Managing Director needs monthly reports about income, outcome and profit/loss of all hotels to evaluate overall performance and progress. Hotel Managers need daily/weekly reports about their specific hotel's income, departments, customer feedback to address issues and improve operations. Both need online booking and payment systems to efficiently manage operations.
This document provides a software requirements specification for an online room booking system. It includes sections that describe the purpose and scope of the system, user interfaces, system features, and other requirements. The system will allow customers to reserve hotel rooms online and manage reservations. It defines requirements for functions like viewing room details, booking rooms, and administrative management. Non-functional requirements around performance, security, and software quality are also specified.
Information Technology Planning (University of Greenwich BIT Coursework) by N...Nay Linn Ko
This document provides a summary of a strategic evaluation report for Amazing Destinations travel agency. It identifies two new IT systems that would help address issues related to increased competition and limited IT use: a Web Based Online Booking System (WBBS) and a Package Tour Management Information System (PTMIS). The WBBS would allow customers to book tours online, while the PTMIS would help manage dealings with third parties like airlines and hotels. Implementing these systems would solve data duplication problems and require major organizational changes to procedures, policies, structures, and attitudes.
This study aims to develop and design an on
-
line hotel reservation and management system for the College of
International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It
presents user
-
friendly features th
at will familiarize CITHM students on the online hotel reservation system, evaluate it and
highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their fron
t desk
operation course. The researchers
used the System Development Life Cycle and Microsoft Web Developer 2008 as the
programming language. The developed software served as a tool for the students of CITHM to familiarize them on how to
operate an online hotel reservation system. The developed
software was an effective aid for the instructors in teaching the
basic operations of hotel reservation system to their students. It also provided online security to protect privacy and
financial information of clients.
Feasibility Study Report Personal Information & Leave Management SystemAkila Jayarathna
The document provides a feasibility study for a proposed Personal Information and Leave Management System for the Administrative division of the University of Colombo School of Computing. It outlines the purpose, scope, overview of the system including software/hardware requirements. It analyzes the technical, operational, cultural, legal and economic feasibility of the proposed system. It discusses the current manual process and identifies alternative solutions such as a standalone system, web-based system, or purchasing commercial software. It recommends a web-based system using open source technologies like PHP, MySQL, and Apache as the best alternative. A cost-benefit analysis and project timeline are also provided.
The document provides background information on Grunge Hotels, a hotel group in the UK that is implementing an information technology system. It discusses conducting a SWOT analysis, identifying key processes that would benefit from an IT system like a financial management system. It compares the different information needs of the managing director versus hotel managers. Implementing the new IT system will require major organizational changes like training staff on the new systems and addressing employee resistance to changes in their work processes.
Zaycoland Resort and Hotel Online Management SystemJason Castellano
The Zaycoland Resort and Hotel Online Management System is a web-based platform that automates and simplifies the hotel's daily operations, allowing guests to make reservations, manage bookings, and access information online. It features two modules - the Guest and Admin modules - that provide real-time access to data, enabling managers to monitor room occupancy, sales performance, and customer satisfaction levels. The system streamlines guest management and improves the overall guest experience.
The document provides details about Grunge Hotel, a group of 43 budget hotels in the UK. It discusses issues the hotel faces, such as losing skilled foreign employees due to new passport laws and a lack of IT systems. The document proposes implementing a new IT system to connect the hotels and standardize financial record keeping. It analyzes the hotel's strengths, weaknesses, opportunities, and threats. It also compares the information needs of the managing director versus hotel managers. The biggest organizational changes from implementing a new IT system would be training staff, addressing potential employee misunderstandings about the system, and rearranging the hotel layouts. Outsourcing some IT functions is also proposed to reduce costs.
Hotel Booking Management System PHP.pptxriohaven45
This document describes a hotel management system created to automate an existing manual hotel booking and management process. The system was created using PHP and MySQL to store booking, client, and hotel service data. It includes modules for users to book rooms, view services and galleries, and manage their accounts. Admin modules allow managing room categories and listings, bookings, registered users, inquiries and reports. The objectives are to reduce time/costs of the manual system and properly manage user and service details. It aims to eliminate issues of the outdated manual process through a computerized and easy-to-use system.
This document provides a software requirements specification for an online room booking system. It includes sections that describe the purpose and scope of the system, user interfaces, system features, and other requirements. The system will allow customers to reserve hotel rooms online and manage reservations. It defines requirements for functions like viewing room details, booking rooms, and administrative management. Non-functional requirements around performance, security, and software quality are also specified.
Information Technology Planning (University of Greenwich BIT Coursework) by N...Nay Linn Ko
This document provides a summary of a strategic evaluation report for Amazing Destinations travel agency. It identifies two new IT systems that would help address issues related to increased competition and limited IT use: a Web Based Online Booking System (WBBS) and a Package Tour Management Information System (PTMIS). The WBBS would allow customers to book tours online, while the PTMIS would help manage dealings with third parties like airlines and hotels. Implementing these systems would solve data duplication problems and require major organizational changes to procedures, policies, structures, and attitudes.
