For KM practitioners, Agile frameworks have long been important for optimizing stakeholder value and satisfaction in KM initiatives. Over 20 years ago, a group of software developers revolutionized their field by introducing the Agile Manifesto to guide their industry in adopting Agile values, frameworks, and practices. However, until now, KM practitioners have lacked a formal framework demonstrating how to apply Agility to KM. In short, it is time to codify these Agile principles in a manner suited for the KM profession. Leveraging the original Agile Manifesto for inspiration, Andrew Politi and Megan Salerno introduced “The Agile KM Manifesto” at KM World 2022. The presentation is designed to initiate a conversation amongst KM practitioners across the industry about this initial version of the Agile KM Manifesto (the 'AKM'), and solicit feedback on future iterations.
Next, the presenters walked through three EK case studies demonstrating how the application of its principles could have saved significant time in those initiatives.
First, we described how a global non-profit approached EK to address duplicate and outdated content, and the lack of content creation standards.
Applicable AKM principle: "Content should only be available to users if it is new, essential, reliable, dynamic, and reusable. If these criteria are not met, the content must be cleaned-up or archived accordingly.”"
Next was a discussion of how national nuclear research laboratory struggled to share and discover knowledge from retiring employees and compartmentalized silos.
Applicable AKM principle: “Tacit knowledge and expertise should be proactively and formally captured and stored in the same manner as explicit knowledge.”
Finally, the presenters described how one of the largest multinational athletic apparel companies struggled to help geographically separated teams collectively and collaboratively reuse knowledge and create content across the globe, even functionally similar focus roles.
Applicable AKM principle: “All KM efforts must leverage a common language. Develop, socialize, and employ a common KM language so stakeholders don't speak past each other and can maintain consensus throughout your KM effort.”
Ultimately, this presentation served to introduce The AKM to the broader community, demonstrate its value, and solicit input from across the industry.
Best practices, lessons learned, and examples for taxonomy governance and iteration. Developed by Enterprise Knowledge and originally presented for the Knowledge Management Institute.
In EK CEO Zach Wahl's presentation from KMWorld Connect 2020, he discusses the importance of putting KM in terms of business value and ROI. The presentation details EK's Proprietary KM Maturity Benchmark, a process to understand your organization's current, and target state, and specific metrics regarding KM ROI and Business Value.
The 3 components of Information Mapping: (1) Analysis, (2) Organization, (3) Presentation
Based on the research of Robert Horn andthe presentation by Information Mapping
Organizations across the world are grappling with how to maximize the knowledge that their employees have access to. They face similar core business challenges related to knowledge management (KM):
- Staff can’t easily find useful and relevant information, when they need it.
- There is a lack of trust that the information their staff come across is complete, up-to-date, and accurate.
- Collaboration is hindered by silos.
- Expertise, best practices, and lessons learned aren’t exchanged in a way that could drive innovation and creativity.
- Knowledge is “walking out the door” when people leave.
- Onboarding processes aren’t supporting new staff in getting acclimated effectively.
While many organizations face similar business challenges, how these challenges emerge and look within an organization vary based on its culture and operating environment. In this presentation, Mary Little, Practice Lead, and Kristin McNally, Senior Consultant, of Enterprise Knowledge, share methods and proven practices in assessing an organization’s KM maturity, surfacing their primary KM challenges, and defining a roadmap to their KM goals that is framed within the context of their business.
DAS Slides: Enterprise Architecture vs. Data ArchitectureDATAVERSITY
Enterprise Architecture (EA) provides a visual blueprint of the organization, and shows key inter-relationships between data, process, applications, and more. By abstracting these assets in a graphical view, it’s possible to see key interrelationships, particularly as they relate to data and its business impact across the organization. Join us for a discussion on how Data Architecture is a key component of an overall enterprise architecture for enhanced business value and success.
Data Architecture Strategies: Data Architecture for Digital TransformationDATAVERSITY
MDM, data quality, data architecture, and more. At the same time, combining these foundational data management approaches with other innovative techniques can help drive organizational change as well as technological transformation. This webinar will provide practical steps for creating a data foundation for effective digital transformation.
Organizing Knowledge: A Knowledge Manager’s Primer to Taxonomy DevelopmentArt Schlussel
Organizing Knowledge - A Knowledge Manager’s Primer to Taxonomy Development
Attribution: Thanks to Patrick Lambe, author, Organising Knowledge: Taxonomies,
Knowledge and Organizational Effectiveness, Chandos Publishing 2007 for much of the content in this presentation.
Best practices, lessons learned, and examples for taxonomy governance and iteration. Developed by Enterprise Knowledge and originally presented for the Knowledge Management Institute.
In EK CEO Zach Wahl's presentation from KMWorld Connect 2020, he discusses the importance of putting KM in terms of business value and ROI. The presentation details EK's Proprietary KM Maturity Benchmark, a process to understand your organization's current, and target state, and specific metrics regarding KM ROI and Business Value.
The 3 components of Information Mapping: (1) Analysis, (2) Organization, (3) Presentation
Based on the research of Robert Horn andthe presentation by Information Mapping
Organizations across the world are grappling with how to maximize the knowledge that their employees have access to. They face similar core business challenges related to knowledge management (KM):
- Staff can’t easily find useful and relevant information, when they need it.
- There is a lack of trust that the information their staff come across is complete, up-to-date, and accurate.
- Collaboration is hindered by silos.
- Expertise, best practices, and lessons learned aren’t exchanged in a way that could drive innovation and creativity.
- Knowledge is “walking out the door” when people leave.
- Onboarding processes aren’t supporting new staff in getting acclimated effectively.
While many organizations face similar business challenges, how these challenges emerge and look within an organization vary based on its culture and operating environment. In this presentation, Mary Little, Practice Lead, and Kristin McNally, Senior Consultant, of Enterprise Knowledge, share methods and proven practices in assessing an organization’s KM maturity, surfacing their primary KM challenges, and defining a roadmap to their KM goals that is framed within the context of their business.
DAS Slides: Enterprise Architecture vs. Data ArchitectureDATAVERSITY
Enterprise Architecture (EA) provides a visual blueprint of the organization, and shows key inter-relationships between data, process, applications, and more. By abstracting these assets in a graphical view, it’s possible to see key interrelationships, particularly as they relate to data and its business impact across the organization. Join us for a discussion on how Data Architecture is a key component of an overall enterprise architecture for enhanced business value and success.
