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Safety Industry Manual
Table of Contents


    Chapter   Subject			                    		              	   Page No.
    		        Introduction						                                        4
    1		       Safety and health responsibilities, and work practices	   5	
    2		       Accident investigation					                               7	
    3 		      Design and inspection of new and rebuilt equipment	       9	
    4		       Safety and health meetings				                            10	
    5		       Employee safety and health training			                    12
    6		       Fitness for duty program					                             13
    7		       Treatment of sick and injured employees			                15
    8		       Personal protective equipment				                         18
    9 		      Job safety analysis					                                  20
    10		      Employee safety contacts					                             23
    11		      Safety observations					                                  25
    12		      Supervisory safety performance				                        26
    13		      Machine guarding						                                    28
    14		      Cranes and mobile industrial equipment			                 29
    15		      Hand and portable power tools				                         32
    16		      Utility identification					                               35
    17		      OSHA’s hazard communication standard			                   36
    18		      Respiratory protection					                               38
    19		      Hearing conservation					                                 49
    20		      Confined space entry					                                 52
    21		      Lockout/tagout						                                      55
    22		      Fork lift truck safety					                               58
    23		      Ergonomics in the work place				                          62
    24		      Non-routine tasks						                                   67
    25		      Hot-work permits						                                    69
    26		      Safety committees						                                   73
    27		      Recordkeeping systems					                                75
Contributors
The Ohio Bureau of Workers’ Compensation’s (BWC’s) Division of Safety
 Hygiene and the Society of Ohio Safety Engineers express their thanks to
those whose efforts resulted in this publication.

Paul A. Whittaker
Raymond Haner
Barry Judd
Robert W. Peterson
Gary W. Hanson
Herbert K. Bollenbacher
Daniel R. Stockwell
Dean Rothaar
Deanna L. Douglass
Donald H. Blair
Thomas Elliott
Joseph W. Crawford
Neil Leonhard
David G. Van Zandt
H. Dean Hutchings
John V. Calcott
Ted Ingalls
John Momany
Phillip S. Howard
David Pivarnik
Bruce Rinehart
Introduction

    This basic safety and health manual for Ohio        To learn more about safety services offered
    industry summarizes accident-prevention prin-       by BWC, log on to ohiobwc.com, or call 1-800-
    ciples and techniques used successfully through-    OHIOBWC to request a Safety Services Catalog.
    out the industry. While the application of these
    principles and techniques may vary according to     However, safety isn’t the only thing you can do
    the size and nature of your company’s operations,   to reduce your workers’ compensation costs. You
    the basic principles remain the same. Thus, you     also can lower your costs by proactively manag-
    can use this reference manual year after year as    ing your workers’ compensation claims. This
    a guide to managing your organization’s safety      includes incident investigation, early reporting of
    processes.                                          injuries and working with your BWC employer
                                                        services specialist and claims service specialist.
    This manual is not all-encompassing. It is not a
    compliance document. Safety and health pro-         Please join BWC’s Division of Safety  Hygiene
    grams must be individualized to meet the needs      and the Ohio Society of Safety Engineers in mak-
    of each work place.                                 ing occupational safety and health a way of life at
                                                        your organization.
    Safe and efficient operations invariably go hand-
    in-hand; both are products of good management.
    They result from the recognition and fulfillment
    of management and employee responsibilities.
    Everyone in the organization is a member of the
    team.
Chapter 1
Safety and health responsibilities, and work practices

No business concern can expect to have good             Company representatives throughout Ohio need
safety performance unless its president, chief          to manage the safety processes within their
executive officer or owner demonstrates through         organization. Management must realize it is criti-
personal leadership and specific, regular activities    cally important that it provides the leadership that
that safety is a key value within the organization.     ensures program effectiveness.
The leaders also must communicate the need for
all employees to understand the safety-related          Employers must become familiar with the
processes and procedures, and to actively partici-      various laws that pertain to safety and health in
pate in the organization’s safety programs.             their workplaces. These laws define the duties,
                                                        actions and precautions all employers must take,
Experienced managers know occupational safety           as a minimum, to ensure the safety and health of
and health is good business. It is good business        their employees. For example, employers must
to establish and follow through on policies, pro-       comply with the federal Occupational Safety and
cedures and practices that communicate to every         Health Administration’s (OSHA’s) standards for
member of the work force that safety and health         general industry, (29 CFR Part 1904 and 1910)
is a primary responsibility, as are quality and cost-   and construction (29 CFR Part 1926). State,
effectiveness.                                          regulations include the Ohio Administrative Code
                                                        (OAC), and Specific Safety Requirements of The
Safety and health program, the term used to             Ohio Bureau of Workers’ Compensation Relat-
describe the whole of safety and health activities,     ing to Construction and to All Workshops and
is a combination of many policies, processes,           Factories, with supplemental codes relating to
procedures, actions and decisions. Concerted            specific industries. In addition, companies must
leadership and effective execution of each ele-         be familiar with other regulations and codes, such
ment of the overall program are essential to good       as the those of Environmental Protection Agency
safety and health performance. This performance         (EPA), and state fire and building codes.
pays off for the employer and employee. It im-
proves production, increases efficiency, enhances       Well-written safe work practices, long recognized
employee morale, lowers workers’ compensation           as important in communicating expected safe
costs and keeps employees on the job.                   behaviors and procedures:
                                                        •	 Provide guidelines for controlling potential
Each day the management of every business                   hazards;
organization confronts a multitude of problems          •	 Communicate your company’s accident-pre-
that require immediate attention. In the presence           vention policies;
of such daily emergency problems, it is tempting        •	 Contribute useful information during training.
to defer or overlook safety and health activities.
When this occurs, it is likely that accidents and       Every business, regardless of size, needs to
mistakes will increase significantly. As a result,      develop safe work practices and communicate
unit compensation and claims-management                 and publish them to the employees. It also may
costs, profitability and quality are adversely af-      be necessary to develop safe work practices
fected.                                                 that apply only to specific company subdivisions
or departments, depending on the nature of              lifting device to move the ...,” rather than “Don’t
    work, hazards present or availability of control        lift the device without using a ....”Give new or
    technology. However, safe work practices are a          transferred employees a copy of the general safe
    supplement to other management actions, such            work practices and any department-specific safe
    as good workplace design and integrating safety         practices they may need to understand and fol-
    into all job functions. An overemphasis on rules        low to do their job without injury or illness.
    and standards may limit a company’s potential for
    achieving high-level safety performance.                Training should be a continuing process. Su-
                                                            pervisors should frequently review general and
    When developing safe work practices, it is impor-       department-specific safe work practices with em-
    tant to develop work practices that are reason-         ployees. Supervisors and employees performing
    able and specific. A practice that you cannot           maintenance or service work should be familiar
    enforce will potentially impair the effectiveness       with the safe work practices of all departments.
    of other safe work practices. Equally significant, if
    you can effectively remove or control the hazard,       Give special attention to developing safe work
    you may also be able to eliminate the need for a        practices for the operation of dangerous equip-
    safe work practice.                                     ment where there are only a few skilled opera-
                                                            tors, or for work involving extremely hazardous
    An excellent technique for developing safe work         conditions or environments. In such cases, effec-
    practices is to have those who are involved with        tive education and training is extremely impor-
    company operations — supervisors and em-                tant, in addition to having the correct safe work
    ployees — help to develop their own safe work           practices in place. Although training is an es-
    practices. People tend to buy in more when they         sential part of any occupational safety and health
    are involved with the process. This participation       program, it should not substitute for a policy of
    also helps educate the participants on potential        eliminating hazards in the workplace whenever
    accident causes and methods of control or elimi-        possible.
    nation.
                                                            Once you develop safe work practices, do not
    Write safe work practices using easily under-           consider them being cast in stone. Review and
    standable language and a positive approach.             revise them on an ongoing basis to keep them
    Whenever possible, state what to do, rather than        up-to-date and to retain their intended effective-
    what is prohibited. For example, say, “Use a            ness. Accidents or illnesses also may reveal the
                                                            need to manage the work environment differ-
                                                            ently.
Chapter 2
Accident investigation

Accident investigation is primarily a fact-finding       Immediately after an accident:
procedure; use the facts revealed to prevent re-         •	 Ensure any injured or ill employee receives
currences of similar accidents. Properly handled,           medical care immediately;
accident investigations also can increase the            •	 Start the accident-investigation process
safety and heath awareness for employees, and               promptly;
build rapport between the supervisor and the             •	 Maintain conditions at the accident scene, as
injured or ill employee.                                    much as possible;
                                                         •	 Involve the right people — supervisor, em-
You reduce injuries and illnesses by eliminating            ployee, witnesses and others;
hazardous situations. Although it may be difficult       •	 Form a fact-finding committee in the event of
to eliminate all accidents, it is easier and much           very serious accidents.
more cost-effective to eliminate and reduce
hazards than it is to teach employees to accom-          At a minimum, assemble the following information:
modate hazards within the work environment.              •	 Injured employee’s name;
                                                         •	 Date and time of injury;
Reducing hazards to the minimum is important.            •	 Occupation and task being performed when
You can accomplish this through modifying                    injured;
equipment, installing guards, improving material         •	 Shift;
handling procedures, and by substituting less haz-       •	 Department;
ardous processes and chemicals. Identifying acci-        •	 Employee’s address;
dent causes and implementing corrective actions          •	 Sex;
is the objective of an effective accident investiga-     •	 Age or date of birth;
tion. Examples of areas to probe include: unsafe         •	 Social Security number;
or hazardous conditions, poor decisions or behav-        •	 Length of service with employer;
iors, a lack of accountability, poorly defined respon-   •	 Length of time on this job;
sibilities, inadequate or nonexistent procedures.        •	 Time shift started;
                                                         •	 Physician and hospital name;
Even minor injuries can reveal accident causes,          •	 Type and extent of injury;
which, if corrected, can prevent other more seri-        •	 Description of accident or illness scenario;
ous injuries. Therefore, investigate close calls, mi-    •	 Analysis of all causes contributing to the ac-
nor and non-disabling injuries and illnesses with the        cident or illness;
same vigor and thoroughness as serious injuries.         •	 Recommended corrective actions along with
                                                             responsible persons;
Fact-finding is the principal purpose of accident        •	 Injured or ill employees’ statements;
investigations. Identifying all pertinent factors        •	 Witnesses’ statements;
(multiple causes) that allow incidents to occur is       •	 Name of person completing form and date.	
important. Well-done accident investigations help
to prevent future accidents, create educational
opportunities, show organizational concern and
build trust with employees.
Use accident-investigation information from all       Experience shows the greatest deficiency in ac-
    accidents to present a complete picture of how        cident investigations is lack of follow-up action to
    safety in the work environment is managed and         correct the conditions and/or behaviors that led to
    what changes might be necessary. Then, develop        the accident. A good accident-investigation report
    appropriate justification for addressing the causes   specifies corrective actions, identifies who will
    of accidents or illnesses and preventing future oc-   be responsible for taking action, and sets target
    currences.                                            dates for completion. Thereafter, the responsible
                                                          member of management should follow up to
    Management review of accident-investigation           ensure the completion of corrective action.
    reports ensures the development of all pertinent
    information and a course of remedial action. Acci-    After completing the investigation and initiating
    dent-investigation reports are informative for up-    corrective action, provide a summary of the ac-
    per-level executives. Access to accident-investi-     cident sequence, causes and corrective mea-
    gation reports keeps them informed, allows them       sures to the employees working in the accident
    to ask why the incident happened and lets them        area. Also, provide this information to employees
    know the steps taken to prevent the incident          on similar operations. Assign this responsibility
    from happening again. Provide copies of reports       either to the supervisor or employee work team
    to those directly involved in making necessary        members. The purpose is threefold:
    corrective changes, such as maintenance staff.        • To provide additional safety training;
                                                          • To make operational changes based on the 	 	
    Investigation reports may include photographs,           facts involved in the accident;
    drawings or other information to help clarify the     • To let employees know that the company cares 	
    facts of the accident. Include detailed statements       about their safety and health.
    from witnesses, as well as others who can pro-
    vide information.                                     One final point — encourage employee sugges-
                                                          tions concerning safety and health issues and ask
                                                          them to participate in the accident-investigation
                                                          process. Seek out opportunities for employee
                                                          involvement.
Chapter 3
Design and inspection of new and rebuilt equipment

It is important to consider potential safety and     Experience with similar equipment, accident re-
health hazards associated with new or rebuilt        cords, and safety and health regulations provides
equipment before purchasing or modifying it.         guidance for requiring the appropriate integration
Making modifications after the equipment is put      of safeguards into new or rebuilt equipment.
into use is usually more difficult and costly.       Management also should upgrade existing equip-
                                                     ment to include safety features whenever repair-
Becoming involved early in the purchasing or         ing or modifying existing equipment.
rebuilding process makes good safety and health
sense because:                                       Keep management personnel responsible for
•	 Equipment installed without adequate safe-        designing and contracting for new facilities in-
   guards may result in a serious injury before      formed of accidents following failures or deficien-
   you add proper safeguards;                        cies of equipment and of new developments in
•	 Poorly designed equipment may result in           safety-engineering standards, including federal,
   added costs and could cause human suffering       state and municipal safety rules and regulations.
   that is otherwise avoidable;
•	 The company could be in violation of OSHA         After installing new equipment or altering existing
   regulations and the state’s safety codes;         equipment, conduct an operational safety review
•	 The company could incur increased costs as-       prior to releasing the equipment for operation.
   sociated with workers’ compensation.              A management representative responsible for
                                                     overall safety at the plant, the maintenance
It is prudent to have bid invitations and purchase   or engineering supervisor responsible for the
orders that state clearly the equipment must in-     equipment, and the production supervisor and
corporate all safeguards required by laws, codes     employee who will operate the equipment should
and regulations. Discuss this matter thoroughly      conduct this review.
with the company purchasing agent and legal
counsel. Clearly explain additional safeguards       Correct all safety deficiencies before you permit
considered necessary by the employer on the          workers to operate the equipment. Accident
invitation to bid and the purchase order.            prevention through the elimination of equipment
                                                     hazards or unnecessary exposures is much more
                                                     cost effective than assuming employees will
                                                     avoid the hazards; the safety of employees also is
                                                     more certain.
Chapter 4
     Safety and health meetings

     The purpose of employee safety and health            Safety and health meetings are important in get-
     meetings is to discuss significant safety and        ting employees actively involved in the compa-
     health information needed to prevent occupa-         ny’s efforts to maintain a safe and healthful work-
     tional accidents or illnesses. These meetings        ing environment. Safety meetings can involve
     are usually convened by the supervisor with all      requesting employee ideas about safety policies
     employees present.                                   and procedures, setting up employee teams to
                                                          develop safe work practices or encouraging em-
     Work unit meetings are not intended to become        ployees to report unsafe procedures, processes
     or replace operating safety committees. Effective    and conditions. Supervisors also can ask workers
     safety meetings can help to develop understand-      for their ideas on how to solve specific problems.
     ing, create commitment and allow employees           The supervisor’s ability to develop and conduct in-
     to participate in your organization’s occupational   teresting and rewarding meetings is only limited
     safety and health process.                           by his or her own creativity.