This study aims to develop and design an on
-
line hotel reservation and management system for the College of
International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It
presents user
-
friendly features th
at will familiarize CITHM students on the online hotel reservation system, evaluate it and
highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their fron
t desk
operation course. The researchers
used the System Development Life Cycle and Microsoft Web Developer 2008 as the
programming language. The developed software served as a tool for the students of CITHM to familiarize them on how to
operate an online hotel reservation system. The developed
software was an effective aid for the instructors in teaching the
basic operations of hotel reservation system to their students. It also provided online security to protect privacy and
financial information of clients.
Feasibility Study Report Personal Information & Leave Management SystemAkila Jayarathna
The document provides a feasibility study for a proposed Personal Information and Leave Management System for the Administrative division of the University of Colombo School of Computing. It outlines the purpose, scope, overview of the system including software/hardware requirements. It analyzes the technical, operational, cultural, legal and economic feasibility of the proposed system. It discusses the current manual process and identifies alternative solutions such as a standalone system, web-based system, or purchasing commercial software. It recommends a web-based system using open source technologies like PHP, MySQL, and Apache as the best alternative. A cost-benefit analysis and project timeline are also provided.
The document provides background information on Grunge Hotels, a hotel group in the UK that is implementing an information technology system. It discusses conducting a SWOT analysis, identifying key processes that would benefit from an IT system like a financial management system. It compares the different information needs of the managing director versus hotel managers. Implementing the new IT system will require major organizational changes like training staff on the new systems and addressing employee resistance to changes in their work processes.
Zaycoland Resort and Hotel Online Management SystemJason Castellano
The Zaycoland Resort and Hotel Online Management System is a web-based platform that automates and simplifies the hotel's daily operations, allowing guests to make reservations, manage bookings, and access information online. It features two modules - the Guest and Admin modules - that provide real-time access to data, enabling managers to monitor room occupancy, sales performance, and customer satisfaction levels. The system streamlines guest management and improves the overall guest experience.
The document provides details about Grunge Hotel, a group of 43 budget hotels in the UK. It discusses issues the hotel faces, such as losing skilled foreign employees due to new passport laws and a lack of IT systems. The document proposes implementing a new IT system to connect the hotels and standardize financial record keeping. It analyzes the hotel's strengths, weaknesses, opportunities, and threats. It also compares the information needs of the managing director versus hotel managers. The biggest organizational changes from implementing a new IT system would be training staff, addressing potential employee misunderstandings about the system, and rearranging the hotel layouts. Outsourcing some IT functions is also proposed to reduce costs.
Hotel Booking Management System PHP.pptxriohaven45
This document describes a hotel management system created to automate an existing manual hotel booking and management process. The system was created using PHP and MySQL to store booking, client, and hotel service data. It includes modules for users to book rooms, view services and galleries, and manage their accounts. Admin modules allow managing room categories and listings, bookings, registered users, inquiries and reports. The objectives are to reduce time/costs of the manual system and properly manage user and service details. It aims to eliminate issues of the outdated manual process through a computerized and easy-to-use system.
The document discusses the use of Property Management Systems (PMS) in hotels. It explains that PMS are comprehensive software systems that automate key hotel functions like reservations, point of sale, accounts, and more. The document provides examples of some popular PMS like ARIMAX, MICROS, and OPERA that are used worldwide in hotels of various sizes. It also describes how different departments in a hotel like front desk, housekeeping, restaurants, and management utilize PMS for tasks like check-ins, inventory, food orders, and accounting.
This document discusses key considerations for selecting a hotel property management system (PMS). It outlines financial considerations like costs, integration needs, and reporting requirements. It also addresses guest service factors such as staff skills, interface usability, data security, language support, and workflow efficiency. The document stresses performing thorough research, comparing options based on the hotel's unique needs, and ensuring the chosen system improves operations and staff experience over time.
This document provides a software requirements specification for a hotel management system. It outlines the purpose, scope, functions, users and requirements of the system. The system will allow customers to book rooms online, receptionists to manage reservations and the manager to view reports and update room information. It describes the user interfaces, software interfaces, hardware interfaces and communication interfaces. It also includes the functional requirements for registration, login, reservations, receptionist access, manager access and payment management. Non-functional requirements around performance, security, safety, capacity and availability are also specified.
This document is a dissertation submitted by Sehaj Kour Raina for the degree of Bachelor of Technology in Computer Science and Engineering at Lovely Professional University. The dissertation describes developing a Hotel Management System with an entity relationship diagram, database schemas, normalization, and SQL implementation. It includes sections on the E-R diagram, entities and attributes, relationships, normalization to third normal form, and PL/SQL code for creating tables in the hotel database.
This document provides a system analysis and design report for a Hotel Management System. It includes sections on the current manual system and its disadvantages, the proposed automated system and its advantages. It covers feasibility analysis including technical, behavioral and economic feasibility. It also includes system design elements like data flow diagrams, entity relationship diagrams and database tables. The document provides an overview of how the system will be implemented and tested.
The document discusses a hotel management system that allows users to make online reservations, check room availability, and perform other functions like check-in, billing, and reporting. It provides an introduction to hotel management systems and their benefits. Entity relationship and data flow diagrams are presented to illustrate the system design. Advantages include time savings for users and the hotel. The conclusion notes that the project was designed to meet online hotel management needs using system analysis techniques.
