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© Copyright 2006-2017, Inflectra Corporation
®
Page: 1
London User Summit: 2017
Secondary Title
© Copyright 2006-2017, Inflectra Corporation
®
Page: 2
Agenda
 1:30 - 1:45 Meet & Greet
 1:45 – 2:00 Icebreaker
 2:00 - 2:30 Company News
 2:30 - 3:30 Spira Showcase
 3:30 - 3:45 Coffee Break
 3:45 - 4:30 Rapise Showcase [Adam]
 4:30 - 4:45 Coffee Break
 4:45 – 5:15 KronoDesk Showcase
 5:15 - 5:45 Break-out Session/Open Forum Discussion
 5:45 – 6:00 Feedback & Wrap Up
 6:00 onward - Social Hour
© Copyright 2006-2017, Inflectra Corporation
®
Page: 3
Company News
Secondary Title
© Copyright 2006-2017, Inflectra Corporation
®
The last few months
 Big releases across our product line:
 SpiraTeam 5.1
 Rapise 5.0
 KronoDesk 2.0
 Updates to plugins (Excel, Jira)
 Open sourcing a number of plugins
 New company strategy to make our tools better,
faster
 New initiatives (like today) to engage and help
our customers beyond traditional support
Page: 4
© Copyright 2006-2017, Inflectra Corporation
®
Where do we want Inflectra to go next?
 Accelerate growth (in response to user demand,
not VC rounds)
 Release updates across our product line on a
consistent basis
 Develop features faster that make our tools ever
easier to use, and ever more powerful (it’s a
tightrope)
 Stay true to who we are and why we get up in
the morning
Page: 5
© Copyright 2006-2017, Inflectra Corporation
®
Page: 6
Background – Who Are We?
© Copyright 2006-2017, Inflectra Corporation
®
In a nutshell…
Page: 7
© Copyright 2006-2017, Inflectra Corporation
®
What does this mean for you?
 We are focusing on three groups of people
 Each release will balance how we can help each
group, so everyone in your teams can get the
most out of our products
Page: 8
Testers ManagersDevelopers
© Copyright 2006-2017, Inflectra Corporation
®
What specific changes are we making?
 Updating our marketing to emphasize the “why”
 Why is Inflectra different
 Why you use our products
 Ensuring that we have a cohesive platform and
ecosystem that supports our brand
 Smaller releases to get new features out faster
and respond more quickly to your feedback
 Reaching out more proactively to our customers
and potential customers
 We’ll discuss this more later…
Page: 9
© Copyright 2006-2017, Inflectra Corporation
®
Branding Changes
 In late 2016 we brought in a new head of marketing to
better communicate with our users.
 We have a new brand and identity that is simpler and
more cohesive across our products:
Page: 10
© Copyright 2006-2017, Inflectra Corporation
®
Nurturing the Inflectra Community
 Sponsoring Local Meetups
 DC Agile Testing Community
 DC Coding Community
 Inflectra User Summits
 Europe – This Week
 London
 Zürich
 Germany
 North America
 Boston, MA – May 18th
 San Francisco, CA – September 28th
 Future
 2018 – Europe-Wide Event?
Page: 11
© Copyright 2006-2017, Inflectra Corporation
®
Getting Social with Inflectra
 Website – Blog, Support Forums
 Twitter – Latest News & Info
 Facebook – News & Industry
 LinkedIn – In Depth Coverage
 Google+ - Industry & Background
 YouTube – Product Videos
 Pinterest – Diagrams and Infographics
 Instagram – People & Events
 Other Places?
 SnapChat? XING? VK ? Dzone?