     Using safety and health meetings also can assist     Effective safety and health meetings stimulate
     in developing a sense of teamwork. Safety and        employees to think about safety and health con-
     health meetings provide the opportunity for em-      cerns. It is best to have an established schedule
     ployees and supervisors to engage in give-and-       of regular meetings. You can use discussion
     take discussions on a variety of safety and health   items and topics, such as those contained in the
     topics. Providing how-to information and engag-      Safety Leader’s Discussion Guide to plan meet-
     ing in healthy dialogue about workplace safety       ings and as an outline for discussion. Develop
     and health issues helps workers perform their        plans before meetings with the intent to foster
     jobs safely and encourages teamwork. Effective       maximum employee participation, to cover issues
     meetings promote cooperation and reinforce im-       thoroughly and to determine courses of action.
     portant safety and health operating philosophies     But like most activities involving people, issues
     and practices.                                       are likely to surface unexpectedly. For this rea-
                                                          son, maintain a flexible approach if unexpected
                                                          issues arise.




10
Successful meeting tips                               •	 If the safety discussion involves an accident
•	 Schedule meetings on a regular basis, such as         or illness, focus the discussion on the facts
   once a week, twice a month etc.                       surrounding the incident, the injury and the
•	 Plan for 15 to 45 minute meetings, and keep           causes that allowed the incident to occur.
   the discussion on track.                           •	 Discussion of a failure to adhere to a safety
•	 Review the talk in advance so it will be in your      procedure should cover why such behavior is
   own words.                                            wrong, the potential hazards and constructive
•	 Use the Safety Leader’s Discussion Guide              discussion on how to correctly follow proce-
   (available at no charge).                             dures.
•	 Encourage employee participation. Ask ques-        •	 Discussion involving work being planned
   tions and ask for suggestions.                        should include potential hazards, develop-
•	 Seek out quiet areas away from noise and              ing suggested engineering approaches to
   traffic. Make it easy to see and hear.                reduce risk, identifying safety equipment to
•	 Devote meetings exclusively to health and             be used and developing basic safe operating
   safety matters.                                       procedures. This is an excellent opportunity to
•	 Use visual aids that enhance, but don’t replace       involve the workers in the planning process.
   the supervisor’s oral presentation.
•	 Preview visual aids before the meeting, and        It is important that all operating unit members
   prepare introductory remarks.                      know they are part of the occupational safety
•	 Prepare and distribute a meeting summary to        and health team. Recognizing that you count
   attendees and others, as appropriate, include:     on each one to contribute to the success of the
   •	 The date and time;                              team can stimulate ideas and energies that will
   •	 Location;                                       help strengthen each person’s commitment to
   •	 Subjects covered;                               making the workplace as safe a possible. Achiev-
   •	 Suggestions or comments from employees;         ing teamwork requires active cooperation and
   •	 Action plans and responsibilities;              involvement on the part of both the employees
   •	 Questions to be answered at the next            and management.
      scheduled meeting;
   •	 Attendance roster, and name of the person
      conducting the meeting.




                                                                                                           11
Chapter 5
     Employee safety and health training
                                                            •	 Break down the total job or procedure into
     Safety and health training provides specific              specific parts and identify each key step. You
     instructions to employees so they can perform             can use this breakdown as a detailed outline
     their jobs in a safe and healthful manner. Safety         to help guide workers through a job or proce-
     and health training also is intended to impart            dure. By understanding how safety integrates
     knowledge so workers can identify workplace               into each step of the job, workers learn to
     hazards and initiate changes themselves. Creat-           perform their work safely and correctly. Job
     ing interest, commitment and awareness is the             safety analysis (JSA) training is a method you
     challenge those involved in training must suc-            can use for this breakdown. (Refer to Chapter
     cessfully meet.                                           8 on JSA).
                                                            •	 Demonstrate the proper way to do the job
     Orientation                                               or procedure. Merely explaining how to do
     Begin safety and health training during orienta-          a particular task safely is usually insufficient.
     tion, when a person is transferred to another             Do a step at a time, pausing to emphasize
     department or when learning a new job. Cross-             the key points before proceeding. Encourage
     training can be extremely important for your              the employee to ask questions at each stage,
     safety and health when employees are temporar-            making sure he or she fully understands.
     ily transferred to other departments.                  •	 Ask the person to perform the job or proce-
                                                               dure, describing at each step, not only what
     Each supervisor should have a procedure for               he or she will do, but also why. By letting an
     educating workers in the department’s safe work           employee recite and perform the job, you
     practices and for following up to ensure the              will learn if the person understands and can
     education process was successful. While a good            perform the task safely.
     safety orientation program can help shape a new        •	 Return periodically to see how the worker is
     employee’s perspective on job safety, supervi-            doing and to see if he or she has any ques-
     sors often neglect to take advantage of this              tions or problems. The follow-up process is
     opportunity.                                              an essential element, since early identification
                                                               and correction of improper work procedures
     An effective technique often used during orienta-         will help an employee develop safe and ef-
     tion involves following a check list containing spe-      ficient work habits.
     cific items for discussion. Supervisors may find
     using a check list especially helpful.                 Supervisors should continue safety and health
                                                            training on a regular basis. Regular training might
     Consistency and confidence in the training are         include monthly safety and health meetings,
     beneficial in this or similar methods. A well-         regular personal safety contacts, safety training
     planned and well-executed safety orientation           related to changes in work processes or proce-
     forms the foundation for each individual’s future      dures, or safety training related to the nature of
     safety and health performance. Each supervisor         the work and safety compliance, such as hazard
     should ensure new employees receive a copy of          communication, lockout/tagout, confined spaces,
     specific safe work practices and procedures. The       fire safety and emergency procedures.
     supervisor also needs to ensure the new em-
     ployee understands the safe work practices and         To assist a supervisor with safety training, the
     procedures.                                            Division of Safety  Hygiene offers a variety of
                                                            training materials, formal training courses — in
     Steps to conducting effective job safety training      Columbus and across the state — and customized
     •	 Explain the objective of the safety training and    training services. Resources also include a com-
        the reason why the training is important to         prehensive library, publications and videotape loan
        the employee. A person’s interest in learning       services. In addition to these services, the division’s
        will increase if he or she understands why it’s     Safety Leader’s Discussion Guide is an excellent
        important and what’s in it for him or her.          resource for preparing monthly safety talks.


12
Chapter 6
Fitness for duty program

The goal of a fitness-for-duty program is to de-    tion allows the physician to probe for specific
termine, on a regular basis, that employees are     information to obtain a deeper understanding
physically capable of executing their jobs and      of the employee’s health status. Additionally, it
that their health concerning their job is being     is essential that the physician have a thorough
maintained.                                         understanding of the job functions and the
                                                    physical requirements of the job to conduct a
An effective fitness-for-duty program reduces       credible review of the individual’s health status
the risk of work-related injuries and illnesses,    in relation to the job.
and may improve productivity and efficiency by
helping employees maintain an awareness of          A variety of guidelines are available to guide
their health status. It also develops a motiva-     physicians when conducting health examina-
tion to improve their level of health.              tions. OSHA outlines specific medical man-
                                                    agement requirements in many of its health
The components of the health evaluation will        standards, such as Bloodborne Pathogens, As-
vary somewhat according to the nature of the        bestos and Respiratory Protection. The Ameri-
individual’s job and the specific reasons for the   can College of Occupational and Environmental
health exam. For example, employees who             Medicine also provides excellent guidelines.
wear a respirator need to have a health exam
that not only reviews their general health con-     It is very helpful if you provide all job applicants
dition, but also focuses on the respiratory and     health evaluations after they have been hired,
cardiovascular systems.                             but before starting their jobs. The health evalu-
                                                    ation will serve as a baseline examination against
All health evaluations include a medical his-       which you can compare future information.
tory. This is an important part of the examina-
tion because it provides the physician with
information that reveals an employee’s health
history and basic health state. This informa-




                                                                                                           13
In addition, the health evaluation might reveal       You can schedule health evaluations on an annual
     a potential problem previously undetected. The        basis. Instances may include:
     idea is not to place an employee into a job setting   •	 Following extended absences due to illness or
     where a physical condition might help to pre-            injury;
     cipitate an injury or illness. Instances where this   •	 Every two years for all operators of in-plant
     could cause a problem include:                           and over-the-road vehicles;
     •	 Identification of a heart murmur or other          •	 When employees are potentially exposed to
         cardiovascular condition when the employee’s         hazardous substances;
         job involves heavy physical exertion on a regu-   •	 After a possible bloodborne pathogen expo-
         lar basis;                                           sure;
     •	 A spinal condition developed at birth that         •	 To determine if an employee can return to
         could predispose the worker to a severe back         work;
         injury;                                           •	 To place an employee in a modified-duty posi-
     •	 A physical or psychological condition that            tion;
         makes wearing a full face piece respirator a      •	 When identifying reasonable accommoda-
         high risk to the wearer.                             tions;
                                                           •	 Audiometric testing for workers in a hearing
     When learning of such conditions, management             conservation program;
     must attempt to make reasonable accommoda-            •	 When employees must wear respiratory pro-
     tions so the worker can continue to be produc-           tection devices.
     tively employed.
                                                           Employees often view health evaluations as a
     Health evaluations also may identify individuals      benefit, especially if the company is willing to
     who are unfit for the job due to use of mind-al-      provide a copy of the health evaluation to their
     tering substances or excessive alcohol usage.         personal physician. For a variety of reasons,
     Discussion of such findings is beyond the scope       health evaluations add an important element to
     of this section. However, your company may            the accident-prevention process.
     use employee assistance programs (EAPs), or
     may elect to refer the individual to specialists
     who may be able to help the individual with the
     problem.




14
Chapter 7
Treatment of sick or injured employees

Report all work-related injuries and illnesses,       Make first-aid supplies available to workers; a physi-
regardless of severity, to management immedi-         cian needs to aprove these supplies, and you must
ately, and make sure employees receive prompt,        inspect them on a monthly basis and replenish as
competent first aid or medical care as necessary.     necessary.

Depending upon the size of the company, health        Training
services can range from qualified volunteer first     The company must ensure those individuals who
aid providers to a complete company-admin-            will provide emergency medical assistance are
istered medical facility. In the case of first-aid    trained in providing first aid and in preventing the
providers, the company should ensure they are         transmission of bloodborne pathogens. Conduct
trained and certified in both first aid and CPR.      training at the time of employment and annually
                                                      thereafter.
Whether a company uses first-aid volunteers,
designated responders or a medical clinic,            At a minimum, training should consist of the fol-
you should develop and implement a medical-           lowing:
emergency response plan. To implement a plan          •	 A copy and explanation of the bloodborne
successfully, it is important that employees be            standard (29 CFR 1910.1030);
familiar with the medical emergency plan. If pos-     •	 The causes and symptoms of bloodborne
sible, practice the plan on a routine basis, per-          diseases;
haps semiannually.                                    •	 Disease transmission modes;
                                                      •	 The company’s exposure control plan and
Have the medical emergency response plan                   how to obtain a copy;
contain:                                              •	 The recognition of the tasks and activities
•	 Emergency telephone numbers;                            that might cause exposure to infectious ma-
•	 Roles and responsibilities for those providing          terials;
    first aid;                                        •	 The methods that will prevent or reduce
•	 Identification of all types of medical emer-            exposures, including engineering controls,
    gencies;                                               work practices or personal protective equip-
•	 Training in the techniques to prevent the               ment (PPE);
    transmission of bloodborne pathogens;             •	 The use, location, removal, handling, decon-
•	 The emergency medical response process                  tamination and disposal of PPE;
    for each type of medical emergency (this          •	 The reasons for selecting PPE;
 	 should include identifying the treatment pro-      •	 Information on hepatitis B vaccine;
    vider, such as the hospital, clinic, physician,   •	 What to do in case of contact with blood or
    and the method of transportation);                     other potentially infectious materials;
•	 How to report and document the medical             •	 Post-exposure evaluation and follow-up ac-
    incident and response.                                 tions required following exposure;
                                                      •	 Signs, labels and color-coding requirements.




                                                                                                               15
Medical Treatment Request
                                                                                    Date:	                 Dept. and location: 		                         Supervisor:		                         Phone and extension:
     by supervisor
      Completed




                                                                                    Employee’s name:

                                                                                    Social Security number:

                                                                                    Nature of clinic visit/description of incident:

                                                                                    Diagnosis:
     physician/occupational nurse




                                                                                    Describe treatment:
            Completed by




                                                                                    Physician to whom referred:					                                                       Hospital:

                                                                                    Follow-up treatment date/location:


                                                                                    °		
                                                                                    	 Able to return to work but with restrictions noted		

                                                                                    														
                                                                                                                                                                            	
                                                                                                                                                                                   °   No duty until



                                                                                    												                                                                                                Temporary


                                                                                    A. No temperature extremes		
                                                                                                                                         °  Hot		
                                                                                                                                                              °   Cold			                       until
                  Work restrictions — (Completed by physician/occupational nurse)




                                                                                    B. Work limited to 			                                  hours per day				                                   until
                                                                                    C. No climbing (ladders, racks, etc.)	
                                                                                                                                         °  Yes		
                                                                                    D. No operating moving machinery and/or vehicles at work			               °   No			                         until
                                                                                                                                                                                                until
                                                                                    E. Walking and standing combined not to exceed				                                                          until
                                                                                    F. Stooping and/or twisting							                                                                          until
                                                                                       1. Occasional 			                            2. None permitted				                                       until
                                                                                    G. Lifting										                                                                                        until
                                                                                       1. Weight: 									                                                                                     until
                                                                                       2. Height:									                                                                                      until
                                                                                    A. To waist                 B. To shoulder              C. Above shoulder			                                until
                                                                                       3. Frequency: 				                                   percent of shift				                                until	
                                                                                    H. Pushes or pulls									                                                                                 until
                                                                                       1. Limited to 				                                   pounds					                                         until
                                                                                       2. Limited to 				                                   percent of shift				                                until
                                                                                    I. Chemicals to be avoided:
                                                                                    J. Other

                                                                                    Distribution:	   1) Physician
                                                                                    		               2) Occupational nurse
                                                                                    		               3) Supervisor

                                                                                    This is to certify that I have conducted an examination of the above named employee and I submit herewith my findings and conclusions.

