The document discusses standards for social business and their role in enabling business agility. It provides examples of several key social business standards including OpenSocial, Activity Streams, OAuth, HTML5, and discusses IBM's involvement in developing and implementing these standards. The document also summarizes a W3C social business jam where participants discussed areas of social business like mobile, big data, security and developing a social business community. It emphasizes how social business standards ensure interoperability and faster development by simplifying app development, leveraging existing skills and providing consistent deployment models.
Lean Digital Enterprise Evolution in a Hyper Connected World VSR *
In the digital era, every enterprise is Digital Enterprise and every digital enterprise must be Lean. Lean digital enterprises are future proof & future ready. This white paper highlights about the nature of software applications and paradigm shift required in Global Delivery Model to support Lean Digital Enterprises....
Lean Digital Enterprise Evolution in a Hyper Connected World VSR *
In the digital era, every enterprise is Digital Enterprise and every digital enterprise must be Lean. Lean digital enterprises are future proof & future ready. This white paper highlights about the nature of software applications and paradigm shift required in Global Delivery Model to support Lean Digital Enterprises....
A connected enterprise transformation through mobility and social networksIJMIT JOURNAL
Due to rapid changes in business dynamics, there is a growing demand to encourage social
conversations/exchanges and the ability to connect and communicate with peers, partners, customers and
other stakeholders anytime, anywhere which drives the need of mobile-enable, the existing enterprise
applications.
The Future of Enterprise Mobility: Predictions for 2014Enterprise Mobile
From wearable devices to the growth of managed mobility services (MMS), 2014 will bring many changes for enterprise mobility. By knowing what to expect, your organization will be able to take advantage of the productivity gains and competitive differentiation that mobile technology offers. We’ll discuss:
- Wearable devices
- Security challenges
- Competition in the MDM market
- The importance of managed mobility services (MMS)
- Operating system features
- Cloud adoption
- Brand loyalty
Realising Digital’s Full Potential in the Value ChainCognizant
When we spoke with executives across Europe who lead digitising efforts, they described a diverse range of deployments, but digital can, and must, deliver far more than it has so far. In this ebook, we explore how businesses can explore digital's full potential across their value chain.
The Business Case For Corporate Social Networks For O2David Terrar
Revised version of The Business Case for Corporate Social Netwoks - enterprise 2.0, social media for business, internally & externally, case studies - delivered to the O2 Corporate Advisory Council 24th and 26th November 2009
The era of the Mobile Enterprise is here to stay. Mobile penetration is unprecedented: subscribers are growing four times faster than the world’s population. To remain successful, CIOs must continuously investigate, prioritize, fund, adopt, and integrate multiple new technologies to support vital organizational objectives.
Accelerating enterprise innovation and transformation with 5G and Wi-Fi 6aakash malhotra
We are living in a hyper-connected era where the count of network devices has reached 29.3, three times more than the actual population. The next generation 5G and WiFi 6 are no longer long-lost dreams but are the reality that will transform the ways networks connect machines and people, offering better speed, higher data capacity, and location sensing. Be the part of the change and learn how 5G and WiFi 6 can accelerate enterprise innovation with the following PDF.
The Expanding Role of Chatbots in Enterprise CollaborationCognizant
Smart virtual personal assistants are set to change the dynamics of enterprise collaboration. The ongoing integration of chatbots into a popular collaboration platform provides a look at what the future may hold.
Industry 4.0 is the name of the next industrial revolution which is fueled by the advancement of digital technologies. It
is dramatically changing how companies engage in business activities. As a result, the disruptive nature of Industry 4.0
demands a reassessment of the requirements for IT. On the one hand, there is the possibility that the responsibilities of Chief Information Officers (CIOs) could be taken over by other executives such as the Chief Digital Officer (CDO) or the Chief Technology Officer (CTO). On the other hand, this
recent development creates entirely new perspectives for positioning themselves and their IT departments
within the business.
The impact of digital technologies is reaching a magnitude at which IT is considered a substantial
business driver, potentially placing CIOs in the driver’s seat.
Read Navigating the Flood of BYOD to find out what challenges to secure your network architecture. When Total Application and Network Visibility is implemented, BYOD helps employees to stay in touch with their personal lives while keeping their business lives separate, preserving the confidentiality and integrity of each—all on the same device. This adds up to productivity, security and morale.
