This document contains summaries of weekly assignments for an operations management course. It addresses topics like supply chain integration, demand and supply integration processes, integrating purchasing and logistics, managing returns processes, supply chain disruptions, overcoming integration barriers, and using Porter's Five Forces to develop a supply chain strategy. The assignments generally involve analyzing case studies, identifying challenges, and recommending solutions to improve integration, coordination, and risk management within supply chains.

1. ISCOM 476 Week 1 Supply Chain Integration
Alignment
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ISCOM 476 Week 1 Supply Chain Integration Alignment
Today’s supply chains need to be integrated into the overall business
plan to ensure it meets the needs of the company and contributes to
the strategy set forth by the company.
Prepare a 10- to 15-slide visual presentation with speaker notes that
addresses the following:
• Describe how supply chain integration can be achieved
• Explain integration and supply chain management
• Show cross-functional aspects of integration
• Explain the difficulty in integrating and general methods for
overcoming conflict within integration
• Identify the demand and supply integration journey stages of
maturity
• Show managerial implications – Integrated Knowledge Sharing,
Strategic Resource Allocation, Capacity and Demand Balance and
Performance Outcomes
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ISCOM 476 Week 2 The Demand and Supply
Integration Process
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ISCOM 476 Week 2 The Demand and Supply Integration Process
You’re a shoe manufacturer and it seems the manufacturing plants are
always over capacity. However, based on the demand, the capacity
should be sufficient to meet customer demands. Management suspects
that there is a disconnect between the demand signals being fed to the
manufacturing facilities and actual orders. This is causing capacity
issues leading to customer upsets.
Write a 1,050- to 1,400-word paper that describes how the demand
and supply integration (DSI) process can improve the demand signals.
Include the following:
• The Ideal picture of demand and supply integration
• DSI core principles
• Critical components of DSI
• Characteristics of successful DSI implementations
• DSI recommendations to solve shoe manufacturer’s issues
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ISCOM 476 Week 3 Purchasing and Logistics
Alignment Challenge
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ISCOM 476 Week 3 Purchasing and Logistics Alignment Challenge
Resource: Achieving Supply Chain Integration, Ch. 5
You’re a group of purchasing agents who have been contracted by
Small Molecule, a pharmaceutical distribution reseller. Small

3. Molecule has identified a gap between purchasing and logistics. They
want to compete in an emerging market but because of that gap
between purchasing and logistics, they are at a significant
disadvantage in the market. The gap is concerning because there may
not be enough focus to align purchasing and logistics to execute the
launch of a new product that is outsourced.
Apply the “Seven Actions a Supply Chain Leader Can Take Today”
as outlined in Ch. 5 (page 119) to better align purchasing and logistics
as a strategic advantage.
Explain each step and how they will make a difference in closing the
gap between purchasing and logistics.
Write a 1,050- to 1,400-word paper that depicts each actionable item
resulting from going through all seven steps.
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ISCOM 476 Week 3 Signature Assignment
Purchasing and Logistics Integration (PLi)
Benchmark
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ISCOM 476 Week 3 Signature Assignment Purchasing and Logistics
Integration (PLi) Benchmark
About Your Signature Assignment
This signature assignment is designed to align with specific program
student learning outcomes in your program. Program Student
Learning Outcomes are broad statements that describe what students
should know and be able to do upon completion of their degree. The
signature assignments may be graded with an automated rubric that

4. allows the University to collect data that can be aggregated across a
location or college/school and used for program improvements.
Resource: “The Research: Linking Purchasing and Logistics
Integration (PLi) to Improved Functional and Financial Performance”,
located in Achieving Supply Chain Integration, Ch. 5 (page 99).
Review the research tables and best practices.
Apply the four best practices to your industry, or one of your choice.
Write a 750- to 1,050-word summary suggesting improvements in
financial and functional performance based on the four best practices.
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ISCOM 476 Week 4 Managing the Returns
Process
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ISCOM 476 Week 4 Managing the Returns Process
Supply Chain Managers are inundated with challenges and how we
manage those changes can contribute to either effective or ineffective
results for the company. Returns must be managed with careful
consideration.
You opened a successful ecommerce business that grosses $1 million
in sales, but you now realize that your returns are larger than you
anticipated. These include warranty returns, product dissatisfaction
returns, customer dissatisfaction returns, etc. The amount of returns is
costing you 20% ($200,000) instead of the 5% projected ($50,000).
Prepare an 8- to 12-slide visual presentation with speaker notes (or
produce a video, or narrate your speaker’s notes instead) in order to
solve this challenge and to be able to control returns to meet the
company’s goals.

5. Address the following:
• Return management process
• Integrated forward and reverse flows
• The challenge of managing returns
Confirm how these processes will enable you to meet the 5% returns
goal.
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ISCOM 476 Week 4 Supply Chain Disruption
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ISCOM 476 Week 4 Supply Chain Disruption
After aligning purchasing and logistics, Small Molecule realized that
one of its primary suppliers is located in Antarctica. The company has
realized there is risk. In the event that you are asked to manage the
identified risks that come from being located in Antarctica, it is
imperative to understand the network of risk. Even if a supply chain is
fully integrated there are certainly some risks that may cause supply
interruptions.
Prepare an 8- to 12-slide visual presentation with speaker notes that
addresses the how to manage supply network risks.
Create a list of all the possible risks Small Molecule might encounter
to be disruptive to the supply from the location in Antarctica.
Select one or two risks to focus on to enable supply continuity.
Recommend how to find a solution by including the following:
• Detection
• Mitigation
• Recovery
Conclude your presentation with the value of a network approach to
manage disruption.

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ISCOM 476 Week 5 Enterprise Resource
Planning Effectiveness
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ISCOM 476 Week 5 Enterprise Resource Planning Effectiveness
Companies encounter several types of barriers they may inhibit the
firm to achieve supply and demand integration.
If your industry, or an industry of your choice, was expanding a
business by augmenting the product offerings and expanding into
other areas, explain how the company would approach minimizing or
eliminating barriers.
Write a 1,050- to 1,400-word paper that defines and explains the types
of barriers.
Include the following:
• Information Barriers
• Process Barriers
• Relational Barriers
• Overcoming the Barriers
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ISCOM 476 Week 5 Executive Presentation
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7. ISCOM 476 Week 5 Executive Presentation
Since the team has aligned purchasing and logistics, and stabilized
disruptions in the supply chain for Small Molecule, the executive
leaders are now interested in capitalizing upon those improvements.
Small Molecule’s new products will be launched in South America.
The executives have asked the team to come in to explain the
processes already taken. They want help creating a solid supply chain
strategy for their South America launch considering how to leverage
Porter’s Five Forces.
Prepare a 10- to 15-slide visual presentation for the executives with
speaker notes that explains how Porter’s “Five Forces” are used to
develop the supply chain strategy.
Determine how these Five Forces work together to evaluate growth
potential and develop the overall strategy.
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