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Creating a Front Desk Professional Action Plan by Irena Mena

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TheMillenniumExperience2015
TheMillenniumExperience2015

Calling all Front Desk Professionals! Share what you have learned with colleagues at the Experience during this interactive roundtable discussion, and take back all key items by creating an Action Plan!

Education
1 of 21
speaktme.com
speaktme.com Creating a Front Desk Professional with Irena Mena
speaktme.com Irena Mena Senior Education Specialist Millennium Systems International YOUR PRESENTER
speaktme.com
speaktme.com
speaktme.com EACH ROUND TABLE HAS 5 TOPICS
speaktme.com 6 MINUTES MAX ARE TO BE SPENT ON EACH TOPIC
speaktme.com EACH TABLE WILL ELECT A “SCRIBE” TO WRITE ALL IDEAS, AND A “SPOKESPERSON” TO CONVEY THEM INFRONT OF THE CLASS
speaktme.com EACH GROUP’S SPOKESPERSON WILL SUMMARIZE THEIR KEY POINTS FROM EACH TOPIC IN 5 MINUTES
speaktme.com FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT: Slideshare.net/TheMillenniumExperience2015
speaktme.com LET’S GET STARTED: OPEN YOUR ENVELOPES
speaktme.com FRONT DESK PROFESSIONALS AND GROWTH Topic One
speaktme.com FRONT DESK PROFESSIONALS AND CUSTOMER SERVICE Topic Two
speaktme.com FRONT DESK PROFESSIONALS AND THE APPOINTMENT BOOK Topic Three
speaktme.com FRONT DESK PROFESSIONALS AND REPORTING Topic Four
speaktme.com FRONT DESK PROFESSIONALS AND MARKETING Topic Five
speaktme.com SPOKESPEOPLE – PLEASE SHARE YOUR GROUP’S KNOWLEDGE
speaktme.com FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT: Slideshare.net/TheMillenniumExperience2015
speaktme.com What Does It Mean to Be a Front Desk Employee? Understand the Importance of the Growth Indicators Maximizing the Appointment Book Sharpening your Customer Service Skills Reporting from the Front Desk Marketing From the Front Desk Tips and Tricks Action 1 Action 2 Action 3
speaktme.com
speaktme.com

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