The document discusses a hotel management system that allows users to make online reservations, check room availability, and manage other aspects of running a hotel. It provides an introduction to hotel management systems and their benefits. Entity relationship and data flow diagrams are presented to illustrate how the system manages bookings and room openings. Advantages include time savings for users and the hotel. The conclusion discusses how the project meets online hotel management needs using system design techniques.
The document discusses a hotel management system that allows users to make online reservations, check room availability, and perform other functions like check-in, billing, and reporting. It provides an introduction to hotel management systems and their benefits. Entity relationship and data flow diagrams are presented to illustrate the system design. Advantages include time savings for users and the hotel. The conclusion notes that the project was designed to meet online hotel management needs using system analysis techniques.
Sigma Infosolutions developed an outbound reservation management system for a client using J2EE technologies. The system allows users to monitor, analyze, manage, and report on business performance and reservations across multiple properties. It expedites the handling of customer inquiries and eliminated redundant reporting tasks. The system improved follow-up procedures, reduced effort to track inquiries, and provided management with detailed sales data analysis tools.
This document provides details about a student's computer science investigatory project on a hotel management system. It includes sections like the certificate, acknowledgement, synopsis, system requirements, introduction, existing system, proposed system, and about Python and MySQL. The project uses Python programming language to develop a simple console-based hotel management system that allows users to enter their details, calculate room rent and bills, and view their total cost of staying. It aims to provide a single platform for basic hotel operations and management of services and transactions.
The document discusses the benefits of automating a hotel's manual reservation system using a computerized system. Some key benefits include reducing time spent on reservations, ensuring accuracy of payments and room availability, and providing secure storage and easy access to customer records. The proposed computerized hotel reservation system aims to simplify the manual process and solve common problems encountered like low security, time consumption, and difficult file searching. It is expected to make reservations faster and more accurate.
This document discusses the technical features used in hotels, focusing on automated check-ins and check-outs. It notes that technology is advancing rapidly in the hospitality industry to meet rising customer expectations. Many large hotels now offer automated check-in/out machines to provide a better experience for guests while improving efficiency. While there are costs to implementing such technologies, automated systems can reduce queues, boost revenue, and enhance the customer experience overall compared to traditional check-in/out methods.
RESORT MANAGEMENT AND RESERVATION SYSTEM PROJECT REPORT.pdfKamal Acharya
The project developers created a system entitled Resort Management and Reservation System; it will provide better management and monitoring of the services in every resort business, especially D’ Rock Resort. To accommodate those out-of-town guests who want to remain and utilize the resort's services, the proponents planned to automate the business procedures of the resort and implement the system. As a result, it aims to improve business profitability, lower expenses, and speed up the resort's transaction processing. The resort will now be able to serve those potential guests, especially during the high season.
Using websites for faster transactions to reserve on your desired time and date is another step toward technological advancement. Customers don’t need to walk in and hold in line for several hours. There is no problem in converting a paper-based transaction online; it's just the system that will be used that will help the resort expand. Moreover, Gerard (2012) stated that “The flexible online information structure was developed as a tool for the reservation theory's two primary applications. Computer use is more efficient, accurate, and faster than a manual or present lifestyle of operation. Using a computer has a vital role in our daily life and the advantages of the devices we use.
This document outlines an online hotel management system that addresses problems with the immediate retrieval of information, storing information, and manual error-prone calculations in current hotel systems. It describes conducting a feasibility analysis, specifying requirements for software, hardware, and system design. It also covers implementing the system, maintaining important areas like rooms and common spaces, providing a live demonstration, limitations of being connected to the internet, and future plans to improve booking facilities and payments.
Hotel management systems (HMS) are software applications designed to streamline and automate various operations in a hotel. They cover key areas like guest management, inventory management, financial management, and operations management. HMS provide benefits like increased efficiency, improved guest experience, enhanced data accuracy, and cost savings. A basic HMS could consist of modules for guest management, room management, booking engine, payment processing, and reporting. Existing HMS solutions range from simple, single-function booking systems to comprehensive enterprise-level platforms and may have limitations regarding cost, complexity, flexibility, and data security.
This document provides an overview of strategic plans for Amazing Destinations, a travel agency that is looking to transform its business model from luxury tours to more adventure-based travel. It outlines a proposed evaluation of the current business through a SWOT analysis. It then discusses information system requirements, including a proposed booking system and payment system to modernize operations. The document also covers how the company can transform, including recruiting more IT staff, training existing employees, and appointing a head of IT. It evaluates the feasibility of in-house vs. outsourced development and discusses disaster recovery plans.
The document defines a hotel management system called Re-Serve that will handle reservations, billing, and reporting. It aims to improve staff efficiency and provide quick, hassle-free service for customers. The key stakeholders are receptionists, customers, managers, and owners. Receptionists need an easy to use system, customers want accurate billing and reservations, managers require reports to analyze business, and owners need financial data. The project goals are to create a login system, handle customers and reservations effectively, produce an effective billing system and reports, and query room status. Within the given constraints of time, the main functions planned for implementation are reservations, billing, reports, room status editing, and backups.