16                                                                                  Date			                                  Physician’s/Occupational Nurse’s Signature
If referral to a medical provider is necessary, you
should use a form similar to the Medical Treat-
ment Request. Use of such a form has shown
to greatly improve communications and under-
standing between all parties (company, physician
and employee) and has functioned as a valuable
tool to facilitate the medical treatment process.
When used with accident-investigation reports
and other documentation, the Medical Treatment
Request form records the medical treatment
process and augments the workers’ compensa-
tion process.

The supervisor initiates the form’s usage and
the employee can take it with him or her to the
physician or clinic. Following treatment, the
doctor or nurse completes the form and returns
two copies to the company (one for the super-
visor and one for the workers’ compensation
administrator). The employee can hand-carry
these copies. In instances involving serious
injury or illness, you may dispense at the time
of the incident to avoid delay in obtaining treat-
ment. After the situation is in control, you can
then complete the form.

It is essential that all employees have a thor-
ough understanding of the accepted procedure
for reporting injuries and illnesses, and for
obtaining appropriate care. Prompt care can fre-
quently avoid medical complications that might
result from apparently minor injuries.




                                                      17
Chapter 8
     Personal protective equipment

     Each company is responsible for furnishing a         The type of PPE required in a given set of cir-
     workplace free of recognized hazards that can        cumstances will depend on the specific hazards,
     cause serious harm to employees. OSHA’s PPE          the duration of exposure and the intensity of the
     standards require that employers assess their        exposure. It is important to select and have the
     work places to identify any hazards requiring the    employees use the proper type of PPE, to protect
     use of PPE, with written certification to docu-      them from the identified hazard. To be effective,
     ment the survey.                                     PPE must be readily available, sized correctly and
                                                          designed for the use intended.
     While eliminating hazards in the work environ-
     ment is important, it may be impossible or infea-    In addition, the proper care of PPE ensures
     sible to eliminate all hazards through engineering   against damaged or defective equipment, which
     design, guarding or administrative controls. In      increases the protection provided to employees.
     such cases, PPE may be necessary.
                                                          PPE for head, feet, face and eyes must meet
     Examples of the types of PPE covered in the          the requirements of standards of the American
     OSHA PPE standards include:                          National Standards Institute(ANSI).
     •	 Face and eye protection — safety glasses,
        goggles and face shields;                         Training is an important part of any PPE program.
     •	 Head protection — hard hats and bump caps;        Safety footwear, safety eyewear and hard hats
     •	 Protective footwear — safety shoes, rubber        may require only a 10-15 minute training session
        boots and metatarsal guards;                      to explain the objectives, policy, responsibilities
     •	 Hand protection — heat or chemical-resistant      and procedures. On the other hand, PPE such as
        gloves.                                           respiratory protection devices or hearing protec-
                                                          tion (both covered under separate OSHA stan-
     OSHA’s PPE standard does not include require-        dards) requires more extensive education and
     ments for respiratory protection (refer to chapter   training.
     18), hearing protection (refer to chapter 19) or
     the construction industry; these areas are cov-
     ered under other OSHA standards.




18
Finally, document all safety and health training     Written programs should include:
activities with the following information:           •	 Objectives;
•	 Date and time;                                    •	 Definitions;
•	 Subject and instructor;                           •	 Policies;
•	 Outline or table of contents;                     •	 Responsibilities;
•	 Title of video or slides;                         •	 Procedures.
•	 Handouts;
•	 List of attendees (or sign-in sheet);             Written programs must include:
•	 Scores or grades from written exercises.          •	 Written certification of hazard assessment;
                                                     •	 Employee training records.
Training must include: when and what PPE is
necessary; how to properly don, doff, adjust and     A safety officer or coordinator should direct your
wear PPE; and the limitations, proper care, main-    company’s hazard assessment and oversight of
tenance, useful life and disposal of the PPE.        the PPE selection process. Supervisors or team
                                                     leaders are responsible for ensuring that the
Employees must demonstrate an understanding          correct PPE is available, is functional and is worn
of the requirements and ability to properly use      correctly. They should let employees know how
PPE before you give permission to perform work       to replace equipment and what to do if a problem
requiring PPE. Inform your employees of PPE se-      arises with the equipment.
lection decisions and ensure they understand the
decision logic used. Retrain when changes in the     It is important not to overlook the training that
workplace or type of PPE used make previous          each supervisor or team leader needs to function
training obsolete, or when there is lack of under-   as an effective coach. Supervisors or team lead-
standing or skill demonstrated by employee’s         ers in turn need to communicate to employees
misuse of assigned PPE.                              the importance of correctly using PPE — in for-
                                                     mal training, in informal conversation and by ex-
Each company must have a written PPE program         ample (i.e., wearing the equipment themselves).
that accurately describes the safety equipment
process.                                             References: OSHA 29 CFR 1910.132, 1910.133,
                                                     1910.135, 1910.136, and 1910.138




                                                                                                           19
Chapter 9
     Job safety analysis
     For many years, the technique called JSA has          In practice, this means the person conducting the
     been a simple but effective means of identifying      JSA must competently assess each job element
     hazards and potential unsafe procedures associ-       and identify the potential hazards or risks. As-
     ated with a specific task or job.                     sume, for example, that using a pressurized-wa-
                                                           ter fire extinguisher is the task to analyze. (While
     You can use the analysis process to identify haz-     this is not a work task, it is a well-understood
     ards and to educate workers in safe procedures.       process.) The process might look something like
     JSA techniques can be a very effective tool for       this.
     supervisors. The JSA process effectively and ef-      •	 The first element involves removing the extin-
     ficiently analyzes the job or task and produces de-       guisher from its wall bracket and identifying
     tailed information on task-specific accident risks,       the potential hazards. Employees should per-
     process improvements and control measures.                form the task, if possible, with the supervisor
                                                               acting as a coach. The supervisor may need to
     When considering where to use the JSA process,            help until the process proceeds smoothly.
     analyze first the tasks having the poorest accident   •	 Identify each succeeding element (e.g., carry-
     experience or those with the greatest potential for       ing the extinguisher to the fire) until you have
     injury. By establishing priorities, the JSA process       broken down the entire job into its elements.
     focuses attention on areas that can have the              Again, identify the potential hazards, such as
     greatest impact on accident prevention.                   the weight of the extinguisher, and slips, trips
                                                               and falls.
     JSA provides a systematic means to take advan-        •	 After the analysis is complete, list on the
     tage of workers’ previous experience and knowl-           JSA form all possible methods or actions
     edge. It also increases employee involvement in           associated with each element that would
     establishing safety awareness while developing            eliminate, reduce or prevent an accident or
     safe work practices.                                      illness. Agree on which accident-preven-
                                                               tion techniques you will use. This is the job
     Accomplishing these objectives requires that:             outline, step by step, and the associated safe
     •	 Members of management understand the ob-               work practices that you need to integrate into
        jectives and means of analyzing jobs element           each step of the job. This completes the JSA
        by element;                                            process.
     •	 The JSA process is recognized as an effective
        tool and incorporated into the regular accident-   Chapter 23 discusses ergonomics. Often, a task
        prevention and safety-management process;          analysis is used during an ergonomic safety and
     •	 You develop and implement a correction pro-        health assessment. The task analysis process
        cess that responds to identified problems in a     uses a similar process as the JSA.
        timely manner;
     •	 Supervisors review the results and take action,
        if appropriate, on all JSAs completed in their
        work areas;
     •	 Supervisors retain a copy of all approved safe
        job procedures developed by a JSA;
     •	 You educate and train workers using the infor-
        mation developed through the JSA process;
     •	 Supervisors regularly observe the workers and
        ensure they use safe work practices.




20
Job safety analysis 				            Job:						                         Date:


     Title of worker who performs job:			      Foreman or supervisor:			            Analysis by:


     Department:						                         Section:					                        Reviewed by:


     Required and/or recommended personal protective equipment


     Sequence of basic job steps	   	    Potential accidents or hazards		   Recommended safe job procedures




21
22
       Job safety analysis 				                          Job:						                                          Date:



       Title of worker who performs job:			              Foreman or supervisor:			                           Analysis by:



       Department:						                                         Section:					                                        Reviewed by:



       Required and/or recommended personal protective equipment



       Sequence of basic job steps			                    Potential accidents or hazards		            	       Recommended safe job procedures



     1. Remove fire extinguisher from wall bracket.    1. Heavy and awkward to handle                 	    1. Get a firm grip with both hands before removing
     2. Carry it to fire.                              2. Weighs 29 pounds                            		 to prevent dropping the unit.
     3. Operate the unit to extinguish the fire.       3. Dropping unit                               	    2. Lift properly and lower to walking position.
     4. Place used extinguisher near exit door         4 Arm strain                                   	    3. Be sure you can carry the unit; if you can’t,
        of fire area to be picked up for servicing.    5. Back strain                                 		 get help.
                                                       6. Pinch hand on handle                        	    4. Walk briskly to fire, being alert for slipping and 		
                                                       7. Cut finger on pin                           	       tripping hazards.
                                                       8. Shoot water into face                       	    5. Hold to support extinguisher while removing the 		
                                                       9. Empty extinguishers are easy to upset          		 safety pin.
                                                                                                      	
                                                      10. If upset, they roll and cause tripping hazards   6. Grip firmly to avoid dropping.
                                                                                                      	    7. Be sure discharge is always directed at the fire 		
                                                                                                         		 area.
                                                                                                      	    8. Place used extinguisher in approved location.
                                                                                                      	    9. Complete any reports required by the company.
Chapter 10
Employee safety contacts

A key component of most effective company            This one-on-one safety and health communication
safety and health programs is a high level of em-    provides the supervisor with an opportunity to
ployee involvement, including the management         seek employee opinion, clarify expectations and
staff. Involvement may take a variety of forms       promote understanding and commitment. The
such as educational meetings and discussions,        organization also benefits.
group problem-solving sessions or focus groups,
behavior observation programs, accident investi-     Productivity and performance improve the most
gations, safety committees and more. Successful      when work is organized so that employees have
companies use combinations of these or other         the training, opportunity and authority to partici-
techniques to include their employees and to         pate in decision making; when they have assur-
integrate the company’s safety beliefs and values    ances they will not be punished for expressing
into day-to-day operations and activities. Another   unpopular ideas; and when they realize they will
management technique that tends to foster            not lose their jobs as a result of contributing their
high-level involvement and communication is an       knowledge to improve safety and productivity.
employee safety-contact program.
                                                     Regular safety contacts demonstrate the super-
The purpose of employee safety contacts is           visor’s concern and commitment to both the em-
twofold:                                             ployee and the company. Making safety contacts
•	 To provide opportunities for safety and health    a part of each supervisor’s performance require-
   coaching/guidance to employees;                   ments is easy and benefits both the supervisor
•	 To enhance supervisor/employee communica-         and the company. The process is easy to man-
   tion and understanding.                           age and requires little, if any, additional training.
                                                     With the safety contact approach, supervisors
Employee participation usually begins with a         set aside five to 15 minutes to discuss safety
safety and health orientation program for new        and health with each employee on a regular basis
or transferred employees. Following the safety       — weekly, biweekly or at a minimum, monthly.
and health orientation, you can employ regularly
scheduled meetings or discussions on opera-          Discussions can range from training needs to
tional safety and health issues to gain employee     hazard identification, protective equipment to
input on safety and health issues.                   process improvement, workstation redesign to
                                                     risk assessment. If supervisors involve employ-
Employee involvement also includes safety and        ees and respond to their questions and concerns
health training in a number of areas pertinent to    in a timely and respectful manner, and if employ-
the job, such as hazard recognition, emergency       ees feel they have input into decisions that affect
procedures, hazard communication and PPE.            them, then a sense of trust and personal owner-
These activities are important for education,        ship begins to develop. Work environments in
training and communication, but generally do         which both the supervisor and employee feel
not allow for frequent supervisory contact and       mutually responsible for safety and health result
discussion with employees regarding safety and       in improved performance with less lost time due
health issues.                                       to occupational accident or illness.

More frequent yet less formal contact with           The employee safety contact/observation record
employees has shown to be an effective means         is an example of one method of recording perti-
of coaching and providing for employee involve-      nent information you can use to document the
ment in the safety process.                          meetings supervisors have with their employees.
                                                     Other recording systems in use involve pocket
                                                     cards on which you can record each contact or
                                                     discussion for tracking purposes



                                                                                                             23
24
                               Employee Safety Contact/Observation Record

 Supervisor’s name:___________________ Employee’s name:___________________ Department:_________________________


 	
     Date		    Job or assignment		     Type and subject of contact			              	   Comments
Chapter 11
Safety observations

Safety observations are excellent tools for the           The supervisor should observe for these kinds of
supervisor to identify behaviors, practices or con-       behaviors:
ditions that might place employees at risk and            •	 People reacting to the supervisor’s presence
lead to injury or illness. It is often said that safety      by quickly adjusting PPE, changing positions
is just common sense or that safety is intuitively           or stopping the job;
obvious. Yet companies continue to struggle               •	 Workers using the correct PPE that it is main-
with rising worker’s compensation costs and                  tained and is appropriate for the hazards;
workplace environments that cause unnecessary             •	 Employees using the proper tools correctly
injuries and illnesses.                                      and maintaining them in safe condition;
                                                          •	 Workers following established safe work prac-
Supervisors are burdened with a multitude of                 tices or identifying practices that need updat-
operational responsibilities. They might view                ing, or where safe practices need developed
observing for unsafe behaviors, conditions or                and implemented;
practices as one of the more time-consuming               •	 People in positions where they could strike
responsibility. The fact remains: workplace safety           against, be caught in, under or between, or
and health is a key supervisory and management               be struck by equipment; contact temperature
responsibility. There is a technique, however,               extremes or electrical current; be affected by
that doesn’t add significant amounts of time, yet            hazardous substance inhalation or absorption;
is effective at preventing accidents. The tech-              or encounter ergonomic problems of overex-
nique many supervisors have found effective                  ertion or repetitive motions.
involves supervisor safety observations.
                                                          After observing unsafe behavior, take action to
Safety observations are quick, concentrated               stop improper practices or behaviors, and take
looks at the work site, 30-45 seconds, to focus           measures to prevent reoccurrence. Key to the
just on the safety of operations. You can incorpo-        success of the observation process is what
rate conducting safety observations three or four         supervisors do when they make observations. If
times each day into the normal daily manage-              a worker is using the correct behavior or practice,
ment routine. It adds little cost and effort, but         then the supervisor must personally recognize
the gains in safety performance can be enor-              and positively reinforce that behavior. If, on the
mous. A supervisor simply decides to stop to              other hand, the supervisor observes an unsafe
observe strictly for safety behaviors, conditions         behavior, it is important that he or she take imme-
and practices three to four times each day.               diate action to stop the process or practice, help
                                                          the worker understand the correct method and
The objectives of a systematic observation pro-           why the need for a different behavior, and then
cess are:                                                 follow up to see if changes have been made.
•	 To observe workers in their work areas;
•	 To analyze their work performance;                     Action must be immediate, but to maximize ef-
•	 To correct and prevent unsafe behaviors,               fectiveness, discussions should remain positive
   conditions or practices;                               and constructive. This is not the time for fault-
•	 To take steps to prevent repeated occurrences.         finding.




