2. 2
Office/Home
Helpdesks Meeting Rooms
Security
Private Space for Secured
Interactions
Vantage-3 Collaboration Device
Space for Secured Interactions
Public Space
for Customer Support
CU360 / XT
up to 500-party Video Meeting
Avaya Spaces
Experience
A Productive Meeting
App with
MultiExperience; but
Single Interface…
PBX + Meetings
Web-based All-In-One Interface
3. 3
IPO Spaces Calling…
Simply & Unify User Experience
Available Now!!
Open Dialer
▪ Current features (August 2021)
▪ Single-Sign-On with Spaces
▪ Profile settings from Spaces, setting change notification
▪ Make an audio call to Spaces contact phone number or use Dialpad
▪ Mute, send DTMF, hold, handle two calls, device selection. Call
transfer, merge calls
▪ Incoming call notification, alert settings
▪ Call history sync, missed call notification, voicemail notification, click-
to-call voicemail
▪ Click-to-call from any websites
▪ Extension dialing, dial rules, log download
▪ Auto failover to the backup servers
▪ Roadmaps:
▪ Visual voicemail, DND on/off, Call forwarding
5. 5
Avaya Spaces Calling Pre-requisites
▪ Minimum IP Office version R11.0
▪ Recommend R11.1 FP1 SP1 or above (for Spaces SSO feature)
▪ Preferred Edition, Server Edition, IP Office Select
▪ Office Worker or Power Users
▪ Subscription Mode
▪ UC Users
▪ Single or redundant one-X portal and webRTC gateway
▪ Support Native remote worker or SBC remote worker
▪ For R11.1 FP1 SP1, the min SBC version is 8.1.1.
6. 6
Step 1: Login to IPO WebManager
Administrator
<Password>
Login to your IP Office system with Administrator
credential
https://<ip_address:7070/WebManagement/WebMana
gement.html
Spaces Calling can be configured with
IPO running in
• Subscription Mode
• Preferred Edition (Need App Server)
• Server Edition
• Select Edition
7. 7
Step 2: IPO User Profile to be enabled
Go to Call Management ➔ Users ➔ Select User
Set User Profile – Unified Communication user, Power user or Office worker
Set Unique identity as same email id used in Avaya Spaces activation
Email ID
Set as UC profile
Only IP Office users with a Unique Identity are shown in Avaya Spaces and callable from the
Chrome extension directory. Therefore, it is recommended to configure a Unique Identity for all
users. This gives all users a free basic account unless specifically licensed for other features.
8. 8
Step 3: Configure One-X Portal of IP Office
Go to https://<ip_address>:9443/onexportal-admin.html
Navigate to Configuration and select IM/Presence
Configure the IPO Onex Portal XMPP Domain name and it should be under same
domain name itself and Click Save
Example : avayatoday.com is the domain here
Administrator
<Password>
Save the changes
& no need to
restart service
9. 9
Step 4: Configure host name in Onex Portal
Navigate to Configuration and select “Host Domain name”
Set both Host Domain Name and Web Collab domain name same as XMPP
domain name
Click Yes to Save changes and now restart the services
10. 10
Step 5: Verify the Onex Portal Services Status
Go to Health ➔ Dashboard
Verify XMPP Services shows green status
11. 11
Step 6: Configure Security Settings URL
Navigate to Security and select ESNA Authentication
12. 12
Step 7: Retrieve API Key and Secret from Spaces
Go to https://accounts.avayacloud.com/#/companies Spaces Admin Portal
Login with Spaces Admin account
Navigate to Manage Companies ➔ Select Company
Select Edit & Copy API Key &
Secret Value
13. 13
Step 8: Enable Apps in Spaces Domain
Go to https://accounts.avayacloud.com/#/companies Spaces Admin Portal
Navigate to Manage Companies ➔ Select Company
Select Apps and Enable Workplace, Avaya Spaces Calling Extension ..
14. 14
Step 9: Add API Key for IPO Authentication
Login to IPO WebManager https://ip_address:7070/WebManager
Go to Security ➔ Security Settings
Go to System and Enter Zang API Key and Zang Key Secret
Click Save and Update
Go To System
Select Edit
15. 15
Step 10: Configure Avaya Cloud Services in IPO
Login to IPO WebManager https://ip_address:7070/WebManager
Go to System Settings ➔ System
Select Avaya Cloud Services
Enter Company domain same as spaces domain
Click Save and Update
16. 16
Step 11: Avaya SBCE – Application Relay Config
Goto SBCE Login Page and login with ucsec user
Go to DMZ Services ➔ Application Relay
Configure port 9443 for Onex portal access from public network.
17. 17
Step 12: Avaya SBCE – TURN/STUN Config
Create a TURN STUN Profile
Configure the TURN/STUN Profile as per the below to match the IPO WebRTC
TURN/STUN Profile.
18. 18
Step 13: WebRTC Config for IP Office
Login to IPO WebManager https://ip_address:7070/WebManager
Go to Applications ➔ WebRTC Configuration
Click Save and Update
19. 19
Step 14: WebRTC Config for IP Office
Go to Applications ➔ WebRTC Configuration
Select Media Gateway Settings
STUN Server Address as SBCE B1 Interface Public IP Address, not B1 Private IP Address
STUN Server port as 3478
TURN Server Address as SBCE A1 IP Address
TURN Server Port as 3478
TURN Username & Password should match with the SBCE TURN/STUN Profile Username &
Password.
Click Save and Update
20. 20
Additional resources for Spaces Calling
▪ Spaces Calling extension configuration guide – Please refer the step-by-step document Link
▪ Spaces Calling Demo Video – Link
▪ Feature Details and Technical Presentation - Link
▪ Video Guide of Spaces Calling Setup - Link
For more information, review the following resources:
• Resource Guide
• Customer Presentation
• Avaya Spaces Calling Video
• Technical Knowledge Transfer Presentation
• Avaya Spaces Calling for IP Office Technical Knowledge Transfer Webinar
21. 21
Avaya IPO Subscription Important Resources…
Spaces on Avaya Website
Subscription on Partner Sales Portal
Fact-Sheet / Brochure
Subscription Offer Definition
Subscription Offer FAQs
IPO Offer Definition
Channel Market Place
(Quote to Order)
Quoting Process via A1S
Quoting IPO Sub via CMP Video
Update Subscription ID
Latest Software Download
Installation Video
VM Resources Calculator
Support Documents
PRODUCT SUPPORT
Partner Presentation
Customer Presentation
Customer Email Template
Customer Journey Video
IPO Subscription Video
IPO Introduction Video
WinKit
Promotions
MARKETING
22. 22
Avaya Spaces Important Resources…
Spaces on Avaya Website
Spaces on Partner Sales Portal
Fact-Sheet / Brochure
Offer Definition
Release Notes
User Manual (Online)
Meetings Online to Spaces
Migration
Request for Spaces Free Trial
Quoting Process via A1S
Quoting & Ordering Process via
Channel Marketplace
Admin Feature Demo Videos
User Feature Demo Videos
How to Change Plan
Service Description
Troubleshooting Tips
Technical Support
Developer’s API Manual
PRODUCT SUPPORT
Customer Presentation
Customer Presentation Script
Customer Presentation Recording
Introduction Video
AI Powered Features Demo
Partner Demo Kit
WinKit
Promotions
MARKETING