Data Architecture Strategies: Data Architecture for Digital TransformationDATAVERSITY
MDM, data quality, data architecture, and more. At the same time, combining these foundational data management approaches with other innovative techniques can help drive organizational change as well as technological transformation. This webinar will provide practical steps for creating a data foundation for effective digital transformation.
Organizing Knowledge: A Knowledge Manager’s Primer to Taxonomy DevelopmentArt Schlussel
Organizing Knowledge - A Knowledge Manager’s Primer to Taxonomy Development
Attribution: Thanks to Patrick Lambe, author, Organising Knowledge: Taxonomies,
Knowledge and Organizational Effectiveness, Chandos Publishing 2007 for much of the content in this presentation.
This describes a conceptual model approach to designing an enterprise data fabric. This is the set of hardware and software infrastructure, tools and facilities to implement, administer, manage and operate data operations across the entire span of the data within the enterprise across all data activities including data acquisition, transformation, storage, distribution, integration, replication, availability, security, protection, disaster recovery, presentation, analytics, preservation, retention, backup, retrieval, archival, recall, deletion, monitoring, capacity planning across all data storage platforms enabling use by applications to meet the data needs of the enterprise.
The conceptual data fabric model represents a rich picture of the enterprise’s data context. It embodies an idealised and target data view.
Designing a data fabric enables the enterprise respond to and take advantage of key related data trends:
• Internal and External Digital Expectations
• Cloud Offerings and Services
• Data Regulations
• Analytics Capabilities
It enables the IT function demonstrate positive data leadership. It shows the IT function is able and willing to respond to business data needs. It allows the enterprise to meet data challenges
• More and more data of many different types
• Increasingly distributed platform landscape
• Compliance and regulation
• Newer data technologies
• Shadow IT where the IT function cannot deliver IT change and new data facilities quickly
It is concerned with the design an open and flexible data fabric that improves the responsiveness of the IT function and reduces shadow IT.
Building a Data Strategy – Practical Steps for Aligning with Business GoalsDATAVERSITY
Developing a Data Strategy for your organization can seem like a daunting task – but it’s worth the effort. Getting your Data Strategy right can provide significant value, as data drives many of the key initiatives in today’s marketplace – from digital transformation, to marketing, to customer centricity, to population health, and more. This webinar will help demystify Data Strategy and its relationship to Data Architecture and will provide concrete, practical ways to get started.
Business capability mapping and business architectureSatyaIluri
Business architecture and capabilities mapping captures and encapsulates the essence of a business. Using capabilities enterprises can model their current and desired business capabilities with rich semantics and leverage these as Lego blocks to compose products/ initiatives, overlay them with value streams and processes, and capture requirements to evolve capabilities. Business capability mapping helps companies establish a common language, fosters business/IT alignment, helps reduce redundancy and rework, and aligns execution with strategy.
Putting the Ops in DataOps: Orchestrate the Flow of Data Across Data PipelinesDATAVERSITY
With the aid of any number of data management and processing tools, data flows through multiple on-prem and cloud storage locations before it’s delivered to business users. As a result, IT teams — including IT Ops, DataOps, and DevOps — are often overwhelmed by the complexity of creating a reliable data pipeline that includes the automation and observability they require.
The answer to this widespread problem is a centralized data pipeline orchestration solution.
Join Stonebranch’s Scott Davis, Global Vice President and Ravi Murugesan, Sr. Solution Engineer to learn how DataOps teams orchestrate their end-to-end data pipelines with a platform approach to managing automation.
Key Learnings:
- Discover how to orchestrate data pipelines across a hybrid IT environment (on-prem and cloud)
- Find out how DataOps teams are empowered with event-based triggers for real-time data flow
- See examples of reports, dashboards, and proactive alerts designed to help you reliably keep data flowing through your business — with the observability you require
- Discover how to replace clunky legacy approaches to streaming data in a multi-cloud environment
- See what’s possible with the Stonebranch Universal Automation Center (UAC)
DMBOK 2.0 and other frameworks including TOGAF & COBIT - keynote from DAMA Au...Christopher Bradley
DAMA DMBoK 2.0 keynote presentation at DAMA Australia November 2013.
Overview of DMBOK, what's different in 2.0, and how the DMBOK co-exists and successfully interoperates with other frameworks such as TOGAF and COBIT
Updated with revised DMBoK 2 release date
chris.bradley@dmadvisors.co.uk
Data Architecture, Solution Architecture, Platform Architecture — What’s the ...DATAVERSITY
A solid data architecture is critical to the success of any data initiative. But what is meant by “data architecture”? Throughout the industry, there are many different “flavors” of data architecture, each with its own unique value and use cases for describing key aspects of the data landscape. Join this webinar to demystify the various architecture styles and understand how they can add value to your organization.
Making KM Clickable: The Rapidly Changing State of Knowledge ManagementEnterprise Knowledge
Initially delivered for the Bangalore K-Community Zoom Meetup: “The Digital Edge: Tech Roadmaps and Impacts on KM on June 15th, this deck covers the key takeaways from the leading Knowledge Management book, 'Making Knowledge Management Clickable,' by Zach Wahl and Joe Hilger of Enterprise Knowledge. The presentation covers definitions and value of KM, offers best practices on KM systems, details key types of KM technologies, and discusses some of the common types of KM solutions such as KM Portals and Knowledge Graphs.
DAS Slides: Metadata Management From Technical Architecture & Business Techni...DATAVERSITY
Metadata provides context for the “who, what, when, where, and why” of data, and is of critical interest in today’s data-driven business environment. Since metadata is created and used by both business and IT, architectural and organizational techniques need to encompass a holistic approach across the organization to address all audiences. This webinar provides practical ways to manage metadata in your organization using both technical architecture and business techniques.