Act Like a Startup, Deliver at Enterprise ScaleAngel Diaz
Digital transformation is the name of the game: smart, quick and iterative. It is the key to delivering outstanding business outcomes, for your business and your clients. Become the next disrupter in your industry by learning how to foster the type of focused innovation wielded by the hottest new challengers in the marketplace. But how do you act like a start-up — energetic, nimble and creative — when you’re not? We’re driving this transformation across IBM by fusing hybrid cloud and design thinking with the best characteristics of agile, lean and DevOps practices, continuous delivery methods and an open tool chain, to deliver valuable innovation to our clients. We’re sharing the years of expertise gained from our own radical transformation and from client engagements through our global network of IBM Bluemix Garages — designed to help clients speed from idea, to in-field experiments, to desired business outcomes. Join us to learn how you can use code, community and culture to ignite a start-up evolution in your enterprise that will allow you to deliver continuous, disruptive innovation to the market.
http://devopsenterprise.io/sessions/act-like-a-start-up-scale-for-the-enterprise/
A connected enterprise transformation through mobility and social networksIJMIT JOURNAL
Due to rapid changes in business dynamics, there is a growing demand to encourage social
conversations/exchanges and the ability to connect and communicate with peers, partners, customers and
other stakeholders anytime, anywhere which drives the need of mobile-enable, the existing enterprise
applications.
The Future of Enterprise Mobility: Predictions for 2014Enterprise Mobile
From wearable devices to the growth of managed mobility services (MMS), 2014 will bring many changes for enterprise mobility. By knowing what to expect, your organization will be able to take advantage of the productivity gains and competitive differentiation that mobile technology offers. We’ll discuss:
- Wearable devices
- Security challenges
- Competition in the MDM market
- The importance of managed mobility services (MMS)
- Operating system features
- Cloud adoption
- Brand loyalty
Realising Digital’s Full Potential in the Value ChainCognizant
When we spoke with executives across Europe who lead digitising efforts, they described a diverse range of deployments, but digital can, and must, deliver far more than it has so far. In this ebook, we explore how businesses can explore digital's full potential across their value chain.
The Business Case For Corporate Social Networks For O2David Terrar
Revised version of The Business Case for Corporate Social Netwoks - enterprise 2.0, social media for business, internally & externally, case studies - delivered to the O2 Corporate Advisory Council 24th and 26th November 2009
The era of the Mobile Enterprise is here to stay. Mobile penetration is unprecedented: subscribers are growing four times faster than the world’s population. To remain successful, CIOs must continuously investigate, prioritize, fund, adopt, and integrate multiple new technologies to support vital organizational objectives.
Accelerating enterprise innovation and transformation with 5G and Wi-Fi 6aakash malhotra
We are living in a hyper-connected era where the count of network devices has reached 29.3, three times more than the actual population. The next generation 5G and WiFi 6 are no longer long-lost dreams but are the reality that will transform the ways networks connect machines and people, offering better speed, higher data capacity, and location sensing. Be the part of the change and learn how 5G and WiFi 6 can accelerate enterprise innovation with the following PDF.
The Expanding Role of Chatbots in Enterprise CollaborationCognizant
Smart virtual personal assistants are set to change the dynamics of enterprise collaboration. The ongoing integration of chatbots into a popular collaboration platform provides a look at what the future may hold.
Industry 4.0 is the name of the next industrial revolution which is fueled by the advancement of digital technologies. It
is dramatically changing how companies engage in business activities. As a result, the disruptive nature of Industry 4.0
demands a reassessment of the requirements for IT. On the one hand, there is the possibility that the responsibilities of Chief Information Officers (CIOs) could be taken over by other executives such as the Chief Digital Officer (CDO) or the Chief Technology Officer (CTO). On the other hand, this
recent development creates entirely new perspectives for positioning themselves and their IT departments
within the business.
The impact of digital technologies is reaching a magnitude at which IT is considered a substantial
business driver, potentially placing CIOs in the driver’s seat.
Read Navigating the Flood of BYOD to find out what challenges to secure your network architecture. When Total Application and Network Visibility is implemented, BYOD helps employees to stay in touch with their personal lives while keeping their business lives separate, preserving the confidentiality and integrity of each—all on the same device. This adds up to productivity, security and morale.
