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1
MAKING DRIVING SAFER,
EASIER & LESS EXPENSIVE
16th June 2014
NAVIN GANESHAN
VP, PRODUCT
@NGANESHAN
ZUBIE MAKES EVERY CAR A CONNECTED CAR
2
GPS
Cellular
Connection
Accelerometer
Safety
•  Track family members
•  Monitor teen drivers
•  Smart activity alerts
Vehicle Health
•  Real-Time Diagnostics
•  Repair Insight & Value
Driving Assistance
•  Carpools & Trip coordination
•  Merchant Reviews
Offers
•  Discounts on services
•  Insurance offers (UBI)
DEFINING THE “CONNECTED CAR”
Telematics Driving Safety
Infotainment Mobility
SAFETY
4
Real-Time Tracking Proximity Alerts
Activity Patterns
Driving ScoresTrip Logging
Expense Tracking
VEHICLE HEALTH
5
Real-time Status Problem Severity
Estimated Repair Costs
OBD Trouble Codes
(DTC)
Battery Drain Alerts
P-420
Ignition coil temperature exceeded
threshold
Oxygen Sensor malfunction reported
P-201
Catalytic Convertor performance problem
P-007
Major Engine Problems
Reported
P201
This fault code indicates that the Oxygen Sensor
that monitors the mix of fuel and air may be
defective, or that the mix ratio was less than idela
for a pre-longed period of time. This problem
potentially could result in damage to the fuel-
injector. However it can also often be caused by
the gas-cap being inadequately tightened.
Plain English Explanation
DRIVING ASSISTANCE & COMMUNITY
6
Location-Sharing
Create location-sharing
groups with friends for
short durations
Social
Leaderboards
Compare, compete
and educate other
drivers
Traffic, Weather, Speed Limits
Car Community
Ratings & Reviews
Carpool Coordination
Planned/ In Dev…
78
42
83
FLEET SOLUTION FOR SMB MARKET
7
•  Geo-Location and Alerting
•  Health & Efficiency
•  Analyze Trips, Stops & Driving
IT’S BEEN A BUSY YEAR
A BRIEF HISTORY OF ZUBIE
8
•  Incubated in BestBuy as a mobile-hotspot product
•  A JV between BestBuy and Open Equity Partners
•  Q1 ‘13 - New team, new focus – connected car
•  Q3 ’13 - Product launch – Consumer
•  Q4 ‘13 - New Investors – BP/Castrol and
Comporium
•  Q1 ‘14 – Product Launch - Zubie Business
•  Q2 ’14 – Major partnerships in automotive,
insurance
•  Q3 ‘14 - First International partnerships
•  Q4 ‘14 - Second Gen Device planned
•  HQ in Sullivans Island, SC
•  Presence in MN, DC,
A BRIEF HISTORY OF OBD II
Mandated by Clean Air Act
Amendment in 1990
On all new cars made after 1996
Goal of Emissions Enforcement
Comprises Multiple Communication Protocols
—  ISO 9141 – used by European, Asian
—  SAE J1850 VPWM – used by GM
—  SAE J1850 PWM – used by Ford
—  CAN – All post-2008 Vehicles
EVOLUTION OF OBD SOLUTIONS
10
Used by mechanic or
emissions inspector
Used by DIY Gear-
heads
Accessible to
everyone
Made possible by…
•  The Smartphone and the App experience
•  Quantified-Self
•  Easy Connectivity – BTLE or Cellular
•  Intolerance for any information-gap
PEEKING IN, GEEKING OUT
11
Cellular
TMobile 2G GPRS
OBD II Interpreter
OBD Solutions Firmware
GPS + Accel
Standard
—  DTC codes
—  Engine On/OFF
—  Self-test results
—  RPM
—  Engine coolant temp
—  Pedal position
—  Engine Load
—  Over 100 others…
Non-standard
—  Safety restraints/Airbags
—  Odometer
—  Fuel Level
—  Location
—  Hard Acceleration
—  Hard Braking
—  Speed
—  Geo-fences
—  Crashes *
—  Bumps
—  Towing
+ + =
—  On Board cache
—  T-Mobile GPRS/2G
—  Other versions in
development
—  4G/LTE in dev
THE REAL DATA OPPORTUNITY
12
Collected from
the 
Device
Augmented in
the 
Cloud
Produced by
Analytics
•  Speed
•  Acceleration/G Forces
•  Engine Codes
•  RPM
•  Diagnostic self-check
•  Battery levels
•  Cabin Temperature
•  Coolant Temperature
•  Miles driven
•  VIN


•  Brand/Make/Model
•  Model-specific Codes
•  Repair insight
•  Maintenance Schedules
•  Top repair issues
•  Recalls
•  Valuation
•  Prior Repair History
•  Weather
•  Traffic
•  Speed limits