                                                                                                                25
Chapter 12
     Supervisory safety performance

     Effective organizational safety performance              These resources help to enhance the supervisor’s
     depends on a variety of factors. Company values          effectiveness in integrating safety performance
     and beliefs play a significant role in establishing      into day-to-day functions.
     the culture of the organization. In turn, if the orga-
     nizational culture supports the belief that identify-    Including safety as a key factor on supervisors’
     ing and managing risk through effective safety           and managers’ performance appraisals sends
     approaches, the likelihood increases for develop-        a clear message that the organization believes
     ment and use of effective safety processes to            managing risk, and preventing accidents and ill-
     prevent injuries and illnesses.                          nesses in the work environment is important.

     Senior management’s leadership and actions will          The adage, “What gets measured, gets done,”
     generally indicate the level of importance the or-       certainly is accurate in this area. To ensure super-
     ganization places on managing the safety process         visors perform specific safety-related activities
     and accident prevention.                                 regularly, identify and agree on the activities for
                                                              which you will hold the supervisor accountable.
     That level of importance greatly determines              The supervisor’s immediate manager helps the
     the safety culture and whether or not the com-           supervisor identify the safety activities and func-
     pany views accident prevention as a priority for         tions to be accomplished in the future. The super-
     maintaining profitability and preserving valuable        visor and the manager should mutually agree
     human resources.                                         on what activities the supervisor will undertake
                                                              during the next performance period.
     Supervisory performance is driven by many fac-
     tors. Generally, if individual supervisor’s perfor-      Whether the organization uses a management by
     mance measures include safety, as well as qual-          objectives approach or a prescripted approach, it
     ity and production measures, then it is likely that      is important that both the manager and the super-
     supervisors will devote time and resources to            visor agree on what activities the supervisor will
     the safety process. Moreover, if the supervisor’s        use in fostering safety in the work environment.
     manager also believes that actively managing the
     accident-prevention process is important, then
     the potential for excellent results in supervisory
     safety performance will be high. Important also is
     the availability of resources, such as, education and
     training opportunities, qualified maintenance staff,
     safe and effective workplace design and PPE.




26
Measurable activities supervisors can use in-          Supervisors and managers must be accountable
clude, but are not limited to:                         for all aspects of their operation, including safety
•	 Conducting win/win safety meetings quarterly        and health. Safety is a line-management func-
   with each staff member;                             tion and cannot be delegated to a staff person.
•	 Involving staff in area safety audits regularly;    You can characterize the safety director’s role
•	 Identifying and correcting hazards and poor         as a technical resource who provides support to
   practices;                                          management and workers. Staff safety people
•	 Orienting new or transferred staff on safe          are not responsible for other department’s safety
   work practices and procedures;                      performance, no more than they are responsible
•	 Educating the staff in safety and health matters;   for the payroll function.
•	 Involving staff in safety programs or using
   labor/management safety committees;                 Six keys to success
•	 Investigating accidents or near accidents           1.	 Senior management must provide leadership
   promptly and taking corrective actions;                 through active and visible participation in the
•	 Using JSA techniques;                                   safety process and programs. Senior leaders
•	 Resolving major safety-related issues, such as          must model and foster safe behaviors.
   projects or redesign work;                          2.	 Middle management must perform some
•	 Conducting tool box safety education meet-              safety-related activities and be responsible
   ings;                                                   for guiding supervisory safety performance.
•	 Conducting safe behavior observations daily         3.	 Supervisors must actively participate in, and
   to identify/correct unsafe behavior, or to rec-         lead the safety process by conducting spe-
   ognize safe behavior;                                   cific safety-related activities regularly.
• 	 sing safety perception surveys to identify
   U                                                   4.	 Workers must participate in the safety
   areas for improvement;                                  process and in problem solving and decision
• 	Using positive reinforcement techniques to              making. Communications must flow up, as
   develop and maintain safe behaviors;                    well as down, the organization.
•	 Using safety tipping techniques when assign-        5.	 Management and the workers must perceive
   ing job tasks;                                          the safety process as being positive. Recog-
•	 Participating in safety education courses or            nizing good safety performance at all levels
   seminars on specific topics.                            is crucial.
                                                       6.	 You must provide safety training for both
Conduct performance evaluations for supervi-               supervisors and workers. This should include
sors at least annually. However, a better process          training for new and transferred workers.
would involve quarterly progress discussions
with the manager and using the fourth quarterly        Achieving excellence in accident prevention is not
evaluation as the annual performance review. In        plain common sense, nor is getting there intui-
this way, surprises should be minimal, progress        tively obvious. It is a difficult journey. Success
steady and results positive.                           requires diligence and effort, but the payoffs can
                                                       be extraordinary. It takes time. Lack of progress
                                                       should not be discouraging.

                                                       The safety culture and the culture of the organiza-
                                                       tion will usually evolve together. All members of
                                                       the management team should strive for con-
                                                       tinuous incremental improvement in safety and
                                                       health.




                                                                                                              27
Chapter 13
     Machine guarding

     Pinch points that are unguarded can cause seri-        Methods of guarding include:
     ous injuries. Pinch, nip or shear point means the      •	 Light curtains;
     point or points at which it is possible to be caught   •	 Air clutches with palm buttons;
     between the moving parts of a machine, or be-          •	 Steel mesh under conveyors and over fan
     tween the material and the moving part or parts           blades;
     of a machine.                                          •	 Guardrails;
                                                            •	 Lawn mower covers;
     You can identify machine hazards by asking three       •	 Flexible guards, such as the movable guard on
     questions:                                                a power saw;
     •	 Can an individual be caught in, on or between       •	 Presence-sensing mats, such as those used in
        two objects?                                           robot areas;
     •	 Can an individual be struck by an object?           •	 Mechanical barriers.
     •	 Can an individual strike against a hazardous
        object?

     Effective guarding can eliminate many of these
     hazards.When possible, purchase machinery
     with guards installed by the manufacturer. Guard
     points of operation on machines at all times.
     Point-of-operation guarding is usually required on
     mechanical-owner transmission components on
     machines, shears, power presses, milling ma-
     chines and jointers. You also should guard other
     equipment — portable power tools, lawn mow-
     ers and grinders —exposing workers to potential
     injuries.




28
Chapter 14
Cranes and mobile industrial equipment

The use of cranes and other mobile industrial           Thereafter, the crane operator should proceed
equipment involves significant potential hazards.       only after seeing that the area where the load is
Special emphasis is necessary to prevent injuries.      to be carried is clear. Never carry loads over per-
Cranes and hoists involve special hazards primar-       sonnel. Post approved hand signals in the crane
ily because of the danger of dropping a load.           cab and at conspicuous locations on the ground
Equip all cranes and hoists with an automatic           or floor level.
hoist safety stop — generally called a limit switch
— to prevent the lift from striking the supporting      Equip mobile equipment used in industrial plants,
structure and shearing off the hoist cables.            such as trucks and tow tractors, with visual
                                                        and/or audible warning devices. Operators should
Require operators to test the limit switch each         have a good field of vision for every direction of
day before starting work to ensure it is function-      travel. Equip the gasoline-powered equipment
ing properly. Limit switches are safety stops,          with tanks that have explosion-proof fittings.
and operator should never use them to stop the          Rigidly observe load capacity charts and add no
hoisting operation. Regular operating controls are      unauthorized counter-weights to increase capaci-
provided for that purpose.                              ties. Limit attachments to those approved by the
                                                        manufacturer.
Whenever possible, equip crane and hoist hooks
with safety latches to ensure the cable or chain        Inspect all mobile equipment prior to each shift to
will not become disengaged from the hook when           check steering, brakes and proper functioning of
the load is temporarily rested on a support, or if      safety devices. Provide all such equipment with
roll out or a shock load occurs.                        ignition locks. Remove keys if the equipment is
                                                        not in use. This prevents operation by untrained
Operators should examine carefully each day             and unauthorized personnel. Operators should
before using slings, chains, spreaders, rings           receive formal training in equipment operation
and other auxiliary crane and hoist equipment.          and safety. Document this training.
Wire-rope slings should receive special attention;
manufactured slings are recommended. Rust,              To ensure you inspect all cranes, hoists and
dirt and kinks can seriously weaken and shorten         mobile industrial equipment on a regular basis, a
the safe and useful life of wire rope. For this         formalized inspection program is most effective.
reason, do not allow wire-rope slings to remain         Reports submitted after each inspection should
on the ground. Place them on wall hooks or racks        indicate the equipment inspected and the results
when not in use. Conduct an annual inspection           of the inspection. Institute immediate follow-up
for all lifting devices, including slings, chains and   action to ensure that any defects are promptly
hooks. It is important to maintain comprehensive        corrected.
records of all inspection results.
                                                        For further detailed information consult:
Schedule a complete inspection for hoist ropes,         OSHA General Industry Standards, 29 CFR,
sheave wheels, brakes, control switches, ax-            1910.176 - 1910.184
les, safety stops, running rails and supports for       OSHA Construction Industry Standards, 29 CFR,
all cranes each month. Correct immediately all          1926.550 and 1926.600
defects.                                                Ohio Administrative Code, All Workshops and
                                                        Factories, Chapter 4121:1-5
Operate overhead cranes on the basis of clear           Ohio Administrative Code, Construction, Chapter
hand signals only. Lateral travel, hoisting and         4121:1-3.
lowering of loads should never proceed without a
signal from the person on the ground.




                                                                                                              29
Overhead Crane  Hoist Safety Inspection Record
     Manufacturer:	        Model:	               Serial No:                                Reach:     Capacity:	   Location:

     Component 		    Problem	                                                                 Corrective action notes




                                                          Satisfactory
                              Inspection
     unit or part			
     		




                                                                                  Repair
                                                                         Adjust
                              code
     				                              Bridge

     Brake		                   D
     Walkways	                 M
     Guard railings	           M
     Guards	 M
     Motor		                   P
     Bumpers	                  M
     Wheels	 P
     Frame		                   P
     Fire (car)	               D
     extinguisher	
     Capacity	                 D
     marked		
     Rail sweeps	              P


     				                              Trolley

     Motor	 P
     Brake		                  D
     Wheels	                  P
     Bumpers	                 M
     Guards	                  M
     Frame	 P

     				                              Hoist

     Motor	 D
     Motor brake	              D
     Mechanical	               D
     load brake
     Overload clutch	          M
     Couplings	                P
     Gears, shafts	            P
     and bearings
     Rope drum	                M
     Guards	                   M
     Limit switch	             D
     Sheaves	                  M
     Chain drive	              M
     sprockets
     Cable in drum	            M
     grooves
     Capacity	                 D
     marked

     				                              Hooks

     Deformations or cracks    D
     Throat opening - 15%      D
30   Proof test                 P
Satisfactory
Components		   Problem	                                                                 Corrective action notes




                                Inspection
unit or part					




                                                                               Repair
                                                                      Adjust
                                code
					


	    		                     Hoisting cable

Broken wires		                   D
Crushed rope		                   M
Stretched rope		                 M
Twisted rope		                   M
Kinked rope		                    M
Excessive wear		                 M
2 wraps left of drum	            P

			                         Block assembly

Sheaves			                       D
Bolts			                         D
Guard			                         D



	   		                      Push button or control station

Push buttons		                   D
Control box		                    D
Wiring			                        M
Controllers		                    M
Return spring		                  M
Master switch		                  M
Legible marking		                D




			                         Other items

Rails			                         P
Stairways			                     P
Walkways			                      P
Guard railing		                  P
Ladders			                       P
Rail stops			                    M
Electrical apparatus	            P
General condition		              M
Warning device		                 D
Idle crane inspection	           D



Remarks
1. Inspection code intervals:
D — daily
M — monthly
P — periodically - one-to-12 month intervals, or as specifically
		              recommended by the manufacturer
Date of safety inspection       Signature of inspector                                                            31
Chapter 15
     Hand and portable power tools

     Hand tools                                            Turning tools — or wrenches
     Hand and portable power tools are frequently          Wrench types include open-end, box, socket,
     used at home and on the job. Using them cor-          torque, adjustable, spanner and Allen. It is im-
     rectly will prevent needless injuries. Tools are      portant to select the proper wrench for the work
     intended to help the worker by making the job         to be done. Make sure wrench jaws are clean
     easier and the effort more efficient.                 and oil-free to prevent slipping. Be especially
                                                           careful when using adjustable wrenches — they
     To use hand tools safely, they must be:               are often called knuckle busters because they
     •	 Designed for the job;                              can slip if not adjusted to fit the work surface
     •	 In good condition;                                 snugly.
     •	 Used properly.
                                                           Metal-cutting tools — snips and shears, bolt-
     Workers who do not use the right tool, do not         cutters, hacksaws, chisels and files
     keep tools in good condition or who use tools         Sharpen, oil and adjust snips and shears to
     improperly are less effective and risk serious        make cutting easier and to produce surfaces
     injury. Common types of hand tools include:           free of burrs. When using bolt-cutters, make
     striking tools, turning tools, metal-cutting tools,   sure fingers are clear of the jaws and hinges.
     wood-cutting tools, screwdrivers, pliers, knives      Take precautions to prevent bolt heads or other
     and crowbars.                                         metal fragments from striking co-workers.

     Striking tools — carpenter’s hammers,                 Use hacksaws to cut metal that is too heavy for
     machinist’s hammers, mallets and sledges              snips or bolt-cutters. A significant risk associ-
     Clean and repair striking tools, if necessary, be-    ated with hacksaw use is injury to the hands if
     fore they are stored. Before using striking tools,    the blade breaks. To avoid severe hand injuries
     make sure the faces are free from oil or other        and broken blades, apply only enough pressure
     material that can cause them to glance off the        to keep the blade in firm contact with the work
     object being struck.                                  piece.

     Dress the heads to remove mushroomed or               Exerting excessive force causes the blade to
     battered edges. Handles must fit tightly into the     overheat and bind. Likewise, cut on a straight
     heads of striking tools. Use the correct hammer       line to avoid twisting the saw blade. Lastly,
     to strike hardened steel surfaces, so steel frag-     periodically check the blades to ensure tightness
     ments will not break off and injure workers. Wear     within the saw frame.
     appropriate safety eye protection devices when
     using striking tools.




