SlideShare a Scribd company logo
INFLUENCER
MARKETING
CAMPAIGN
“Focus on a long-term approach
rooted in a two-way dialogue.
It’s often the phases between
campaigns and events that allow
you to have in-depth
conversations, get valuable
feedback and really gain a
deeper understanding around
what matters to your influencers.
Investing this time and valuable
resources builds credibility. This
credibility and trust with an
influencer is key to ongoing
success.”
INFLUENCER
MARKETING
2
AMANDA DUNCAN,
Senior Communications
Officer, Microsoft
Influencer marketing for consumer
products is the fastest growing trend
in marketing. It requires a strategic
approach to product launches,
campaigns and use of social media.
INFLUENCER MARKETING
AGENDA:
Campaign Concept
Campaign Framework
Brief
Table of Contents
Project Plan
5
Budget
Summary
1
5
6
2
3
4
Appendix 7
3
VISION
GOALS STRATEGY
• Establish and build key influencer
relationships.
• Promote to influencer audiences
• Extend and grow brand awareness
• Sales growth
Become the leading brand
among key influencers.
Establish and build
relationships amongst
influencer community.
Harness community to fuel
growth.
• Seed products in top influencers
• Create campaign for influencers to
use
• Synchronize activities to create wave
• Manage SM sentiment
1
CAMPAIGN HIGH LEVEL FRAMEWORK
Campaign
Influencers are protective over their audiences and anything that can damage their brand and relationships. Their goals
are typically to incrase engagement, community numbers and ultimately revenue.
The community campaign is a brand sponsored prize/competition based on tickets to top music talent performances
and/or equipment. This delivers a strong message that the brand is interested in helping them with their audience and
building long-term relationships.
Influencer
Activation
Influencer
Community
Social media
Website
Purchase
Awareness and Sales
Brand
Create campaign assets
Identify key influencers
Outreach/Communications
Synchronised campaigns
Track/respond and follow up
Campaign
Brand points
Communications
Community Campaign
04Pre-launch check all digital
processes work. Launch
coordinated campaign and
track initial reactions.
Launch
05Track brand reach, mentions,
clicks and sales. On social
media respond to any
negative reactions and track
engagement levels of
influencer.
Track, Respond
06Detailed breakdown of reach,
engagement, affiliate clicks,
sales related to affiliate links
and use of coupon codes.
Reports/Learnings
01 Search find and benchmark
key influencers. Profile their
communication channels,
audience demographics,
benchmark engagement rates
and use of brands.
Identify Influencers
02 Project plan
Timings, schedule
Influencer profiles
Influencer assets
Community campaign assets
Campaign Planning
03 Create content for influencer
outreach. Contracts, email
templates, campaign details
and timelines, photos and
details of audience
competitions.
Outreach
01
02
03
04
Strategy/
Plan/
Assets
Outreach
Launch
Track/
Respond
Reports/
Learnings
Identify
Influencers.
05
06
INFLUENCER
MARKETING
Influencer
Activation
Influencer
Community
Social media
Website
Purchase
Awareness and Sales
Brand
Create campaign assets
Identify key influencers
Outreach/Communications
Synchronised campaigns
Track/respond and follow up
Campaign
Brand points
Communications
Community Campaign
1. Identify Influencers
Search find and benchmark key influencers.
Profile their communication channels,
audience demographics, benchmark
engagement rates and use of brands.
INFLUENCERS
MEGA
MACRO
MICRO
1M+ followers
10k – 999k followers
1 – 10k followers
Engagement rates go
down as the number of
followers increases.
MEGA MACRO MICRO
Targeted Reach
Content Quality
Accessible
Increased Trust
High Engagement
Low Cost
Explosive Reach
Halo Effect
Professionalism
2
1. Identify Influencers
Influencer and customer segments need to
align with the brand. Products and
campaigns need to be relevant to the
influencer community.
INFLUENCERS
Influencer
Influencer
Community
Brand
SEGMENT 1 SEGMENT 2
Influencers who are
…
Influencers who
are...
SEGMENT 3
Influencers who
are…
2
2. Campaign Planning
Campaign assets are based on two criteria:
1. Project plan
2. Timings, schedule
3. Influencer profiles
4. Influencer assets
5. Community campaign assets
STRATEGY AND DEVELOPMENT
Equipment
• Brand equipment
• package.
