1. JEAN C. JACQUES
30 COLUMBO DRIVE. DEER PARK, NY 11729
Cell (631) 408-1599 JJACQUES4149@GMAIL.COM
iSERIES ADMINISTRATOR/SECURITY OFFICER/OPERATOR
PROFILE
Accomplished iSeries, AS400 and i5 Administrator with a strong background in operating
system security and system administration. Expertise includes troubleshooting systems,
conducting security audits, disaster recovery, analyzing system and security problems.
Excellent analytical and problem solving skills. Exceptional communication skills.
TECHNICAL EXPERTISE & SOFTWARE Enforcive (BSAFE) security software for
Iseries, Dbu, Infinium, Turnover, Ndm, Spoolomatic, Taatool, ClearQuest,Os400 , I5/V4, Assist
automator, Sequel, Pagerlink, Detect-it, BRMS, iSeries Operations Navigator, WebSphere,
LDAP and ALDON. Familiarity with HMC, ROBOT, MIMIX, IMS21, MIDAS. Courses in LINUX
and UNIX.
RECENT COURSES
Expanded Security Workshop for system i(As400,Iseries)
System Administration and Control Workshop for Iseries
Hardware Management Console (HMC) for power systems
BRMS (backup and recovery media services) for IBM i
PROFESSIONAL EXPERIENCE
MINDSHIFT TECHNOLOCIES a Ricoh company - PRESENT (Temporaryconsultant)
Associated iSeries engineer
• Hosting of 89 iSeries LPARs. responsible for the monitoring and trouble-
shooting of clients iSeries systems to determine problems. Using tracking
software to report on problems to managers and escalating when necessary.
Resolve issues with the iSeries system when they occur. Monitor and run Daily,
Weekly and Monthly Backup(brms). Assist with System and PTF upgrades.
Responsible for documentation and turnover to next shift.
VICON, HAUPPAUGE , NY 3/2016 TO 5/15/2016
• Responsible for using computer software Vision IQ to upgrade firmware on security cameras
Residential and commercial use.
Bayern LB, New York, NY 3/2007 to 5/2015
iSeries Administrator/Security Officer/Opoerator
• Responsible for the security and administration and operation on 3 I-Series systems
Responsibilites included: prevent unauthorized access to Production, Test and Ha system
Security Officer

2. • Responsible for Security on the Iseries using Enforcive(BSAFE) data security software,
.license programs, software upgrades and maintenance
File Level Security- ODBC, Database
▪ System level Security- (QSECURITY, QAUDCTL, QRMT)
▪ User Level Security- (USER PROFILES)
 Resource Level Security- (OBJECT AUTHORITY, DATA AUTHORITY,FIELD LEVEL
AUTHORITY)
▪ Network Security - (FTP, TELNET,ODBC, IFS, RMT CMD
Administrator
Supported 100+ users in the New York, Europe and Asia on the Midas, IMS21 and MIMIX
environment
 iseries administration of 9406 570 3 LPAR environment. One Production, Backup, HA and
Test system
 User profile management, PTF administration, Printers management, system Upgrades,
third party software maintenance and upgrades . Disaster recovery coordinator. Used client
access and Operation Navigator. System maintenance and administration including
message handling, subsystems, command line utilities, work management, job and print
control, device management, system configuration, security setups, CL commands.
.
Operator
• Responsible for Bank night processing as an Operator running EOD(End of Day) processing
on AS/400,Iseries,Windows,etc. job scheduling, system monitoring, Production support, job
submission, submission and monitoring of batch jobs, daily, weekly and monthly backups
,Monitor Printer queues, recovery and restores, run DR procedures, Trouble shoot system
issues and documentation to managers for escalations and daily reports. Keep Data Center
secure Great trouble shooting skills, monitor subsystem
• Provided Data Center/production support, analyzes application related incidents with
programs and report back to responsible individuals, manage and planned for upgrades of
third party softwares. .
• Manage Data center rack mounted iseries systems,
Pharmerica, Tampa, FL 2006 to 2007
Consultant
Provided general system support, help desk support and performed change management
functions using ALDON on multi iSeries (20) LPAR’s environment. Systems include multiple
model (i5) 570 and 520’s, iSeries Models 820 and 830’s
Bsafe Information Systems Inc. 2006

3. • Presales System Engineer. Responsible for performing Webinars via internet on BSAFE
security and compliance product on the Iseries (as400), i5.
• Explaining the security features of BSAFE product versus the Iseries (as400) security.
• Perform security assessment on clients’ iSeries (as400), i5 machines and detailing the
vulnerability of iSeries security.
• Get company SOX and HIPPA compliant for auditing.
IBM, Durham, NC
Consultant
2006
System Verification Team
• Testing WEBSPHERE PORTAL Server (6.0) and WAS 5.1
• Installed and configured Portal.
• Configured Web Content Management and Security (Global, DB2 iSeries, SSO, SSL, LDAP)
• Clustering WebSPhere ND
• Ran and tested test cases with security for accuracy of product on Series 520 and 825 boxes.
• Wrote defect against test cases and reported in (Clearquest, CMVC, TTT).
Jean C. Jacques, Page 2
Depository Trust & Clearing Corporation (DTCC), New York, NY 1983 - 2004
AS400, iSeries, i5 Administrator
As team leader of the I-Series (as400) Administrators group with 15 years’ experience,
managed 4 administrators in a production environment. Oversaw administration of 3 I-Series
820 systems located in 2 states and 3 different sites.
Most Notable Accomplishment: Created, design and implemented Disaster Recovery
procedures, configuring all three I-Series to link up. Successfully completed CISC to RISC
conversion.
• Wrote, developed and tested plans for Disaster Recovery
• Addressed the impact of the Iseries configurations and its peripherals
• Designed test plan for different site scenarios; Reported failure and plans to management
• Coordinated and planned DR test
• Trained other administrators
• Document DR critical applications
Other activities included:
• Created and deleted user profiles, set up new users via operations navigator (client
access); user authorization list; and group profile
• Oversaw Printer management, configured devices and supported local/remote printing
• Configured TCP/IP, SNA, linking to other iSeries and Network connection, managed DNS
tables
• Conducted Journaling and Auditing for audit trail
• Monitored daily system operation for performance using IBM performance tools
• Performed system hardware and software upgrades; PTF and CUM updates. Performed all
mandatory system upgrades.
• Configured, maintained, supported and upgraded third-party software
• Changed control management, system documentation with weekly reports to senior
management
• Ensured PC connectivity to the AS400
• Maintained Intranet site on the iSeries using Apache HTTP server
• Provided system and support for developers

4. • Used Change Management Turnover software for test to production migration
• Supervised Quality Assurance activities
I-Series, I5 Security Officer
Set up firewalls on 3 I-Series systems to prevent unauthorized access.
▪ File Level Security- ODBC, Database
▪ System Level Security- (QSECURITY, QAUDCTL, QRMT)
▪ User Level Security- (USER PROFILES)
 Resource Level Security- (OBJECT AUTHORITY, DATA AUTHORITY,FIELD LEVEL
AUTHORITY)
▪ Network Security - (FTP, TELNET,ODBC, IFS, RMT CMD )
iSeries, i5,AS400 OPERATOR
Oversaw job submission, batch jobs, scheduling, backup, recovery, restores, PTF and CUM
updates.
UNIX Admin
Responsible for 300+ users and 100 servers in a multi-system environment. Created user
profiles, performed file maintenance, system backup, software upgrades.
EDUCATION New York University, New York, NY 1/1993
Diploma, Computer Technology