment
• Selection
• Determination
• Review and decision
• Attestation
• Surveillance
− Common elements to ensure consistent approaches
(Impartiality, Confidentiality, Complaints and appeals,
Disclosure of information; and Management systems –
ISO/PAS 17001-5)
− Code of good practice for conformity assessment
(ISO/IEC Guide 60)
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

10. 9 September 2010 10
ISO/CASCO
Standards and
Guides
 Conformity assessment determination methods
− Testing and calibration (ISO/IEC 17025)
− Inspection (ISO/IEC 17020)
− Other methods including in standards below
 Claims of conformity
− Self or suppliers declaration (ISO/IEC 17050)
− Product, process and service certification (ISO/IEC
Guides 28, 53, 65 and 67)
− Management systems audit and certification (ISO/IEC
17021)
− Personnel examination and certification (ISO/IEC
17024)
− Marks of conformity (ISO/IEC 17030)
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

11. 9 September 2010 11
ISO/CASCO
Standards and
Guides
 Assurance of claims of conformity
− Accreditation (ISO/IEC 17011)
− Peer assessment (ISO/IEC 17040)
− Proficiency testing (ISO/IEC 17043)
 Mutual recognition of conformity assessment results and
other guidance
− Mutual recognition of conformity assessment results
(ISO/IEC Guide 62)
− How to write technical regulations and standards for use
in conformity assessment (ISO/IEC 17007)
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

12. 9 September 2010 12
 Advice and input into the development of sector
applications of conformity assessment standards by ISO
and IEC Technical Committees through the CASCO
Technical Interface Group (TIG)
 Outreach to industry and regulatory groups (e.g.
automotive, aerospace, railways) through their participation
in CASCO Strategic Alliance and Regulatory Group (STAR)
 Electronic newsletter
(www.iso.org/sites/eNewsletters/CASCO/archive.html)
 Annual survey of management system certificates
(currently in excess of 1 million certificates world wide)
 Annual workshops – 2010 will be on conformity
assessment and risk management
 Development of information on market surveillance
 Training and capability building in developing countries
Other ISO/CASCO
activities
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT

13. 9 September 2010 13
 ISO/CASCO standards and guides on conformity
assessment are the accepted basis for testing, inspection
and claims of conformity around the world
 Adoption and use of these standards and guides will
− Enable compliance with WTO obligations and show a
commitment to good conformity assessment practice
− Provide a common basis on which to compare products
and make investment decisions
− Provide a traceable path for testing and inspection
results and claims of conformity, whether those claims
be 1st party (suppliers declarations of conformity), 2nd
party, or 3rd party (product certifications)
− Increase consumer and regulator confidence and
acceptance of products
− Be a mechanism to facilitate development and trade
Conclusion
Copyright © 2010 Standards Australia Limited – CAPABILITY DOCUMENT