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In Search Of Your Brand
Positioning & Branding in Career
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                                   Rick Steinbrenner
The “Problem” Job Seekers Face Today
 The “Great Recession” negatively impacted the “top-lines” (sales) of many multi-national
  corporations.

  This resulted in the loss of 7.5MM jobs pushing the unemployment rate to 10%.

  The people who weren’t downsized were asked to “do more with less”…sometimes doing
  the job of two people. Working harder than ever before.

   End Result: Most competitive job seeker market ever – making it an employers’ market.
     Companies are now focused less on transferrable skills outside their industry to industry specific experience.

     Moreover, employees are working harder than ever to become/remain visible in the marketplace.

                                                                                       - Source: Execunet
  Therefore, it’s more important now than ever to focus more on differentiation vs. time and
  grade in former positions.

  Question is: how does one effectively do this?
                                                                                                                       2
The Solution – You MUST Differentiate
              You must identify your sustainable competitive advantage:

a) Learn how to assess and position yourself in the marketplace vs. other products/candidates.

b) Translate the competitive advantage into a positioning statement which makes you standout
   vs. other product/candidates.

             What is a sustainable competitive advantage/positioning (SCA)?
             In short, it’s something that:
                        You exclusively have
                        Your competition doesn’t (or don’t realize they have it)
                        Your customers/employers want it
                        You need ALL 3 to have one




                                                                                             3
Positioning/Branding
                               What it is and What it is not

            Branding is not…..                             Branding is…..
Great advertising                             Is about their consumer/customer needs
Consumer awareness                            About solving their problems
Promotions or pricing                         Product relevancy
Marketplace distribution                      Product differentiation vs. competition
                                              and/or other adjacent alternatives?
Slogans or taglines                           Creating marketplace character
Features or good/better/best                  Long lasting and memorable
# of years experience                         It’s about your uniqueness in the market


• It’s all about differentiation.

• The brand has to be relevant in the consumer’s mind – not necessarily yours.

• Result is Brand Equity” – as important as any financial item on a balance sheet.

                                                                                         4
What Exactly Is Positioning?
         It’s psychological bond you want to create with your consumer/customer/employer.

                                                 Competitors




                                 Marketplace                        Identify
                                                                  “Need Gaps”




                                                               Address
                                    Features/Benefits
                                                               Barriers



 “Positioning is not as much what you do to the product as what you do to the mind”.
                                                                      - Trout & Ries, “Fathers of Positioning”


 “A particular subjective consumer/customer meaning that a company tries to build into the product
  idea”.                                                       - Phil Kotler, “Father of Marketing”


 “People don’t buy products, they buy solutions to problems”.
                                                                      - Ted Levitt, Competitive Strategy - HBS
                                                                                                                 5
Why Is Positioning Important?

 Product positioning is as real as any physical feature or attribute!!




 It’s the cornerstone of the marketing/brand strategy and precedes all other strategies




 It should not be changed often. Change only if the environment/product changes




                                                                                           6
Positioning Statement Template

      To: target market, X is a brand
    in the frame of reference having a
        benefit/point of difference.
Support/Reasons Why:
 #1
 #2
 #3 etc.




                                              7
What is A Target Market?
 Those consumer/customers having highest predeposition to buy your product.

 Can be defined a number of ways:
     Demographically (age, income, education, sex, segments)
     Psychographically (meaning personalities, values, lifestyles)
     Behaviorally (meaning how they behave)
     Attitudinally (meaning how they think)


 Examples include:
    1) Corporate America
    Men, 18-24 years old
     People who are fanatics about taking care of their cars
     People who go to sporting events
     Conservative vs. liberal

    2) Job Seekers:
     Functionally – Sales, Marketing, Accounting, Operations, etc.
     Hourly vs. Salaried
     Industry – B2C vs. B2B
                                                                               8
What Is A Frame Of Reference?
 The frame of reference is either a category or a consumer/customer based solution to
  THEIR problems.

 These include either direct category users or acceptable alternatives.

                   Direct Product Categories   Adjacent Categories/Substitutes
                  Carbonated Soft Drinks       All Other Soft Drinks
                  Table Saw                    Circular Saw/Hand Saws
                  Irons                        Dry Cleaners
                  Accountants, CPA’s           Financial Software



A frame of reference usually has barriers to entry by competitors
                   - Cathode ray tube TV sets don’t have clear, sharp images
                   - Accountant usually needs CPA certification


 It has to reflect how the consumer/customer sees the world vs. how the manufacturer,
  retailer or employee does.