Collected from 
User &
Usage
•  Social Profile
•  Family members
•  Cars owned
•  Trips/Activities
•  Trip profiles
•  Driving habits/aptitude
•  Maintenance done
•  Service Interest
•  Driving Score & badges
•  Trip Analytics
•  Regular Activity, Places
•  Driving patterns
•  Offer Propensity
•  Repair Propensity
•  Predictive Repair cost
•  Pattern-based alerts
•  “True” Car Value
DISRUPTING AUTOMOTIVE - CRM/VRM
13
—  Remote diagnostic
alerts
—  Mileage based
marketing
—  Trade-in and trade-
ups
—  Warranty &
Accessories
—  Better trade-in
evaluation
—  Test-drive analytics
THE INSURANCE ANGLE
14
—  UBI – Usage Based Insurance
—  PAYD – Pay as you Drive
—  9/10 engaged in trials or deployments
—  Progressive efforts go back 10 years
But….
—  Data use is limited to risk-reduction
—  Hardware (or software) not a core
competency
SOME INTERESTING SCENARIOS…

15
1.  Real-time bidding for your battery replacement (even
before its dead)
2.  Your driving history lives with your car
3.  Predictive maintenance reports based on your driving
4.  “Insurance-by-the-day” or “cross the border” insurance
5.  Your home and your car talking to each other
6.  Warranties tied to driving behavior and vehicle history
16
DEEP(ISH) THOUGHTS
AND HARSH LESSONS
IoT and the evolution of user
engagement
ALERTS EVOLVING INTO “AMBIENT AWARENESS”
(USERS ARE ADAPTING TO A CONSTANT FLOW OF INFORMATION)
17
Then
“Important” events
Designed to interrupt, drive action
Unconditional, rule-based
Capacity Limited
Now
“Interesting” events
Designed to inform
Tailored to context, prior engagement
Capacity Unlimited?
RULES ARE DEAD
(DON’T RELY ON USERS TO TELL YOU WHAT THEY WANT)
18
Learning trumps rule-creation
EVERYTHING IS CONTEXTUAL, ESPECIALLY MONITORING
(USE ALL AVAILABLE DATA TO GAUGE CONTEXT AND SELF-ADJUST)
19
Remember this scene?
(Zubie’s Valet-Monitor feature)
IF EVERYTHING’S A SIGNAL, WHO RUNS THE
SWITCHBOARD?
(WHAT ARE THE NEW RULES ENGINES?)
20
21
THANK YOU!
@Nganeshan
navin@zubiecar.com
Zubie.co
@GoZubie

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Internet of Things DC: June 16 Meetup - Zubie