Act Like a Startup, Deliver at Enterprise ScaleAngel Diaz
Digital transformation is the name of the game: smart, quick and iterative. It is the key to delivering outstanding business outcomes, for your business and your clients. Become the next disrupter in your industry by learning how to foster the type of focused innovation wielded by the hottest new challengers in the marketplace. But how do you act like a start-up — energetic, nimble and creative — when you’re not? We’re driving this transformation across IBM by fusing hybrid cloud and design thinking with the best characteristics of agile, lean and DevOps practices, continuous delivery methods and an open tool chain, to deliver valuable innovation to our clients. We’re sharing the years of expertise gained from our own radical transformation and from client engagements through our global network of IBM Bluemix Garages — designed to help clients speed from idea, to in-field experiments, to desired business outcomes. Join us to learn how you can use code, community and culture to ignite a start-up evolution in your enterprise that will allow you to deliver continuous, disruptive innovation to the market.
http://devopsenterprise.io/sessions/act-like-a-start-up-scale-for-the-enterprise/
Left Brain Meets Right Brain – The Power of Code, Community and CultureAngel Diaz
Cloud Foundry Summit 2015 - Left Brain Meets Right Brain – The Power of Code, Community and Culture
http://cfsummit2015.sched.org/speaker/dr.angelluisdiaz?iframe=no&w=i:0;&sidebar=no&bg=no#.VVEEVVhFAeE
Hybrid is the Road to a Fast & Furious OpenStack Public Cloud FutureAngel Diaz
OpenStack. Public Cloud. Momentum. It's time to deliver on one of the key promises of OpenStack: bringing choice and enterprise-readiness to public cloud worldwide, taking real competition to the behemoth players. OpenStack is worldwide and so is IBM Cloud, ready to take OpenStack delivery to the next level with hybrid as the key. IBM VP of Cloud Architecture & Technology Angel Diaz and Blue Box CTO Jesse Proudman talk about the fast and furious approach IBM is taking to hybrid: bringing private and public together, with hyperscale efficiency and performance to a worldwide client base, all driven by OpenStack. Angel and Jesse bring it home with proof that OpenStack is THE fast & furious future of Cloud.
https://openstacksummitoctober2015tokyo.sched.org/event/291f9f2c754d69f1ef329055541cc091#.VkSUFHarT3g
apidays LIVE Australia 2021 - Overcoming the 3 Largest Obstacles to Digital T...apidays
apidays LIVE Australia 2021 - Accelerating Digital
September 15 & 16, 2021
Overcoming the 3 Largest Obstacles to Digital Transformation
Alan Glickenhouse, Digital Transformation Business Strategist at IBM
AIIM Info 2011 Increasing mobile worker productivityZia Consulting
This session describes how education, healthcare and government organizations can implement a collaborative mobile ECM and Project management strategy for their workforce. Attend as we cover the benefits of using CMIS, mobile applications and devices, and best practices for a mobile ECM delivery strategy.
• The value of writing content rich mobile CMIS applications that work against multiple ECM repositories.
• How to build a strategy to enable increased mobile worker productivity by created task-oriented ECM and project management related activities delivered on mobile devices.
• Mobile ECM best practices that utilize a variety of free and widely available software packages on the iPhone and iPad.
• Examples of mobile content delivery and how it has saved local governments time and money.
This panel will examine the impact of the growth of the service economy on organizations and information systems from four perspectives: (1) internal changes in organizations, both service providers and service clients, in terms of their structures, processes, and competencies; (2) redefinition of inter-organizational relationships and re-drawing of organizational boundaries and identities; (3) the role of IS in enabling these new collaborative relationships; and (4) the possibility of designing better applications to enhance organizations’ capacity to engage in service exchanges.
Virtual Collaboration Insights From Ibm March24Jeanne Murray
Virtual teaming is the “new normal” in global workplaces. The business imperatives for this go beyond merely a need to tap into global labor – the imperatives are in the need for businesses to build, sell, and succeed in the global economy. This presentation relates the business imperatives to the actions teams are taking to work successfully in virtual teams, and was developed as a guest lecture for an audience of MBA students.
Best of Tech is an innovative market intelligence initiative undertaken by Coeus Age. The key objective of the initiative is to help technology decision makers in IT provider and user companies to get grounded insights on enterprises’ plans for IT and Digital.
Digital Engineering: Top 5 Imperatives for Communications, Media and Technolo...Cognizant
Many communications, media and technology companies share similar digital objectives. Here are our recommendations for realizing five common digital goals, and a look at a few companies that have succeeded with meeting them.
The power of Cloud - Driving business model innovationIBM Software India
Although businesses today are leveraging the power of Cloud to transform the way they function, they are yet to realize its potential when it comes to driving innovation in the organisation. When utilised effectively, Cloud capabilities offer numerous advantages to drive business innovation. Read through or download the study to find out more.