                                                                                         9
What Is A Benefit/Point of Difference?
 It is the single-minded, ownable product claim or promise to the
                           marketplace.
                                   Examples:
                                    Cuts hair drying time
                                    Gets the job done faster
                                    Coke is the real thing
                                    You offer something very few others have

 Point of differences need to address the frame of reference.

 Need to make it meaningful to the consumer/customer/employer so you can own it.

 It can also be a non-rational/emotional point of difference. Not all claims have to be product
  or attribute based.
                              - GE: “Brings good things to life”
                              - Gillette: “The best shave a man can get”
                              - Candidates: Creative problem solver




                                                                                              10
What Are Support/Reason’s Why?
 The product based reason to believe the claim (e.g. the substantiation).


 Ideally, this would be unique to the product and ownable.
          - Cuts hair drying time by 50%
          - Cuts installation time by 50% vs. other conventional methods
          - No other product tastes like Coke (i.e. the “real” thing)
          - Developed and launched 20 new products




                                                                             11
Understanding What Consumers/Employers REALLY Buy
                           Linking Features/Benefits

What the consumer/customer buys….defines the business(es) the company is in…..


                                               What
 What the consumers REALLY Buy               Defines the
                                              Business


 The Benefit of What They Sell           What the Products
                                             Provide



 What They Sell                         The Products/Services




 The Company                         The Brand/Sub-Brand Name



                                                                                 12
Corporate Branding Process Summary
                               How It Works


                                      Marketplace
                                       Analysis


                                                             Develop
 Define            Identify
                                                             And/Or
  Core              Brand
                                                             Refine
 Brand             Growth
                                                             Brand
 Equity            Potential
                                                             Equity



                                      New Areas Of
                                       Exploration


Who are we?     What can we be?    Where can we live?   How do we get there?


                                                                         13
Actual Positioning Statement




To women and men with busy lives, the Black
 & Decker line of small household products
offers a better way of doing things because it
provides smart, innovative solutions for your
                    home.

                                             14
Successful Examples
of Branding Applications




                           15
What the consumers REALLY Buy
                                 Happiness



The Benefit of What They Sell   Refreshment




What They Sell
                                Soft Drinks




The Company


                                              16
Happiness Machine
Eliminates
What the consumers REALLY Buy          Speed Bumps of
                                         Daily Living

                                    Better Way of Doing
The Benefit of What They Sell       Things (Innovation
                                         Solutions)



What They Sell                  Power Tools & Home Products
                                         Solutions




The Company



                                                              18
Scumbuster Cordless Wet Scrubber – “Splish Splash”
4-Time NASCAR Champion
       Jeff Gordon
    What the consumers REALLY Buy                 Miracles
                                                  of Science


                                            Better Way Of Doing
    The Benefit of What They Sell            Things (Innovation
                                                 Solutions)



    What They Sell                  Residential, Agricultural & Automotive
                                                   Products




    The Company
“Trunk Crew” – Featuring 4-Time NASCAR Champion – Jeff Gordon
How Effective Positioning
Can Build Your Personal Brand




                                22
Your Personal Career Brand

Why Is It So Important?
It’s no longer a luxury, it’s the cost of entry for a successful job search.

Branding is the best version of yourself to the marketplace.

Branding is how people experience you and what you do.

Branding is how people experience themselves in relation to you.

Branding is what you’re known for; what you’re known as and what you’re known for knowing.
                                                                            - Scott Ginsberg




                                                                                               23
Understanding Your Competencies is Key!!
                    Hypothetical: B2C Marketing Executive

                                                                      Innovation:
                   Project
                                                                         R&D/
                 Management
                                                                      Engineering
Advertising
                                    Marketing                                         Intellectual
    &                                                 MARCOM
                                    Research                                           Property
Promotions
                                                                                      Management
                                                                   Core
                   Core
                                                                Competency:
                Competency:
 Public                               Budget        P&L          Marketing
                 Marketing          Management   Management                              Trade
Relations                                                         General               Marketing/
               Communications
                                                                 Manager                 Pricing


