Hybrid apps provide the best of both worlds by combining aspects of native apps and mobile web apps. They allow developers to create an app-like experience for users while reusing web technologies and avoiding platform-specific SDKs. However, hybrid apps also have drawbacks like less seamless interactions between web and native aspects, as well as lacking certain native features and capabilities. The recommendation is to first consider a mobile web app using web technologies, and only create a hybrid or native app if specific professional features are needed that cannot be delivered through the mobile web.