Tell Me Why   Give Me The Big Picture



What’s The Who Cares Are We There Yet
Scope      About
           Details
Tell Me Why

              Reduce
              Expenses
Take
New                      Competitive
Ground                   Advantage
Tell Me Why

                 Reduce
                 Expenses
Take             Balance Sheet

New                              Competitive
Ground                           Advantage
                                 SWOT Diagram
Strategic Plan
Give Me The
Management Big Picture



                   Systems
   People
                             Technology
Give Me The
Management Big Picture


                    Systems
                    •   Internal
                    •   External
People              •
                    •
                        Legal
                        Government
•   Who
•   Position
•
•
    Project Role
    Why Involved
                    Context Diagram
                                      Technology
•   Expectations                      •   Enterprise Architecture
                                      •   Products
Persona Worksheet                     •   Versions

                                      Roadmap
What’s The
Approvals Scope
Management



                  Navigation
 Processes
                               Presentatio
                                   n
What’s The
Approvals Scope
Management



Processes           Navigation
                    •   Intuitive
                    •
•
•
•
    Who
    What
    When
                    •
                    •
                        Consistent
                        Contextual
                        Relevant
                                     Presentatio
•
•
    Where
    How             Wireframe        n
                                     •   Menu
Swim Lane Diagram                    •   Layouts
                                     •   Styles
                                     •   Colors
                                     •   Fonts

                                     Template
Context
Approvals About Details
Management
Who Cares



                   Usability
    User
  Audience                     Training
Context
Approvals About Details
Management
Who Cares

                        Usability
                        •   Intuitive Labels
                        •   Intuitive Navigation
                        •   Familiar Topics
                        •   Easy to Find, Search

User Audience
                        •
                        •
                            Easy to Filter, Sort
                            Easy to Consume        Training
                        •   Easy to Reference      •   Topics
•   Audience Personas
                        •   Easy to Tag            •   Audiences
•   User Scenarios
                        •   Easy to Share          •   Media
•   Use Cases
•   Roles                                          •   Instructional
                                                   •   Self-Paced
                                                   •   Webinars
                                                   •   Schedule
Context
Approvals
Management
Are We
Search There Yet



                   Metrics

Communicatio                 Feedback
    n
Context
Approvals
Management
Are We
Search There Yet

                        Metrics
                        •   Site Statistics
                              o Hits by Role
                              o Hits by Content Type
                              o Content with no Hits
    Communicatio
        n
                        •   KPI / ROI
                             o Increase X by Y %       Feedback
                             o Decrease X by Y %       •   Content
•   Audience Personas        o Breakeven                    o Visible Owner
•   Management Story                                        o Current / Trust
•   Media                                                   o Organization
•   Timing                                             •   Search
•   Message                                                 o Relevancy
•   Action Points                                           o Keywords
•   Recurrence                                              o Facets / Groups

Information architecture strategic process

  • 1.
    Tell Me Why Give Me The Big Picture What’s The Who Cares Are We There Yet Scope About Details
  • 2.
    Tell Me Why Reduce Expenses Take New Competitive Ground Advantage
  • 3.
    Tell Me Why Reduce Expenses Take Balance Sheet New Competitive Ground Advantage SWOT Diagram Strategic Plan
  • 4.
    Give Me The ManagementBig Picture Systems People Technology
  • 5.
    Give Me The ManagementBig Picture Systems • Internal • External People • • Legal Government • Who • Position • • Project Role Why Involved Context Diagram Technology • Expectations • Enterprise Architecture • Products Persona Worksheet • Versions Roadmap
  • 6.
    What’s The Approvals Scope Management Navigation Processes Presentatio n
  • 7.
    What’s The Approvals Scope Management Processes Navigation • Intuitive • • • • Who What When • • Consistent Contextual Relevant Presentatio • • Where How Wireframe n • Menu Swim Lane Diagram • Layouts • Styles • Colors • Fonts Template
  • 8.
    Context Approvals About Details Management WhoCares Usability User Audience Training
  • 9.
    Context Approvals About Details Management WhoCares Usability • Intuitive Labels • Intuitive Navigation • Familiar Topics • Easy to Find, Search User Audience • • Easy to Filter, Sort Easy to Consume Training • Easy to Reference • Topics • Audience Personas • Easy to Tag • Audiences • User Scenarios • Easy to Share • Media • Use Cases • Roles • Instructional • Self-Paced • Webinars • Schedule
  • 10.
    Context Approvals Management Are We Search ThereYet Metrics Communicatio Feedback n
  • 11.
    Context Approvals Management Are We Search ThereYet Metrics • Site Statistics o Hits by Role o Hits by Content Type o Content with no Hits Communicatio n • KPI / ROI o Increase X by Y % Feedback o Decrease X by Y % • Content • Audience Personas o Breakeven o Visible Owner • Management Story o Current / Trust • Media o Organization • Timing • Search • Message o Relevancy • Action Points o Keywords • Recurrence o Facets / Groups