Pritesh Gandhi is a technical architect with over 12 years of experience in technologies like AI, RPA, bots, Azure cognitive services, and DevOps. He has extensive experience designing architectures and leading projects for organizations in various domains. Some of the major projects he has worked on include developing an Alexa-based smart DevOps solution, an AI chatbot for customer support, and porting a SharePoint 2010 application to SharePoint 2013. Currently he is seeking new opportunities to apply his skills and experience in Microsoft services.

1. Pritesh Gandhi
Contact: 9004046104 ~ E-Mail: pritesh.b.gandhi@gmail.com ~ LinkedIn: http://gandhipritesh.com
Seeking assignments in Microsoft Services with an organization of reputation
EXECUTIVE SUMMARY
 Competent IT professional offering 12+ years of experience as Automation Specialist, Cloud, Voice
Interface Design, Bot Framework, Microsoft SharePoint Technical Architect & Application Developer
in Information Technology field.
 Good hands on working with the cutting-edge technologies like AI, RPA, Voice Interface Skill
Development, Bot Framework, Cognitive Services & DevOps.
 Being an expert Technical Architect, have worked on all aspects of providing technical solutions for
Microsoft applications for multiple Projects.
 Collect, transform, validate business requirements from end client, and map those to functional and
non-functional requirements and convert those to Use cases by translating the technical requirements
into product requirements.
 Determine the system architecture and infrastructure integration of a program
 Recommend new technology and tools to support the suggested architecture, considering
performance and security aspects of the application
 Map MOST of solution requirements to existing configurable features of SharePoint
 Define the Deployment Methods and the Detailed Disaster Recovery strategy which aligns with
Enterprise DR strategy
 Produce documents that monitor progress and ensure the quality of the project
 Being an agile practitioner, have worked on continuous integration and continuous deployment in the
project.
 Used agile methodology with Scrum, sprints, daily stand-ups, retrospectives and poker estimation.
 Automated the test cases with Selenium IDE/Web driver.
 Expertise in domain knowledge of developing secured identity protection application, enterprise web
applications, Finance Retail banking.
 Actively maintaining the own blog site www.gandhipritesh.com for the subject matters on “SQL
Server, SharePoint, BI and .Net”.
CORE COMPETENCIES
 Microsoft Bot Framework
 Microsoft Artificial Intelligence
 Microsoft Azure Cognitive Services (Vision, Natural Language Processing, Search and Speech)
 Azure Machine Learning
 Robotic Process Automation (Automation Anywhere, UI Path)
 Voice Interface Design (Alexa Voice Service)
 Designing system Architecture
 Agile Methodology Implementation
 Cloud (AWS, Azure)
 Automating end to end deployment Process (DevOps)
 SharePoint Portal Development
 Database Design and Development
 Web Application Development
 Business Intelligence

2. CAREER CONTOUR
Since May’17 with Accenture Service, Pune as Development Associate Manager
Significant Contributions
Participated in the Automation Week Contest and selected as Top 6 Finalist. (Alexa Based DevOps
Utility) & received an e-certificate for it.
Received an appreciation for Smart DevOps from Accenture leadership and from Client.
Good hands on working with the cutting-edge technologies like AI, RPA, Voice Interface Skill
Development, Bot Framework, Cognitive Services & DevOps.
I have been handling the 6 portfolios (SIGF, CAW, BPOW, Adobe AEM, CRM MSD 365 and Retain
applications) and delivered high quality outcome without a single escalation during BHP Project.
Migrate the all the SharePoint 2010 application to SharePoint 2013 environment which involves
discussion and coordination with various teams.
Defect Free Change Delivery and have helped Projects to meet their schedule, Cost and Quality KPIs.
Major Projects Executed
Smart (IOT) DevOps Solution: We had created the POC for enabling DevOps capabilities of Team
Foundation Server (TFS) through creation of automated builds, testing and release management. In
addition to this, we have also demonstrated the steps for controlling TFS activities with voice interactions
through Amazon Alexa. All the existing features/benefits of DevOps can be extended to Voice Interface
which can provide a User friendly easy interface and can fetch you all required information in NO TIME.
The resulted demonstration of this work can be viewed at the below mentioned you-tube link
https://www.slideshare.net/PriteshGandhi9/smart-iot-devops-solution
Live Chat Bot Support: AI Bot provide a tier 1 support solution to the user and Engage audience with
integrated across multiple channels to increase interactions and reach more customers using website or
app to email, GroupMe, Facebook Messenger, Skype, Slack, Microsoft Teams, Telegram, text/SMS and
Skype for Business. Administrator Portal to manage the Support Issues. Operational Analytics Dashboard
and Reporting taking Continues feedback from User. More details can be found through
https://www.slideshare.net/PriteshGandhi9/live-supportchatbot
Insurance AI Bot: AI insurance bot provide the service to take the insurance through the bot without
human interaction. It will ask the necessary details from the user after that bot will ask to upload the
Identity Proof to validate the details and It will verify the proof details through the vision API. After all the
details are verified bot ask for the review the bot experience. Based on user feedback, bot will analyse
the response through Sentimental Analysis and give the response to the user.
BHP: I have been handling the 6 portfolios (SIGF, CAW, BPOW, Adobe AEM, CRM MSD 365 and Retain
applications) and delivered high quality outcome without a single escalation. My major work involved in
the BHP projects are discussion with the vendor, O&I team, Business Owners and implementation team.
I understood the entire process of version deployment of BPOW & CAW application, and suggested the
best version having functional impactful features to be deployed in a one deployment instead of doing
multiple deployments which resulted in Cost reduction of deployment process.