Collaboration Excellence: Strategies for Enabling a Social BusinessPerficient, Inc.
What goes in to creating exceptional work and web experiences in a social business?
It goes far beyond a simple “build it and they will come” mentality.
Through the use of collaboration tools, enterprises can engage workers, drive innovation, find efficiencies, mobilize workforces, empower leaders and much more.
Similar to Inv310 agility-through-standards-socialbiz -2012016a (20)
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
1. INV310 Lessons Learned: Business agility through standards & social business Dr. Angel Luis Diaz | Vice President of Software Standards & Cloud | IBM Software Group
2. React with agility to competitive landscape Execute with reduced risk & cost Achieve desired business outcomes * Source: IBM CEO Study 80% Manage business transformation 64% 54% Businesses globally are facing an unparalleled rate of change of CEOs anticipate turbulent change & bold moves React to rapid market shifts Proactively address changing regulatory mandates of CIOs are expected to work with business executives to drive innovation & manage change IT budgets were spent on ongoing operations and maintenance costs, limiting investments in innovation Differentiate their products and services Enable business flexibility
3. Social business is changing the economics of IT & speeding the delivery of innovative solutions BizTrinity Deliver IT without boundaries Improve the speed, agility and dexterity of business Develop new business value in real time Extend meaningful interaction to a wider range of stakeholders . Standardization, normalization, and reduction of unnecessary complexity
4. SBbenes * Source: IDC, "The State of Social Software in 2010: End User Adoption and Market Opportunity," Doc.# 225666, Nov 2010. 82% 70% 69% Socially engaged orgs seek to improve their connection with customers, employees & partners Benefits Sought from Social Business * Source: IBM CEO Study of CEOs think clients want organizations to better understand their needs of CEOs anticipate clients are looking for new or different services of CEOs predict that clients expect increased collaboration & info sharing
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7. Why open social business? Standards allow enterprises to manage change across market evolution cycles Social business builds on and leverages the standards which preceded this market cycle http://t0.gstatic.com/images?q=tbn:ANd9GcTEDndh5SvGv_OiRhsbC8b-2mAx6_RxrunAb6-SyBNjs3dkwkRo arrowBuild_03 HTTP, HTML, WSFL, XLANG, REST… SOA Governance Framework, SOA Reference Architecture, … Java, Java EE, XML, XML Schema, SOAP, WSDL, UML, Web2.0, ... Web Services, SCA, BPEL, SAML, XACML … BPMN, SBVR, RIF, … Open Virtualization Format, Cloud Management, Cloud Audit, Reference Architecture, Cloud Standards Customer Council… Open Social, HTML 5, CMIS, OpenAjax, OAuth, … arrowBuild_01 soa thing.png soa thing.png Disk_AI_Overlay_Graphic Disk_CI_Hole ColorFinals_02 Disk_BS_hole Disk_SOA_Topper BusinessOutcomesWhite Dawn of Worldwide Web Rise of the Application Server Business Agility Advent of Cloud Service Orientation SOA Architecture Social Business MCj04325910000[1] MCj04325910000[1]
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9. OR OR OR Open standards: Invention? or Reinvention? Or is it somewhere in between…? IBM_OpEd_SocialBusiness_Icon_Final_Art_01262011-copy reinventing standards using existing standards vendor-driven standards customer-driven standards proprietary social business tech interoperable social business tech
10. A smarter approach to standards development Innovative Open standards for social business: Invention/Reinvention? Social business changes the economics of IT & requires a rethinking of how we engage in standards development Practical Business success is not theoretical. Practical social business is grass roots, plain and simple. It involves leveraging real world implementations of standards & open source User-driven Members of the W3C Social Business Community are creating a cross-industry view for social business use cases & areas of social standards improvements Architectural Standards allow enterprises to manage change across market evolution cycles extending the value of customers’ services based architectures and investments IBM_OpEd_SocialBusiness_Icon_Final_Art_01262011-copy
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27. Keys to success Keys to Success Establish executive support Address organization change mgmt. Adopt open standards Develop Service Level Agreement Address federated governance Rationalize security and privacy Address legal & regulatory requirement Define metrics and process for measuring impact http://upload.wikimedia.org/wikipedia/commons/thumb/6/65/Crypto_key.svg/671px-Crypto_key.svg.png
28. The value of the social business is in what it can do for The University of London LOW HIGH Efficient Effective Replicate React Anticipate think Creatively Differentiate act Predictively Logistically Strategically LOW HIGH Incremental Change – evolution vs. revolution
