The Knowledge and Innovation programme aims to preserve and develop knowledge at CBS and accelerate innovation through a knowledge management approach and drivers of innovation. The programme supports statistical divisions using methods, best practices, and facilities like an innovation lab. It provides a road map for ideas from rough concepts to implementation, accepting some ideas may fail. Communication of ideas occurs through workshops, visits, and meetings.

1. Knowledge and
Innovation programme

2. Knowledge and Innovation Programme
• Goals of the programme
• Knowledge & Innovation
• How to get there
• Knowledge management approach
• Drivers for Innovation
• Road map
• Innovation lab
• Communication

3. Goals for Knowledge management
 Preserve, share and develop knowledge
• Multi-annual plan CBS
• Innovation
• Retirement
• Supporting (IT-)tooling
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4. Goals for Innovation
 Accelerate innovation
• Not starting from methodology
(theory)
• But from idea for application
(practice)
• Facilities for experiments

5. Knowledge management approach
1. Literature – theory, best practices, instruments
2. Knowledge management lunches – ideas and
experience
3. Company visits - strategy and approach
4. Needs and priorities at CBS
 Supported approach & priority of projects
 Programme supports / facilitates the
(statistical) divisions by methods, best practices
 In collaboration with HR-division, companies,
other government agencies.
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6. Drivers of innovation
External pressure
(new output channels.
cooperation)
Technological
challenges Internal ideas
(big data, (empowerment;
social media) synergies)

7. Road map (1/2)
1. Rough idea
2. Enriched idea
3. Find sponsor
4. Concrete proposal
5. Proof of Concept
6. Implementation
The best way of having a good idea is having a lot of ideas

8. Road map (2/2)
• Innovation program supports and facilitates road map
process
• Survival of the fittest (accept failure)
# ideas > # PoCs > # implementations
• Resources from initiator, sponsor, methodology and
IT, outside partners, …
• Strong support from top management
• But little management interference and limited
paperwork (‘just do it’)

9. Innovation lab
Heerlen
Opening
April 2012
- Elaborating ideas
- Brainstorming
- Workshops
- Open IT-environment
- Communication facilities The Hague

10. Communication
Workshops to share/generate ideas
• Input innovation
• Collaboration with universities
• Big data
External visits (best practices, collaboration)
• Ministries, companies, research institutes
Informal meetings (thematic)
• Open Coffee
Sessions with management