32
Use chisels for chipping or cutting metals and        Screwdrivers — slotted, Philips, torx and hex
other materials. Make sure the head of the chisel     Use screwdrivers to insert and remove screws,
is not mushroomed. Dress damaged heads by             not as pry bars, scrapers, chisels or punches.
removing all excess metal. As a general rule, hold    When using a screwdriver, it is important to use
the chisel so the hand muscles hold the shaft         the proper size so that the blade fits the screw
firmly but not with a death grip. If the hammer ac-   head tightly. This prevents the screw slot from
cidentally hits the hand it will permit the hand to   burring, which could lead to serious lacerations.
slide down the chisel, lessening the effect of the    Additional safety tips: keep screwdrivers away
blow. This technique is not always possible, but      from electrical circuits to avoid shock, and use
when used, it can be effective. Wear safety eye       a vice or other holding device, rather than hold
protection when using any chisel.                     work in your hand, to prevent serious punctures.

Keep files sharp by keeping them wrapped in           Pliers and knives
paper or cloth to protect the teeth. Clean files      Do not use pliers to cut hard wire unless they
by using file cards and keep them free of oil and     are specifically manufactured for this purpose.
other types of moisture. To prevent hand injuries,    Always cut at right angles. Do not use pliers as
use files with handles and employ the proper          hammers. Wear safety eye protection when us-
technique, i.e., the cutting stroke smooth and        ing pliers to cut wire.
away from the body.
                                                      Knives can be extremely dangerous. Use cut-
Wood-cutting hand tools — hand saws,                  ting instruments only for their intended purpose.
planes and wood chisels                               Size, blade design and handle configuration are
Keep hand saws sharp and free of rust to pre-         important considerations when choosing safe
vent them from binding or jumping and causing         and effective cutting instruments. Cutting blades
injuries. Keep planes sharp and properly adjusted     must remain sharp to avoid excessive forces,
so they cut smoothly without requiring excessive      which can cause the blade to be thrust out past
force. When storing planes, adjust the blades         the workpiece after the cut is made. Always cut
above the bottom of the planes to prevent con-        away from your body. Store knives with the blade
tact with the blade. Keep wood-cutting chisels        closed or sheathed to prevent accidental contact.
sharp, and make sure both hands are behind the        Treat knives with care, always protecting the
cutting edges at all times. Never cut toward your-    sharp cutting edges.
self when using a chisel, and use chisels only for
their intended purpose.




                                                                                                          33
Portable power tools                                   When operating portable power tools, pay undi-
     Portable power tools also present accident haz-        vided attention to their operation. Check power
     ards. With power tools, however, the magnitude         sources to portable power tools to ensure elec-
     of an accident is often significantly increased.       trical cords and air hoses are in good repair.
     A lack of training, improper technique, failure to
     wear PPE or poor maintenance practices cause           Select tools with the following characteristics:
     nearly all power tool accidents. There are several     •	 Handles long enough to distribute pressure
     general safety measures to observe when operat-            across the entire palm, rather than in one
     ing or maintaining portable power tools.                   small area;
                                                            •	 Designed to provide the required force for
     General safe work practices                                the job;
     First, use power tools only after becoming thor-       •	 Tools that have varied weights, sizes and
     oughly familiar with their controls, safety require-       handle design to accommodate worker dif-
     ments and operating procedures. When in doubt,             ferences;
     re-read the operating instructions or get informa-     •	 A handle orientation that allows the wrist to
     tion from your supervisor. Inspect all tools before        remain straight;
     use to see they are clean and in good repair.          •	 Tools that minimize hand and arm vibration;
     Before connecting a power tool to the power            •	 Tools that minimize repetitive motions and
     source, it is essential you turn off the switch on         awkward positions.
     the tool. Ensure all safety guards are installed.
     Wear safety eye, face, hand or other protec-           In addition, provide gloves designed for the
     tive equipment. Disconnect the power source            function and that reduce the hazards. Provide
     from the tool (electrical, hydraulic, pneumatic or     sizes to ensure a proper fit. Excessive force
     mechanical) before adjusting, oiling or changing       applied while using hand tools may result from
     accessories.                                           using poorly fitted gloves.

     You must ground every electrical portable power        One final issue involves horseplay. Horseplay
     tool by a third safety-ground pin on the plug or       accounts for a significant number of injuries as-
     be designed with double-insulation. Double-insu-       sociated with tools. Although tools are relatively
     lated tools have a two-prong plug and a double-        simple instruments and ones with which we are
     insulated plastic housing. Ensure the integrity of     very familiar, they can still be instruments that
     the electrical connection at the plug or motor is      cause injury, even death, if one is not careful. By
     intact. Repair wires pulled loose or frayed insula-    retaining a healthy respect for the tools we use,
     tion before use. We recommend not to splice            knowing how to use them well and only using
     electrical cords. It is better to replace the cord.    them for their intended use, we can prevent
     When operating electrical tools in wet locations,      many injuries.
     ground-fault circuit interruption is necessary to
     prevent accidental shock.