This document contains a course outline for a user interface design course. It includes sections on critical evaluation of interface issues, relevant theories, analysis of target users and functions, guidelines for implementation, and evaluation. Interface issues discussed include font size, color matching, page identification, layout consistency, and excessive information. Theories cover color theory, font theory, and elements layout. Analysis identifies target users and uses case diagrams. Guidelines provide recommendations for visibility, constraints and feedback.
The document discusses requirements for a new system called Alive being developed by Walk2Live (W2L) to manage its health and fitness franchise business. Section A provides a management summary of W2L and the need for the new Alive system. It analyzes whether the Dynamic Systems Development Method (DSDM) would be suitable for the Alive system. Section B discusses high level requirements for the system and prioritizes them using MoSCoW techniques. It identifies some inappropriate requirements that are not essential. Section C covers legal, social, ethical and professional issues to consider.
The document discusses the use of Property Management Systems (PMS) in hotels. It explains that PMS are comprehensive software systems that automate key hotel functions like reservations, point of sale, accounts, and more. The document provides examples of some popular PMS like ARIMAX, MICROS, and OPERA that are used worldwide in hotels of various sizes. It also describes how different departments in a hotel like front desk, housekeeping, restaurants, and management utilize PMS for tasks like check-ins, inventory, food orders, and accounting.
This document discusses key considerations for selecting a hotel property management system (PMS). It outlines financial considerations like costs, integration needs, and reporting requirements. It also addresses guest service factors such as staff skills, interface usability, data security, language support, and workflow efficiency. The document stresses performing thorough research, comparing options based on the hotel's unique needs, and ensuring the chosen system improves operations and staff experience over time.
This document provides a software requirements specification for a hotel management system. It outlines the purpose, scope, functions, users and requirements of the system. The system will allow customers to book rooms online, receptionists to manage reservations and the manager to view reports and update room information. It describes the user interfaces, software interfaces, hardware interfaces and communication interfaces. It also includes the functional requirements for registration, login, reservations, receptionist access, manager access and payment management. Non-functional requirements around performance, security, safety, capacity and availability are also specified.
This document is a dissertation submitted by Sehaj Kour Raina for the degree of Bachelor of Technology in Computer Science and Engineering at Lovely Professional University. The dissertation describes developing a Hotel Management System with an entity relationship diagram, database schemas, normalization, and SQL implementation. It includes sections on the E-R diagram, entities and attributes, relationships, normalization to third normal form, and PL/SQL code for creating tables in the hotel database.
This document provides a system analysis and design report for a Hotel Management System. It includes sections on the current manual system and its disadvantages, the proposed automated system and its advantages. It covers feasibility analysis including technical, behavioral and economic feasibility. It also includes system design elements like data flow diagrams, entity relationship diagrams and database tables. The document provides an overview of how the system will be implemented and tested.
The document discusses a hotel management system that allows users to make online reservations, check room availability, and perform other functions like check-in, billing, and reporting. It provides an introduction to hotel management systems and their benefits. Entity relationship and data flow diagrams are presented to illustrate the system design. Advantages include time savings for users and the hotel. The conclusion notes that the project was designed to meet online hotel management needs using system analysis techniques.
The document discusses a hotel management system that allows users to make online reservations, check room availability, and manage other aspects of running a hotel. It provides an introduction to hotel management systems and their benefits. Entity relationship and data flow diagrams are presented to illustrate how the system manages bookings and room openings. Advantages include time savings for users and the hotel. The conclusion discusses how the project meets online hotel management needs using system design techniques.
The document discusses a hotel management system that allows users to make online reservations, check room availability, and perform other functions like check-in, billing, and reporting. It provides an introduction to hotel management systems and their benefits. Entity relationship and data flow diagrams are presented to illustrate the system design. Advantages include time savings for users and the hotel. The conclusion notes that the project was designed to meet online hotel management needs using system analysis techniques.
Sigma Infosolutions developed an outbound reservation management system for a client using J2EE technologies. The system allows users to monitor, analyze, manage, and report on business performance and reservations across multiple properties. It expedites the handling of customer inquiries and eliminated redundant reporting tasks. The system improved follow-up procedures, reduced effort to track inquiries, and provided management with detailed sales data analysis tools.
This document provides details about a student's computer science investigatory project on a hotel management system. It includes sections like the certificate, acknowledgement, synopsis, system requirements, introduction, existing system, proposed system, and about Python and MySQL. The project uses Python programming language to develop a simple console-based hotel management system that allows users to enter their details, calculate room rent and bills, and view their total cost of staying. It aims to provide a single platform for basic hotel operations and management of services and transactions.
The document discusses the benefits of automating a hotel's manual reservation system using a computerized system. Some key benefits include reducing time spent on reservations, ensuring accuracy of payments and room availability, and providing secure storage and easy access to customer records. The proposed computerized hotel reservation system aims to simplify the manual process and solve common problems encountered like low security, time consumption, and difficult file searching. It is expected to make reservations faster and more accurate.
This document discusses the technical features used in hotels, focusing on automated check-ins and check-outs. It notes that technology is advancing rapidly in the hospitality industry to meet rising customer expectations. Many large hotels now offer automated check-in/out machines to provide a better experience for guests while improving efficiency. While there are costs to implementing such technologies, automated systems can reduce queues, boost revenue, and enhance the customer experience overall compared to traditional check-in/out methods.
