SlideShare a Scribd company logo
is a new feature enabling Instagram
users to purchase prints of their own
photos, as well as their friends‟. It
features print, card and scrapbook
templates, direct delivery and individual
customization. Instagramers will find
this useful for materializing their
favorite moments, and sharing these
with others.
Strategic Analysis
What are Instagram‟s business goals, and who are
their competitors?
Business
Analysis
Launched by Kevin Systrom and Mike
Krieger in 2010
Bought by Facebook in April 2012 for $1
Billion
Niche community; adults from 18-29
Reviewing revenue possibilities
Looking to increase user engagement
Competitive
Analysis
Prinstagram
Flickr
Apple Print Photos
Snapfish
Hallmark
PRINTSTAGRA
M
FLICKR
APPLE
SNAPFISH
HALLMARK
FLICKR
PRINTS
THROUGH
SNAPFISH
User Research
How do users share and print photos?
Screener Survey
Target Interview Subjects
SECONDARY
PRIMARY
Instagra
m*
Users
*or other photo networks
Users who
Print Photos
in diverse formats
ages 18 – 40 years old
Which of the following social networks
do you use to share your own or view
others’ photos?
How often do you print photos?
How do you use your printed photos?
Interviews
4 Study Participants
1 photo printer, non-user of Instagram
1 photo printer, light Instagram user
1 heavy Instagram user, light printer
1 heavy Instagram user, non-printer
Script regarding photo printing and
instagram use
Modified our interview strategy after
realizing that one target group was a
secondary audience
Findings
Top 5 Insights
Users juggle balance between value
and investment
Find the printing process annoying
Instagram is used for less precious
photos
Social aspect considerably
influences both online sharing and
printing
Customer service, speed and cost
are priorities
Personas
Preciousness & Time Invested in Photos
Persona Map
Heavy Time
Investment
Constrained
Time Investment
Low Emotional
Preciousness
High Emotional
Preciousness
Persona
Map
Heavy Time
Investment
Constrained
Time Investment
Low Emotional
Preciousness
High Emotional
Preciousness
FAMILY
HISTORIAN
GIT-R-DONE
PARENT
SOCIAL
NETWORK
SOCIALITE
Personas
Angela
Family
Historian
Eddie
Git-R-Done
Parent
Stephanie
Social Media
Socialite
Angela Parsons
Drivers and Motivations
Family oriented
Perfectionist
Family historian
Needs and Goals
Share photos with family
Document family memories
Share within her current social networks
Frustrations
Lack of control
Inability to get results she wants
Family Historian, 40 years old
Stay-at-Home Mom
Providence, Rhode Island
“This is exactly the
photograph that gets it!”
Eddie Richardson
Git-R-Done Parent
34 years old CPA
Denver, Colorado
“I have frames; they need a
picture in them.”
Drivers and Motivations
Family oriented
Big-picture guy
Time conscious
Needs and Goals
Work/life balance
Share photos with family
Simplicity
Frustrations
Things that take unnecessarily long
Poor results
Stephanie Bergher
Social Network Socialite
16 year old
High School Student from L.A.
“Curating content is second
nature to me.”
Drivers and Motivations
Loves sharing with friends
Being ahead of the curve
Social klout
Needs and Goals
Being part of the newest memes and
trends
Decorating her room
Looking like she‟s good at things
Frustrations
On a budget
Not being ahead of the curve
High effort
Waiting
40+ photo scrapbook of son‟s
birthday party. Painstakingly
choosing
photos, rearranging, Retouching, an
d adding captions. Scrapbook to be
shelved at home for safekeeping.
Scenarios
Angela Use Case Requirements
• Find birthday photos
• Rearrange photo order
• Edit and re-filter photos
• Select the best scrapbook
template
• Add captions
• High quality paper chosen
• Ordering two copies
Opportunities
• Choose and review 40+
photos in cart simply and
easily
• Provide a sufficient amount of
template, text, and photo
control and customization
options
• Offer higher-quality paper
options
Family
Historian
Scenarios
Eddie
Git-R-Done
Parent
Finding a moment in a hectic work
schedule. Needs to find one good
photo for the family Christmas card.
Uninterested in aesthetic nit-
picking. Mailed directly to all
relatives, rush delivery!