Understand what Governance Is
We start with a definition of governance, its constituent parts, and their purpose
Identify Core Taxonomy Governance Processes
There are certain functions that any governance effort must perform . We show how these apply to taxonomy governance, and why
Identify Standard Processes and Tools
Business and supporting IT organizations already perform tasks that are in many ways similar to those needed for successful taxonomy governance. To minimize new investment in tools and training, it makes sense to use these where possible
Tricks of the Trade
We’ll show some of the detailed considerations that are important when setting up a taxonomy governance effort, and how we’ve handled them
Context
We’ll discuss how taxonomy governance fits in the broader operational context of an organization: specifically, how it connects with an IT organization and with business stakeholders
DAS Slides: Building a Data Strategy – Practical Steps for Aligning with Busi...DATAVERSITY
Developing a Data Strategy for your organization can seem like a daunting task. The opportunity in getting it right can be significant, however, as data drives many of the key initiatives in today’s marketplace from digital transformation, to marketing, to customer centricity, population health, and more. This webinar will help de-mystify data strategy and data architecture and will provide concrete, practical ways to get started.
Data Lakehouse, Data Mesh, and Data Fabric (r1)James Serra
So many buzzwords of late: Data Lakehouse, Data Mesh, and Data Fabric. What do all these terms mean and how do they compare to a data warehouse? In this session I’ll cover all of them in detail and compare the pros and cons of each. I’ll include use cases so you can see what approach will work best for your big data needs.
Value analysis with Value Stream and Capability modelingCOMPETENSIS
The new Archimate 3.1 has improved the strategy layer with major modeling objects related to value analysis: value stream and capability.
These objects are linked and answer major questions :
- [VALUE STREAM] What value do we deliver to customers ? What value do we want to deliver to customers ? This is the enterprise business model.
- [CAPABILITY] What operational model do we need to deliver value ? The capability model describes the operational model required to deliver value to customers.
You cannot succeed to transform a business model, enterprise activities without considering Value Stream & Capability analysis. Technology considerations are necessary but not sufficient.
Feel free to contact if you wish to get more support with your transformation projet.
A Work of Zhamak Dehghani
Principal consultant
ThoughtWorks
https://martinfowler.com/articles/data-monolith-to-mesh.html
https://fast.wistia.net/embed/iframe/vys2juvzc3?videoFoam
How to Move Beyond a Monolithic Data Lake to a Distributed Data Mesh
Many enterprises are investing in their next generation data lake, with the hope of democratizing data at scale to provide business insights and ultimately make automated intelligent decisions. Data platforms based on the data lake architecture have common failure modes that lead to unfulfilled promises at scale. To address these failure modes we need to shift from the centralized paradigm of a lake, or its predecessor data warehouse. We need to shift to a paradigm that draws from modern distributed architecture: considering domains as the first class concern, applying platform thinking to create self-serve data infrastructure, and treating data as a product.
Master Data Management – Aligning Data, Process, and GovernanceDATAVERSITY
Master Data Management (MDM) provides organizations with an accurate and comprehensive view of their business-critical data such as customers, products, vendors, and more. While mastering these key data areas can be a complex task, the value of doing so can be tremendous – from real-time operational integration to data warehousing and analytic reporting. This webinar will provide practical strategies for gaining value from your MDM initiative, while at the same time assuring a solid architectural and governance foundation that will ensure long-term, enterprise-wide success.
Knowledge Management (KM) Strategy for Wipro ConsultingRagesh Nair
I put together this very high-level KM strategy deck for Wipro Consulting, as part of an interview assignment. This is purely my vision and thought process, and does not reflect Wipro's opinions or strategy in any way.
EFQM Sustainable Excellence -Primer and Good PracticesChris Hakes
Primer on the 2010 EFQM Excellence Model.
Examples of International good practices for Leadership, Strategy, People, Process and Resource Management.
Examples of sound of measurement practices for People, Customer, Societal and Business results.
This describes a conceptual model approach to designing an enterprise data fabric. This is the set of hardware and software infrastructure, tools and facilities to implement, administer, manage and operate data operations across the entire span of the data within the enterprise across all data activities including data acquisition, transformation, storage, distribution, integration, replication, availability, security, protection, disaster recovery, presentation, analytics, preservation, retention, backup, retrieval, archival, recall, deletion, monitoring, capacity planning across all data storage platforms enabling use by applications to meet the data needs of the enterprise.
The conceptual data fabric model represents a rich picture of the enterprise’s data context. It embodies an idealised and target data view.
Designing a data fabric enables the enterprise respond to and take advantage of key related data trends:
• Internal and External Digital Expectations
• Cloud Offerings and Services
• Data Regulations
• Analytics Capabilities
It enables the IT function demonstrate positive data leadership. It shows the IT function is able and willing to respond to business data needs. It allows the enterprise to meet data challenges
• More and more data of many different types
• Increasingly distributed platform landscape
• Compliance and regulation
• Newer data technologies
• Shadow IT where the IT function cannot deliver IT change and new data facilities quickly
It is concerned with the design an open and flexible data fabric that improves the responsiveness of the IT function and reduces shadow IT.
Building a Data Strategy – Practical Steps for Aligning with Business GoalsDATAVERSITY
Developing a Data Strategy for your organization can seem like a daunting task – but it’s worth the effort. Getting your Data Strategy right can provide significant value, as data drives many of the key initiatives in today’s marketplace – from digital transformation, to marketing, to customer centricity, to population health, and more. This webinar will help demystify Data Strategy and its relationship to Data Architecture and will provide concrete, practical ways to get started.
Business capability mapping and business architectureSatyaIluri
Business architecture and capabilities mapping captures and encapsulates the essence of a business. Using capabilities enterprises can model their current and desired business capabilities with rich semantics and leverage these as Lego blocks to compose products/ initiatives, overlay them with value streams and processes, and capture requirements to evolve capabilities. Business capability mapping helps companies establish a common language, fosters business/IT alignment, helps reduce redundancy and rework, and aligns execution with strategy.
Putting the Ops in DataOps: Orchestrate the Flow of Data Across Data PipelinesDATAVERSITY
With the aid of any number of data management and processing tools, data flows through multiple on-prem and cloud storage locations before it’s delivered to business users. As a result, IT teams — including IT Ops, DataOps, and DevOps — are often overwhelmed by the complexity of creating a reliable data pipeline that includes the automation and observability they require.
The answer to this widespread problem is a centralized data pipeline orchestration solution.
Join Stonebranch’s Scott Davis, Global Vice President and Ravi Murugesan, Sr. Solution Engineer to learn how DataOps teams orchestrate their end-to-end data pipelines with a platform approach to managing automation.