• T-Shirt.
• Mug.
• Pen.
Material branding
• Website graphics with affiliate link.
• Community campaign graphics.
• Product images.
• Pre-written review(s) for blogs.
• Video(s) of products
• Affiliate codes/Coupons
Digital
1. Sponsored content
2. Reviews
3. Competitions and giveaways
4. Product and content collaborations
5. Long-term ambassadors
2
Create content for influencer outreach. Contracts, email
templates, campaign details and timelines, photos and
details of audience competitions.
3. Outreach
Influencer outreach - send contracts, email,
campaign details and timelines, photos and
details of audience competitions.
OUTREACH
22
Media
• Email templates.
• Outreach platform
• Tracking/project
management tools
Communications
• NDA
• Influencer agreement
• Terms and conditions (competition)
Legal
• Mini-site for affiliates
• Influencer Hub
• Hold brand assets
• Product images…
4. Launch
Pre-launch check all digital processes work.
Launch coordinated campaign and track
initial reactions.
LAUNCH
2
Media
• Check systems are setup
• Benchmark reports pre-activity
• Digital assets are in place
• Check affiliate/coupon links
• Scale platforms
Systems
• Pre-launch teasers and snippets
• Build expectation using PR &
influencers
• Check influencers are ready
• Activities and timings agreed
• Synchronize timings
• Harness paid media
• Amplify using PR
Communications
• Target viral
opportunities
• Harness stories from
users
• Respond quickly
• Amplify
Track brand reach, mentions, clicks and
sales. On social media respond to any
negative reactions and track engagement
levels of influencer.
TRACK AND RESPOND
Web Analytics
Influencer campaign platform
• Track by influencer
• Track influencer
communications
• Track communities by
influencer
Influencer Tools
Social Media Brand Analysis
• Sentiment
• Mentions
• Profiles
Social Media Tools
Website analytics platform
• Affiliate Clicks
• Website traffic
• Sales
• Attribution
Mentions
0
50
100
Clicks
0
100
200
Sales
0
50
100
2
6. Reports/Learning
Detailed breakdown of reach, engagement,
affiliate clicks, sales related to affiliate links
and use of coupon codes.
REPORTS AND LEARNINGS
Facebook %
No of people
Analysis of mentions across
Facebook.
Instagram %
No of people
Analysis of mentions across
Instagram.
Twitter %
No of people
Analysis of mentions across
Twitter.
YouTube %
No of people
Analysis of mentions across
YouTube.
Affiliate Clicks
No of clicks
Total clicks and attribution
of click source.
Sales
No of sales
Sales attributed by channel.
Customer profiles based on
sales.
Sentiment analysis
Positive/Negative ratio
Analysis of brand across
channels.
Influencer feedback
Feedback/Ideas
Feedback report from
influencers and
recommendations.
Comprehensive reports indicating key insights, further opportunities
and feedback from influencers. This will help build and develop
further Influencer Marketing campaigns and strengthen
relationships.
Reporting
2
Campaign Concept
Influencer Audience Sales
Leads
Opportunities
Engagement
Feedback
Content
Measure
Sentiment Nurture
Direct & Indirect Sales
Attribution
Using social media, web analytics and influencer marketing tools we can track every aspect of the influencer
campaigns. In addition, the data from social networks will provide deep insights into the customer segments that
engage with the brand. As a result, these insights can be used to further target customer segments to develop
leads and sales opportunities.
3
Campaign Concept
CampaignConcept
Competitions are one of the most effective ways to engage an influencers audience. The goal for the brand
campaign is to create a direct link and association between the influencer and the brand.
3
Influencer
Audience
Drives engagement and generates brand
awareness.
Helps to build and grow influencers audience
Influencer Campaign High Level Timings
Phase Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1. Identify Influencers
2. Campaign planning
3. Influencer Outreach
4. Launch
5. Track and respond
6. Campaign reports
4
Estimated Budget
Item Budget Details
Campaign Management
Influencer Management
Reporting
Phase 1 £
Phase 2
Phase 3
Phase 4 & 5
Phase 6
Main activation budget Equipment £
Tickets/Giveaways £
Influencer Brand
Placement
£
Platforms/Digital £
TOTAL £
5
* - this is estimated based on running the platforms for 4 months and includes reporting, customer profiling and insights.