3. Mar’10 – May’17 with Extentia Information Technology, Pune as Tech Lead
Significant Contributions
 Part of the Engineering Team for EZShield, one of the largest Identity Protection Org in the US and a
leader in identity management, champions its partners and their customers by working with them to
achieve business goals and personal identity protection.
 Core Agile practices implemented throughout the SDLC life cycle for EZShield Project.
 Automated the process of retrieve the encrypted client data file, validating the user data and storing
them into SQL Server by applying custom data processing engine hence given a major contribution in
developing this automatic data processing engine which had reduce mundane manual data entry task
and save the time.
 Responsible for integration architecture, SOA, and other aspects of the IT strategic planning. Along
with other architects on the team, provided the architectural guidance to the IT processes and new
technology advancements.
 Part of EZShield’s new strategic change to enhance the custom framework to create an Asynchronous
Workflow Activities and make the UI lightweight.
 Contributed to discussions about product's architecture, functional and technical roadmap.
Responsible for Product engineering leadership in support and sustaining of product quality.
 Liaison between Business stakeholders, particularly Product Management, and Software Development
departments.
 Supported the business development team with technical knowledge as and when required, including
developing POC’s and prototyping.
 Catered the requirements and the PoC(Proof of Concept) implementations.
 Responsible for technical penetration.
 Managed the entire product line life cycle from strategic planning to tactical activities.
 Conducted user training and walkthroughs the demo of every new feature to the product owner.
Major Projects Executed
 MaxLife: Max Life Insurance Co Ltd proposed the web application which would be having Intranet for
collaboration with every employee having their space in it for components like My Calendar, My
Communities; MaxoIns rewarding and motivational system; Mood Meter system to track and elevate
the mood of individuals and teams in the online community of the intranet; Poll and Surveys system
to interact/ educate and arrive at quick consensus on community decisions.
 EzShield: This application is based on the DNN, ASP.Net, C#, SQL Server, Data Processing Engine and
Customized workflow framework. This portal basically provides the functionality of Identity theft and
Identity protection. EzShield has a collaboration with banks and they give their customer the facility
for Check Fraud and another Identity service. The portal contains the partner specific site, Customer
can see their alerts, upgrade and downgrade the service, monitor their valuable information through
CSID and see the respective alerts and report the theft. EzShield spread across the three area web
group, Shared Service and data Service.
 Hyflux Shop: This application is based on Commerce Server 2009, Asp.net, C#, DNN and we have used
MVC architecture. It was developed to provide online channel e-commerce platform to the customer
to facilitate regional presence in South-East Asia and China. The online features included Customer
Profile Management, Stock Inventory & Catalog Management, Marketing Management, Customer
Order & Tracking Management, and Report & Dashboard Management.
Mar’08–Mar’10 with Tech Mahindra Ltd, Mumbai as Technical Associate
Significant Contributions

4.  Played a major role in the conceptualization, design, and development of Channel Management
System.
 Played a key role in winning repeat orders from the existing customers which significantly contributed
to the top line of the company.
 Taken care of identification of business needs project conceptualization and end-to-end project
delivery.
 Successfully managed client interaction with all the stakeholders to understand the business needs,
project objectives and gather requirements and creation of FRS (Functional Requirement Specification)
& IRS (Integration Requirement Specification) document.
 Held the distinction of participating in effort estimation, the creation of overall project plan and
provided inputs to the design team in solution design.
 Lucratively coordinated with the testing team to write, review test cases and coordinated with the
development team for functional clarifications & pro-actively participated in frequent project reviews
during development phase; system testing with the testing team.
 Managed facilitating UAT & application sign-off workshops; creation of UI prototypes & user manuals,
CRs in the case of new requirements or change in scope of work.
 Pro-actively worked as part of the Pre-Sales team for the demo of CMS to various prospective
customers and responded to the RFP’s from prospective customers.
Major Projects Executed
 MConnect Portal (Mahindra & Mahindra Connect Portal): Mahindra & Mahindra Ltd. is a big
corporate house with business over 7 sectors. For their collaboration, intranet, departmental sites they
use Share Point Portal. The objective of The Enterprise MConnect Portal is the single window to M&M’s
wealth of Knowledge, Expertise, and Learning, is intended to act as a central repository for all
employees to enable them to share their knowledge and expertise across M&M, facilitate online
collaboration amongst project teams and provide a reliable scalable portal platform.
Major Sub site undertaken MConnect Portal:
 Consumer Case Management System & SSRS Reports
 HR Recruitment Process.
 Centre for Rural Information & Insights & SSRS Reports
 CRI Quest
 MIQ & SSRS Reports
 FES-Safety & SSRS Reports
 Mahindra Customer Insight: Customer Insight is an Application meant for the dealers of Mahindra &
Mahindra Ltd. Initially, the application will be used for capturing information related to the
prospects/customers of the Scorpio. Information will be captured from the forms that are already in
use at the dealer end. The data thus captured will be used by the Auto Sector Marketing Department
to get an insight about the customer and his latent desires. The B2B platform is comprised of the
following applications that work in tandem:
 Customer Insight Moss Portal
 SQL Server Reporting Service
Dec’06–Mar’08 with A.G Technologies Pvt Ltd, Mumbai as Sr. Software Engineer
Major Projects Executed