34
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  • 2. Table of Contents Chapter Subject Page No. Introduction 4 1 Safety and health responsibilities, and work practices 5 2 Accident investigation 7 3 Design and inspection of new and rebuilt equipment 9 4 Safety and health meetings 10 5 Employee safety and health training 12 6 Fitness for duty program 13 7 Treatment of sick and injured employees 15 8 Personal protective equipment 18 9 Job safety analysis 20 10 Employee safety contacts 23 11 Safety observations 25 12 Supervisory safety performance 26 13 Machine guarding 28 14 Cranes and mobile industrial equipment 29 15 Hand and portable power tools 32 16 Utility identification 35 17 OSHA’s hazard communication standard 36 18 Respiratory protection 38 19 Hearing conservation 49 20 Confined space entry 52 21 Lockout/tagout 55 22 Fork lift truck safety 58 23 Ergonomics in the work place 62 24 Non-routine tasks 67 25 Hot-work permits 69 26 Safety committees 73 27 Recordkeeping systems 75
  • 3. Contributors The Ohio Bureau of Workers’ Compensation’s (BWC’s) Division of Safety Hygiene and the Society of Ohio Safety Engineers express their thanks to those whose efforts resulted in this publication. Paul A. Whittaker Raymond Haner Barry Judd Robert W. Peterson Gary W. Hanson Herbert K. Bollenbacher Daniel R. Stockwell Dean Rothaar Deanna L. Douglass Donald H. Blair Thomas Elliott Joseph W. Crawford Neil Leonhard David G. Van Zandt H. Dean Hutchings John V. Calcott Ted Ingalls John Momany Phillip S. Howard David Pivarnik Bruce Rinehart
  • 4. Introduction This basic safety and health manual for Ohio To learn more about safety services offered industry summarizes accident-prevention prin- by BWC, log on to ohiobwc.com, or call 1-800- ciples and techniques used successfully through- OHIOBWC to request a Safety Services Catalog. out the industry. While the application of these principles and techniques may vary according to However, safety isn’t the only thing you can do the size and nature of your company’s operations, to reduce your workers’ compensation costs. You the basic principles remain the same. Thus, you also can lower your costs by proactively manag- can use this reference manual year after year as ing your workers’ compensation claims. This a guide to managing your organization’s safety includes incident investigation, early reporting of processes. injuries and working with your BWC employer services specialist and claims service specialist. This manual is not all-encompassing. It is not a compliance document. Safety and health pro- Please join BWC’s Division of Safety Hygiene grams must be individualized to meet the needs and the Ohio Society of Safety Engineers in mak- of each work place. ing occupational safety and health a way of life at your organization. Safe and efficient operations invariably go hand- in-hand; both are products of good management. They result from the recognition and fulfillment of management and employee responsibilities. Everyone in the organization is a member of the team.
  • 5. Chapter 1 Safety and health responsibilities, and work practices No business concern can expect to have good Company representatives throughout Ohio need safety performance unless its president, chief to manage the safety processes within their executive officer or owner demonstrates through organization. Management must realize it is criti- personal leadership and specific, regular activities cally important that it provides the leadership that that safety is a key value within the organization. ensures program effectiveness. The leaders also must communicate the need for all employees to understand the safety-related Employers must become familiar with the processes and procedures, and to actively partici- various laws that pertain to safety and health in pate in the organization’s safety programs. their workplaces. These laws define the duties, actions and precautions all employers must take, Experienced managers know occupational safety as a minimum, to ensure the safety and health of and health is good business. It is good business their employees. For example, employers must to establish and follow through on policies, pro- comply with the federal Occupational Safety and cedures and practices that communicate to every Health Administration’s (OSHA’s) standards for member of the work force that safety and health general industry, (29 CFR Part 1904 and 1910) is a primary responsibility, as are quality and cost- and construction (29 CFR Part 1926). State, effectiveness. regulations include the Ohio Administrative Code (OAC), and Specific Safety Requirements of The Safety and health program, the term used to Ohio Bureau of Workers’ Compensation Relat- describe the whole of safety and health activities, ing to Construction and to All Workshops and is a combination of many policies, processes, Factories, with supplemental codes relating to procedures, actions and decisions. Concerted specific industries. In addition, companies must leadership and effective execution of each ele- be familiar with other regulations and codes, such ment of the overall program are essential to good as the those of Environmental Protection Agency safety and health performance. This performance (EPA), and state fire and building codes. pays off for the employer and employee. It im- proves production, increases efficiency, enhances Well-written safe work practices, long recognized employee morale, lowers workers’ compensation as important in communicating expected safe costs and keeps employees on the job. behaviors and procedures: • Provide guidelines for controlling potential Each day the management of every business hazards; organization confronts a multitude of problems • Communicate your company’s accident-pre- that require immediate attention. In the presence vention policies; of such daily emergency problems, it is tempting • Contribute useful information during training. to defer or overlook safety and health activities. When this occurs, it is likely that accidents and Every business, regardless of size, needs to mistakes will increase significantly. As a result, develop safe work practices and communicate unit compensation and claims-management and publish them to the employees. It also may costs, profitability and quality are adversely af- be necessary to develop safe work practices fected. that apply only to specific company subdivisions
  • 6. or departments, depending on the nature of lifting device to move the ...,” rather than “Don’t work, hazards present or availability of control lift the device without using a ....”Give new or technology. However, safe work practices are a transferred employees a copy of the general safe supplement to other management actions, such work practices and any department-specific safe as good workplace design and integrating safety practices they may need to understand and fol- into all job functions. An overemphasis on rules low to do their job without injury or illness. and standards may limit a company’s potential for achieving high-level safety performance. Training should be a continuing process. Su- pervisors should frequently review general and When developing safe work practices, it is impor- department-specific safe work practices with em- tant to develop work practices that are reason- ployees. Supervisors and employees performing able and specific. A practice that you cannot maintenance or service work should be familiar enforce will potentially impair the effectiveness with the safe work practices of all departments. of other safe work practices. Equally significant, if you can effectively remove or control the hazard, Give special attention to developing safe work you may also be able to eliminate the need for a practices for the operation of dangerous equip- safe work practice. ment where there are only a few skilled opera- tors, or for work involving extremely hazardous An excellent technique for developing safe work conditions or environments. In such cases, effec- practices is to have those who are involved with tive education and training is extremely impor- company operations — supervisors and em- tant, in addition to having the correct safe work ployees — help to develop their own safe work practices in place. Although training is an es- practices. People tend to buy in more when they sential part of any occupational safety and health are involved with the process. This participation program, it should not substitute for a policy of also helps educate the participants on potential eliminating hazards in the workplace whenever accident causes and methods of control or elimi- possible. nation. Once you develop safe work practices, do not Write safe work practices using easily under- consider them being cast in stone. Review and standable language and a positive approach. revise them on an ongoing basis to keep them Whenever possible, state what to do, rather than up-to-date and to retain their intended effective- what is prohibited. For example, say, “Use a ness. Accidents or illnesses also may reveal the need to manage the work environment differ- ently.
  • 7. Chapter 2 Accident investigation Accident investigation is primarily a fact-finding Immediately after an accident: procedure; use the facts revealed to prevent re- • Ensure any injured or ill employee receives currences of similar accidents. Properly handled, medical care immediately; accident investigations also can increase the • Start the accident-investigation process safety and heath awareness for employees, and promptly; build rapport between the supervisor and the • Maintain conditions at the accident scene, as injured or ill employee. much as possible; • Involve the right people — supervisor, em- You reduce injuries and illnesses by eliminating ployee, witnesses and others; hazardous situations. Although it may be difficult • Form a fact-finding committee in the event of to eliminate all accidents, it is easier and much very serious accidents. more cost-effective to eliminate and reduce hazards than it is to teach employees to accom- At a minimum, assemble the following information: modate hazards within the work environment. • Injured employee’s name; • Date and time of injury; Reducing hazards to the minimum is important. • Occupation and task being performed when You can accomplish this through modifying injured; equipment, installing guards, improving material • Shift; handling procedures, and by substituting less haz- • Department; ardous processes and chemicals. Identifying acci- • Employee’s address; dent causes and implementing corrective actions • Sex; is the objective of an effective accident investiga- • Age or date of birth; tion. Examples of areas to probe include: unsafe • Social Security number; or hazardous conditions, poor decisions or behav- • Length of service with employer; iors, a lack of accountability, poorly defined respon- • Length of time on this job; sibilities, inadequate or nonexistent procedures. • Time shift started; • Physician and hospital name; Even minor injuries can reveal accident causes, • Type and extent of injury; which, if corrected, can prevent other more seri- • Description of accident or illness scenario; ous injuries. Therefore, investigate close calls, mi- • Analysis of all causes contributing to the ac- nor and non-disabling injuries and illnesses with the cident or illness; same vigor and thoroughness as serious injuries. • Recommended corrective actions along with responsible persons; Fact-finding is the principal purpose of accident • Injured or ill employees’ statements; investigations. Identifying all pertinent factors • Witnesses’ statements; (multiple causes) that allow incidents to occur is • Name of person completing form and date. important. Well-done accident investigations help to prevent future accidents, create educational opportunities, show organizational concern and build trust with employees.
  • 8. Use accident-investigation information from all Experience shows the greatest deficiency in ac- accidents to present a complete picture of how cident investigations is lack of follow-up action to safety in the work environment is managed and correct the conditions and/or behaviors that led to what changes might be necessary. Then, develop the accident. A good accident-investigation report appropriate justification for addressing the causes specifies corrective actions, identifies who will of accidents or illnesses and preventing future oc- be responsible for taking action, and sets target currences. dates for completion. Thereafter, the responsible member of management should follow up to Management review of accident-investigation ensure the completion of corrective action. reports ensures the development of all pertinent information and a course of remedial action. Acci- After completing the investigation and initiating dent-investigation reports are informative for up- corrective action, provide a summary of the ac- per-level executives. Access to accident-investi- cident sequence, causes and corrective mea- gation reports keeps them informed, allows them sures to the employees working in the accident to ask why the incident happened and lets them area. Also, provide this information to employees know the steps taken to prevent the incident on similar operations. Assign this responsibility from happening again. Provide copies of reports either to the supervisor or employee work team to those directly involved in making necessary members. The purpose is threefold: corrective changes, such as maintenance staff. • To provide additional safety training; • To make operational changes based on the Investigation reports may include photographs, facts involved in the accident; drawings or other information to help clarify the • To let employees know that the company cares facts of the accident. Include detailed statements about their safety and health. from witnesses, as well as others who can pro- vide information. One final point — encourage employee sugges- tions concerning safety and health issues and ask them to participate in the accident-investigation process. Seek out opportunities for employee involvement.
  • 9. Chapter 3 Design and inspection of new and rebuilt equipment It is important to consider potential safety and Experience with similar equipment, accident re- health hazards associated with new or rebuilt cords, and safety and health regulations provides equipment before purchasing or modifying it. guidance for requiring the appropriate integration Making modifications after the equipment is put of safeguards into new or rebuilt equipment. into use is usually more difficult and costly. Management also should upgrade existing equip- ment to include safety features whenever repair- Becoming involved early in the purchasing or ing or modifying existing equipment. rebuilding process makes good safety and health sense because: Keep management personnel responsible for • Equipment installed without adequate safe- designing and contracting for new facilities in- guards may result in a serious injury before formed of accidents following failures or deficien- you add proper safeguards; cies of equipment and of new developments in • Poorly designed equipment may result in safety-engineering standards, including federal, added costs and could cause human suffering state and municipal safety rules and regulations. that is otherwise avoidable; • The company could be in violation of OSHA After installing new equipment or altering existing regulations and the state’s safety codes; equipment, conduct an operational safety review • The company could incur increased costs as- prior to releasing the equipment for operation. sociated with workers’ compensation. A management representative responsible for overall safety at the plant, the maintenance It is prudent to have bid invitations and purchase or engineering supervisor responsible for the orders that state clearly the equipment must in- equipment, and the production supervisor and corporate all safeguards required by laws, codes employee who will operate the equipment should and regulations. Discuss this matter thoroughly conduct this review. with the company purchasing agent and legal counsel. Clearly explain additional safeguards Correct all safety deficiencies before you permit considered necessary by the employer on the workers to operate the equipment. Accident invitation to bid and the purchase order. prevention through the elimination of equipment hazards or unnecessary exposures is much more cost effective than assuming employees will avoid the hazards; the safety of employees also is more certain.
  • 10. Chapter 4 Safety and health meetings The purpose of employee safety and health Safety and health meetings are important in get- meetings is to discuss significant safety and ting employees actively involved in the compa- health information needed to prevent occupa- ny’s efforts to maintain a safe and healthful work- tional accidents or illnesses. These meetings ing environment. Safety meetings can involve are usually convened by the supervisor with all requesting employee ideas about safety policies employees present. and procedures, setting up employee teams to develop safe work practices or encouraging em- Work unit meetings are not intended to become ployees to report unsafe procedures, processes or replace operating safety committees. Effective and conditions. Supervisors also can ask workers safety meetings can help to develop understand- for their ideas on how to solve specific problems. ing, create commitment and allow employees The supervisor’s ability to develop and conduct in- to participate in your organization’s occupational teresting and rewarding meetings is only limited safety and health process. by his or her own creativity. Using safety and health meetings also can assist Effective safety and health meetings stimulate in developing a sense of teamwork. Safety and employees to think about safety and health con- health meetings provide the opportunity for em- cerns. It is best to have an established schedule ployees and supervisors to engage in give-and- of regular meetings. You can use discussion take discussions on a variety of safety and health items and topics, such as those contained in the topics. Providing how-to information and engag- Safety Leader’s Discussion Guide to plan meet- ing in healthy dialogue about workplace safety ings and as an outline for discussion. Develop and health issues helps workers perform their plans before meetings with the intent to foster jobs safely and encourages teamwork. Effective maximum employee participation, to cover issues meetings promote cooperation and reinforce im- thoroughly and to determine courses of action. portant safety and health operating philosophies But like most activities involving people, issues and practices. are likely to surface unexpectedly. For this rea- son, maintain a flexible approach if unexpected issues arise. 10
  • 11. Successful meeting tips • If the safety discussion involves an accident • Schedule meetings on a regular basis, such as or illness, focus the discussion on the facts once a week, twice a month etc. surrounding the incident, the injury and the • Plan for 15 to 45 minute meetings, and keep causes that allowed the incident to occur. the discussion on track. • Discussion of a failure to adhere to a safety • Review the talk in advance so it will be in your procedure should cover why such behavior is own words. wrong, the potential hazards and constructive • Use the Safety Leader’s Discussion Guide discussion on how to correctly follow proce- (available at no charge). dures. • Encourage employee participation. Ask ques- • Discussion involving work being planned tions and ask for suggestions. should include potential hazards, develop- • Seek out quiet areas away from noise and ing suggested engineering approaches to traffic. Make it easy to see and hear. reduce risk, identifying safety equipment to • Devote meetings exclusively to health and be used and developing basic safe operating safety matters. procedures. This is an excellent opportunity to • Use visual aids that enhance, but don’t replace involve the workers in the planning process. the supervisor’s oral presentation. • Preview visual aids before the meeting, and It is important that all operating unit members prepare introductory remarks. know they are part of the occupational safety • Prepare and distribute a meeting summary to and health team. Recognizing that you count attendees and others, as appropriate, include: on each one to contribute to the success of the • The date and time; team can stimulate ideas and energies that will • Location; help strengthen each person’s commitment to • Subjects covered; making the workplace as safe a possible. Achiev- • Suggestions or comments from employees; ing teamwork requires active cooperation and • Action plans and responsibilities; involvement on the part of both the employees • Questions to be answered at the next and management. scheduled meeting; • Attendance roster, and name of the person conducting the meeting. 11
  • 12. Chapter 5 Employee safety and health training • Break down the total job or procedure into Safety and health training provides specific specific parts and identify each key step. You instructions to employees so they can perform can use this breakdown as a detailed outline their jobs in a safe and healthful manner. Safety to help guide workers through a job or proce- and health training also is intended to impart dure. By understanding how safety integrates knowledge so workers can identify workplace into each step of the job, workers learn to hazards and initiate changes themselves. Creat- perform their work safely and correctly. Job ing interest, commitment and awareness is the safety analysis (JSA) training is a method you challenge those involved in training must suc- can use for this breakdown. (Refer to Chapter cessfully meet. 8 on JSA). • Demonstrate the proper way to do the job Orientation or procedure. Merely explaining how to do Begin safety and health training during orienta- a particular task safely is usually insufficient. tion, when a person is transferred to another Do a step at a time, pausing to emphasize department or when learning a new job. Cross- the key points before proceeding. Encourage training can be extremely important for your the employee to ask questions at each stage, safety and health when employees are temporar- making sure he or she fully understands. ily transferred to other departments. • Ask the person to perform the job or proce- dure, describing at each step, not only what Each supervisor should have a procedure for he or she will do, but also why. By letting an educating workers in the department’s safe work employee recite and perform the job, you practices and for following up to ensure the will learn if the person understands and can education process was successful. While a good perform the task safely. safety orientation program can help shape a new • Return periodically to see how the worker is employee’s perspective on job safety, supervi- doing and to see if he or she has any ques- sors often neglect to take advantage of this tions or problems. The follow-up process is opportunity. an essential element, since early identification and correction of improper work procedures An effective technique often used during orienta- will help an employee develop safe and ef- tion involves following a check list containing spe- ficient work habits. cific items for discussion. Supervisors may find using a check list especially helpful. Supervisors should continue safety and health training on a regular basis. Regular training might Consistency and confidence in the training are include monthly safety and health meetings, beneficial in this or similar methods. A well- regular personal safety contacts, safety training planned and well-executed safety orientation related to changes in work processes or proce- forms the foundation for each individual’s future dures, or safety training related to the nature of safety and health performance. Each supervisor the work and safety compliance, such as hazard should ensure new employees receive a copy of communication, lockout/tagout, confined spaces, specific safe work practices and procedures. The fire safety and emergency procedures. supervisor also needs to ensure the new em- ployee understands the safe work practices and To assist a supervisor with safety training, the procedures. Division of Safety Hygiene offers a variety of training materials, formal training courses — in Steps to conducting effective job safety training Columbus and across the state — and customized • Explain the objective of the safety training and training services. Resources also include a com- the reason why the training is important to prehensive library, publications and videotape loan the employee. A person’s interest in learning services. In addition to these services, the division’s will increase if he or she understands why it’s Safety Leader’s Discussion Guide is an excellent important and what’s in it for him or her. resource for preparing monthly safety talks. 12