Summary:
Key benefits:
o Opportunity to extend brand reach
o Target new audiences
o Create new marketing model based
on direct sales
o Measure every aspect of campaign
o Develop new digital capabilités
o Grow sales
10
o Detailed project management of
campaign
o Focus on brand awareness and sales
o Develop insights around customer
segments
o Use as initial learning for broader
influencer marketing – consumer
products
o Focus on long-term relationships
6
Contact:
gary@garyfox.co
Gary Fox has over 25 years in sales and marketing working for brands across a multitude of markets:
Hp, Microsoft, Nike, Gillette, CitiBank. He has a MBA from Warwick Business School and is a doctoral
researcher at Cranfield University studying how AI enabled digital innovation changes marketing
strategy.
Gary Fox
Appendix
Influencer Marketing Statistics
WHY INFLUENCER MARKETING?
21
of online consumers use adblockers.
Influencers provide access to a
relevant audience and the ability to
understand them.
Influencers build a narrative of
trust.
Influencers bring a human element
and help capture the personality of
the brand.
92%
47%
of people trust online recommendations.
Brands like SAP, Hp and Microsoft
are now engaging with B2C and
B2B influencer marketing.
of people (B2B and B2C) rely on
recommendations in making purchase
decisions.
68%
7
INFLUENCER MARKETING STATISTICS
2-3%
5.7%
Engagement rates
Average for brands across industries
Average influencer rate
Sources: Business Insider Report 2018
Influencermarketinghub
eConsultancy
U$D 4.6Bn
Marketing Spend
2018 Marketing spend.
U$D 6.5Bn 2019 Estimated marketing
spend.
U$D 7.65
Earned Media Value Per $1 Spent
2018 Average earned media
value.
92%
Marketing Trends
Of marketers who use
influencer marketing found it
to be effective.
7
STRATEGIC FRAMEWORK
HOW TO VIDEOS
GRAPHICS
USER GENERATED CONTENT
SALES SUPPORT
CRM
LOYALTYENGAGEMENT
MARKETING
PAID
EARNED
LISTENING
LEARNING
OWNED
SHARED
OWNBUY
NEW USE CASES
REWARDING
USER GENERATED REVIEWS
ENGAGEMENT
CONTENT COMMERCE
Q & A VIDEOS
INFOGRAPHICS
INTENT
SCENARIOS
OUTCOME
PERSONAS
COMMON QUESTIONS
7

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Influencer Marketing Strategy - A Six Step Guide

  • 2. “Focus on a long-term approach rooted in a two-way dialogue. It’s often the phases between campaigns and events that allow you to have in-depth conversations, get valuable feedback and really gain a deeper understanding around what matters to your influencers. Investing this time and valuable resources builds credibility. This credibility and trust with an influencer is key to ongoing success.” INFLUENCER MARKETING 2 AMANDA DUNCAN, Senior Communications Officer, Microsoft
  • 3. Influencer marketing for consumer products is the fastest growing trend in marketing. It requires a strategic approach to product launches, campaigns and use of social media. INFLUENCER MARKETING AGENDA: Campaign Concept Campaign Framework Brief Table of Contents Project Plan 5 Budget Summary 1 5 6 2 3 4 Appendix 7
  • 4. 3 VISION GOALS STRATEGY • Establish and build key influencer relationships. • Promote to influencer audiences • Extend and grow brand awareness • Sales growth Become the leading brand among key influencers. Establish and build relationships amongst influencer community. Harness community to fuel growth. • Seed products in top influencers • Create campaign for influencers to use • Synchronize activities to create wave • Manage SM sentiment 1
  • 5. CAMPAIGN HIGH LEVEL FRAMEWORK Campaign Influencers are protective over their audiences and anything that can damage their brand and relationships. Their goals are typically to incrase engagement, community numbers and ultimately revenue. The community campaign is a brand sponsored prize/competition based on tickets to top music talent performances and/or equipment. This delivers a strong message that the brand is interested in helping them with their audience and building long-term relationships. Influencer Activation Influencer Community Social media Website Purchase Awareness and Sales Brand Create campaign assets Identify key influencers Outreach/Communications Synchronised campaigns Track/respond and follow up Campaign Brand points Communications Community Campaign