5.  SSIL B2B (Shopper’s Stop India Limited Business 2 Business): The objective of the B2B initiative project
was to synchronize, expedite and improve communication and collaboration between SSIL and its
partners that enables them to order online and to improve the purchasing function. The solution
provides various benefits like: Promoting partner self-reliance, Facilitating partner interaction with
SSIL, Sharing and resolving concerns and issues with partners, Execution of orders and costs, Promoting
usage of global retailing standards (GS1) for data exchange with partners, Reduction in recycle time
etc. The B2B platform is comprised of the following applications that work in tandem:
 B2B MOSS Portal.
 B2B Web Application.
 SQL Server Reporting Services (SSRS)
 SQL Server Integration Services (SSIS)
 Intranet Application for Resource Requisition Application and HR Job Posts: Application was aimed
at automating resource requisition through workflow at Shoppers Stop. The application contained
two modules as below:
 RRA (Resource Requisition Application (Provisioning)): Administrator will configure the
entire workflow for resource requisition process. It involves configuring the approvers,
escalation points and escalation time settings.
Jun’05–Dec’06 with Crew Technologies, Mumbai as Software Developer
Major Projects Undertaken:
 eProcurement and Asset Management System @ Firstsource Solutions Ltd.: System was aimed at
simulating the physical workflow of Procurement Process at Firstsource, automating the manual
excel-based transaction capture and maintain IT assets inventory by tracking asset creation and
allocation. The application contained five modules as below - Bill of Material (BOM) Creation,
BOM Approval, Procurement Process, STPI Clearance and Asset Creation & Allocation.
 Recruitment Portal (www.nisconindia.com) @ Niscon India Ltd.: It is a live portal on the internet
which allows employers to post opening and allows job seekers to maintain their profiles and
apply for their relevant openings. Posting of and application to openings is administered through
NISCON.
TECHNICAL PROFICIENCY
 Web Technologies: HTML, ASP.NET Framework 2.0/3.5/4.0/5.0, WCF, Silverlight and LINQ-XML,
LINQ-SQL, MVC 3/4
 Programming Languages: C#, VB, AJAX, HTML, Command Scripting, JavaScript, jQuery, VBA (Excel
Programming), XML, XSD.
 Database: Microsoft SQL Server 2008 / 2010 / 2012 / 2014
 Middleware: ADO.NET, Web services, ADO.NET Entity Framework, ASP.NET Web API
 Project Management Tools: JIRA, Share Point, Snow (Service Next).
 Specialized Tools/Technologies: Microsoft Visual Studio.NET, Share Point Designer 2007/2010,
DotNetNuke, Light Switch, U2U Camel Builder, Google Analytics.
 Portal: Microsoft Office Share Point Server 2007 / 2010 / 2013, Commerce Server 2009, DotNetNuke
(DNN)
 Reports and Charts: SQL Server 2005/2008 Reporting Services, Nevron Vision (Charts)
 Replication: SQL Server 2005/2008/2012 Integration Services
 Operating Systems: Microsoft Windows® 2003/2008/2012.
 ORM : nHibernate
 Revision Control: Tortoise SVN , Visual SourceSafe

6.  Continuous Integration : Jenkins, Selenium Web driver, Database Automation Tools ( SSIS & Red
Gate )
SCHOLASTICS
 M.Sc. (IT) from South Gujarat University, Surat with 71.53%: 2005
 B.Sc. (IT) from South Gujarat University, Surat with 64.71%: 2003
 12th from Gujarat Higher Secondary Education Board with 67.12%:2000
 10th
from Gujarat Secondary Education Board with 81.42%:1998
PERSONAL DOSSIER
Date of Birth : 16th July 1983
Address : C-703, Shree Ganesh Graceland, Near Shivar Chowk, Pimple Saudagar,
Rahatni, Pune-411017
Languages Known : English, Hindi and Gujarati
LinkedIn Profile : https://www.linkedin.com/in/priteshgandhi/