Use Case Requirements
• Find the right Instagram photo
from feed
• Quick, simple checkout
process
• Send to multiple addresses -
inputs Gmail/Facebook
contacts
• Save imported addresses for
later
• Select speed of delivery
service
Opportunities
• Browse to find one photo in
an less targeted way
• A way to bypass detailed
customization options
• Intuitive, quick way-finding for
first-time user
Scenarios
Stephanie
Social Media
Socialite
Taking photos at a party, she
needs to buy a particularly
hilarious one. No fussing. She
orders a print immediately, and
gets back to twerking without
delay. Constantly making impulse
orders.
Use Case Requirements
• Taking a photo, posting it.
• Buying one print
• Hilarious meme content
• Skip retouch options.
• Direct delivery
Opportunities
• Speedy, one-click quick
printing settings
• Instant buying option at the
point of uploading
• At some earlier point, given
the option to save quick print
settings
Design Development
Simple, spontaneous printer built for Instagram.
Concept Model
User
User’s
Photos
Others’
Photos
Current Instagram Content
Checkout New Print
Feature
User’s Contacts
Product
Delivery Product
Delivery
Photo
Content
Print
Cart
Product
Type
Custom
User
Interface
Sketching
User Flow
Print Cart
Customize Card
Checkout
First Iteration
Profile Print Button
When clicked, it will begin the
user‟s process of printing and take
the user to a choice of photo
templates.
Card Template Button
Intended for users looking to make
a specific card, this button will take
the user down the simplified „Card
Template‟ track. Books &
Photos/Posters also have their
own specified tracks of
completion.
Template Carousel
Left/right swiping gesture reveals
additional template options for
selection and preview below.
Occasion Choice
Clickable listing of popular
holidays and occasions. When
selected the occasion theme
preview on the selected template.
Edit Card Format
Clicking this element will cause a
menu of filter options to slide into
view from the left. Once a filter is
selected, the menu will slide back
out of view.
Photo Carousel
Swipe-able view of user‟s photo
timeline allows users to choose
the photo to incorporate into the
card.
Usability Testing
People hoped to choose the photo
first, from home stream “some photos look
better with some templates”
More descriptive screen titles
Photo-editing toolset did not match the
established Instagram model
“Why am I picking by Holiday?” Cultural
biases
“What to do when I‟m done?”
Second Iteration “Add to Cart” Function
When clicked, it will begin the
user‟s process of printing and take
the user to a choice of photo
templates.
“Quick Print All” Function
Intended for users looking to make
a specific card, this button will take
the user down the simplified „Card
Template‟ track. Books &
Photos/Posters also have their
own specified tracks of
completion.
Print Shopping Cart
Displays the photos that the user
has added to cart. From this
screen, users can remove any
photos, re-arrange their order, and
search for new photos to add.
Card Template Button
There are three print product
options for the user to select. Any
selection will move the user dpwn
to a different set of template
options.
Edit Card Toolbar
This row of buttons brings different
photo and text manipulation tools
into the bottom of the
screen, replacing the template
carousel, which displays by
default.
Template Carousel
Left-right swiping menu of
template layouts. Clicking one
template causes that template to
be previewed above.
Import Contacts Function
Users who wish to ship their prints
directly to friends or family, may
import their contacts‟ shipping
addresses from a variety of their
social-networked address books.
Is this a worthwhile market?
Prioritize revenue or growth?
Counter to Instagram‟s philosophy?
Consider reducing the product offering – only small prints or only books?
Dabney Donigan
dabney.doni@gmail.com
Jason Hu
mrjasonhu@gmail.com
David Knauer
davidjknauer@gmail.com

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Instagram Prints

  • 1.
  • 2. is a new feature enabling Instagram users to purchase prints of their own photos, as well as their friends‟. It features print, card and scrapbook templates, direct delivery and individual customization. Instagramers will find this useful for materializing their favorite moments, and sharing these with others.
  • 3. Strategic Analysis What are Instagram‟s business goals, and who are their competitors?
  • 4. Business Analysis Launched by Kevin Systrom and Mike Krieger in 2010 Bought by Facebook in April 2012 for $1 Billion Niche community; adults from 18-29 Reviewing revenue possibilities Looking to increase user engagement
  • 7. User Research How do users share and print photos?
  • 8. Screener Survey Target Interview Subjects SECONDARY PRIMARY Instagra m* Users *or other photo networks Users who Print Photos in diverse formats ages 18 – 40 years old
  • 9. Which of the following social networks do you use to share your own or view others’ photos? How often do you print photos? How do you use your printed photos?