  • 6. 04Pre-launch check all digital processes work. Launch coordinated campaign and track initial reactions. Launch 05Track brand reach, mentions, clicks and sales. On social media respond to any negative reactions and track engagement levels of influencer. Track, Respond 06Detailed breakdown of reach, engagement, affiliate clicks, sales related to affiliate links and use of coupon codes. Reports/Learnings 01 Search find and benchmark key influencers. Profile their communication channels, audience demographics, benchmark engagement rates and use of brands. Identify Influencers 02 Project plan Timings, schedule Influencer profiles Influencer assets Community campaign assets Campaign Planning 03 Create content for influencer outreach. Contracts, email templates, campaign details and timelines, photos and details of audience competitions. Outreach 01 02 03 04 Strategy/ Plan/ Assets Outreach Launch Track/ Respond Reports/ Learnings Identify Influencers. 05 06 INFLUENCER MARKETING Influencer Activation Influencer Community Social media Website Purchase Awareness and Sales Brand Create campaign assets Identify key influencers Outreach/Communications Synchronised campaigns Track/respond and follow up Campaign Brand points Communications Community Campaign
  • 7. 1. Identify Influencers Search find and benchmark key influencers. Profile their communication channels, audience demographics, benchmark engagement rates and use of brands. INFLUENCERS MEGA MACRO MICRO 1M+ followers 10k – 999k followers 1 – 10k followers Engagement rates go down as the number of followers increases. MEGA MACRO MICRO Targeted Reach Content Quality Accessible Increased Trust High Engagement Low Cost Explosive Reach Halo Effect Professionalism 2
  • 8. 1. Identify Influencers Influencer and customer segments need to align with the brand. Products and campaigns need to be relevant to the influencer community. INFLUENCERS Influencer Influencer Community Brand SEGMENT 1 SEGMENT 2 Influencers who are … Influencers who are... SEGMENT 3 Influencers who are… 2
  • 9. 2. Campaign Planning Campaign assets are based on two criteria: 1. Project plan 2. Timings, schedule 3. Influencer profiles 4. Influencer assets 5. Community campaign assets STRATEGY AND DEVELOPMENT Equipment • Brand equipment • package. • T-Shirt. • Mug. • Pen. Material branding • Website graphics with affiliate link. • Community campaign graphics. • Product images. • Pre-written review(s) for blogs. • Video(s) of products • Affiliate codes/Coupons Digital 1. Sponsored content 2. Reviews 3. Competitions and giveaways 4. Product and content collaborations 5. Long-term ambassadors 2 Create content for influencer outreach. Contracts, email templates, campaign details and timelines, photos and details of audience competitions.
  • 10. 3. Outreach Influencer outreach - send contracts, email, campaign details and timelines, photos and details of audience competitions. OUTREACH 22 Media • Email templates. • Outreach platform • Tracking/project management tools Communications • NDA • Influencer agreement • Terms and conditions (competition) Legal • Mini-site for affiliates • Influencer Hub • Hold brand assets • Product images…
  • 11. 4. Launch Pre-launch check all digital processes work. Launch coordinated campaign and track initial reactions. LAUNCH 2 Media • Check systems are setup • Benchmark reports pre-activity • Digital assets are in place • Check affiliate/coupon links • Scale platforms Systems • Pre-launch teasers and snippets • Build expectation using PR & influencers • Check influencers are ready • Activities and timings agreed • Synchronize timings • Harness paid media • Amplify using PR Communications • Target viral opportunities • Harness stories from users • Respond quickly • Amplify
  • 12. Track brand reach, mentions, clicks and sales. On social media respond to any negative reactions and track engagement levels of influencer. TRACK AND RESPOND Web Analytics Influencer campaign platform • Track by influencer • Track influencer communications • Track communities by influencer Influencer Tools Social Media Brand Analysis • Sentiment • Mentions • Profiles Social Media Tools Website analytics platform • Affiliate Clicks • Website traffic • Sales • Attribution Mentions 0 50 100 Clicks 0 100 200 Sales 0 50 100 2