Key Learnings:
- Discover how to orchestrate data pipelines across a hybrid IT environment (on-prem and cloud)
- Find out how DataOps teams are empowered with event-based triggers for real-time data flow
- See examples of reports, dashboards, and proactive alerts designed to help you reliably keep data flowing through your business — with the observability you require
- Discover how to replace clunky legacy approaches to streaming data in a multi-cloud environment
- See what’s possible with the Stonebranch Universal Automation Center (UAC)
DMBOK 2.0 and other frameworks including TOGAF & COBIT - keynote from DAMA Au...Christopher Bradley
DAMA DMBoK 2.0 keynote presentation at DAMA Australia November 2013.
Overview of DMBOK, what's different in 2.0, and how the DMBOK co-exists and successfully interoperates with other frameworks such as TOGAF and COBIT
Updated with revised DMBoK 2 release date
chris.bradley@dmadvisors.co.uk
Data Architecture, Solution Architecture, Platform Architecture — What’s the ...DATAVERSITY
A solid data architecture is critical to the success of any data initiative. But what is meant by “data architecture”? Throughout the industry, there are many different “flavors” of data architecture, each with its own unique value and use cases for describing key aspects of the data landscape. Join this webinar to demystify the various architecture styles and understand how they can add value to your organization.
Making KM Clickable: The Rapidly Changing State of Knowledge ManagementEnterprise Knowledge
Initially delivered for the Bangalore K-Community Zoom Meetup: “The Digital Edge: Tech Roadmaps and Impacts on KM on June 15th, this deck covers the key takeaways from the leading Knowledge Management book, 'Making Knowledge Management Clickable,' by Zach Wahl and Joe Hilger of Enterprise Knowledge. The presentation covers definitions and value of KM, offers best practices on KM systems, details key types of KM technologies, and discusses some of the common types of KM solutions such as KM Portals and Knowledge Graphs.
DAS Slides: Metadata Management From Technical Architecture & Business Techni...DATAVERSITY
Metadata provides context for the “who, what, when, where, and why” of data, and is of critical interest in today’s data-driven business environment. Since metadata is created and used by both business and IT, architectural and organizational techniques need to encompass a holistic approach across the organization to address all audiences. This webinar provides practical ways to manage metadata in your organization using both technical architecture and business techniques.
Understand what Governance Is
We start with a definition of governance, its constituent parts, and their purpose
Identify Core Taxonomy Governance Processes
There are certain functions that any governance effort must perform . We show how these apply to taxonomy governance, and why
Identify Standard Processes and Tools
Business and supporting IT organizations already perform tasks that are in many ways similar to those needed for successful taxonomy governance. To minimize new investment in tools and training, it makes sense to use these where possible
Tricks of the Trade
We’ll show some of the detailed considerations that are important when setting up a taxonomy governance effort, and how we’ve handled them
Context
We’ll discuss how taxonomy governance fits in the broader operational context of an organization: specifically, how it connects with an IT organization and with business stakeholders
DAS Slides: Building a Data Strategy – Practical Steps for Aligning with Busi...DATAVERSITY
Developing a Data Strategy for your organization can seem like a daunting task. The opportunity in getting it right can be significant, however, as data drives many of the key initiatives in today’s marketplace from digital transformation, to marketing, to customer centricity, population health, and more. This webinar will help de-mystify data strategy and data architecture and will provide concrete, practical ways to get started.
Data Lakehouse, Data Mesh, and Data Fabric (r1)James Serra
So many buzzwords of late: Data Lakehouse, Data Mesh, and Data Fabric. What do all these terms mean and how do they compare to a data warehouse? In this session I’ll cover all of them in detail and compare the pros and cons of each. I’ll include use cases so you can see what approach will work best for your big data needs.
Value analysis with Value Stream and Capability modelingCOMPETENSIS
The new Archimate 3.1 has improved the strategy layer with major modeling objects related to value analysis: value stream and capability.
These objects are linked and answer major questions :
- [VALUE STREAM] What value do we deliver to customers ? What value do we want to deliver to customers ? This is the enterprise business model.
- [CAPABILITY] What operational model do we need to deliver value ? The capability model describes the operational model required to deliver value to customers.
You cannot succeed to transform a business model, enterprise activities without considering Value Stream & Capability analysis. Technology considerations are necessary but not sufficient.
Feel free to contact if you wish to get more support with your transformation projet.
A Work of Zhamak Dehghani
Principal consultant
ThoughtWorks
https://martinfowler.com/articles/data-monolith-to-mesh.html
https://fast.wistia.net/embed/iframe/vys2juvzc3?videoFoam
How to Move Beyond a Monolithic Data Lake to a Distributed Data Mesh
Many enterprises are investing in their next generation data lake, with the hope of democratizing data at scale to provide business insights and ultimately make automated intelligent decisions. Data platforms based on the data lake architecture have common failure modes that lead to unfulfilled promises at scale. To address these failure modes we need to shift from the centralized paradigm of a lake, or its predecessor data warehouse. We need to shift to a paradigm that draws from modern distributed architecture: considering domains as the first class concern, applying platform thinking to create self-serve data infrastructure, and treating data as a product.
Master Data Management – Aligning Data, Process, and GovernanceDATAVERSITY
Master Data Management (MDM) provides organizations with an accurate and comprehensive view of their business-critical data such as customers, products, vendors, and more. While mastering these key data areas can be a complex task, the value of doing so can be tremendous – from real-time operational integration to data warehousing and analytic reporting. This webinar will provide practical strategies for gaining value from your MDM initiative, while at the same time assuring a solid architectural and governance foundation that will ensure long-term, enterprise-wide success.
Knowledge Management (KM) Strategy for Wipro ConsultingRagesh Nair
I put together this very high-level KM strategy deck for Wipro Consulting, as part of an interview assignment. This is purely my vision and thought process, and does not reflect Wipro's opinions or strategy in any way.
EFQM Sustainable Excellence -Primer and Good PracticesChris Hakes
Primer on the 2010 EFQM Excellence Model.
Examples of International good practices for Leadership, Strategy, People, Process and Resource Management.
Examples of sound of measurement practices for People, Customer, Societal and Business results.
PÖL facilitates transformation and increases the performance of individuals and companies through conferences, workshops, coaching, and trainings in innovation, leadership and strategy, based on lean & agile values and practices.