Page: 12
© Copyright 2006-2017, Inflectra Corporation
®
Training Initiatives
 Developing curricula and training guides (see above)
 Working w/ partners to create online courses using LMS
 Free YouTube based videos for self-training
Page: 13
© Copyright 2006-2017, Inflectra Corporation
®
Demo of Velpic LMS Platform
Page: 14
© Copyright 2006-2017, Inflectra Corporation
®
Product Showcases
Page: 16
© Copyright 2006-2017, Inflectra Corporation
®
Page: 17
Overview: The Inflectra® Platform
SpiraTeam®
SpiraTest®
Requirements & Test
Management
SpiraPlan®
Project Management &
Defect Tracking
KronoDesk®
IT Support & Help Desk Ticketing
Rapise®
Test Automation Platform (Web, GUI, Services)
TaraVault™ - Source Code Hosting
© Copyright 2006-2017, Inflectra Corporation
®
Spira Show Case & Roadmap
Page: 18
© Copyright 2006-2017, Inflectra Corporation
®
SpiraTeam 5.2 Showcase
 New incident list / detail page [Simon]
 Followers
 UI Updates
 Associations
 Graphs, maybe
 Program planning board [Adam]
 Testing things [Adam]
 Auto-suspect
 Test set auto-scheduling on build
 Scheduled Release - April 7th, 2017
Page: 19
© Copyright 2006-2017, Inflectra Corporation
®
SpiraTeam – Near-Term Roadmap
 Version 5.3 – Summer 2017
 Personalized dashboards for developers, testers and managers
 Tasks pages UI redesign to include new layout & fast loading
 Tasks cross-project associations functionality
 Instant Messenger Enhancements
 New charts and graphs added to dashboards & core pages
 High-level program planning milestone-views
 Version 5.4 – Autumn 2017
 Test configuration management, with support grid test data
 Enhancements for exploratory and session-based testing
 Cross-project associations for test cases
 Test pages UI redesigns to include new layout and fast loading
© Copyright 2006-2017, Inflectra Corporation
®
SpiraTeam – Versions 6.x – Ideas for 2018
1. Document workflow functionality with steps, types, transitions and
states, with electronic-signature
2. Support for release notifications and custom property field
notifications
3. Integrated intelligent alerting system with AI diagnostics
4. Enhanced timecard management with support for hours-per-day
level reporting
5. Support for financial estimations and tracking, and budget
forecasting
6. Support for Earned Value Management reporting
7. Program Portfolio Management (PPM) Enhancements
8. Project Tracks and Personnel Groups for enhanced planning
9. Features for storing and managing freeform documentation
10. Enhanced code manager and reviewing functionality
© Copyright 2006-2017, Inflectra Corporation
®
Rapise Show Case
Page: 22
© Copyright 2006-2017, Inflectra Corporation
®
Rapise – Version 5.1 – Spring 2017
 Specialized support for testing Microsoft web
applications
 Office365
 Dynamics365
 Rapise Visual Language – scriptless test design
 General usability updates to streamline record/playback
 Enhances REST API testing validation functionality
 Sample frameworks using Rapise with Git or Microsoft
TFS
 Global File Object to streamline file handling
© Copyright 2006-2017, Inflectra Corporation
®
Rapise Showcase
 Overview of Rapise
 Record, Learn & Play
 The SPY tools
 Showcase of 5.0 and 5.1
 5.1 - Rapise Visual Language
 5.0 - SOAP and REST
 Integration with NeoLoad
Page: 24
© Copyright 2006-2017, Inflectra Corporation
®
Rapise – Future Development Roadmap
 Version 5.2 – Mobile & Web Enhancements
 Integration with Kobiton mobile device cloud
 Support for Apple Xcode XCUITest and Appium 1.6 (replaces
UIAutomation)
 Support for recording with Microsoft Edge Web on Windows 10
 Support for recording test scripts during mobile testing when
sending events
 Version 5.3 – Data-Driven
 Data-driven testing, integrated with planned SpiraTeam data-
tables
 Support for additional packaged applications based on customer
feedback
 Smart-Learn functionality for learning complex compound
objects
© Copyright 2006-2017, Inflectra Corporation
®
KronoDesk Show Case
Page: 26
© Copyright 2006-2017, Inflectra Corporation
®
KronoDesk Showcase
 What it is and what it does [Adam]
 Why would you need it?
 Highlight new version [Simon]
 New User Interface
 Auto-suggest
 KB Insert
 Integration with SpiraTeam
Page: 27
© Copyright 2006-2017, Inflectra Corporation
®
KronoDesk – Product Roadmap
 Version 2.1 – Summer 2017
 Ability to group external users that belong to one customer
organization
 Ability to see all of the tickets in this organization group
 Manage user roles based on external information from CRM
systems
 Custom reporting, graphic with multiple visualizations
 Enhancements to the Administration user interface
 Version 2.2 – SLA Management
 Auto-escalation when tickets sit at a certain status longer than a
configurable period
 Ability to manage different support tiers and escalation levels
 Ability to specify customer-specific SLAs and track actual response
times against SLAs
Page: 28
© Copyright 2006-2017, Inflectra Corporation
®
KronoDesk – Product Roadmap
 Version 2.3 – Social Integration
 Ability to auto-create users from an external website
 Ability to authenticate a user from an external website
 Ability to choose role based on info from external website
 Integrated real-time chat capability
 Integration with Social Media Accounts
 Versions 3.x – Longer Term Features
 Support for ITIL framework processes and procedures
 Ability to have separate KronoDesk instances per domain
 Asset-management capabilities for managing internal IT assets
and tracking by user
 Centralized document repository for admins
 Customizable document report writer
Page: 29
© Copyright 2006-2017, Inflectra Corporation
®
Wrap-Up
Page: 30
© Copyright 2006-2017, Inflectra Corporation
®
Wrap Up
 Feedback (+s and deltas)
 Was this useful?
 How can be harness this group going forward
 Local meeting
 Annual user summits
 Other ideas?
