Inspirational questions presentation

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Presented by Thene Sheehy
Tips from the world of
Professional Coaching

WHAT I WANT
TO ACHIEVE IN THIS
PRESENTATION
Enhance your skills
to ask Inspirational Questions
of your agile teams and leadership team
to advance business agility,
great products,
personal growth, and
creative teamwork.

HOW DO WE BEST
UNLOCK POTENTIAL?
Insightful Questions
Inspirational Questions
Powerful Questions

GROUP
DISCUSSION
Zoom Chat (Text)
Verbal

Coaching is unlocking people’s potential to
maximize their own performance. It is more
often helping them to learn rather than
teaching them.
J O H N W H I T M O R E ,
F O U N D E R O F T H E G R O W M O D E L O F C O A C H I N G .

J O H N W H I T M O R E ,
F O U N D E R O F T H E G R O W M O D E L O F C O A C H I N G .
How are we, as Agile Coaches,
unlocking potential?
Coaching is unlocking people’s potential to
maximize their own performance. It is more
often helping them to learn rather than
teaching them.

Chains of habit are too light to be felt
until they are too heavy to be broken.
W A R R E N B U F F E T , W E A L T H A N D F I N A N C I A L G U R U .

Chains of habit are too light to be felt
until they are too heavy to be broken.
W A R R E N B U F F E T , W E A L T H A N D F I N A N C I A L G U R U .
In what ways are you observing
your teams' 'chains of habit'
to notice them and help the team
break the chains before they get
too heavy?

S E T T I N G T H E S T A G E
F O R O U R D I S C U S S I O N
The X-Wing Model -
Coaching Competencies
While Coaches perform a variety of
tasks using a variety of competencies,
today we focus on
Professional Coaching.
When you are in a group setting,
you will also (necessarily) be
facilitating a discussion.

WHEN we ask questions and
HOW we phrase these
questions will differ based
on level at which you coach.
S E T T I N G T H E S T A G E F O R O U R
D I S C U S S I O N
Levels of Agile Coaching
Scrum Master
and

WHEN we ask questions and
HOW we phrase these
questions will differ based
on experience of the team
you coach.
S E T T I N G T H E S T A G E F O R O U R
D I S C U S S I O N
Levels of Agile Experience

T H E O P E N I N G V O L L E Y
How can I serve you today?

T H E O P E N I N G V O L L E Y
How can I serve you today?
W h e n ( w h i c h c e r e m o n i e s o r o t h e r
d i s c u s s i o n s ) m i g h t y o u u s e t h i s
q u e s t i o n , a n d w i t h w h a t l e v e l ?
L i s t e n a n d W A T C H f o r t h e p o s s i b l e
' p r o b l e m b e h i n d t h e p r o b l e m ' . . .
" t h e s p a c e between t h e s n o w f l a k e s " .

S E E I N G P A T T E R N S
What were you doing (before)?
What was working (or not)?
How did it make you FEEL?
N o t i c e t h a t t h e s e a r e n o t W H Y
q u e s t i o n s . . .
W H Y q u e s t i o n s t e n d t o c r e a t e a
d e f e n s i v e p o s t u r e , a n d a B E C A U S E
a n s w e r . T h e y d o N O T c r e a t e i n s i g h t .

S E E I N G P A T T E R N S
What were you doing (before)?
What was working (or not)?
How did it make you FEEL?
W h e n h a v e y o u w o r k e d w i t h y o u r
t e a m s t o s e e p a t t e r n s a n d a n a l y z e
r e s u l t s ?

IMAGINE YOUR
PAST 3 YEARS
(FROM THE FUTURE)
Ask the team to paint you a 'picture'....
Imagine we are 3 years in the future...
Tell me the story...
What is the team's life like now?
What have you accomplished?
What did you overcome?
How does it FEEL to come to work every day?

D E E P E R N E E D S
What's the 'need behind the need'?
What do you need from me?
Y o u m i g h t f i n d t h e ' i m p e d i m e n t ' i s i n
t h e P r o d u c t / P r o j e c t , a p a r t i c u l a r
P e r s o n , o r t h e P r o c e s s .
D i g t o f i n d o u t w i t h h u m b l e c u r i o s i t y .
A l l o w t h e t e a m / p e r s o n t o s e a r c h a n d
f i n d t h e a n s w e r .
A v o i d s h i f t i n g t o ' e x p e r t ' m o d e !