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
Effectiveness of knowledge management depends on how knowledge management process are aligned with an organizations infrastructure and processes that supports the achievement of organizations goals. To understand and represent relationships a simple list of elements and process is scanty, we need a holistic framework where all are integrated into a dynamic framework. The proposed framework is particularly focused on dividing the identified organizational building blocks into their constituent elements along both time and content dimensions to define characteristics of these elements, and it also define the relationships between the organizations to form a social ecology in which people effectively create share and use knowledge in business management. In this way, the developed framework can assist management to understand the true nature of the relationship that exist between an organization and knowledge management process, and exploit them for an organizations success.
Globalization creates many opportunities but also challenges for businesses today.
While some challenges may be particular to a country or sector, there are many challenges that SMEs around the world have in common.
Numerous barriers exist, so in order for SMEs to not only survive and grow, they must be armed with the correct tools and strategies to overcome these challenges and thrive.
While there are some that the individual business cannot control (at least for now) that does not mean they should sit back and do nothing.
A business that decides to understand the challenges and develop a program for finding solutions is a business that puts itself in a position to achieve success.
We at Think Talent believe that strong organization culture help build an environment with meaning, and offer ways to interpret and shape events and situations.
Knowledge Management Australia 2015: The Discovery and Re-Discovery of Knowledge
4-6 August 2015, Rydges Melbourne
Two-day Connected Congress and Six Post-Forum Workshops
http://www.kmaustralia.com
The New Face of Knowledge Management
Leaders for KM Australia 2015
Cirque De Soleil - Canada
Bill and Vieve Gore School of Business,
Westminister College – USA
Bill Kaplan, Founder and Principal,
Working KnowledgeCSP LLC – USA
Department of Economic Development, Jobs,
Transport and Resources
Birchip Cropping Group
Intelligent Answers
Innosis
University of Southern Queensland
Karingal
Australian Securities & Investment Commission
Institute of Public Administration Australia
ANZ Bank
Social Media Navigator
Microsoft
State Trustees
Woods Bagot
University of Melbourne
JLT Australia
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “Enterprise Knowledge Graphs: The Importance of Semantics” on May 9, 2024, at the annual Data Summit in Boston.
In her presentation, Hedden describes the components of an enterprise knowledge graph and provides further insight into the semantic layer – or knowledge model – component, which includes an ontology and controlled vocabularies, such as taxonomies, for controlled metadata. While data experts tend to focus on the graph database components (RDF triple store or a label property graph), Hedden emphasizes they should not overlook the importance of the semantic layer.
Driving Behavioral Change for Information Management through Data-Driven Gree...Enterprise Knowledge
Enterprise Knowledge’s Urmi Majumder, Principal Data Architecture Consultant, and Fernando Aguilar Islas, Senior Data Science Consultant, presented "Driving Behavioral Change for Information Management through Data-Driven Green Strategy" on March 27, 2024 at Enterprise Data World (EDW) in Orlando, Florida.
In this presentation, Urmi and Fernando discussed a case study describing how the information management division in a large supply chain organization drove user behavior change through awareness of the carbon footprint of their duplicated and near-duplicated content, identified via advanced data analytics. Check out their presentation to gain valuable perspectives on utilizing data-driven strategies to influence positive behavioral shifts and support sustainability initiatives within your organization.
In this session, participants gained answers to the following questions:
- What is a Green Information Management (IM) Strategy, and why should you have one?
- How can Artificial Intelligence (AI) and Machine Learning (ML) support your Green IM Strategy through content deduplication?
- How can an organization use insights into their data to influence employee behavior for IM?
- How can you reap additional benefits from content reduction that go beyond Green IM?
Sara Mae O’Brien Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA.
In their presentation, O’Brien-Scott and Cakici focused on what Enterprise AI is, why it is important, and what it takes to empower organizations to get started on a search-based AI journey and stay on track. The presentation explored the complexities of enterprise search challenges and how IA principles can be leveraged to provide AI solutions through the use of a semantic layer. O’Brien-Scott and Cakici showcased a case study where a taxonomy, an ontology, and a knowledge graph were used to structure content at a healthcare workforce solutions organization, providing personalized content recommendations and increasing content findability.
In this session, participants gained insights about the following:
Most common types of AI categories and use cases;
Recommended steps to design and implement taxonomies and ontologies, ensuring they evolve effectively and support the organization’s search objectives;
Taxonomy and ontology design considerations and best practices;
Real-world AI applications that illustrated the value of taxonomies, ontologies, and knowledge graphs; and
Tools, roles, and skills to design and implement AI-powered search solutions.
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “The Role of Taxonomy and Ontology in Semantic Layers” at a webinar hosted by Progress Semaphore on April 16, 2024.
Taxonomies at their core enable effective tagging and retrieval of content, and combined with ontologies they extend to the management and understanding of related data. There are even greater benefits of taxonomies and ontologies to enhance your enterprise information architecture when applying them to a semantic layer. A survey by DBP-Institute found that enterprises using a semantic layer see their business outcomes improve by four times, while reducing their data and analytics costs. Extending taxonomies to a semantic layer can be a game-changing solution, allowing you to connect information silos, alleviate knowledge gaps, and derive new insights.
Hedden, who specializes in taxonomy design and implementation, presented how the value of taxonomies shouldn’t reside in silos but be integrated with ontologies into a semantic layer.
Learn about:
- The essence and purpose of taxonomies and ontologies in information and knowledge management;
- Advantages of semantic layers leveraging organizational taxonomies; and
- Components and approaches to creating a semantic layer, including the integration of taxonomies and ontologies
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
With the explosive popularity of ChatGPT, organizations are throwing massive budgets and executive attention at the implementation of AI technologies. Making these solutions work for the enterprise can deliver competitive advantage and open up new solutions and business opportunities that were never before possible. However, without the right Information Architecture (IA) foundations, these projects are bound to fail. In this presentation, Marino and Galdamez provided practical, actionable steps around IA that organizations can take in preparation for future AI solutions.
In this session, attendees:
- Reviewed key elements of IA and discovered how their successful design and implementation can lay the foundations for AI;
- Learned basic terminology surrounding AI, as well as different techniques and applications of AI in enterprise environments;
- Gained a deeper understanding of the feedback loops between IA and AI and the corresponding implications on user experience; and
- Received practical advice on IA design to facilitate its implementation and the success of AI efforts.