 Blogging opportunities
 Other online platforms
Page: 31

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Inflectra 2017 London User Summit

  • 1. © Copyright 2006-2017, Inflectra Corporation ® Page: 1 London User Summit: 2017 Secondary Title
  • 2. © Copyright 2006-2017, Inflectra Corporation ® Page: 2 Agenda  1:30 - 1:45 Meet & Greet  1:45 – 2:00 Icebreaker  2:00 - 2:30 Company News  2:30 - 3:30 Spira Showcase  3:30 - 3:45 Coffee Break  3:45 - 4:30 Rapise Showcase [Adam]  4:30 - 4:45 Coffee Break  4:45 – 5:15 KronoDesk Showcase  5:15 - 5:45 Break-out Session/Open Forum Discussion  5:45 – 6:00 Feedback & Wrap Up  6:00 onward - Social Hour
  • 3. © Copyright 2006-2017, Inflectra Corporation ® Page: 3 Company News Secondary Title
  • 4. © Copyright 2006-2017, Inflectra Corporation ® The last few months  Big releases across our product line:  SpiraTeam 5.1  Rapise 5.0  KronoDesk 2.0  Updates to plugins (Excel, Jira)  Open sourcing a number of plugins  New company strategy to make our tools better, faster  New initiatives (like today) to engage and help our customers beyond traditional support Page: 4
  • 5. © Copyright 2006-2017, Inflectra Corporation ® Where do we want Inflectra to go next?  Accelerate growth (in response to user demand, not VC rounds)  Release updates across our product line on a consistent basis  Develop features faster that make our tools ever easier to use, and ever more powerful (it’s a tightrope)  Stay true to who we are and why we get up in the morning Page: 5
  • 6. © Copyright 2006-2017, Inflectra Corporation ® Page: 6 Background – Who Are We?
  • 7. © Copyright 2006-2017, Inflectra Corporation ® In a nutshell… Page: 7
  • 8. © Copyright 2006-2017, Inflectra Corporation ® What does this mean for you?  We are focusing on three groups of people  Each release will balance how we can help each group, so everyone in your teams can get the most out of our products Page: 8 Testers ManagersDevelopers
  • 9. © Copyright 2006-2017, Inflectra Corporation ® What specific changes are we making?  Updating our marketing to emphasize the “why”  Why is Inflectra different  Why you use our products  Ensuring that we have a cohesive platform and ecosystem that supports our brand  Smaller releases to get new features out faster and respond more quickly to your feedback  Reaching out more proactively to our customers and potential customers  We’ll discuss this more later… Page: 9
  • 10. © Copyright 2006-2017, Inflectra Corporation ® Branding Changes  In late 2016 we brought in a new head of marketing to better communicate with our users.  We have a new brand and identity that is simpler and more cohesive across our products: Page: 10
  • 11. © Copyright 2006-2017, Inflectra Corporation ® Nurturing the Inflectra Community  Sponsoring Local Meetups  DC Agile Testing Community  DC Coding Community  Inflectra User Summits  Europe – This Week  London  Zürich  Germany  North America  Boston, MA – May 18th  San Francisco, CA – September 28th  Future  2018 – Europe-Wide Event? Page: 11
  • 12. © Copyright 2006-2017, Inflectra Corporation ® Getting Social with Inflectra  Website – Blog, Support Forums  Twitter – Latest News & Info  Facebook – News & Industry  LinkedIn – In Depth Coverage  Google+ - Industry & Background  YouTube – Product Videos  Pinterest – Diagrams and Infographics  Instagram – People & Events  Other Places?  SnapChat? XING? VK ? Dzone? Page: 12
  • 13. © Copyright 2006-2017, Inflectra Corporation ® Training Initiatives  Developing curricula and training guides (see above)  Working w/ partners to create online courses using LMS  Free YouTube based videos for self-training Page: 13
  • 14. © Copyright 2006-2017, Inflectra Corporation ® Demo of Velpic LMS Platform Page: 14
  • 15. © Copyright 2006-2017, Inflectra Corporation ® Product Showcases Page: 16
  • 16. © Copyright 2006-2017, Inflectra Corporation ® Page: 17 Overview: The Inflectra® Platform SpiraTeam® SpiraTest® Requirements & Test Management SpiraPlan® Project Management & Defect Tracking KronoDesk® IT Support & Help Desk Ticketing Rapise® Test Automation Platform (Web, GUI, Services) TaraVault™ - Source Code Hosting
  • 17. © Copyright 2006-2017, Inflectra Corporation ® Spira Show Case & Roadmap Page: 18
  • 18. © Copyright 2006-2017, Inflectra Corporation ® SpiraTeam 5.2 Showcase  New incident list / detail page [Simon]  Followers  UI Updates  Associations  Graphs, maybe  Program planning board [Adam]  Testing things [Adam]  Auto-suspect  Test set auto-scheduling on build  Scheduled Release - April 7th, 2017 Page: 19