F R E E D O M F R O M . . .
F R E E D O M T O . . .
What are you seeking the freedom
to leave behind?
What do you want the freedom to
be, to do, or to become?
W h a t ' s h o l d i n g t h e t e a m b a c k f r o m m a k i n g p r o g r e s s ?
W h a t p r o g r e s s I S p o s s i b l e , e v e n a s a n e x p e r i m e n t t o l e a r n ?

SILENCE
Insights happen in the moments of silence.
Allow that silence.
Give each person the space for personal
insight.
Consider use of personal sticky notes to let
the team capture their thoughts during the
silence.

BRAVERY
In a team setting, it takes bravery and vulnerability to
speak your insights.
Set the stage for this.
Respect the fear of exposure.
Respect the bravery to speak truth in a group.
Allow for those who may prefer to bring their thoughts to
you privately later.

LISTEN FOR MOMENTS OF INSIGHT
What does that moment of insight sound like?
Aha!
Hunh!
Wow!
I had no idea!
I didn't know!
You mean.... ???
What if we ...?
W h a t i s a n e x a m p l e o f a t i m e
y o u c r e a t e d t h i s f o r y o u r t e a m ?

LISTEN FOR FEARS VS. RESILIENCE
facial cues
language choices
emotion
body language
Listen and watch for clues about possible fears of change
or resilience and readiness for change.
F i n d e x a m p l e s o f t h e i r s t r e n g t h s .
C r e a t e s m a l l o p p o r t u n i t i e s f o r
t h e t e a m o f s u c c e s s f u l c h a n g e s o
t h e y c a n F E E L t h e i r p o w e r
CREATE AND CULTIVATE THEIR
SPARKS OF RESILIENCY!

LISTEN FOR FEARS VS. RESILIENCE
W h o h a s h a d s e e n t h i s i n t h e i r t e a m ?

AGREEMENTS
O V E R
E X P E C T A T I O N S
TRANSFORMATION
O V E R
I N F O R M A T I O N
PERSPECTIVE
O V E R
I N S T R U C T I O N
AS A COACH, SEEK...

T H E G R O W M O D E L
G
WHAT DO YOU
WANT TO
ACHIEVE?
G O A L
R
WHERE ARE
YOU
NOW?
R E A L I T Y
O
WHAT OPTIONS
DO YOU
HAVE?
O U T C O M E
W
WHAT CHOICES
WILL YOU
MAKE?
W I L L

C H A N G E I S H A R D
We must respect and honor the difficulty.
Baby steps...Inspect...Adapt.
Respect the learnings from the past...AND move forward.
W H A T E X A M P L E S O F T H I S H A V E Y O U S E E N ?

I N T R O S P E C T I O N C A N B E E X H A U S T I N G
The team and team members will 'tire' of deep questioning.
Notice the body language, and take them off the 'hot seat'.
W H A T E X A M P L E S O F T H I S H A V E Y O U S E E N ?

I N T R O S P E C T I O N C A N B E E X H A U S T I N G
H I D D E N T I E S / P R I O R I T I E S
The team and team members will 'tire' of deep questioning.
Notice the body language, and take them off the 'hot seat'.
People unwilling to change often have some other
competing personal or professional priority. These MAY
come out in group sessions, but may need to be addressed
privately...to find their reason behind the 'no'.
WHAT EXAMPLES OF THIS HAVE YOU SEEN ?

GENERATE
AWARENESS
GENERATE
POSSIBILITY
GENERATE
RESPONSIBILITY
AS A COACH...

E X P E R I E N T I A L L E A R N I N G
Note that learning is deeper and
stronger through experience and
reflection (versus only training).
Inspirational Questions enable
reflection and concept/
abstraction, especially in teams.
CAN YOU SHARE ANY EXAMPLES?

Growth & Change happen in
a state of Positivity
Be the Friendly
Empathetic Provocateur
to inspire growth & change.
I hope you will use more
Inspirational Questions
to be an Amazing Coach!

MY CONTACT INFO
thene@greenhatcoaching.com
www.GreenHatCoaching.com
www.LinkedIn.com/in/thenesheehy
+351 918.618.152 (What'sApp)
greenhatcoaching.youcanbookme.com
Joy/Happiness Coach & Agile Coach

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