                                Effectiveness    Supply Chain
Web/Social
                                  Tracking       Management
 Media                                                                               Channel
                                 (Metrics)
                                                                Make vs. Buy        Management
                 Collateral
                                                                 Decisions




 You need to understand how your experiences and skills drive your competency(s)
                                                                                                     24
How Your Brand Interacts with External Environment

                               Networking
                        Groups/Potential Employers




                          Personal Brand/Positioning                  Linked In/
 Google
                                  Statement                           Personal
Searches
                                                                      Websites




                               Social Media:
                             Facebook, Twitter



    Think of your brand as a 30 second TV spot selling something to consumers.
                                                                                   25
All Personal Brand Messaging Needs To Be Consistent




                  www.globalbrandguy.com




                                                      26
Personal Branding Process
                            How Do I Get There?

                                         Current Industry
                                         Situation Analysis


  Identify            Initially
                                                                       Final
Transferrable        Define Your
                                                                     SCA/Brand
   Skills/            Strategic
                                                                     Messaging
Competencies         Competitive
                                                                       Tools
(SOAR/PAR)           Advantage



                                      New Industries/Hunting
                                    Grounds (i.e. B2C and/or B2B)


What do you offer?   Who are you?         Where can I live?         How do you get
                                                                       there?

                                                                                 27
Personal Branding Marketplace Trends Today

1) Anywhere Hiring: Companies want to upgrade talent; even at expense of incumbents.

2) Web Purity/Visibility: Need to manage online presence and be easy to find.
                 Almost all recruiters “Google” you.
                 Services like Vizbility.com use QR bar codes that can help you manage what people
                  see about you on Google.




3) 3-D Personal Brand: Your resume/business card is no longer the only thing you need.
                 Portfolios/Case Studies in problem, action, result format
                 Images of your success stories – both still pix and video if possible
                 Social Media Venues: Linked in, YouTube, Flickr, Facebook and Twitter



                                                                                                  28
Personal Branding Marketplace Trends Today - Continued

4) Need to create online personal portals:
               Linked in is a must – a complete profile, it’s not a nice to have anymore; it’s a must have.
               Consider developing a personal website where you can showcase skills
               Consider a personal blog to showcase subject matter expert or thought leader skills.


5) Reviews of you: Accomplishment/career credibility is more important than ever
               What are others saying about the work you do?
               Linked in recommendations
               360 Reach Reviews
               Prior company awards/recognitions
                                                                         - William Arruda




                                                                                                         29
Applying Branding Concepts In Your Search
                                                Checklist
 Identify your strategic competitive advantage – both current state and future – if change is desired.

 Develop your positioning statement/personal brand.

 Create your brand character – the more creative, the more memorable….
        Global Consumer & Product Marketer
        Corporate Storyteller
        Master of Finance
        Lean Manufacturing Guru


 Apply to job search documents as desired:
        Business cards
        Resumes
        Cover letter
        Portfolios/Case Studies
        Blogs, etc


 Branding is not an one time activity – continually review for relevance and update as needed.

 However, try to maintain brand consistency. People have a hard time forgetting what you’ve done.
                                                                                                          30

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In Search Of Your Personal Brand

