The document discusses the services that a quality management company should provide for a self-storage property. It outlines five key areas: 1) manager support and training, 2) curb appeal and unit/site maintenance, 3) marketing and presenting the property, 4) conducting site visits and audits, and 5) financial management including budgets, bookkeeping, and revenue/expense management. The document emphasizes that management companies need to deliver timely reports, utilize current technology, provide owner involvement, and ultimately improve the property's bottom line.