RESORT MANAGEMENT AND RESERVATION SYSTEM PROJECT REPORT.pdfKamal Acharya
The project developers created a system entitled Resort Management and Reservation System; it will provide better management and monitoring of the services in every resort business, especially D’ Rock Resort. To accommodate those out-of-town guests who want to remain and utilize the resort's services, the proponents planned to automate the business procedures of the resort and implement the system. As a result, it aims to improve business profitability, lower expenses, and speed up the resort's transaction processing. The resort will now be able to serve those potential guests, especially during the high season.
Using websites for faster transactions to reserve on your desired time and date is another step toward technological advancement. Customers don’t need to walk in and hold in line for several hours. There is no problem in converting a paper-based transaction online; it's just the system that will be used that will help the resort expand. Moreover, Gerard (2012) stated that “The flexible online information structure was developed as a tool for the reservation theory's two primary applications. Computer use is more efficient, accurate, and faster than a manual or present lifestyle of operation. Using a computer has a vital role in our daily life and the advantages of the devices we use.
This document outlines an online hotel management system that addresses problems with the immediate retrieval of information, storing information, and manual error-prone calculations in current hotel systems. It describes conducting a feasibility analysis, specifying requirements for software, hardware, and system design. It also covers implementing the system, maintaining important areas like rooms and common spaces, providing a live demonstration, limitations of being connected to the internet, and future plans to improve booking facilities and payments.
Hotel management systems (HMS) are software applications designed to streamline and automate various operations in a hotel. They cover key areas like guest management, inventory management, financial management, and operations management. HMS provide benefits like increased efficiency, improved guest experience, enhanced data accuracy, and cost savings. A basic HMS could consist of modules for guest management, room management, booking engine, payment processing, and reporting. Existing HMS solutions range from simple, single-function booking systems to comprehensive enterprise-level platforms and may have limitations regarding cost, complexity, flexibility, and data security.
This document provides an overview of strategic plans for Amazing Destinations, a travel agency that is looking to transform its business model from luxury tours to more adventure-based travel. It outlines a proposed evaluation of the current business through a SWOT analysis. It then discusses information system requirements, including a proposed booking system and payment system to modernize operations. The document also covers how the company can transform, including recruiting more IT staff, training existing employees, and appointing a head of IT. It evaluates the feasibility of in-house vs. outsourced development and discusses disaster recovery plans.
The document defines a hotel management system called Re-Serve that will handle reservations, billing, and reporting. It aims to improve staff efficiency and provide quick, hassle-free service for customers. The key stakeholders are receptionists, customers, managers, and owners. Receptionists need an easy to use system, customers want accurate billing and reservations, managers require reports to analyze business, and owners need financial data. The project goals are to create a login system, handle customers and reservations effectively, produce an effective billing system and reports, and query room status. Within the given constraints of time, the main functions planned for implementation are reservations, billing, reports, room status editing, and backups.
This document contains a course outline for a user interface design course. It includes sections on critical evaluation of interface issues, relevant theories, analysis of target users and functions, guidelines for implementation, and evaluation. Interface issues discussed include font size, color matching, page identification, layout consistency, and excessive information. Theories cover color theory, font theory, and elements layout. Analysis identifies target users and uses case diagrams. Guidelines provide recommendations for visibility, constraints and feedback.
The document discusses requirements for a new system called Alive being developed by Walk2Live (W2L) to manage its health and fitness franchise business. Section A provides a management summary of W2L and the need for the new Alive system. It analyzes whether the Dynamic Systems Development Method (DSDM) would be suitable for the Alive system. Section B discusses high level requirements for the system and prioritizes them using MoSCoW techniques. It identifies some inappropriate requirements that are not essential. Section C covers legal, social, ethical and professional issues to consider.
This document outlines the design of a prototype for an ECG app. It discusses using a goal-directed design framework and analyzes two similar devices to identify functional requirements. Non-functional requirements are explored using cognitive psychology principles and Norman's design principles. Low-fidelity prototypes are created for key app pages following 3C guidelines. User feedback indicates the icons and text may be too large, and more colors could improve clarity. Overall, the prototype design process is clearly documented and aims to create an intuitive ECG app for users.
Amazon was founded in 1994 and has since grown to become a large e-commerce retailer selling a wide range of products. It offers key services like AmazonBasics, AmazonFresh, Amazon Web Services, and Amazon Pay. While Amazon has strengths like its well-known brand and physical bookstores, it also faces weaknesses such as the cost of offering free shipping and challenges managing its large employee base. Opportunities for Amazon include expanding its online payment options and developing more private-label products, but it also faces threats from hacking, data breaches, and increased competition from other retailers.
The document discusses requirements analysis for an online course management system using rich pictures and use case modeling. It includes rich pictures from the perspectives of the New Skill Set Gateway (NSSG) head office and Easy Learning Organisation (ELO). Key actors and issues are identified. A use case diagram is presented with five use cases: Manage Course, Teach Course, Help Clients, Join Course, and Manage Funding. An understanding of use case modeling is provided along with the strengths and weaknesses of use cases and rich pictures for requirements analysis.