  • 13. 6. Reports/Learning Detailed breakdown of reach, engagement, affiliate clicks, sales related to affiliate links and use of coupon codes. REPORTS AND LEARNINGS Facebook % No of people Analysis of mentions across Facebook. Instagram % No of people Analysis of mentions across Instagram. Twitter % No of people Analysis of mentions across Twitter. YouTube % No of people Analysis of mentions across YouTube. Affiliate Clicks No of clicks Total clicks and attribution of click source. Sales No of sales Sales attributed by channel. Customer profiles based on sales. Sentiment analysis Positive/Negative ratio Analysis of brand across channels. Influencer feedback Feedback/Ideas Feedback report from influencers and recommendations. Comprehensive reports indicating key insights, further opportunities and feedback from influencers. This will help build and develop further Influencer Marketing campaigns and strengthen relationships. Reporting 2
  • 14. Campaign Concept Influencer Audience Sales Leads Opportunities Engagement Feedback Content Measure Sentiment Nurture Direct & Indirect Sales Attribution Using social media, web analytics and influencer marketing tools we can track every aspect of the influencer campaigns. In addition, the data from social networks will provide deep insights into the customer segments that engage with the brand. As a result, these insights can be used to further target customer segments to develop leads and sales opportunities. 3
  • 15. Campaign Concept CampaignConcept Competitions are one of the most effective ways to engage an influencers audience. The goal for the brand campaign is to create a direct link and association between the influencer and the brand. 3 Influencer Audience Drives engagement and generates brand awareness. Helps to build and grow influencers audience
  • 16. Influencer Campaign High Level Timings Phase Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1. Identify Influencers 2. Campaign planning 3. Influencer Outreach 4. Launch 5. Track and respond 6. Campaign reports 4
  • 17. Estimated Budget Item Budget Details Campaign Management Influencer Management Reporting Phase 1 £ Phase 2 Phase 3 Phase 4 & 5 Phase 6 Main activation budget Equipment £ Tickets/Giveaways £ Influencer Brand Placement £ Platforms/Digital £ TOTAL £ 5 * - this is estimated based on running the platforms for 4 months and includes reporting, customer profiling and insights.
  • 18. Summary: Key benefits: o Opportunity to extend brand reach o Target new audiences o Create new marketing model based on direct sales o Measure every aspect of campaign o Develop new digital capabilités o Grow sales 10 o Detailed project management of campaign o Focus on brand awareness and sales o Develop insights around customer segments o Use as initial learning for broader influencer marketing – consumer products o Focus on long-term relationships 6
  • 19. Contact: gary@garyfox.co Gary Fox has over 25 years in sales and marketing working for brands across a multitude of markets: Hp, Microsoft, Nike, Gillette, CitiBank. He has a MBA from Warwick Business School and is a doctoral researcher at Cranfield University studying how AI enabled digital innovation changes marketing strategy. Gary Fox
  • 21. WHY INFLUENCER MARKETING? 21 of online consumers use adblockers. Influencers provide access to a relevant audience and the ability to understand them. Influencers build a narrative of trust. Influencers bring a human element and help capture the personality of the brand. 92% 47% of people trust online recommendations. Brands like SAP, Hp and Microsoft are now engaging with B2C and B2B influencer marketing. of people (B2B and B2C) rely on recommendations in making purchase decisions. 68% 7
  • 22. INFLUENCER MARKETING STATISTICS 2-3% 5.7% Engagement rates Average for brands across industries Average influencer rate Sources: Business Insider Report 2018 Influencermarketinghub eConsultancy U$D 4.6Bn Marketing Spend 2018 Marketing spend. U$D 6.5Bn 2019 Estimated marketing spend. U$D 7.65 Earned Media Value Per $1 Spent 2018 Average earned media value. 92% Marketing Trends Of marketers who use influencer marketing found it to be effective. 7
  • 23. STRATEGIC FRAMEWORK HOW TO VIDEOS GRAPHICS USER GENERATED CONTENT SALES SUPPORT CRM LOYALTYENGAGEMENT MARKETING PAID EARNED LISTENING LEARNING OWNED SHARED OWNBUY NEW USE CASES REWARDING USER GENERATED REVIEWS ENGAGEMENT CONTENT COMMERCE Q & A VIDEOS INFOGRAPHICS INTENT SCENARIOS OUTCOME PERSONAS COMMON QUESTIONS 7

Editor's Notes

  1. https://pixabay.com/en/model-businessman-corporate-2911332/