  • 10. Interviews 4 Study Participants 1 photo printer, non-user of Instagram 1 photo printer, light Instagram user 1 heavy Instagram user, light printer 1 heavy Instagram user, non-printer Script regarding photo printing and instagram use Modified our interview strategy after realizing that one target group was a secondary audience
  • 11. Findings Top 5 Insights Users juggle balance between value and investment Find the printing process annoying Instagram is used for less precious photos Social aspect considerably influences both online sharing and printing Customer service, speed and cost are priorities
  • 12. Personas Preciousness & Time Invested in Photos
  • 13. Persona Map Heavy Time Investment Constrained Time Investment Low Emotional Preciousness High Emotional Preciousness
  • 14. Persona Map Heavy Time Investment Constrained Time Investment Low Emotional Preciousness High Emotional Preciousness FAMILY HISTORIAN GIT-R-DONE PARENT SOCIAL NETWORK SOCIALITE
  • 16. Angela Parsons Drivers and Motivations Family oriented Perfectionist Family historian Needs and Goals Share photos with family Document family memories Share within her current social networks Frustrations Lack of control Inability to get results she wants Family Historian, 40 years old Stay-at-Home Mom Providence, Rhode Island “This is exactly the photograph that gets it!”
  • 17. Eddie Richardson Git-R-Done Parent 34 years old CPA Denver, Colorado “I have frames; they need a picture in them.” Drivers and Motivations Family oriented Big-picture guy Time conscious Needs and Goals Work/life balance Share photos with family Simplicity Frustrations Things that take unnecessarily long Poor results
  • 18. Stephanie Bergher Social Network Socialite 16 year old High School Student from L.A. “Curating content is second nature to me.” Drivers and Motivations Loves sharing with friends Being ahead of the curve Social klout Needs and Goals Being part of the newest memes and trends Decorating her room Looking like she‟s good at things Frustrations On a budget Not being ahead of the curve High effort Waiting
  • 19. 40+ photo scrapbook of son‟s birthday party. Painstakingly choosing photos, rearranging, Retouching, an d adding captions. Scrapbook to be shelved at home for safekeeping. Scenarios Angela Use Case Requirements • Find birthday photos • Rearrange photo order • Edit and re-filter photos • Select the best scrapbook template • Add captions • High quality paper chosen • Ordering two copies Opportunities • Choose and review 40+ photos in cart simply and easily • Provide a sufficient amount of template, text, and photo control and customization options • Offer higher-quality paper options Family Historian
  • 20. Scenarios Eddie Git-R-Done Parent Finding a moment in a hectic work schedule. Needs to find one good photo for the family Christmas card. Uninterested in aesthetic nit- picking. Mailed directly to all relatives, rush delivery! Use Case Requirements • Find the right Instagram photo from feed • Quick, simple checkout process • Send to multiple addresses - inputs Gmail/Facebook contacts • Save imported addresses for later • Select speed of delivery service Opportunities • Browse to find one photo in an less targeted way • A way to bypass detailed customization options • Intuitive, quick way-finding for first-time user
  • 21. Scenarios Stephanie Social Media Socialite Taking photos at a party, she needs to buy a particularly hilarious one. No fussing. She orders a print immediately, and gets back to twerking without delay. Constantly making impulse orders. Use Case Requirements • Taking a photo, posting it. • Buying one print • Hilarious meme content • Skip retouch options. • Direct delivery Opportunities • Speedy, one-click quick printing settings • Instant buying option at the point of uploading • At some earlier point, given the option to save quick print settings
  • 22. Design Development Simple, spontaneous printer built for Instagram.
  • 23. Concept Model User User’s Photos Others’ Photos Current Instagram Content Checkout New Print Feature User’s Contacts Product Delivery Product Delivery Photo Content Print Cart Product Type Custom
  • 29. First Iteration Profile Print Button When clicked, it will begin the user‟s process of printing and take the user to a choice of photo templates. Card Template Button Intended for users looking to make a specific card, this button will take the user down the simplified „Card Template‟ track. Books & Photos/Posters also have their own specified tracks of completion.
  • 30. Template Carousel Left/right swiping gesture reveals additional template options for selection and preview below. Occasion Choice Clickable listing of popular holidays and occasions. When selected the occasion theme preview on the selected template. Edit Card Format Clicking this element will cause a menu of filter options to slide into view from the left. Once a filter is selected, the menu will slide back out of view. Photo Carousel Swipe-able view of user‟s photo timeline allows users to choose the photo to incorporate into the card.