  • 19. © Copyright 2006-2017, Inflectra Corporation ® SpiraTeam – Near-Term Roadmap  Version 5.3 – Summer 2017  Personalized dashboards for developers, testers and managers  Tasks pages UI redesign to include new layout & fast loading  Tasks cross-project associations functionality  Instant Messenger Enhancements  New charts and graphs added to dashboards & core pages  High-level program planning milestone-views  Version 5.4 – Autumn 2017  Test configuration management, with support grid test data  Enhancements for exploratory and session-based testing  Cross-project associations for test cases  Test pages UI redesigns to include new layout and fast loading
  • 20. © Copyright 2006-2017, Inflectra Corporation ® SpiraTeam – Versions 6.x – Ideas for 2018 1. Document workflow functionality with steps, types, transitions and states, with electronic-signature 2. Support for release notifications and custom property field notifications 3. Integrated intelligent alerting system with AI diagnostics 4. Enhanced timecard management with support for hours-per-day level reporting 5. Support for financial estimations and tracking, and budget forecasting 6. Support for Earned Value Management reporting 7. Program Portfolio Management (PPM) Enhancements 8. Project Tracks and Personnel Groups for enhanced planning 9. Features for storing and managing freeform documentation 10. Enhanced code manager and reviewing functionality
  • 21. © Copyright 2006-2017, Inflectra Corporation ® Rapise Show Case Page: 22
  • 22. © Copyright 2006-2017, Inflectra Corporation ® Rapise – Version 5.1 – Spring 2017  Specialized support for testing Microsoft web applications  Office365  Dynamics365  Rapise Visual Language – scriptless test design  General usability updates to streamline record/playback  Enhances REST API testing validation functionality  Sample frameworks using Rapise with Git or Microsoft TFS  Global File Object to streamline file handling
  • 23. © Copyright 2006-2017, Inflectra Corporation ® Rapise Showcase  Overview of Rapise  Record, Learn & Play  The SPY tools  Showcase of 5.0 and 5.1  5.1 - Rapise Visual Language  5.0 - SOAP and REST  Integration with NeoLoad Page: 24
  • 24. © Copyright 2006-2017, Inflectra Corporation ® Rapise – Future Development Roadmap  Version 5.2 – Mobile & Web Enhancements  Integration with Kobiton mobile device cloud  Support for Apple Xcode XCUITest and Appium 1.6 (replaces UIAutomation)  Support for recording with Microsoft Edge Web on Windows 10  Support for recording test scripts during mobile testing when sending events  Version 5.3 – Data-Driven  Data-driven testing, integrated with planned SpiraTeam data- tables  Support for additional packaged applications based on customer feedback  Smart-Learn functionality for learning complex compound objects
  • 25. © Copyright 2006-2017, Inflectra Corporation ® KronoDesk Show Case Page: 26
  • 26. © Copyright 2006-2017, Inflectra Corporation ® KronoDesk Showcase  What it is and what it does [Adam]  Why would you need it?  Highlight new version [Simon]  New User Interface  Auto-suggest  KB Insert  Integration with SpiraTeam Page: 27
  • 27. © Copyright 2006-2017, Inflectra Corporation ® KronoDesk – Product Roadmap  Version 2.1 – Summer 2017  Ability to group external users that belong to one customer organization  Ability to see all of the tickets in this organization group  Manage user roles based on external information from CRM systems  Custom reporting, graphic with multiple visualizations  Enhancements to the Administration user interface  Version 2.2 – SLA Management  Auto-escalation when tickets sit at a certain status longer than a configurable period  Ability to manage different support tiers and escalation levels  Ability to specify customer-specific SLAs and track actual response times against SLAs Page: 28
  • 28. © Copyright 2006-2017, Inflectra Corporation ® KronoDesk – Product Roadmap  Version 2.3 – Social Integration  Ability to auto-create users from an external website  Ability to authenticate a user from an external website  Ability to choose role based on info from external website  Integrated real-time chat capability  Integration with Social Media Accounts  Versions 3.x – Longer Term Features  Support for ITIL framework processes and procedures  Ability to have separate KronoDesk instances per domain  Asset-management capabilities for managing internal IT assets and tracking by user  Centralized document repository for admins  Customizable document report writer Page: 29
  • 29. © Copyright 2006-2017, Inflectra Corporation ® Wrap-Up Page: 30
  • 30. © Copyright 2006-2017, Inflectra Corporation ® Wrap Up  Feedback (+s and deltas)  Was this useful?  How can be harness this group going forward  Local meeting  Annual user summits  Other ideas?  Blogging opportunities  Other online platforms Page: 31