  • 1. In Search Of Your Brand Positioning & Branding in Career Search Rick Steinbrenner
  • 2. The “Problem” Job Seekers Face Today  The “Great Recession” negatively impacted the “top-lines” (sales) of many multi-national corporations. This resulted in the loss of 7.5MM jobs pushing the unemployment rate to 10%. The people who weren’t downsized were asked to “do more with less”…sometimes doing the job of two people. Working harder than ever before. End Result: Most competitive job seeker market ever – making it an employers’ market.  Companies are now focused less on transferrable skills outside their industry to industry specific experience.  Moreover, employees are working harder than ever to become/remain visible in the marketplace. - Source: Execunet Therefore, it’s more important now than ever to focus more on differentiation vs. time and grade in former positions. Question is: how does one effectively do this? 2
  • 3. The Solution – You MUST Differentiate You must identify your sustainable competitive advantage: a) Learn how to assess and position yourself in the marketplace vs. other products/candidates. b) Translate the competitive advantage into a positioning statement which makes you standout vs. other product/candidates. What is a sustainable competitive advantage/positioning (SCA)? In short, it’s something that:  You exclusively have  Your competition doesn’t (or don’t realize they have it)  Your customers/employers want it  You need ALL 3 to have one 3
  • 4. Positioning/Branding What it is and What it is not Branding is not….. Branding is….. Great advertising Is about their consumer/customer needs Consumer awareness About solving their problems Promotions or pricing Product relevancy Marketplace distribution Product differentiation vs. competition and/or other adjacent alternatives? Slogans or taglines Creating marketplace character Features or good/better/best Long lasting and memorable # of years experience It’s about your uniqueness in the market • It’s all about differentiation. • The brand has to be relevant in the consumer’s mind – not necessarily yours. • Result is Brand Equity” – as important as any financial item on a balance sheet. 4
  • 5. What Exactly Is Positioning? It’s psychological bond you want to create with your consumer/customer/employer. Competitors Marketplace Identify “Need Gaps” Address Features/Benefits Barriers  “Positioning is not as much what you do to the product as what you do to the mind”. - Trout & Ries, “Fathers of Positioning”  “A particular subjective consumer/customer meaning that a company tries to build into the product idea”. - Phil Kotler, “Father of Marketing”  “People don’t buy products, they buy solutions to problems”. - Ted Levitt, Competitive Strategy - HBS 5
  • 6. Why Is Positioning Important?  Product positioning is as real as any physical feature or attribute!!  It’s the cornerstone of the marketing/brand strategy and precedes all other strategies  It should not be changed often. Change only if the environment/product changes 6
  • 7. Positioning Statement Template To: target market, X is a brand in the frame of reference having a benefit/point of difference. Support/Reasons Why:  #1  #2  #3 etc. 7
  • 8. What is A Target Market?  Those consumer/customers having highest predeposition to buy your product.  Can be defined a number of ways:  Demographically (age, income, education, sex, segments)  Psychographically (meaning personalities, values, lifestyles)  Behaviorally (meaning how they behave)  Attitudinally (meaning how they think)  Examples include: 1) Corporate America Men, 18-24 years old  People who are fanatics about taking care of their cars  People who go to sporting events  Conservative vs. liberal 2) Job Seekers:  Functionally – Sales, Marketing, Accounting, Operations, etc.  Hourly vs. Salaried  Industry – B2C vs. B2B 8
  • 9. What Is A Frame Of Reference?  The frame of reference is either a category or a consumer/customer based solution to THEIR problems.  These include either direct category users or acceptable alternatives. Direct Product Categories Adjacent Categories/Substitutes Carbonated Soft Drinks All Other Soft Drinks Table Saw Circular Saw/Hand Saws Irons Dry Cleaners Accountants, CPA’s Financial Software A frame of reference usually has barriers to entry by competitors - Cathode ray tube TV sets don’t have clear, sharp images - Accountant usually needs CPA certification  It has to reflect how the consumer/customer sees the world vs. how the manufacturer, retailer or employee does. 9
  • 10. What Is A Benefit/Point of Difference? It is the single-minded, ownable product claim or promise to the marketplace. Examples:  Cuts hair drying time  Gets the job done faster  Coke is the real thing  You offer something very few others have  Point of differences need to address the frame of reference.  Need to make it meaningful to the consumer/customer/employer so you can own it.  It can also be a non-rational/emotional point of difference. Not all claims have to be product or attribute based. - GE: “Brings good things to life” - Gillette: “The best shave a man can get” - Candidates: Creative problem solver 10
  • 11. What Are Support/Reason’s Why?  The product based reason to believe the claim (e.g. the substantiation).  Ideally, this would be unique to the product and ownable. - Cuts hair drying time by 50% - Cuts installation time by 50% vs. other conventional methods - No other product tastes like Coke (i.e. the “real” thing) - Developed and launched 20 new products 11