  • 13. Chapter 6 Fitness for duty program The goal of a fitness-for-duty program is to de- tion allows the physician to probe for specific termine, on a regular basis, that employees are information to obtain a deeper understanding physically capable of executing their jobs and of the employee’s health status. Additionally, it that their health concerning their job is being is essential that the physician have a thorough maintained. understanding of the job functions and the physical requirements of the job to conduct a An effective fitness-for-duty program reduces credible review of the individual’s health status the risk of work-related injuries and illnesses, in relation to the job. and may improve productivity and efficiency by helping employees maintain an awareness of A variety of guidelines are available to guide their health status. It also develops a motiva- physicians when conducting health examina- tion to improve their level of health. tions. OSHA outlines specific medical man- agement requirements in many of its health The components of the health evaluation will standards, such as Bloodborne Pathogens, As- vary somewhat according to the nature of the bestos and Respiratory Protection. The Ameri- individual’s job and the specific reasons for the can College of Occupational and Environmental health exam. For example, employees who Medicine also provides excellent guidelines. wear a respirator need to have a health exam that not only reviews their general health con- It is very helpful if you provide all job applicants dition, but also focuses on the respiratory and health evaluations after they have been hired, cardiovascular systems. but before starting their jobs. The health evalu- ation will serve as a baseline examination against All health evaluations include a medical his- which you can compare future information. tory. This is an important part of the examina- tion because it provides the physician with information that reveals an employee’s health history and basic health state. This informa- 13
  • 14. In addition, the health evaluation might reveal You can schedule health evaluations on an annual a potential problem previously undetected. The basis. Instances may include: idea is not to place an employee into a job setting • Following extended absences due to illness or where a physical condition might help to pre- injury; cipitate an injury or illness. Instances where this • Every two years for all operators of in-plant could cause a problem include: and over-the-road vehicles; • Identification of a heart murmur or other • When employees are potentially exposed to cardiovascular condition when the employee’s hazardous substances; job involves heavy physical exertion on a regu- • After a possible bloodborne pathogen expo- lar basis; sure; • A spinal condition developed at birth that • To determine if an employee can return to could predispose the worker to a severe back work; injury; • To place an employee in a modified-duty posi- • A physical or psychological condition that tion; makes wearing a full face piece respirator a • When identifying reasonable accommoda- high risk to the wearer. tions; • Audiometric testing for workers in a hearing When learning of such conditions, management conservation program; must attempt to make reasonable accommoda- • When employees must wear respiratory pro- tions so the worker can continue to be produc- tection devices. tively employed. Employees often view health evaluations as a Health evaluations also may identify individuals benefit, especially if the company is willing to who are unfit for the job due to use of mind-al- provide a copy of the health evaluation to their tering substances or excessive alcohol usage. personal physician. For a variety of reasons, Discussion of such findings is beyond the scope health evaluations add an important element to of this section. However, your company may the accident-prevention process. use employee assistance programs (EAPs), or may elect to refer the individual to specialists who may be able to help the individual with the problem. 14
  • 15. Chapter 7 Treatment of sick or injured employees Report all work-related injuries and illnesses, Make first-aid supplies available to workers; a physi- regardless of severity, to management immedi- cian needs to aprove these supplies, and you must ately, and make sure employees receive prompt, inspect them on a monthly basis and replenish as competent first aid or medical care as necessary. necessary. Depending upon the size of the company, health Training services can range from qualified volunteer first The company must ensure those individuals who aid providers to a complete company-admin- will provide emergency medical assistance are istered medical facility. In the case of first-aid trained in providing first aid and in preventing the providers, the company should ensure they are transmission of bloodborne pathogens. Conduct trained and certified in both first aid and CPR. training at the time of employment and annually thereafter. Whether a company uses first-aid volunteers, designated responders or a medical clinic, At a minimum, training should consist of the fol- you should develop and implement a medical- lowing: emergency response plan. To implement a plan • A copy and explanation of the bloodborne successfully, it is important that employees be standard (29 CFR 1910.1030); familiar with the medical emergency plan. If pos- • The causes and symptoms of bloodborne sible, practice the plan on a routine basis, per- diseases; haps semiannually. • Disease transmission modes; • The company’s exposure control plan and Have the medical emergency response plan how to obtain a copy; contain: • The recognition of the tasks and activities • Emergency telephone numbers; that might cause exposure to infectious ma- • Roles and responsibilities for those providing terials; first aid; • The methods that will prevent or reduce • Identification of all types of medical emer- exposures, including engineering controls, gencies; work practices or personal protective equip- • Training in the techniques to prevent the ment (PPE); transmission of bloodborne pathogens; • The use, location, removal, handling, decon- • The emergency medical response process tamination and disposal of PPE; for each type of medical emergency (this • The reasons for selecting PPE; should include identifying the treatment pro- • Information on hepatitis B vaccine; vider, such as the hospital, clinic, physician, • What to do in case of contact with blood or and the method of transportation); other potentially infectious materials; • How to report and document the medical • Post-exposure evaluation and follow-up ac- incident and response. tions required following exposure; • Signs, labels and color-coding requirements. 15
  • 16. Medical Treatment Request Date: Dept. and location: Supervisor: Phone and extension: by supervisor Completed Employee’s name: Social Security number: Nature of clinic visit/description of incident: Diagnosis: physician/occupational nurse Describe treatment: Completed by Physician to whom referred: Hospital: Follow-up treatment date/location: ° Able to return to work but with restrictions noted ° No duty until Temporary A. No temperature extremes ° Hot ° Cold until Work restrictions — (Completed by physician/occupational nurse) B. Work limited to hours per day until C. No climbing (ladders, racks, etc.) ° Yes D. No operating moving machinery and/or vehicles at work ° No until until E. Walking and standing combined not to exceed until F. Stooping and/or twisting until 1. Occasional 2. None permitted until G. Lifting until 1. Weight: until 2. Height: until A. To waist B. To shoulder C. Above shoulder until 3. Frequency: percent of shift until H. Pushes or pulls until 1. Limited to pounds until 2. Limited to percent of shift until I. Chemicals to be avoided: J. Other Distribution: 1) Physician 2) Occupational nurse 3) Supervisor This is to certify that I have conducted an examination of the above named employee and I submit herewith my findings and conclusions. 16 Date Physician’s/Occupational Nurse’s Signature
  • 17. If referral to a medical provider is necessary, you should use a form similar to the Medical Treat- ment Request. Use of such a form has shown to greatly improve communications and under- standing between all parties (company, physician and employee) and has functioned as a valuable tool to facilitate the medical treatment process. When used with accident-investigation reports and other documentation, the Medical Treatment Request form records the medical treatment process and augments the workers’ compensa- tion process. The supervisor initiates the form’s usage and the employee can take it with him or her to the physician or clinic. Following treatment, the doctor or nurse completes the form and returns two copies to the company (one for the super- visor and one for the workers’ compensation administrator). The employee can hand-carry these copies. In instances involving serious injury or illness, you may dispense at the time of the incident to avoid delay in obtaining treat- ment. After the situation is in control, you can then complete the form. It is essential that all employees have a thor- ough understanding of the accepted procedure for reporting injuries and illnesses, and for obtaining appropriate care. Prompt care can fre- quently avoid medical complications that might result from apparently minor injuries. 17
  • 18. Chapter 8 Personal protective equipment Each company is responsible for furnishing a The type of PPE required in a given set of cir- workplace free of recognized hazards that can cumstances will depend on the specific hazards, cause serious harm to employees. OSHA’s PPE the duration of exposure and the intensity of the standards require that employers assess their exposure. It is important to select and have the work places to identify any hazards requiring the employees use the proper type of PPE, to protect use of PPE, with written certification to docu- them from the identified hazard. To be effective, ment the survey. PPE must be readily available, sized correctly and designed for the use intended. While eliminating hazards in the work environ- ment is important, it may be impossible or infea- In addition, the proper care of PPE ensures sible to eliminate all hazards through engineering against damaged or defective equipment, which design, guarding or administrative controls. In increases the protection provided to employees. such cases, PPE may be necessary. PPE for head, feet, face and eyes must meet Examples of the types of PPE covered in the the requirements of standards of the American OSHA PPE standards include: National Standards Institute(ANSI). • Face and eye protection — safety glasses, goggles and face shields; Training is an important part of any PPE program. • Head protection — hard hats and bump caps; Safety footwear, safety eyewear and hard hats • Protective footwear — safety shoes, rubber may require only a 10-15 minute training session boots and metatarsal guards; to explain the objectives, policy, responsibilities • Hand protection — heat or chemical-resistant and procedures. On the other hand, PPE such as gloves. respiratory protection devices or hearing protec- tion (both covered under separate OSHA stan- OSHA’s PPE standard does not include require- dards) requires more extensive education and ments for respiratory protection (refer to chapter training. 18), hearing protection (refer to chapter 19) or the construction industry; these areas are cov- ered under other OSHA standards. 18
  • 19. Finally, document all safety and health training Written programs should include: activities with the following information: • Objectives; • Date and time; • Definitions; • Subject and instructor; • Policies; • Outline or table of contents; • Responsibilities; • Title of video or slides; • Procedures. • Handouts; • List of attendees (or sign-in sheet); Written programs must include: • Scores or grades from written exercises. • Written certification of hazard assessment; • Employee training records. Training must include: when and what PPE is necessary; how to properly don, doff, adjust and A safety officer or coordinator should direct your wear PPE; and the limitations, proper care, main- company’s hazard assessment and oversight of tenance, useful life and disposal of the PPE. the PPE selection process. Supervisors or team leaders are responsible for ensuring that the Employees must demonstrate an understanding correct PPE is available, is functional and is worn of the requirements and ability to properly use correctly. They should let employees know how PPE before you give permission to perform work to replace equipment and what to do if a problem requiring PPE. Inform your employees of PPE se- arises with the equipment. lection decisions and ensure they understand the decision logic used. Retrain when changes in the It is important not to overlook the training that workplace or type of PPE used make previous each supervisor or team leader needs to function training obsolete, or when there is lack of under- as an effective coach. Supervisors or team lead- standing or skill demonstrated by employee’s ers in turn need to communicate to employees misuse of assigned PPE. the importance of correctly using PPE — in for- mal training, in informal conversation and by ex- Each company must have a written PPE program ample (i.e., wearing the equipment themselves). that accurately describes the safety equipment process. References: OSHA 29 CFR 1910.132, 1910.133, 1910.135, 1910.136, and 1910.138 19
  • 20. Chapter 9 Job safety analysis For many years, the technique called JSA has In practice, this means the person conducting the been a simple but effective means of identifying JSA must competently assess each job element hazards and potential unsafe procedures associ- and identify the potential hazards or risks. As- ated with a specific task or job. sume, for example, that using a pressurized-wa- ter fire extinguisher is the task to analyze. (While You can use the analysis process to identify haz- this is not a work task, it is a well-understood ards and to educate workers in safe procedures. process.) The process might look something like JSA techniques can be a very effective tool for this. supervisors. The JSA process effectively and ef- • The first element involves removing the extin- ficiently analyzes the job or task and produces de- guisher from its wall bracket and identifying tailed information on task-specific accident risks, the potential hazards. Employees should per- process improvements and control measures. form the task, if possible, with the supervisor acting as a coach. The supervisor may need to When considering where to use the JSA process, help until the process proceeds smoothly. analyze first the tasks having the poorest accident • Identify each succeeding element (e.g., carry- experience or those with the greatest potential for ing the extinguisher to the fire) until you have injury. By establishing priorities, the JSA process broken down the entire job into its elements. focuses attention on areas that can have the Again, identify the potential hazards, such as greatest impact on accident prevention. the weight of the extinguisher, and slips, trips and falls. JSA provides a systematic means to take advan- • After the analysis is complete, list on the tage of workers’ previous experience and knowl- JSA form all possible methods or actions edge. It also increases employee involvement in associated with each element that would establishing safety awareness while developing eliminate, reduce or prevent an accident or safe work practices. illness. Agree on which accident-preven- tion techniques you will use. This is the job Accomplishing these objectives requires that: outline, step by step, and the associated safe • Members of management understand the ob- work practices that you need to integrate into jectives and means of analyzing jobs element each step of the job. This completes the JSA by element; process. • The JSA process is recognized as an effective tool and incorporated into the regular accident- Chapter 23 discusses ergonomics. Often, a task prevention and safety-management process; analysis is used during an ergonomic safety and • You develop and implement a correction pro- health assessment. The task analysis process cess that responds to identified problems in a uses a similar process as the JSA. timely manner; • Supervisors review the results and take action, if appropriate, on all JSAs completed in their work areas; • Supervisors retain a copy of all approved safe job procedures developed by a JSA; • You educate and train workers using the infor- mation developed through the JSA process; • Supervisors regularly observe the workers and ensure they use safe work practices. 20
  • 21. Job safety analysis Job: Date: Title of worker who performs job: Foreman or supervisor: Analysis by: Department: Section: Reviewed by: Required and/or recommended personal protective equipment Sequence of basic job steps Potential accidents or hazards Recommended safe job procedures 21
  • 22. 22 Job safety analysis Job: Date: Title of worker who performs job: Foreman or supervisor: Analysis by: Department: Section: Reviewed by: Required and/or recommended personal protective equipment Sequence of basic job steps Potential accidents or hazards Recommended safe job procedures 1. Remove fire extinguisher from wall bracket. 1. Heavy and awkward to handle 1. Get a firm grip with both hands before removing 2. Carry it to fire. 2. Weighs 29 pounds to prevent dropping the unit. 3. Operate the unit to extinguish the fire. 3. Dropping unit 2. Lift properly and lower to walking position. 4. Place used extinguisher near exit door 4 Arm strain 3. Be sure you can carry the unit; if you can’t, of fire area to be picked up for servicing. 5. Back strain get help. 6. Pinch hand on handle 4. Walk briskly to fire, being alert for slipping and 7. Cut finger on pin tripping hazards. 8. Shoot water into face 5. Hold to support extinguisher while removing the 9. Empty extinguishers are easy to upset safety pin. 10. If upset, they roll and cause tripping hazards 6. Grip firmly to avoid dropping. 7. Be sure discharge is always directed at the fire area. 8. Place used extinguisher in approved location. 9. Complete any reports required by the company.
  • 23. Chapter 10 Employee safety contacts A key component of most effective company This one-on-one safety and health communication safety and health programs is a high level of em- provides the supervisor with an opportunity to ployee involvement, including the management seek employee opinion, clarify expectations and staff. Involvement may take a variety of forms promote understanding and commitment. The such as educational meetings and discussions, organization also benefits. group problem-solving sessions or focus groups, behavior observation programs, accident investi- Productivity and performance improve the most gations, safety committees and more. Successful when work is organized so that employees have companies use combinations of these or other the training, opportunity and authority to partici- techniques to include their employees and to pate in decision making; when they have assur- integrate the company’s safety beliefs and values ances they will not be punished for expressing into day-to-day operations and activities. Another unpopular ideas; and when they realize they will management technique that tends to foster not lose their jobs as a result of contributing their high-level involvement and communication is an knowledge to improve safety and productivity. employee safety-contact program. Regular safety contacts demonstrate the super- The purpose of employee safety contacts is visor’s concern and commitment to both the em- twofold: ployee and the company. Making safety contacts • To provide opportunities for safety and health a part of each supervisor’s performance require- coaching/guidance to employees; ments is easy and benefits both the supervisor • To enhance supervisor/employee communica- and the company. The process is easy to man- tion and understanding. age and requires little, if any, additional training. With the safety contact approach, supervisors Employee participation usually begins with a set aside five to 15 minutes to discuss safety safety and health orientation program for new and health with each employee on a regular basis or transferred employees. Following the safety — weekly, biweekly or at a minimum, monthly. and health orientation, you can employ regularly scheduled meetings or discussions on opera- Discussions can range from training needs to tional safety and health issues to gain employee hazard identification, protective equipment to input on safety and health issues. process improvement, workstation redesign to risk assessment. If supervisors involve employ- Employee involvement also includes safety and ees and respond to their questions and concerns health training in a number of areas pertinent to in a timely and respectful manner, and if employ- the job, such as hazard recognition, emergency ees feel they have input into decisions that affect procedures, hazard communication and PPE. them, then a sense of trust and personal owner- These activities are important for education, ship begins to develop. Work environments in training and communication, but generally do which both the supervisor and employee feel not allow for frequent supervisory contact and mutually responsible for safety and health result discussion with employees regarding safety and in improved performance with less lost time due health issues. to occupational accident or illness. More frequent yet less formal contact with The employee safety contact/observation record employees has shown to be an effective means is an example of one method of recording perti- of coaching and providing for employee involve- nent information you can use to document the ment in the safety process. meetings supervisors have with their employees. Other recording systems in use involve pocket cards on which you can record each contact or discussion for tracking purposes 23
  • 24. 24 Employee Safety Contact/Observation Record Supervisor’s name:___________________ Employee’s name:___________________ Department:_________________________ Date Job or assignment Type and subject of contact Comments
