ISCAR Cutting Tools implemented the Safe-T Secure Managed File Transfer Solution to streamline their large file transfers. Their previous in-house system was complex and time-consuming to use. With Safe-T, file transfers between ISCAR's global locations and partners became faster, more reliable and efficient. Employees could easily send unlimited size files, freeing up IT resources and improving productivity.

1. ISCAR Cutting Tools Streamlines Large
File Transfer and Improves Productivity
manufacturing, marketing, sales,
development, and more) and the company’s
At a Glance various international locations occur on a
Industry: Manufacturing daily basis. At the same time, ISCAR’s team
No. of Employees: 6,000 also works closely with a worldwide network
Safe-T Modules: Outlook plug-in, Web of external partners, suppliers, and
customers to address operational issues,
interface, SafeReply, file automation.
troubleshoot problems, and provide service
. and support.
For large file transfers, ISCAR employees
Introduction were using a custom file transfer system. The
ISCAR Cutting Tools, a Birkshire Hathaway in-house system was had a number of
company, is the world's largest manufacturer shortcomings, including its complexity and
of cutting tools for metalworking, including cumbersome nature, a finite or maximum file
turning, grooving, milling, hole-making, size and inadequate audit-trail and reporting
boring, and threading. Since its establishment capabilities. ISCAR employees frequently
in a wooden garage in 1952, ISCAR has found themselves struggling with the system.
expanded to a multinational company with Precious time and resources were being
representation in more than 52 countries poured into transferring files using the in-
throughout America, Europe, and Asia. house file transfer system. Due to the range
of difficulties, employees were forced to
ISCAR’s success and growth continue as a transfer files using alternate methods such as
result of innovation and a desire to provide FTP or even creating media CDs and sending
customers with the very latest, most efficient them using costly courier services.
metal cutting technology in the world. They
maintain manufacturing facilities for special
tools and inserts in the Americas, Central and Safe-T Solution
Eastern Europe, Asia, Turkey and Israel and ISCAR representatives began seeking out a
have computerized warehouses in North more secure, efficient approach to large file
America, Europe and Asia. transfer. After meeting with eTouchware’s
team of Safe-T Solution implementation
Challenge experts, ISCAR decided to purchase the
Safe-T Secure Managed File Transfer
The company’s thousands of employees work Solution.
together to ensure that ISCAR's customers With the Safe-T Solution’s zero-disruption
can continue to enjoy the highest-quality implementation plan, the system was up and
cutting tools. Collaborative efforts between
different departments (such as
With the Safe-T Secure Managed File Transfer Solution, internal users can
send thousands of email attachments without overloading the mail server.
Success Story

2. running within hours, ensuring that ISCAR’s The average number of requests for technical
complex workflows were able to continue assistance in the file transfer process
unimpeded. The system’s unparalleled ease plummeted after the Safe-T Solution was
of use enabled ISCAR employees to transfer implemented, freeing up IT personnel to
files with the Safe-T Solution after only a brief concentrate on other issues.
training session.
About eTouchware
Results eTouchware is the premier provider of secure
By implementing the Safe-T Secure Managed Managed File Transfer (MFT) solutions. The
File Transfer Solution, ISCAR was able to company’s Safe-T Solution substantially
significantly improve the speed, reliability, increases the security of sensitive data
and efficiency of transferring large files transfers and helps medium- to large-sized
between recipients both inside and outside businesses comply with government and
the enterprise network. ISCAR employees industry regulations. For security-conscious
were impressed with the convenience of file IT departments, the Safe-T Solution offers
transfer using either the intuitive Outlook powerful and flexible management
plug-in or the user-friendly Web-based capabilities, including automatic file transfer,
interface. user permissions, reporting, and audit-trails.
Enterprise users can send files of unlimited
Non-technical team members also reported size using an Outlook plug-in or through a
spending less time on figuring out how to web interface. Partners, suppliers, and
manage the file transfer process, giving them customers can securely return files without
more time to focus on their jobs and base. installing software or setting up an account.
The time needed to deliver large files to
delivering ISCAR’s excellent customer
service and innovative solutions to their client Take the Next Step
overseas significantly, as the system For more information about the Safe-T
automatically uploads files to the server in Solution, visit www.safe-t.com.
closest geographical proximity to the
recipient, thereby optimizing transfer speed.
After the Safe-T system was deployed,
ISCAR’s IT team reported that they were able
to make better use of their bandwidth and
data storage resources with the help of the
system’s advanced management capabilities.
Employees can securely send files or directories of any Users monitor the progress of large file transfers from
size directly from Microsoft Outlook Outlook.
Success Story