31. IBM Social Business Platform IBM introduces the only secure, compliant, and scalable Social Business Platform, powered by analytics, that helps clients to rebuild processes IBM's first purpose-built application for social media analytics, leveraging IBM’s leading research and software-based assets and its rich Business Analytics user experience Cognos Customer Insight IBM enables companies to deliver exceptional web experiences to better engage and interact with their customers over the web. V.8 will include ortal 8, Connections 4, Enhanced SEO support, analytics overlays, Forms and Mobile Portal Accelerator modules IBM Customer Experience Suite Infinite scalability to social networking content with all of the compliance controls required. Connect people and expertise with content to drive business value. Manage social content by connecting it to the right people for significant business value. Successful organizations collaborate, deliver, manage and govern content in context. ECM for Social Business Social business in the cloud enables clients to pair business transformation with the economic benefits of cloud. The offering will include LotusLive capabilities and a platform for third-party apps. IBM SmartCloud for Social Business Key to this new release of Notes/Domino Social Edition, embedded experiences that are based on the Open Social 2.0 standard provide in-context active content. Notes/Domino Social Edition Social business platform with a rich set of integrated, secure, scalable collaboration & social software apps. This platform allows customers, partners & employees to discover expertise, share content & collaborate with communities & subject matter expert across a social business. Connections 4.0
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33. Domino blueArrows compassRose connections_logo IBM_OpEd_SocialBusiness_Icon_Final_Art_01262011-copy Notes lotuslive slumberland-logo asianpaints basf bloomberg brunswick chb Genworth hearst-corporation-logo2 Henkel kraft logo_tdbank logo-cemex-tagline logos1s main_logo_03 MEMC omron_logo pepsico prudential quicknav_logo redbull IBM Social Business is enabling customers globally slide 21
In Mobile - Application support was the number one concern, followed by security and network access for using mobile devices in the workplace. Tim Berners-Lee was concerned with connectivity to the person, as he posted "Maybe it isn't so much connectivity to the net, but to the person? You can build mobile apps which more or less can assume that the person is always there. So a mobile app can demand more of you -- response to incoming events. Being able to track a person's position (and things) is very different from having access to it just when they load a map." Perhaps it speaks to the point that the transition to mobile devices is still early from a business software point of view. Tim prodded the JAM on application a little further with "What is is that as a users we feel we should be getting from our portable devices and we are not? Sometimes an app takes us by surprise, like with real-time bus data, or turning on the camera light as a flashlight, but sometimes we react, well, of course, it should have had that all along! What things should these gadgets be doing to make our lives -- especially our collaborative business lives -- better? " Metrics was a lively topic. With many interesting threads that pointed out the value of metrics and new ways to think about and apply them. Lee Aase from the Mayo Clinic joined in from Sydney where he was attending a social technologies conference and reminded the JAM that even old dogs are learning new tricks when it comes to Social Business. Lee posted, It's the stories that count - "With older employees particularly, but even as a general rule, we have seen that stories and practical examples of social tools producing concrete results are the key to building interest in engaging. In the health care field it all comes down to "What is the benefit for patients?" and as we share those examples we see "Eureka!" moments in many staff members." Seamless Integration of Social was a topic where Jammers explored the breadth of where Social technologies could go especially the marketplace. Doc Searls was our VIP guest who focused here and posted " My point: most of what we call "social" is corporate and paid for by advertising. Its marketplace is the one for data we shed. Meanwhile the real marketplace where we live and work and shop is largely ignored. We should be improving that one. (Something I've been working on for five years through ProjectVRM at Harvard's Berkman Center." Business Process meets Social got into the heart of that matter with various participants commenting on how the two areas had not come together. Dion Hinchcliffe from Dachis Group helped move the discussion along in this area and provide insights. He posted "I had a fascinating talk recently with one of my colleagues working on large-scale collab in financial services. He's finding that the mode of work and type of user makes a big difference. More senior people need to be able to do short social comments in e-mail while knowledge workers and line staff want to work inside a more capable, dedicated social tool. By connecting the two conversations and aggregating them in one place, he can satisfy quick collab via e-mail and sustained and better integrated social experiences for those that need them, all in one social activity stream. " and Nigel Fenwick from Forrester responded, "I often find the topic of integration to the workflow is one that becomes the foundation of discussions around developing Social Business Strategy. When implementing collaboration technologies, some people attempt to force a change in behavior by moving content away from email and onto a social intranet - while this approach has the advantage of encouraging engagement it also disenfranchises anyone not yet comfortable with the social technologies or who perceive them as taking too much time. I prefer a hybrid approach: one where existing communications channels become part of social interactions. Email is a social technology and we need to think about how to embed it and use it for what it does very well - asynchronous communications. By embedding email as a core part of social strategy we can rethink how to allow people to engage in conversations on social platforms via email. When we do