The document outlines the objectives and timeline of a project to develop an online shopping website for Catrice Cosmetics in Myanmar, including analyzing similar existing websites, developing the system requirements and design, and testing the system. It discusses researching methodologies, programming languages, and databases for the project and analyzing competitors like Maybelline, MAC Cosmetics, and NYX to inform the design. The project will be developed using the Dynamic Systems Development Methodology in 4 timed phases with prototypes and testing.
Law Firm Management Project for HND of SQAYeeMonNyuntWin
This document outlines a project proposal for a legal case management system. It discusses the current business process, issues with the existing system, and proposed improvements. It estimates costs and timelines for the new system. Diagrams are included that show use cases, classes, components and sequences. Risks are identified and mitigation strategies discussed. A testing schedule is also proposed. The goal is to develop a more efficient online system to better manage lawyers, clients, cases and scheduling.
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...Tatiana Kojar
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
A Comprehensive Guide to DeFi Development Services in 2024Intelisync
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
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5th Power Grid Model Meet-up
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Power Grid Model
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Information Technology Planning
1. Information Technology Planning
1
Course Name: Information Technology Planning
Course Code: COMP 1647
Due Date: 1 Nov 2018
Centre: KMD Institute (Yangon, Myanmar)
Words used: (2828) words
2. Information Technology Planning
2
Table of Contents
1. Introduction....................................................................................................................................3
1.1 Issues.....................................................................................................................................3
1.2 Move forward ........................................................................................................................4
2. Strategic Evaluation.....................................................................................................................5
2.1 SWOT Analysis.....................................................................................................................5
3. Impact of IS ...................................................................................................................................7
3.1 Major system.........................................................................................................................7
3.2 Comparison to the information needs between Managing Director and Hotel
Managers...........................................................................................................................................8
3.3 Biggest organizational changes.........................................................................................9
3.4 Outsourcing.........................................................................................................................10
3.5 Disaster Recovery..............................................................................................................11
3.6 Persuade the Managing Director.....................................................................................12
Bibliography ..........................................................................................................................................12
3. Information Technology Planning
3
1. Introduction
In Scenario, Grunge Hotel Group’s vision is that it should become the number one hotel in
UK with the cheapest possible prices offers basic accommodation.
1.1 Issues
Decrease employees
Most of the Grunge hotel employees are Eastern Europeans. UK has opted out of the
European Union. And as part of its mandate all European citizens without a U.K passport will
be forced to leave the country. So most of the hotel employees can decrease.
Hard to find unemployed
The new government has appalled many people by giving a free week’s holiday at a
good quality hotel. Some rich residents are helping with this plan by including Russian
Oligarch who has committed $500 million to this plan.
Work with school leavers
The new government changed policy. They decided to refocus schools away from
academia and promote trades. The Grunge Hotel Group expect to target school leavers with
the potential to be a good tradesperson to join their company. They will accept pay levels on
a par to Eastern Europeans. They have no experience and the hotel can get damage and
loss.
Booking
Now the hotel recording bookings with manually that can only be taken over the
phone. It can be duplicated with the booking records.
Financial Transactions
All financial transactions are processed manually with accounts books kept up to
date by clerks who have to send details to Head Office on a daily basis. This can be made
mistake because there are many income and outcome history. They can be complicated and
make mistake.
Cost money high
The hotel doesn’t have staff who have no appropriate qualifications to keep costs
down. The lack of IT systems, they cost will rise to charge more for people to stay at hotels.
4. Information Technology Planning
4
Weather disease
The heavy rain made the leave of water become high in the autumn of 2000. And
during the summer of 2008, there has thunderstorms.
Mind set of managers
Some managers don’t want to change the way that they doing now. And as for using
I.T systems. Some managers disagree with the idea of changing system.
1.2 Move forward
Change to IT system for booking
Change the system of booking from manually to IT system. If the hotel change to IT
booking system, there will be less rooms duplication and customers can book online. They
don’t need to call reception to make reservation rooms.
Change to IT system for financial transactions
If the hotel change IT system for financial transactions, they can get better report and
accurate income and outcome. They can get exact record about financial transactions.
Make sure to keep the skillful employees
A recent change of government, people who don’t have UK passport will be forced to
leave the country. So the hotel needs to help them to get UK passport to keep them in the
hotel. Because they know about hotel very well and skillful.
Give training to school leavers
Give training to school leavers because they don’t have any experience about the
work. If the hotel gives training to them, the damage will be less and benefit will be more.
Hire professional external auditors
Clerks of hotel can’t make the details of transactions accurately. So the Managing
Director don’t know about the employing finance also. If the hotel hire professional external
auditor, they can get accurate report for finance.
5. Information Technology Planning
5
2. Strategic Evaluation
2.1 SWOT Analysis
Strengths
Good ratings on websites
Grunge Hotel Group has good ratings on websites that produce reports on hotels.
Good recommendation about hotel
Some medical professionals often recommend this hotel group to those patients that
need a break from everyday life but do not have much spare cash.
Have skillful employees
Many of the Grunge hotel employees are highly skilled in renovating properties,
accept rates of pay below the market average and work very diligently.