  • 25. Chapter 11 Safety observations Safety observations are excellent tools for the The supervisor should observe for these kinds of supervisor to identify behaviors, practices or con- behaviors: ditions that might place employees at risk and • People reacting to the supervisor’s presence lead to injury or illness. It is often said that safety by quickly adjusting PPE, changing positions is just common sense or that safety is intuitively or stopping the job; obvious. Yet companies continue to struggle • Workers using the correct PPE that it is main- with rising worker’s compensation costs and tained and is appropriate for the hazards; workplace environments that cause unnecessary • Employees using the proper tools correctly injuries and illnesses. and maintaining them in safe condition; • Workers following established safe work prac- Supervisors are burdened with a multitude of tices or identifying practices that need updat- operational responsibilities. They might view ing, or where safe practices need developed observing for unsafe behaviors, conditions or and implemented; practices as one of the more time-consuming • People in positions where they could strike responsibility. The fact remains: workplace safety against, be caught in, under or between, or and health is a key supervisory and management be struck by equipment; contact temperature responsibility. There is a technique, however, extremes or electrical current; be affected by that doesn’t add significant amounts of time, yet hazardous substance inhalation or absorption; is effective at preventing accidents. The tech- or encounter ergonomic problems of overex- nique many supervisors have found effective ertion or repetitive motions. involves supervisor safety observations. After observing unsafe behavior, take action to Safety observations are quick, concentrated stop improper practices or behaviors, and take looks at the work site, 30-45 seconds, to focus measures to prevent reoccurrence. Key to the just on the safety of operations. You can incorpo- success of the observation process is what rate conducting safety observations three or four supervisors do when they make observations. If times each day into the normal daily manage- a worker is using the correct behavior or practice, ment routine. It adds little cost and effort, but then the supervisor must personally recognize the gains in safety performance can be enor- and positively reinforce that behavior. If, on the mous. A supervisor simply decides to stop to other hand, the supervisor observes an unsafe observe strictly for safety behaviors, conditions behavior, it is important that he or she take imme- and practices three to four times each day. diate action to stop the process or practice, help the worker understand the correct method and The objectives of a systematic observation pro- why the need for a different behavior, and then cess are: follow up to see if changes have been made. • To observe workers in their work areas; • To analyze their work performance; Action must be immediate, but to maximize ef- • To correct and prevent unsafe behaviors, fectiveness, discussions should remain positive conditions or practices; and constructive. This is not the time for fault- • To take steps to prevent repeated occurrences. finding. 25
  • 26. Chapter 12 Supervisory safety performance Effective organizational safety performance These resources help to enhance the supervisor’s depends on a variety of factors. Company values effectiveness in integrating safety performance and beliefs play a significant role in establishing into day-to-day functions. the culture of the organization. In turn, if the orga- nizational culture supports the belief that identify- Including safety as a key factor on supervisors’ ing and managing risk through effective safety and managers’ performance appraisals sends approaches, the likelihood increases for develop- a clear message that the organization believes ment and use of effective safety processes to managing risk, and preventing accidents and ill- prevent injuries and illnesses. nesses in the work environment is important. Senior management’s leadership and actions will The adage, “What gets measured, gets done,” generally indicate the level of importance the or- certainly is accurate in this area. To ensure super- ganization places on managing the safety process visors perform specific safety-related activities and accident prevention. regularly, identify and agree on the activities for which you will hold the supervisor accountable. That level of importance greatly determines The supervisor’s immediate manager helps the the safety culture and whether or not the com- supervisor identify the safety activities and func- pany views accident prevention as a priority for tions to be accomplished in the future. The super- maintaining profitability and preserving valuable visor and the manager should mutually agree human resources. on what activities the supervisor will undertake during the next performance period. Supervisory performance is driven by many fac- tors. Generally, if individual supervisor’s perfor- Whether the organization uses a management by mance measures include safety, as well as qual- objectives approach or a prescripted approach, it ity and production measures, then it is likely that is important that both the manager and the super- supervisors will devote time and resources to visor agree on what activities the supervisor will the safety process. Moreover, if the supervisor’s use in fostering safety in the work environment. manager also believes that actively managing the accident-prevention process is important, then the potential for excellent results in supervisory safety performance will be high. Important also is the availability of resources, such as, education and training opportunities, qualified maintenance staff, safe and effective workplace design and PPE. 26
  • 27. Measurable activities supervisors can use in- Supervisors and managers must be accountable clude, but are not limited to: for all aspects of their operation, including safety • Conducting win/win safety meetings quarterly and health. Safety is a line-management func- with each staff member; tion and cannot be delegated to a staff person. • Involving staff in area safety audits regularly; You can characterize the safety director’s role • Identifying and correcting hazards and poor as a technical resource who provides support to practices; management and workers. Staff safety people • Orienting new or transferred staff on safe are not responsible for other department’s safety work practices and procedures; performance, no more than they are responsible • Educating the staff in safety and health matters; for the payroll function. • Involving staff in safety programs or using labor/management safety committees; Six keys to success • Investigating accidents or near accidents 1. Senior management must provide leadership promptly and taking corrective actions; through active and visible participation in the • Using JSA techniques; safety process and programs. Senior leaders • Resolving major safety-related issues, such as must model and foster safe behaviors. projects or redesign work; 2. Middle management must perform some • Conducting tool box safety education meet- safety-related activities and be responsible ings; for guiding supervisory safety performance. • Conducting safe behavior observations daily 3. Supervisors must actively participate in, and to identify/correct unsafe behavior, or to rec- lead the safety process by conducting spe- ognize safe behavior; cific safety-related activities regularly. • sing safety perception surveys to identify U 4. Workers must participate in the safety areas for improvement; process and in problem solving and decision • Using positive reinforcement techniques to making. Communications must flow up, as develop and maintain safe behaviors; well as down, the organization. • Using safety tipping techniques when assign- 5. Management and the workers must perceive ing job tasks; the safety process as being positive. Recog- • Participating in safety education courses or nizing good safety performance at all levels seminars on specific topics. is crucial. 6. You must provide safety training for both Conduct performance evaluations for supervi- supervisors and workers. This should include sors at least annually. However, a better process training for new and transferred workers. would involve quarterly progress discussions with the manager and using the fourth quarterly Achieving excellence in accident prevention is not evaluation as the annual performance review. In plain common sense, nor is getting there intui- this way, surprises should be minimal, progress tively obvious. It is a difficult journey. Success steady and results positive. requires diligence and effort, but the payoffs can be extraordinary. It takes time. Lack of progress should not be discouraging. The safety culture and the culture of the organiza- tion will usually evolve together. All members of the management team should strive for con- tinuous incremental improvement in safety and health. 27
  • 28. Chapter 13 Machine guarding Pinch points that are unguarded can cause seri- Methods of guarding include: ous injuries. Pinch, nip or shear point means the • Light curtains; point or points at which it is possible to be caught • Air clutches with palm buttons; between the moving parts of a machine, or be- • Steel mesh under conveyors and over fan tween the material and the moving part or parts blades; of a machine. • Guardrails; • Lawn mower covers; You can identify machine hazards by asking three • Flexible guards, such as the movable guard on questions: a power saw; • Can an individual be caught in, on or between • Presence-sensing mats, such as those used in two objects? robot areas; • Can an individual be struck by an object? • Mechanical barriers. • Can an individual strike against a hazardous object? Effective guarding can eliminate many of these hazards.When possible, purchase machinery with guards installed by the manufacturer. Guard points of operation on machines at all times. Point-of-operation guarding is usually required on mechanical-owner transmission components on machines, shears, power presses, milling ma- chines and jointers. You also should guard other equipment — portable power tools, lawn mow- ers and grinders —exposing workers to potential injuries. 28
  • 29. Chapter 14 Cranes and mobile industrial equipment The use of cranes and other mobile industrial Thereafter, the crane operator should proceed equipment involves significant potential hazards. only after seeing that the area where the load is Special emphasis is necessary to prevent injuries. to be carried is clear. Never carry loads over per- Cranes and hoists involve special hazards primar- sonnel. Post approved hand signals in the crane ily because of the danger of dropping a load. cab and at conspicuous locations on the ground Equip all cranes and hoists with an automatic or floor level. hoist safety stop — generally called a limit switch — to prevent the lift from striking the supporting Equip mobile equipment used in industrial plants, structure and shearing off the hoist cables. such as trucks and tow tractors, with visual and/or audible warning devices. Operators should Require operators to test the limit switch each have a good field of vision for every direction of day before starting work to ensure it is function- travel. Equip the gasoline-powered equipment ing properly. Limit switches are safety stops, with tanks that have explosion-proof fittings. and operator should never use them to stop the Rigidly observe load capacity charts and add no hoisting operation. Regular operating controls are unauthorized counter-weights to increase capaci- provided for that purpose. ties. Limit attachments to those approved by the manufacturer. Whenever possible, equip crane and hoist hooks with safety latches to ensure the cable or chain Inspect all mobile equipment prior to each shift to will not become disengaged from the hook when check steering, brakes and proper functioning of the load is temporarily rested on a support, or if safety devices. Provide all such equipment with roll out or a shock load occurs. ignition locks. Remove keys if the equipment is not in use. This prevents operation by untrained Operators should examine carefully each day and unauthorized personnel. Operators should before using slings, chains, spreaders, rings receive formal training in equipment operation and other auxiliary crane and hoist equipment. and safety. Document this training. Wire-rope slings should receive special attention; manufactured slings are recommended. Rust, To ensure you inspect all cranes, hoists and dirt and kinks can seriously weaken and shorten mobile industrial equipment on a regular basis, a the safe and useful life of wire rope. For this formalized inspection program is most effective. reason, do not allow wire-rope slings to remain Reports submitted after each inspection should on the ground. Place them on wall hooks or racks indicate the equipment inspected and the results when not in use. Conduct an annual inspection of the inspection. Institute immediate follow-up for all lifting devices, including slings, chains and action to ensure that any defects are promptly hooks. It is important to maintain comprehensive corrected. records of all inspection results. For further detailed information consult: Schedule a complete inspection for hoist ropes, OSHA General Industry Standards, 29 CFR, sheave wheels, brakes, control switches, ax- 1910.176 - 1910.184 les, safety stops, running rails and supports for OSHA Construction Industry Standards, 29 CFR, all cranes each month. Correct immediately all 1926.550 and 1926.600 defects. Ohio Administrative Code, All Workshops and Factories, Chapter 4121:1-5 Operate overhead cranes on the basis of clear Ohio Administrative Code, Construction, Chapter hand signals only. Lateral travel, hoisting and 4121:1-3. lowering of loads should never proceed without a signal from the person on the ground. 29
  • 30. Overhead Crane Hoist Safety Inspection Record Manufacturer: Model: Serial No: Reach: Capacity: Location: Component Problem Corrective action notes Satisfactory Inspection unit or part Repair Adjust code Bridge Brake D Walkways M Guard railings M Guards M Motor P Bumpers M Wheels P Frame P Fire (car) D extinguisher Capacity D marked Rail sweeps P Trolley Motor P Brake D Wheels P Bumpers M Guards M Frame P Hoist Motor D Motor brake D Mechanical D load brake Overload clutch M Couplings P Gears, shafts P and bearings Rope drum M Guards M Limit switch D Sheaves M Chain drive M sprockets Cable in drum M grooves Capacity D marked Hooks Deformations or cracks D Throat opening - 15% D 30 Proof test P
  • 31. Satisfactory Components Problem Corrective action notes Inspection unit or part Repair Adjust code Hoisting cable Broken wires D Crushed rope M Stretched rope M Twisted rope M Kinked rope M Excessive wear M 2 wraps left of drum P Block assembly Sheaves D Bolts D Guard D Push button or control station Push buttons D Control box D Wiring M Controllers M Return spring M Master switch M Legible marking D Other items Rails P Stairways P Walkways P Guard railing P Ladders P Rail stops M Electrical apparatus P General condition M Warning device D Idle crane inspection D Remarks 1. Inspection code intervals: D — daily M — monthly P — periodically - one-to-12 month intervals, or as specifically recommended by the manufacturer Date of safety inspection Signature of inspector 31
  • 32. Chapter 15 Hand and portable power tools Hand tools Turning tools — or wrenches Hand and portable power tools are frequently Wrench types include open-end, box, socket, used at home and on the job. Using them cor- torque, adjustable, spanner and Allen. It is im- rectly will prevent needless injuries. Tools are portant to select the proper wrench for the work intended to help the worker by making the job to be done. Make sure wrench jaws are clean easier and the effort more efficient. and oil-free to prevent slipping. Be especially careful when using adjustable wrenches — they To use hand tools safely, they must be: are often called knuckle busters because they • Designed for the job; can slip if not adjusted to fit the work surface • In good condition; snugly. • Used properly. Metal-cutting tools — snips and shears, bolt- Workers who do not use the right tool, do not cutters, hacksaws, chisels and files keep tools in good condition or who use tools Sharpen, oil and adjust snips and shears to improperly are less effective and risk serious make cutting easier and to produce surfaces injury. Common types of hand tools include: free of burrs. When using bolt-cutters, make striking tools, turning tools, metal-cutting tools, sure fingers are clear of the jaws and hinges. wood-cutting tools, screwdrivers, pliers, knives Take precautions to prevent bolt heads or other and crowbars. metal fragments from striking co-workers. Striking tools — carpenter’s hammers, Use hacksaws to cut metal that is too heavy for machinist’s hammers, mallets and sledges snips or bolt-cutters. A significant risk associ- Clean and repair striking tools, if necessary, be- ated with hacksaw use is injury to the hands if fore they are stored. Before using striking tools, the blade breaks. To avoid severe hand injuries make sure the faces are free from oil or other and broken blades, apply only enough pressure material that can cause them to glance off the to keep the blade in firm contact with the work object being struck. piece. Dress the heads to remove mushroomed or Exerting excessive force causes the blade to battered edges. Handles must fit tightly into the overheat and bind. Likewise, cut on a straight heads of striking tools. Use the correct hammer line to avoid twisting the saw blade. Lastly, to strike hardened steel surfaces, so steel frag- periodically check the blades to ensure tightness ments will not break off and injure workers. Wear within the saw frame. appropriate safety eye protection devices when using striking tools. 32
  • 33. Use chisels for chipping or cutting metals and Screwdrivers — slotted, Philips, torx and hex other materials. Make sure the head of the chisel Use screwdrivers to insert and remove screws, is not mushroomed. Dress damaged heads by not as pry bars, scrapers, chisels or punches. removing all excess metal. As a general rule, hold When using a screwdriver, it is important to use the chisel so the hand muscles hold the shaft the proper size so that the blade fits the screw firmly but not with a death grip. If the hammer ac- head tightly. This prevents the screw slot from cidentally hits the hand it will permit the hand to burring, which could lead to serious lacerations. slide down the chisel, lessening the effect of the Additional safety tips: keep screwdrivers away blow. This technique is not always possible, but from electrical circuits to avoid shock, and use when used, it can be effective. Wear safety eye a vice or other holding device, rather than hold protection when using any chisel. work in your hand, to prevent serious punctures. Keep files sharp by keeping them wrapped in Pliers and knives paper or cloth to protect the teeth. Clean files Do not use pliers to cut hard wire unless they by using file cards and keep them free of oil and are specifically manufactured for this purpose. other types of moisture. To prevent hand injuries, Always cut at right angles. Do not use pliers as use files with handles and employ the proper hammers. Wear safety eye protection when us- technique, i.e., the cutting stroke smooth and ing pliers to cut wire. away from the body. Knives can be extremely dangerous. Use cut- Wood-cutting hand tools — hand saws, ting instruments only for their intended purpose. planes and wood chisels Size, blade design and handle configuration are Keep hand saws sharp and free of rust to pre- important considerations when choosing safe vent them from binding or jumping and causing and effective cutting instruments. Cutting blades injuries. Keep planes sharp and properly adjusted must remain sharp to avoid excessive forces, so they cut smoothly without requiring excessive which can cause the blade to be thrust out past force. When storing planes, adjust the blades the workpiece after the cut is made. Always cut above the bottom of the planes to prevent con- away from your body. Store knives with the blade tact with the blade. Keep wood-cutting chisels closed or sheathed to prevent accidental contact. sharp, and make sure both hands are behind the Treat knives with care, always protecting the cutting edges at all times. Never cut toward your- sharp cutting edges. self when using a chisel, and use chisels only for their intended purpose. 33
  • 34. Portable power tools When operating portable power tools, pay undi- Portable power tools also present accident haz- vided attention to their operation. Check power ards. With power tools, however, the magnitude sources to portable power tools to ensure elec- of an accident is often significantly increased. trical cords and air hoses are in good repair. A lack of training, improper technique, failure to wear PPE or poor maintenance practices cause Select tools with the following characteristics: nearly all power tool accidents. There are several • Handles long enough to distribute pressure general safety measures to observe when operat- across the entire palm, rather than in one ing or maintaining portable power tools. small area; • Designed to provide the required force for General safe work practices the job; First, use power tools only after becoming thor- • Tools that have varied weights, sizes and oughly familiar with their controls, safety require- handle design to accommodate worker dif- ments and operating procedures. When in doubt, ferences; re-read the operating instructions or get informa- • A handle orientation that allows the wrist to tion from your supervisor. Inspect all tools before remain straight; use to see they are clean and in good repair. • Tools that minimize hand and arm vibration; Before connecting a power tool to the power • Tools that minimize repetitive motions and source, it is essential you turn off the switch on awkward positions. the tool. Ensure all safety guards are installed. Wear safety eye, face, hand or other protec- In addition, provide gloves designed for the tive equipment. Disconnect the power source function and that reduce the hazards. Provide from the tool (electrical, hydraulic, pneumatic or sizes to ensure a proper fit. Excessive force mechanical) before adjusting, oiling or changing applied while using hand tools may result from accessories. using poorly fitted gloves. You must ground every electrical portable power One final issue involves horseplay. Horseplay tool by a third safety-ground pin on the plug or accounts for a significant number of injuries as- be designed with double-insulation. Double-insu- sociated with tools. Although tools are relatively lated tools have a two-prong plug and a double- simple instruments and ones with which we are insulated plastic housing. Ensure the integrity of very familiar, they can still be instruments that the electrical connection at the plug or motor is cause injury, even death, if one is not careful. By intact. Repair wires pulled loose or frayed insula- retaining a healthy respect for the tools we use, tion before use. We recommend not to splice knowing how to use them well and only using electrical cords. It is better to replace the cord. them for their intended use, we can prevent When operating electrical tools in wet locations, many injuries. ground-fault circuit interruption is necessary to prevent accidental shock. 34