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented "An Overview of Taxonomies and AI" on January 30th, 2024, in the inaugural webinar of the Artificial Intelligence webinar series: The promise and the perils,” hosted by the Knowledge & Information Management Group of CILIP, the library and information association of the UK. In her presentation, Heather explained, with examples, how both generative AI and other AI technologies support taxonomy development and use and how taxonomies can support AI applications.
Explore the presentation to learn:
Why both top-down and bottom-up methods are needed in taxonomy creation
What AI methods are used for auto-tagging and auto-classification with taxonomies
How AI methods can extract candidate terms for taxonomy creation
How generative AI can be used for certain bottom-up taxonomy development tasks
How AI can be used to analyze a taxonomy against a corpus of documents
How generative AI can be used in queries to analyze a taxonomy
What AI applications taxonomies can support
Nonprofit KM Journey to Success: Lessons and Learnings at Feeding AmericaEnterprise Knowledge
Sara Duane, Senior Consultant within EK’s Strategic Consulting practice, and EK client Tom Summerfelt, former Chief Research Officer at Feeding America, presented on November 7, 2023 at KMWorld. The talk, “Nonprofit KM Journey to Success: Lessons & Learnings at Feeding America” focused on best practices for designing and implementing KM strategies that directly align with nonprofit organizational goals.
Duane and Summerfelt used their first-hand experience developing a multi-year comprehensive KM Strategy for Feeding America to outline real-world considerations and examples of:
Unique KM challenges faced by organizations in the nonprofit space
Considerations for strategic priorities and KM roadmaps for nonprofits
How to describe the business impact of KM for nonprofits
EK presented with Kate Vilches, Knowledge Management Lead at Ulteig, on November 6, 2022 at the Taxonomy Boot Camp Conference, co-located with KMWorld, in Washington, D.C. The talk, “Taxonomy Roller Coasters: Techniques to Keep Stakeholders on the Ride,” focused on proven stakeholder management techniques during enterprise taxonomy development and launch activities.
Gray and Vilches used their firsthand experience to relate advice, share practical tools, and provide real-life examples to ensure successful stakeholder involvement, reinforcing three key themes for attendees:
How to select partners and build coalitions to ensure long term success;
Overview of the steps, stages, challenges, and thrills of defining and implementing an enterprise taxonomy; and
The importance and finesse of effective change management efforts to ensure that stakeholders begin and remain excited and involved throughout the project.
DGIQ - Case Studies_ Applications of Data Governance in the Enterprise (Final...Enterprise Knowledge
Thomas Mitrevski, Senior Data Management and Governance Consultant and
Lulit Tesfaye, Partner and Vice President of Knowledge and Data Services
presented “Case Studies: Applications of Data Governance in the Enterprise” on December 6th, 2023 at DGIQ in Washington D.C.
In this presentation, Thomas and Lulit detailed their experiences developing strategies for multiple enterprise-scale data initiatives and provided an understanding of common data governance and maturity needs. Thomas and Lulit based their talk on real-world examples and case studies and provided the audience with examples of achieving buy-in to invest in governance tools and processes, as well as the expected return on investment (ROI).
Check out the presentation below to learn:
How Leading Organizations are Benchmarking Their Data Governance Maturity
Why End-User Training was Imperative in Seeing Scaled Governance Program Adoption
Which Tools and Frameworks were Critical in Getting Started with Data Governance
How Organizations Achieved Success with Data Governance in Under 12 Weeks
What Successful Data Governance Implementation Roadmaps Really Look Like
Sara Nash and Urmi Majumder, Principal Consultants at Enterprise Knowledge, presented on April 19, 2023 at KM World in Washington D.C. on the topic of Scaling Knowledge Graph Architectures with AI.
In this presentation, Sara and Urmi defined a Knowledge Graph architecture and reviewed how AI can support the creation and growth of Knowledge Graphs. Drawing from their experience in designing enterprise Knowledge Graphs based on knowledge embedded in unstructured content, Sara and Urmi defined approaches for entity and relationship extraction depending on Enterprise AI maturity and highlighted other key considerations to incorporate AI capabilities into the development of a Knowledge Graph.
View presentation below in order to learn about how:
Assess entity and relationship extraction readiness according to EK’s Extraction Maturity Spectrum and Relationship Extraction Maturity Spectrum.
Utilize knowledge extraction from content to gather important insights into organizational data.
Extract knowledge with three approaches:
RedEx Rule, Auto-Classification Rule, Custom ML Model
Examine key factors such as how to leverage SMEs, iterate AI processes, define use cases, and invest in establishing robust AI models.
This presentation was delivered by EK CEO Zach Wahl at the 2023 Midwest KM Symposium in Kent State, Ohio. The presentation defines Knowledge Management and its value. It also covers key industry trends and outcomes.
Building for the Knowledge Management Archetypes at Your CompanyEnterprise Knowledge
Building for the KM Archetypes at Your Company
Taylor Paschal, Knowledge and Information Management Consultant at Enterprise Knowledge, and Jessica Malloy, Senior Knowledge Manager at Harvard Business Publishing presented on April 19, 2023 at the APQC Conference in Houston, Texas on the topic of Building for the KM Archetypes at Your Company. In this presentation, Jessica and Taylor define common types of personalities that are often present when building a KM program. Jessica and Taylor prompted attendees to think through the root causes of various behaviors and the approaches for taking these into account when driving KM forward in round table discussions supported by this worksheet (link). Attendees left with the ability to:
Describe the importance of focusing on the unique culture of an organization when building and iterating on a KM program
Recognize organizational archetypes and know how to adapt their KM program to them
Conduct a cultural assessment of their own organization to ensure their KM program is meeting them where they are
Knowledge Graphs are Worthless, Knowledge Graph Use Cases are PricelessEnterprise Knowledge
At Knowledge Graph Forum 2022, Lulit Tesfaye and Sara Nash, Senior Consultant discuss the importance of establishing valuable and actionable use cases for knowledge graph efforts. The discussion draws on lessons learned from several knowledge graph development efforts to define how to diagnose a bad use case and outlined their impact on initiatives - including strained relationships with stakeholders, time spent reworking priorities, and team turnover. They also share guidance on how to navigate these scenarios and provide a checklist to assess a strong use case.