Weaknesses
Lack of IT system
For booking and financial transactions, the hotel using manually system. It cause a
lot of mistakes and damage.
Decrease in number of employees
Due to a change of government, most of skillful employees will leave the country
because they don’t have UK passport.
Take bookings on phone
Taking all bookings on phone and make the record with manual system can become
complicated and can occur errors.
Opportunities
Get more properties
Action of jointly by government agencies and the police have been cleared over 200
properties by an anarchist group’s members. They put an auction for the properties at very
low prices. Grunge Hotel Group can get properties in very low prices at auction.
6. Information Technology Planning
6
Build more branches of hotel
Grunge Hotel Group can buy properties in very low prices. And they can build
branches of hotel. So it can get more customers and income.
Get more customers
Grunge Hotel Group has already good ratings on websites. And get recommendation
from medical professionals. So they already have positive side to customers.
Threats
Lack of IT system
If they don’t change from manually system to IT system, there will be a lot of damage
and loss will be increased.
Less skillful employees
Most of skillful employees need to leave to country due to government change. The
hotel will be in trouble with school leavers instead of skillful employees.
Weather changes
The Head office has servers originally but due to the weather disease they all are
destroyed. If they don’t have another plan for weather changes, they can get same damage
for changing to IT system again.
7. Information Technology Planning
7
3. Impact of IS
3.1 Major system
Online Hotel Booking and financial transactions management
Now, the hotel receives bookings on phone and makes a record with manual system.
Making record with manual system is the worst because staffs who receive the bookings
need to memorize all rooms in hotels and remember which rooms are taken or free and
need to manage the rooms when customers make bookings. That can occur errors like
duplicated bookings, forget to free rooms, lost bookings data paper and give wrong room.
The hotel needs to change the manual system to computerized system to solve problems. In
this system, staffs can control bookings from online, show available rooms to customers,
manage all rooms which rooms are taken or free and all data can save easily. And
customers can make bookings from online and choose rooms as their taste, can choose
rooms from available rooms as customers like. This system needs to give the report of
bookings, income and outcome history, customer check-in and check-out. When customer
makes booking, the payments also follow after choosing rooms step.
The hotel use financial management with manual system also. That can also occur
errors like income and outcome data can wrong because when staffs write down numbers in
paper, can be wrong sometimes can’t accurate. Financial management also need to change
to computerized system. This system will save income and outcome data accurately.
Customers can pay the hotels fees online when making booking at same time. Customers
can choose rooms with affordable price and can make payment. Staffs can know which
customers already give money or not.
8. Information Technology Planning
8
3.2 Comparison to the information needs between Managing Director
and Hotel Managers
Managing Director Hotel Managers
1. Needs to know monthly income and
outcome
1. Needs to know daily income and outcome
2. Needs to know which hotels have the
highest income monthly
2. Needs to know which week has the
highest income
3. Report of monthly profit and loss of all
hotels
3. Report of profit and loss weekly
4. Report of every hotels progress 4. Report of every departments progress
5. what type of customers stay for long time 5. complaints and feedbacks from customers
6. Customer check-in and check-out from all
hotels
6. Customer check-in and check-out daily
Managing Director needs to know monthly income and outcome to manage the
financial transaction of all hotels. And which hotels have the highest income monthly to focus
the services of this hotel. Report of monthly profit and loss of all hotels is to discover which
hotel needs what kinds of needs. Report of every hotels progress is to know which hotels
have problems. Report of what type of customers stay for long time is to change the
decoration to the customers. Customer check-in and check-out from all hotels for analyzing
how long they stay at hotels.
Hotel Managers needs to know daily income and outcome to make a report to Head
Office. And need to know which week has the highest income to analyze the financial
transaction. Report of profit and loss weekly is to make the report of financial transaction.
Report of every department progress is to know which department lack service. Complaints
and feedbacks from customers is to fix the lack things for better feedbacks.
9. Information Technology Planning
9
3.3 Biggest organizational changes
When new system launched, the organization will face with problems which it must
overcome. Because this changing system is change the system from manual system to
computerized system. Grunge hotel is going to use IT system in some process. There will be
some biggest organizational changes like employee’ training, lack employee in IT
department, etc.
The first change of organization is organizational structure because positions of staffs
will be change according to system change. The hotel used manual system to take bookings
and financial records. Now Grunge hotel change the system to IT system where taking
bookings and making financial record. For the new system, staffs who understand IT will
need to manage the new system. So the staffs from the manual system management team
will disband to get the staffs for new system.
The second change of organization is people because staffs who don’t know about IT
need to train for new system. Grunge hotel won’t fire the staffs from manual system
management team. Those staffs will get training for new system until staffs can handle and
manage the new system.
The third change of organization is knowledge because some staffs don’t have the
knowledge of IT. So staffs can’t use to IT system changes. So staffs need to study to get
knowledge of IT not to lose their jobs. If staffs don’t want to lose jobs, staffs need to study
because Grunge hotel change the system to IT system. Grunge hotel need to give help to
those staffs because these staffs already used to the managing system of the hotel.
