Auditorias de la IATA

1. Tony Houston
Assistant Director, Safety & Flight Operations
IATA – Asia Pacific
Inaugural International Aviation Safety Management InfoShare
Singapore, 29 August 2013
IATA Operational Safety Audit (IOSA) -
SMS Strategy

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IATA – SMS Activities
IOSA – SMS Principles
IOSA – Moving Forward
AGENDA

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IATA SMS Activities

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IATA Supports SMS Implementation
 Cooperative SMS efforts between industry, ICAO and regulators –
• ICAO SAFETY MANAGEMENT PANEL
- ANNEX 19 on Safety Management
- Future Work on SSP / SMS provision amendments / ERP /
Protection of Safety data and information
 Safety Data & Analysis Services – FDA / FDX / STEADES*
 Direct implementation assistance to airlines and others in industry
 IOSA Standards & Recommended Practices
* Flight Data Analysis – FDA / Flight Data Exchange – FDX /
Safety Trend Evaluation, Analysis and Data Exchange System –
STEADES

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IOSA SMS Principles

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IOSA Programme
 Global programme, built on ICAO standards and industry
best practices;
 Internationally recognized and accepted evaluation
system implemented consistently
Goals
 Improve Safety worldwide
 Reduce Number of audits

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Where does IOSA fit?
ICAO FAA Regulatory
oversight
 Fully complementary to
USOAP
Recognized for safety benefits
at ICAO 35th Assembly and
ICAO Safety conference
 MoC on data sharing
between IOSA and USOAP
 Accepted by FAA under
DOT/FAA Code-share
Safety Guidelines
 Not intended to replace
Regulatory Oversight
 Can most definitely
complement it
Some states are mandating
IOSA
-Turkey, Chile, Madagascar,
Mexico, Brazil, Costa Rica,
Panama
-Other States considering

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Audit Scope
ORG – Organization & Management System
FLT – Flight Operations
DSP – Flight Dispatch
MNT – A/C Engineering & Maintenance
CAB – Cabin Operations
GRH – Ground Handling
CGO – Cargo Operations
SEC – Operational Security
IOSA
Bottom line: A registered IOSA operator will
have ICAO core SMS elements in place

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 Fundamental safety management concepts incorporated in the
first edition of the IOSA Standards Manual (ISM) published 2002
 Identified as “requirements” in ORG Section
 e.g. Accountability, management review, policy, planning,
communication, resources, quality management and processes
and emergency response
Safety Management System
Implementation and Integration

10.  IATA integrated all elements of ICAO
SMS framework into IOSA (Oct. 2010)
 62 SMS Provisions total (29 new)
 IOSA helps to manage the transition to
SMS
The “SMS” IOSA

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IOSA SMS Audit Results
 SMS designated SARPs introduced in 2010
 Over 330 audits since
 Significant implementation to date ~ much yet to be done

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IOSA SMS Results ~ ASPAC
 Results from Q4 2010 to Q3 2012
 Blue lines indicate non-conformance with IOSA SMS provisions
IOSA SMS Standards ~ Findings Rate ASPAC vs. World

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IOSA SMS Results ~ ASPAC
 Results from Q4 2010 to Q3 2012
 Blue lines indicate non-conformance with IOSA SMS provisions
IOSA SMS Recommended Practices ~ Observations Rate ASPAC vs. World

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IOSA Moving Forward

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Enhanced IOSA – The Next Level
Four Pillars
Continuity
•Requires ongoing
conformity with
IOSA standards
through self
auditing
Implementation
•Renewal audit
focused on
implementation of
IOSA Standards
and
Recommended
Practices
Reliability
•Demands robust
quality assurance
system
Standardization
•Continual
improvement of
IOSA audit
methodology

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September 2015
Implementation
Enhanced IOSA – The Next Level
Benefits
Increased effectiveness of evaluation of operational practices
Supports airlines embedding ISARPs in daily operations
Improves regulatory interface through confidence in airline’s
management system
Conduct
10 Enhanced
IOSA Audits
2014
2013

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IOSA – Next Steps
 IOSA SMS Strategy
• Strategy upgrades all SMS
provisions by 2016
• Will reflect ICAO SMP work
• Supporting workshops to be
conducted in all Regions
 SMS Implementation Guide
• Practical guidance on
implementing SMS elements
• Scheduled to be released
concurrently with ICAO SMM Ed3

18. IATA’s Safety Goal
To lead the global airline commitment for
continuous improvement in safety

19. OPC/27
Agenda item x.y
18 April 2013, Vienna
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PROCESO DE INICIO
 obtener la certificación IATA
• Crear un perfil de cliente de IATA en línea
• Descarga un paquete de solicitud.
• Completar esa solicitud inicial
• Proporciona pruebas de las operaciones
comerciales ordinarias
• Documenta las aptitudes del personal
• Proporciona estados financieros y bancarios del
año pasado
• Se asigna un equipo evaluador , para una
primera visita

20. OPC/27
Agenda item x.y
18 April 2013, Vienna
20
PROCESO DE INICIO

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PROCESO DE INICIO

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PROCESO DE INICIO

23. OPC/27
Agenda item x.y
18 April 2013, Vienna
23
PROCESO DE INICIO

24. OPC/27
Agenda item x.y
18 April 2013, Vienna
24
PROCESO DE INICIO

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PROCESO DE INICIO

26. Thank you