Road Maps & Roadblocks to Federal Electronic Records ManagementEnterprise Knowledge
Angela Pitts, Sr. Consultant at Enterprise Knowledge, and Dave Simmons, Sr. Records Officer at General Services Administration (GSA), presented a case study in federal electronic records management that detailed the success of the GSA's Enterprise Document Management Solution (EDMS). They detailed the strategies used to identify elements of organizational change management required to successfully transition standard functions of records management (RM)—capture, maintenance, disposal, transfer, assignment of metadata, and reporting—from manual, paper-based practices to more efficient and less costly electronic systems.
Records Management is a necessary component of successful Knowledge Management as it systematically manages valuable content created and owned by the business. With technological advancements, most agencies have seen the volume of document records increase exponentially because they are now frequently born and managed as digital content through the records lifecycle. Acknowledging the challenge of managing more content with fewer people, Angela and Dave explained how the design of GSA's lean and agile systems and workflows enabled the agency to reduce the resources and attention needed to manage content collections while maintaining legal compliance and quality standards.
Building an Innovative Learning Ecosystem at Scale with Graph TechnologiesEnterprise Knowledge
Todd Fahlberg of Enterprise Knowledge, and Amber Simpson, a Senior Manager at Walmart Academy, presented on November 9, 2022 at the KMWorld Conference in Washington, DC on the topic of Building an Innovative Learning Ecosystem at Scale with Graph Technologies. In this presentation, Todd and Amber share how they’re making it easier for Walmart’s learning organization to manage content used by 2.4 million global associates with a custom Digital Library. The presentation provides insight into the challenges they faced and the lessons they learned along the way, in addition to their approach to design and implement the Digital Library. Todd and Amber also detail how and why they used graph technologies to make certain their solution can continue to scale to meet the needs of Walmart’s massive workforce and evolving business needs.
Identifying Security Risks Using Auto-Tagging and Text AnalyticsEnterprise Knowledge
On Thursday, November 10, Joe Hilger and Sara Duane spoke at Text Analytics Forum about identifying secure and confidential information using auto-tagging. Information security continues to grow in importance in today's society. We hear stories all of the time about hackers accessing private information from companies and government agencies. Every organization struggles with employees who store confidential information on insecure network drives or cloud drives. Joe and Sara did a project with a federal research organization that used auto-tagging and text analytics to identify confidential information that needed to be moved to a secure location. During the presentation, we shared the approach we took to identify this information and how we made sure that the tagging and text analytics were accurate. Attendees learned best practices for designing a taxonomy for auto-tagging and tuning auto-tagging as well as ways to identify confidential information across the enterprise.
Zach Wahl and Sara Mae O'Brien-Scott spoke at the 2022 Taxonomy Boot Camp in Washington, D.C. on taxonomy's critical role in delivering what every end user now expects—a seamless and personalized experience. Personalization is harnessed by the most successful organizations to anchor their content experience by allowing users to connect with content based on key characteristics. O’Brien-Scott and Wahl provided an understanding of how taxonomy powers personalization by detailing real-world use cases and best practices for taxonomy design for personalization. They discussed the personalization maturity scale, including how taxonomy lays the groundwork for enabling cutting-edge solutions such as recommendation engines, automated content assembly, and omnichannel delivery. They also shared expected outcomes of personalization such as increased conversion rates, a decrease in employee turnover, and stronger user engagement.
Climbing the Ontology Mountain to Achieve a Successful Knowledge GraphEnterprise Knowledge
Tatiana Baquero Cakici, Senior KM Consultant, and Jennifer Doughty, Senior Solution Consultant from Enterprise Knowledge’s Data and Information Management (DIME) Division presented at the Taxonomy Boot Camp (KMWorld 2022) on November 17, 2022. KMWorld is the world’s leading knowledge management event that takes place every year in Washington, DC.
Their presentation “Climbing the Ontology Mountain to Achieve a Successful Knowledge Graph” focused on how ontologies have gained momentum as a strong foundation for resolving business challenges through semantic search solutions, recommendation engines, and AI strategies. Cakici and Doughty explained that taxonomists are now faced with the challenge of gaining knowledge and experience in designing and documenting complex solutions that involve the integration of taxonomies, ontologies, and knowledge graphs. They also emphasized that taxonomists are well poised to learn how to design user-centric ontologies, analyze and map data from various systems, and understand the technological architecture of knowledge graph solutions. After describing the key roles and responsibilities needed for a team to successfully implement Knowledge Graph projects, Cakici and Doughty shared practical ontology design considerations and best practices based on their own experience. Lastly, Cakici and Doughty reviewed the most common use cases for knowledge graphs and presented real world applications through a case study that illustrated ontology design and the value of knowledge graphs.
JPL’s Institutional Knowledge Graph II: A Foundation for Constructing Enterpr...Enterprise Knowledge
Previously at KMWorld 2021, EK joined JPL to share the vision, approach, and delivery of the Institutional Knowledge Graph (IKG), a centrally maintained, ever-evolving knowledge graph identifying and describing JPL’s enterprise-wide concepts, such as people, organizations, projects, and facilities, and the relationships between them. Since August 2020, the IKG has offered a single source of enterprise information that other JPL applications can leverage to reduce redundancy and out-of-date or inaccurate data. In production for 2 years and now with several releases under its belt, the IKG is beginning to fulfill its promise as a foundational layer in the semantic pyramid for additional taxonomies and knowledge graphs to build upon.
At KM World 2022, Bess Schrader, Senior Solutions Consultant at EK, and Ann Bernath, Software Systems Engineer at JPL, shared a follow-up to the IKG journey including a description of the Enterprise Semantic Platform, a look at new taxonomies and knowledge graphs at JPL (enterprise-wide, others specific to engineering, technical, or science domains) and how they are beginning to leverage the IKG’s foundation of JPL concepts to enrich their dataset into a broader context. This presentation discussed different techniques to federate or synchronize multiple knowledge graphs and how these diverse integrations benefit not only the new datasets, but also the IKG as it continues to pursue its overarching dream--providing answers to questions such as, “Who did what when?”, “Who should you call?”, and “Where is the Robotics Lab?”