The fourth change of organization is policies and legal agreements because the
system change to IT system and customer can make bookings from online. And they fill their
information to confirm the bookings. So the hotel needs to manage carefully not to leak
customer information. If some information of customers leak, the hotel need to solve with
legally.
The last change of organization will be giving new position to hotel staffs because of
system changes some department will disappear and some new department will create. So
staffs will get new position according to their knowledge, abilities and experience.
10. Information Technology Planning
10
3.4 Outsourcing
According to the scenario, Grunge hotels are 1 star hotel. So the hotel doesn’t have
enough resources to change the system. The hotels have already faced with difficulties with
the current way of working such as take booking over the phone and keep financial data
wrongly. So the managing director wants to change the system to IT system for organization.
But changing to IT system cost a lot and need to worry about the budget of hotel. Changing
IT system for 43 hotels is not easy. So, organization needs to outsource IT system because
the hotels don’t have IT technician and staffs who have knowledge about IT. Hiring IT
technicians who can develop new IT system for hotels will cost more than outsourcing to
professional company. This may cause to the financial team because they don’t have
enough budgets or other problems. If hire IT technicians to develop IT system, the
management team will have difficulties to manage IT technicians because they don’t have
staffs who have IT knowledge. So management team can get overload of work to handle.
And if the hotel costs a lot for new system, it can destroy the vision of hotel that becomes the
number one hotel in UK with cheapest prices for accommodation.
There is no perfect in IT system, they always have the needs even though well-
developed. IT system always needs maintenance for update information and better
performance. For changing system, Hiring IT experts to develop the new system for some
period will also cost a lot. So, the hotel will outsource some required services and
maintenance for IT system and done within three months or six months. It can save costs
and overload for management team and easier. That can help the hotel to be the number
one hotel in UK which offers accommodation at the cheapest prices.
11. Information Technology Planning
11
3.5 Disaster Recovery
There are many types of disaster such as flood, fire, hurricane, storm, human attacks
and earthquake. According to the case study, flooding can occur anytime. The organization
can’t forecast the disaster before happening. The disaster can be high or low but the
organization need to make the recovery plan before happening. That way will be helpful for
business.
For having a successful disaster recovery plan, the organization needs to make the
plan before disaster happening. In the plan, the organization needs to make having enough
resources and need to consider about the budgets also. Need to make a planning committee.
The planning committee needs to have functional of the organization. And the planning
committee needs to define the detailed plan. The organization and planning committee
needs to consider about risk situations. And they need to think about risk analysis and plan
for risk situations. Because anytime can occur natural disasters or human made disasters.
And have the backup data for all resource. After having all the plans for disaster, the
organization needs to test the plan for real time situations to ready.
For having at least in loss, the organization needs to report quickly during disaster
happening. And enforce to act according to the plan. The organization will contact the
emergency help from near Emergency Services Agency such as police, fire department and
etc. Before contacting to the IT professionals to make the data recovery, the employees
which responsible for IT department need to save the server to have less loss. And IT
professionals and responsible employees can recover the data completely.
(Disaster recovery plan, 2018)
12. Information Technology Planning
12
3.6 Persuade the Managing Director
The area is so wide if says IT systems are costs a lot for the organization. The
managing director of Grunge Hotel wants to change IT system for the hotels. And managing
director decided to change the system to IT system to fix the problems occurring in the
organization and to get more customers for the basic accommodation at hotels. The
managing director decided to have IT system for hotels, needs to persuade to invest for
required IT system in organization.
Changing IT system for 43 hotels is really needs to buy necessary equipment such
as computer accessories, network accessories and etc. The managing director needs to
make the list of necessary things and buy all them at the same time to get the reasonable
prices and have discount. So, the managing director can save costs. The budget for IT
developing and installation will not cost a lot because the same team will do everything and
install the system in 43 hotels. Train the employees on how to use the system according to
the roles of employees. That won’t cost a lot because the same team with development team
will train employees.
The current system of taking bookings over the phone make the customer annoyed
and they need to wait for the response. If the phone lines are busy, they need to wait to get
in line. If the system changes to IT system, customers can make bookings around the world
immediately and easily. And the employees can manage the bookings in easy way and can
send response message through the network if require. And recording financial data also
need to hire the external auditor to have more accurate data. Hiring the external auditor will
cost more. If the system changes, external auditor doesn’t need to hire. And the system will
make the financial transactions accurately. So, in the future it will save cost and have more
extra benefits.
In the current system, the hotels do everything in manual system. So, they need to
make the record with paper. For the data which need to keep for long time, data with paper
will use more paper and take place to keep and store the records. And keeping the paper
has a lot of work and can lose easily. With IT system, there’s no need more paper and
places to keep the paper. All data can save easily and specific data with this system.
In conclusion, with the new system all work can be done easily and accurately. The
organization can get benefits in the future. And it is the best way to invest in new system for
organization.
(Linkedin SlideShare, 2018)
Bibliography
Disaster recovery plan. (2018, October 28). Retrieved from Wikipedia:
https://en.wikipedia.org/wiki/Disaster_recovery_plan
Linkedin SlideShare. (2018, October 30). Retrieved from Linkedin SlideShare:
https://www.slideshare.net/MyintOoAmirulHassan/itp-bit-coursework