  • 31. Usability Testing People hoped to choose the photo first, from home stream “some photos look better with some templates” More descriptive screen titles Photo-editing toolset did not match the established Instagram model “Why am I picking by Holiday?” Cultural biases “What to do when I‟m done?”
  • 32. Second Iteration “Add to Cart” Function When clicked, it will begin the user‟s process of printing and take the user to a choice of photo templates. “Quick Print All” Function Intended for users looking to make a specific card, this button will take the user down the simplified „Card Template‟ track. Books & Photos/Posters also have their own specified tracks of completion. Print Shopping Cart Displays the photos that the user has added to cart. From this screen, users can remove any photos, re-arrange their order, and search for new photos to add. Card Template Button There are three print product options for the user to select. Any selection will move the user dpwn to a different set of template options.
  • 33. Edit Card Toolbar This row of buttons brings different photo and text manipulation tools into the bottom of the screen, replacing the template carousel, which displays by default. Template Carousel Left-right swiping menu of template layouts. Clicking one template causes that template to be previewed above. Import Contacts Function Users who wish to ship their prints directly to friends or family, may import their contacts‟ shipping addresses from a variety of their social-networked address books.
  • 34. Is this a worthwhile market? Prioritize revenue or growth? Counter to Instagram‟s philosophy? Consider reducing the product offering – only small prints or only books?

Editor's Notes

  1. Our BriefBuild a tool that allows people to collect and arrange images into various print media available for purchase.Strategic Goals Encourage usage and exploration of Instagram siteMonetize InstagramThe Challenge:The Solution:
  2. Looking at competitors, we noticed that there were already a significant number of structures in place.Noticed that there was no quick mobile system to print photos, but that Apple and Printstagram had already designed forms of a printing service, providing templates for cards, print photos and albums. Apple’s was more formal and intricate, while Printstagram’s followed the app’s branding with more quick and spontaneous printing options.
  3. Screener Survey Results 27 Responses (mostly in late 20s) Facebook is most popular photo networkPeople rarely print photos
  4. MethodologyScreened participants via surveySelected interviewees who were potential target audiences
  5. PAIN:Time – going to professional printer or gathering materials and waiting for home printer to finishEffort – making a trip to the printer, attempting to print your own photos and achieve good qualityPRECIOUSNESSNoticed a pattern during interviews that higher value photos were more likely to be printedFamily and memorable experiences ranked high“funny” photos ranked lowOnline photos have ephemeral quality—intangible, out of sight once task is accomplished (picture “shared”)SOCIALAs mentioned, preciousness determined by social aspect of picture sharing (on or off-line)Low preciousness photos driven by creation of photos for social interactionWay of communicating with groups of peoplePRIORITIESCustomer service, speed, and cost were mentioned by multiple intervieweesShared values by most consumersBALANCEConstant struggle between value and effortThough he valued his pictures, one interviewee no longer took the time to print (his wife does)One interviewee heavily invested time and effort, another invested minimalSaw a distribution of value/effort ratio across the spectrum
  6. Scenario DetailAngela is at home while the kids are at school, and she realizes she needs to put together a photo album of her son, Kevin’s birthday, so she can share it with her mom. She signs into Instagram, and picks all the best birthday photos, that she and her family took. Angela puts them all in just the right order. She makes a few photo adjustments and places her order. She receives a copy of her photo album, and places it on her shelf full of scrapbooks. She is proud of her handiwork, and is relieved that a hard copy exists for safekeeping.
  7. Scenario DetailAngela is at home while the kids are at school, and she realizes she needs to put together a photo album of her son, Kevin’s birthday, so she can share it with her mom. She signs into Instagram, and picks all the best birthday photos, that she and her family took. Angela puts them all in just the right order. She makes a few photo adjustments and places her order. She receives a copy of her photo album, and places it on her shelf full of scrapbooks. She is proud of her handiwork, and is relieved that a hard copy exists for safekeeping.
  8. Scenario DetailAngela is at home while the kids are at school, and she realizes she needs to put together a photo album of her son, Kevin’s birthday, so she can share it with her mom. She signs into Instagram, and picks all the best birthday photos, that she and her family took. Angela puts them all in just the right order. She makes a few photo adjustments and places her order. She receives a copy of her photo album, and places it on her shelf full of scrapbooks. She is proud of her handiwork, and is relieved that a hard copy exists for safekeeping.
  9. … instantaneousness, ephemeralness, not precious.There may be room to grow in the non-precious content?