Learning 360: Crafting a Comprehensive View of Learning by Using a GraphEnterprise Knowledge
Chris Marino, a Principal Solution Consultant at Enterprise Knowledge (EK), was a featured speaker at this year's Data Architecture Online event organized by Dataversity. Marino presented his webinar "Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph" on July 20, 2022. In his presentation, Marino took participants through the entire Graph development process, including planning, designing, and developing the new tool, highlighting benefits to the organization and lessons learned throughout the process.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
3. ENTERPRISE KNOWLEDGE
Agile Manifesto
● Neither a methodology
nor a framework; it’s a
set of values & principles
● Developed by a small
group for an industry
● Developed to describe a
way of working
● Its use has evolved; the
text has remained static
Credits: AgileAlliance.org, Agilemanifesto.org
7. ENTERPRISE KNOWLEDGE
What Is The Agile KM Manifesto?
● A KM ‘how-to’ guide
● A list of KM commandments
● Project management or general management principles
What is it not?
The Agile KM Manifesto is intended to serve as a document to help
Knowledge Management Practitioners more efficiently and effectively
meet the needs of knowledge workers.
● Formalize the application of Agility to KM
● Make it easier for us to quickly unlock KM’s value
● Make it easier to explain KM’s value to our stakeholders
Goals
8. ENTERPRISE KNOWLEDGE
Statements of Value
Agility maximizes KM value
through the successful integration of
People, Process, Content, Culture, and Technology.
So….
Rather than restate the values in the Agile Manifesto,
we have created five statements of value.
9. ENTERPRISE KNOWLEDGE
⬢ People - Communicating the value of KM and how individual roles
contribute to KM, is inherently valuable.
⬢ Process - Value is maximized when your KM processes continuously
address the full knowledge lifecycle.
⬢ Content - Good KM connects people to content and each other. Content
is only valuable when it can easily be found and leveraged by users.
⬢ Culture - KM’s value is only sustained when KM processes are
thoughtfully integrated into users’ day-to-day activities.
⬢ Technology - Technology is most valuable when serves to unlock the
value created by your People, Processes, Content, and Culture.
Statements of Value
10. ENTERPRISE KNOWLEDGE
Principles
1. Enlist the support of non-KM practitioners as champions who can demonstrate
KM's everyday value to individuals, teams, and your organization.
2. Prioritize end users in your governance strategy development to understand how
restrictions on content change or hinder day-to-day operations. After implementing
new governance, return to users to gauge the impact.
3. Your approach to KM should evolve as your organization's needs evolve.
Continuously share your work, solicit feedback, and reassess your KM roadmap.
Adjust as needed to create a positive feedback loop that enables you to react to your
users' evolving experience.
4. Employ comprehensive data models, such as taxonomies, ontologies, and
knowledge graphs, to ensure your content is connected and findable.
5. Content should only be available to users if it is new, essential, reliable, dynamic, and
reusable. If these criteria are not met, the content must be cleaned-up or archived
accordingly.
11. ENTERPRISE KNOWLEDGE
Principles
6. Tacit knowledge and expertise should be proactively and formally captured and stored in
the same manner as explicit knowledge.
7. To ensure content is reusable by relevant content consumers, content creation must
occur in an accessible, standardized, and collaborative manner that employs CMS
platforms, content types, templates, and/or other means.
8. Building a collaborative learning culture aligned around core competencies ensures
employees will remain excited about contributing to and maintaining the health of your
knowledge systems and your content. Adopting this business-centric approach to
learning will discourage knowledge hoarding and will replace internal competition with
support.
9. Leverage adult learning techniques, such as Spaced Learning, to ensure
understanding, engagement, and excitement about the importance of maintaining
the health of your KM ecosystem. This will also foster a safe space where anyone who
is struggling can find guidance, making KM accessible to all.
10. Create a formal recognition and rewards system that is tied to performance reviews,
which will encourage staff to follow your KM practices and support change management.
12. ENTERPRISE KNOWLEDGE
Principles
11. All KM efforts must leverage a common language. Develop, socialize, and employ a
common KM language so stakeholders don't speak past each other and can
maintain consensus throughout your KM effort.
12. Express trust and openness to change by applying success criteria that incentivizes
adherence to KM governance and innovation.
13. Agile KM solutions must be forward looking and scalable. Properly define your scope
based on the content, audience, and capacity considerations unique to your
organization.
14. Effective technology alone is neither an end point nor a silver bullet. Technology
should serve as a mechanism that supports and evolves alongside your
organization’s people, processes, content, and culture.
15. Do not let your current technology's limitations dictate your KM path; instead,
rely on use-cases, user stories, and data to drive you forward. If your technology
is discouraging appropriate democratization of data and information, don’t be
afraid to change course or replace the technology.
14. ENTERPRISE KNOWLEDGE
Global Non-Profit
Current State
• Lack of access to the correct content led
to duplication of work when spinning
up new funding initiatives.
• Different teams shared different
versions of content, leading to decisions
based on conflicting information.
• The absence of content creation and
content management standards meant
that content consumers were unsure if
their content was reliable and content
creators were unsure if it was unique.
Agile KM Principle:
“Content should only be
available to users if it is new,
essential, reliable, dynamic,
and reusable. If these
criteria are not met, the
content must be cleaned-up
or archived accordingly.”
15. ENTERPRISE KNOWLEDGE
Nuclear Research Laboratory
Current State
• Dedicated KM Team was trying to
pinpoint why employees were
struggling to find the real-time
information to make decisions
• High and sustained turnover meant the
opportunity for employees to learn from
seasoned professionals was at risk.
• Goal of developing a Knowledge
Repository to solve the problem.
Agile KM Principle:
“Tacit knowledge and
expertise should be
proactively and formally
captured and stored in the
same manner as explicit
knowledge.”
16. ENTERPRISE KNOWLEDGE
Multinational Athletic
Apparel Company
Current State
• Teams within the same function were
siloed around the world in over 26
countries.
• Organization was struggling to discern
the best way to help geographically
separated teams operate in a collective,
collaborative, and efficient manner.
• There was limited reuse of information
across teams, even though many teams
had a similar focus area.
Agile KM Principle:
“All KM efforts must leverage a
common language. Develop,
socialize, and employ a common
KM language so stakeholders
don't speak past each other and
can maintain consensus
throughout your KM effort.”
17. ENTERPRISE KNOWLEDGE
The Agile KM Manifesto: What’s Next?
Your Input!
We’re asking you to review our Manifesto and provide feedback
● What do you find insightful?
● Does our content deliver on our vision?
● What have we missed?
What about scope?
● As written, are these values, principles, and/or best practices?
● What should they be?
● Are these statements worthy of our industry’s Agile KM Manifesto?