this we open more people up to social conversations. For example, senior executives may find it much easier to respond to a question posted on a discussion thread using their mobile email platform - allowing this brings them into the discussion and makes the collaboration more worthwhile for all. For this reason I suggest every workplace social strategy must include a clear roadmap for allowing interaction across multiple platforms, both online and offline, and include the ability to engage via email. " Identity Management for Social touched on sharing, control and security in the Social environment. The hottest topic was started by the W3C's Harry Halpin when he asked about "interest in standards around identity!". Our JAM Host , Mike Donalson from Ping Identity offered this information about levels of security , " We are working with a number of businesses that are doing exactly this. Most are using social networking support to make it as easy as possible for users to access basic functionality on their site. However, once the user wants to do something where more security is desired/required, they ask the user to "step up" to a more secure account and/or authentication method." Information management looked at the problems around the flood of data that users now deal with. The term Information Management is a W3C term and somewhat equivalent to attention management. Ed Krebs from Ford was a host and active participant in this discussion along with our own Charlie Hill. Ed offered some thoughts around getting at information in an activity stream with, "Borrowing from the advances in Search, would we envision that the activity stream system provide an easy way to cluster similar topics? For example, in some search tools you'll see a link "more like this?". Perhaps you are suggesting that the system help us see messages together, at least as an option, based on a variety of blending algorithms. I like the idea that something like this gives us a business decision based approach."
University of London Our vision is of a world in which a life‐changing high quality university education is available to all who will benefit. Our mission is to provide worldwide access to the internationally‐renowned programmes and awards of the University of London and its Colleges. By 2012 we aim to ... Broaden access to our programmes ... Enhance the learning experience and achievement of our students ... Establish and reinforce strong collaborative relationships ... Proactively plan and manage our sustained growth. The challenge: Modernize the university’s outdated & inefficient IT systems to provide learning services & community resources for over 41,000 distance learning students, educators & administrators. The solution: Extend existing university systems & improve IT infrastructure to provide online learning environments, email, and administrative support to every student via a simple Web interface. Improvements will be based on SITS:Vision educational software & IBM Lotus software, unified through Websphere Portal, to provide: Identity & Access Management Business Integration & Personalisation Profile & Security Management Student Email Student Networking Web Content Management The benefits: Students will be able to access email, collaboration tools, educational resources & administrative materials instantly, anywhere in the world – facilitating distance learning & reducing paperwork. Additionally, the solution is expected to save £300,000 annually & improve IT management efficiency.
Advocates for the project included the university’s COO, directors for the university’s distance program & IT managers The university chose its project team carefully, selecting administrators & professors from each college; IT & support staff from the core organization & even student representatives Advised by an IBM Partner, the university established 5-phase plan that would roll out new services over several years The initial phase of the project extended existing systems with services like Single-Sign-On, identity & access management & basic social tools through a portal Subsequent phases would be used to transfer data & function to replacement systems, while further extending both core & social functionality CASE STUDY SLIDE IN BACKUP
Advocates for the project included the university’s COO, directors for the university’s distance program & IT managers The university chose its project team carefully, selecting administrators & professors from each college; IT & support staff from the core organization & even student representatives Advised by an IBM Partner, the university established 5-phase plan that would roll out new services over several years The initial phase of the project extended existing systems with services like Single-Sign-On, identity & access management & basic social tools through a portal Subsequent phases would be used to transfer data & function to replacement systems, while further extending both core & social functionality CASE STUDY SLIDE IN BACKUP
Advocates for the project included the university’s COO, directors for the university’s distance program & IT managers The university chose its project team carefully, selecting administrators & professors from each college; IT & support staff from the core organization & even student representatives Advised by an IBM Partner, the university established 5-phase plan that would roll out new services over several years The initial phase of the project extended existing systems with services like Single-Sign-On, identity & access management & basic social tools through a portal Subsequent phases would be used to transfer data & function to replacement systems, while further extending both core & social functionality CASE STUDY SLIDE IN BACKUP