  • 1. 1 MAKING DRIVING SAFER, EASIER & LESS EXPENSIVE 16th June 2014 NAVIN GANESHAN VP, PRODUCT @NGANESHAN
  • 2. ZUBIE MAKES EVERY CAR A CONNECTED CAR 2 GPS Cellular Connection Accelerometer Safety •  Track family members •  Monitor teen drivers •  Smart activity alerts Vehicle Health •  Real-Time Diagnostics •  Repair Insight & Value Driving Assistance •  Carpools & Trip coordination •  Merchant Reviews Offers •  Discounts on services •  Insurance offers (UBI)
  • 3. DEFINING THE “CONNECTED CAR” Telematics Driving Safety Infotainment Mobility
  • 4. SAFETY 4 Real-Time Tracking Proximity Alerts Activity Patterns Driving ScoresTrip Logging Expense Tracking
  • 5. VEHICLE HEALTH 5 Real-time Status Problem Severity Estimated Repair Costs OBD Trouble Codes (DTC) Battery Drain Alerts P-420 Ignition coil temperature exceeded threshold Oxygen Sensor malfunction reported P-201 Catalytic Convertor performance problem P-007 Major Engine Problems Reported P201 This fault code indicates that the Oxygen Sensor that monitors the mix of fuel and air may be defective, or that the mix ratio was less than idela for a pre-longed period of time. This problem potentially could result in damage to the fuel- injector. However it can also often be caused by the gas-cap being inadequately tightened. Plain English Explanation
  • 6. DRIVING ASSISTANCE & COMMUNITY 6 Location-Sharing Create location-sharing groups with friends for short durations Social Leaderboards Compare, compete and educate other drivers Traffic, Weather, Speed Limits Car Community Ratings & Reviews Carpool Coordination Planned/ In Dev… 78 42 83
  • 7. FLEET SOLUTION FOR SMB MARKET 7 •  Geo-Location and Alerting •  Health & Efficiency •  Analyze Trips, Stops & Driving
  • 8. IT’S BEEN A BUSY YEAR A BRIEF HISTORY OF ZUBIE 8 •  Incubated in BestBuy as a mobile-hotspot product •  A JV between BestBuy and Open Equity Partners •  Q1 ‘13 - New team, new focus – connected car •  Q3 ’13 - Product launch – Consumer •  Q4 ‘13 - New Investors – BP/Castrol and Comporium •  Q1 ‘14 – Product Launch - Zubie Business •  Q2 ’14 – Major partnerships in automotive, insurance •  Q3 ‘14 - First International partnerships •  Q4 ‘14 - Second Gen Device planned •  HQ in Sullivans Island, SC •  Presence in MN, DC,
  • 9. A BRIEF HISTORY OF OBD II Mandated by Clean Air Act Amendment in 1990 On all new cars made after 1996 Goal of Emissions Enforcement Comprises Multiple Communication Protocols —  ISO 9141 – used by European, Asian —  SAE J1850 VPWM – used by GM —  SAE J1850 PWM – used by Ford —  CAN – All post-2008 Vehicles
  • 10. EVOLUTION OF OBD SOLUTIONS 10 Used by mechanic or emissions inspector Used by DIY Gear- heads Accessible to everyone Made possible by… •  The Smartphone and the App experience •  Quantified-Self •  Easy Connectivity – BTLE or Cellular •  Intolerance for any information-gap
  • 11. PEEKING IN, GEEKING OUT 11 Cellular TMobile 2G GPRS OBD II Interpreter OBD Solutions Firmware GPS + Accel Standard —  DTC codes —  Engine On/OFF —  Self-test results —  RPM —  Engine coolant temp —  Pedal position —  Engine Load —  Over 100 others… Non-standard —  Safety restraints/Airbags —  Odometer —  Fuel Level —  Location —  Hard Acceleration —  Hard Braking —  Speed —  Geo-fences —  Crashes * —  Bumps —  Towing + + = —  On Board cache —  T-Mobile GPRS/2G —  Other versions in development —  4G/LTE in dev
  • 12. THE REAL DATA OPPORTUNITY 12 Collected from the Device Augmented in the Cloud Produced by Analytics •  Speed •  Acceleration/G Forces •  Engine Codes •  RPM •  Diagnostic self-check •  Battery levels •  Cabin Temperature •  Coolant Temperature •  Miles driven •  VIN •  Brand/Make/Model •  Model-specific Codes •  Repair insight •  Maintenance Schedules •  Top repair issues •  Recalls •  Valuation •  Prior Repair History •  Weather •  Traffic •  Speed limits Collected from User & Usage •  Social Profile •  Family members •  Cars owned •  Trips/Activities •  Trip profiles •  Driving habits/aptitude •  Maintenance done •  Service Interest •  Driving Score & badges •  Trip Analytics •  Regular Activity, Places •  Driving patterns •  Offer Propensity •  Repair Propensity •  Predictive Repair cost •  Pattern-based alerts •  “True” Car Value
  • 13. DISRUPTING AUTOMOTIVE - CRM/VRM 13 —  Remote diagnostic alerts —  Mileage based marketing —  Trade-in and trade- ups —  Warranty & Accessories —  Better trade-in evaluation —  Test-drive analytics
  • 14. THE INSURANCE ANGLE 14 —  UBI – Usage Based Insurance —  PAYD – Pay as you Drive —  9/10 engaged in trials or deployments —  Progressive efforts go back 10 years But…. —  Data use is limited to risk-reduction —  Hardware (or software) not a core competency
  • 15. SOME INTERESTING SCENARIOS… 15 1.  Real-time bidding for your battery replacement (even before its dead) 2.  Your driving history lives with your car 3.  Predictive maintenance reports based on your driving 4.  “Insurance-by-the-day” or “cross the border” insurance 5.  Your home and your car talking to each other 6.  Warranties tied to driving behavior and vehicle history
  • 16. 16 DEEP(ISH) THOUGHTS AND HARSH LESSONS IoT and the evolution of user engagement
  • 17. ALERTS EVOLVING INTO “AMBIENT AWARENESS” (USERS ARE ADAPTING TO A CONSTANT FLOW OF INFORMATION) 17 Then “Important” events Designed to interrupt, drive action Unconditional, rule-based Capacity Limited Now “Interesting” events Designed to inform Tailored to context, prior engagement Capacity Unlimited?
  • 18. RULES ARE DEAD (DON’T RELY ON USERS TO TELL YOU WHAT THEY WANT) 18 Learning trumps rule-creation
  • 19. EVERYTHING IS CONTEXTUAL, ESPECIALLY MONITORING (USE ALL AVAILABLE DATA TO GAUGE CONTEXT AND SELF-ADJUST) 19 Remember this scene? (Zubie’s Valet-Monitor feature)
  • 20. IF EVERYTHING’S A SIGNAL, WHO RUNS THE SWITCHBOARD? (WHAT ARE THE NEW RULES ENGINES?) 20