Good afternoon, how can I help you?
Student: Hi, my name is Maria Lopez. I need a copy of my
academic record.
Assistant: Okay, let me check your file. Do you have your ID
with you?
Student: Yes, here it is.
Assistant: Great. Let me print out your transcript. It will take a
few minutes. While I'm printing it, can I get some
information from you to fill out this form?
Student: Sure, what do you need?
Assistant: I need your full name, student ID number, current
address, phone number, email address and the
reason you need the transcript.
Student: Here are the details. Please