  • 12. Understanding What Consumers/Employers REALLY Buy Linking Features/Benefits What the consumer/customer buys….defines the business(es) the company is in….. What What the consumers REALLY Buy Defines the Business The Benefit of What They Sell What the Products Provide What They Sell The Products/Services The Company The Brand/Sub-Brand Name 12
  • 13. Corporate Branding Process Summary How It Works Marketplace Analysis Develop Define Identify And/Or Core Brand Refine Brand Growth Brand Equity Potential Equity New Areas Of Exploration Who are we? What can we be? Where can we live? How do we get there? 13
  • 14. Actual Positioning Statement To women and men with busy lives, the Black & Decker line of small household products offers a better way of doing things because it provides smart, innovative solutions for your home. 14
  • 16. What the consumers REALLY Buy Happiness The Benefit of What They Sell Refreshment What They Sell Soft Drinks The Company 16
  • 18. Eliminates What the consumers REALLY Buy Speed Bumps of Daily Living Better Way of Doing The Benefit of What They Sell Things (Innovation Solutions) What They Sell Power Tools & Home Products Solutions The Company 18
  • 19. Scumbuster Cordless Wet Scrubber – “Splish Splash”
  • 20. 4-Time NASCAR Champion Jeff Gordon What the consumers REALLY Buy Miracles of Science Better Way Of Doing The Benefit of What They Sell Things (Innovation Solutions) What They Sell Residential, Agricultural & Automotive Products The Company
  • 21. “Trunk Crew” – Featuring 4-Time NASCAR Champion – Jeff Gordon
  • 22. How Effective Positioning Can Build Your Personal Brand 22
  • 23. Your Personal Career Brand Why Is It So Important? It’s no longer a luxury, it’s the cost of entry for a successful job search. Branding is the best version of yourself to the marketplace. Branding is how people experience you and what you do. Branding is how people experience themselves in relation to you. Branding is what you’re known for; what you’re known as and what you’re known for knowing. - Scott Ginsberg 23
  • 24. Understanding Your Competencies is Key!! Hypothetical: B2C Marketing Executive Innovation: Project R&D/ Management Engineering Advertising Marketing Intellectual & MARCOM Research Property Promotions Management Core Core Competency: Competency: Public Budget P&L Marketing Marketing Management Management Trade Relations General Marketing/ Communications Manager Pricing Effectiveness Supply Chain Web/Social Tracking Management Media Channel (Metrics) Make vs. Buy Management Collateral Decisions You need to understand how your experiences and skills drive your competency(s) 24
  • 25. How Your Brand Interacts with External Environment Networking Groups/Potential Employers Personal Brand/Positioning Linked In/ Google Statement Personal Searches Websites Social Media: Facebook, Twitter Think of your brand as a 30 second TV spot selling something to consumers. 25
  • 26. All Personal Brand Messaging Needs To Be Consistent www.globalbrandguy.com 26
  • 27. Personal Branding Process How Do I Get There? Current Industry Situation Analysis Identify Initially Final Transferrable Define Your SCA/Brand Skills/ Strategic Messaging Competencies Competitive Tools (SOAR/PAR) Advantage New Industries/Hunting Grounds (i.e. B2C and/or B2B) What do you offer? Who are you? Where can I live? How do you get there? 27
  • 28. Personal Branding Marketplace Trends Today 1) Anywhere Hiring: Companies want to upgrade talent; even at expense of incumbents. 2) Web Purity/Visibility: Need to manage online presence and be easy to find.  Almost all recruiters “Google” you.  Services like Vizbility.com use QR bar codes that can help you manage what people see about you on Google. 3) 3-D Personal Brand: Your resume/business card is no longer the only thing you need.  Portfolios/Case Studies in problem, action, result format  Images of your success stories – both still pix and video if possible  Social Media Venues: Linked in, YouTube, Flickr, Facebook and Twitter 28
  • 29. Personal Branding Marketplace Trends Today - Continued 4) Need to create online personal portals:  Linked in is a must – a complete profile, it’s not a nice to have anymore; it’s a must have.  Consider developing a personal website where you can showcase skills  Consider a personal blog to showcase subject matter expert or thought leader skills. 5) Reviews of you: Accomplishment/career credibility is more important than ever  What are others saying about the work you do?  Linked in recommendations  360 Reach Reviews  Prior company awards/recognitions - William Arruda 29
  • 30. Applying Branding Concepts In Your Search Checklist  Identify your strategic competitive advantage – both current state and future – if change is desired.  Develop your positioning statement/personal brand.  Create your brand character – the more creative, the more memorable….  Global Consumer & Product Marketer  Corporate Storyteller  Master of Finance  Lean Manufacturing Guru  Apply to job search documents as desired:  Business cards  Resumes  Cover letter  Portfolios/Case Studies  Blogs, etc  Branding is not an one time activity – continually review for relevance and update as needed.  However, try to maintain brand consistency. People have a hard time forgetting what you’ve done. 30