The document outlines an agenda for a two-day workshop on innovation. Day 1 will cover the 5 disciplines of innovation and making innovation work. Day 2 will continue making innovation work and include deep dives and action planning. The document also profiles 20 companies as innovation leaders in their sectors, describing how each company drives innovation in their industry.

1. Innovation –Processes &Tools A Two-Day Workshop Innovation Leaders 28/11/11

2. Program Overview 1. 2.30 - 2.40 Program Overview 2. 2.40 - 4.00 The 5 Disciplines of Innovation 3. 4.00 - 4.15 Tea Break 4. 4.15 - 5.30 Making Innovation Work – I 5. 5.30 Close Day 1 6. 9.30 - 11.00 Making Innovation Work – II 7. 11.00 - 11.15 Tea Break 8. 11.15 - 12.15 The 10 Faces of Innovation 9. 12.15 – 1.00 Deep Dive – Innovation Leaders 10. 1.00 – 1.30 Key Learning + Action Plans 28/11/11

3. 28/11/11 Innovaro’s annual Innovation Leadership analysis assesses the performance of 1,000 of the world’s top companies against eight key parameters. From this, we identify and profile the Innovation Leader in each of 20 major sectors and use this to inform opinion. Source: www.innovationleaders.org Innovation Leaders

4. Innovation Leaders ADIDAS The sports product industry is all about innovation – in technology, product design, functionality, graphics and presentation. Without innovation sporting goods companies are very vulnerable. As Kim Blair, Director of the MIT Centre for Sports Innovation, puts it: “If sporting goods manufacturers want to stay on the cutting edge, they need to introduce new products on a regular basis, ideally every six months”. 28/11/11 Source: www.innovationleaders.org

5. Innovation Leaders Apple The radical, all-in-one design of the iMac was one turning point, bringing colour and light to the drab world of computing. The same lateral thinking has been applied to the iPod in 2001, the PowerBook in 2003, Mac Mini in 2005 the iPhone in 2007 and the iPad in 2009. 28/11/11 Source: www.innovationleaders.org

6. Innovation Leaders Aviva In what is believed to be a world first in insurance, Aviva’s Risk first ‘mylink’ will enable people applying for a life insurance, income protection, disability or trauma policy to complete their personal statement in the comfort of their own home, or wherever their laptop may take them. 28/11/11 Source: www.innovationleaders.org

7. Innovation Leaders BASF One of the company’s first main innovations was to develop a synthetic, low cost indigo dye which, in part, explains why the popular working clothes of many nations, and particularly the USA, are blue. BASF is, in fact, the world’s leading chemical company and its portfolio ranges from chemicals, plastics, performance products and fine chemicals to crude oil and natural gas. 28/11/11 Source: www.innovationleaders.org

8. Innovation Leaders Canon Has invested heavily in the development of its ‘Five Imaging Engines’ - namely image capture, electrophotography, inkjet printing, photolithography and display technology. Each engine is strengthened by a fusion of various technologies and has become the source of the company’s competitive advantage. 28/11/11 Source: www.innovationleaders.org

9. Innovation Leaders Google Widely seen as the largest search engine, as its core offer Google provides an easy-to-use, free service that returns relevant results in a fraction of a second. But the core of the highly successful business that is Google is actually its role in refining the advertising industry. Through AdSense and AdWords the company commands an impressive 32% market share in online advertising. 28/11/11 Source: www.innovationleaders.org

10. Innovation Leaders Infosys Not innovative in the traditional sense, but the way Infosys uses the range of HR tools to recruit and retain the best employees will drive innovation in working practices and HR management. However, within some of the leading firms such as Infosys and Genpact, the recent establishment of new process innovation labs indicates significant interest in modifying the business models. 28/11/11 Source: www.innovationleaders.org

11. Innovation Leaders LEGO The name comes from the Danish words meaning ‘play well’ which is, according the company, its ideal. Having grown from a carpenter’s workshop to become the world’s fifth largest toys and games manufacturer, LEGO has recently been on an interesting journey. With the deserved award of ‘Toy of the 20th Century’ from Fortune magazine, its core bricks, of which the company now produces 2m an hour, have become part of many of our childhoods. 28/11/11 Source: www.innovationleaders.org

12. Innovation Leaders Medtronic Innovative solutions which will reduce the burden on the overall healthcare system, while allowing growth in the sector, are seen as a matter of priority. Consequently innovations in products which can provide early warning of ailment, link remote monitoring to therapeutic delivery and reduce cross-contamination within the field are all gaining widespread attention. 28/11/11 Source: www.innovationleaders.org

13. Innovation Leaders Microsoft With increased integration of products and cross-sector migration of core systems, innovation in software has become the key to success for all software giants. If you look under the media noise, Microsoft remains one of the most significant investors in innovation in the world; one that has research teams looking out longer than many peers and one that is highly successful in monetising ideas. 28/11/11 Source: www.innovationleaders.org

14. Innovation Leaders Nokia Market share is the factor that gets most attention as an outcome of successful innovation. Nokia has always used innovation as a key driver for growth: first, by pioneering GSM and then by reinventing the concept of product personalisation. These days Nokia’s challenge is to maintain its position in a world increasingly converged and dominated by the likes of Google and Microsoft. 28/11/11 Source: www.innovationleaders.org

15. Innovation Leaders Pepsico With a growing consumer demand for healthy products, PepsiCo has cleverly managed to bridge the potentially conflicting trends of health and convenience. The company still offers ’fun for you’ foods but early on it recognised the demand for healthier products and took action. So much so that it now commands half the US market in ‘good for you’ food and drinks 28/11/11 Source: www.innovationleaders.org

16. Innovation Leaders Reckitt Benckiser Reckitt Benckiser is passionate about delivering innovation. In fact, 40% of net revenues are from products which are less than 3 years old. The associated growth across the business is outpacing much of the industry and, with the establishment of what it calls its Power Brands, the company has achieved number one or two positions in 75% of its markets. 28/11/11 Source: www.innovationleaders.org

17. Innovation Leaders Samsung If you are talking innovation, Samsung walks the walk and is now the established leader in consumer electronics, providing a range of leading-edge premium products and, in their own words, ‘leading the digital convergence revolution’. In so doing Samsung has made a remarkable transformation from copy-cat manufacturer to become Asia's most valuable technology company. 28/11/11 Source: www.innovationleaders.org

18. Innovation Leaders Shell Every day more than 20 million customers in 130 different countries visit Shell service stations for fuels, motor oils, car care products and the odd sandwich or two. In the face of fast rising global demand for energy, like many of its peers, the company has been using the latest technological solutions to both discover and produce oil and gas, process and refine products, and also develop energy from new sources. 28/11/11 Source: www.innovationleaders.org

19. Innovation Leaders UPS Technology is the main source of innovation in this sector at the moment. After the recent growth of some of the main players to accommodate an increasingly large customer base, the focus is on improving clarity and reliability. Web-based package tracking was a major move forward for the customer and internal innovation is further improving the speed and accuracy of package registration and monitoring. A key technology in this last area is RFID. 28/11/11 Source: www.innovationleaders.org

20. Innovation Leaders Virgin Atlantic Within an increasingly competitive and security conscious market and with margins cut to the bone, in the absence of any really major technology breakthroughs, the main drivers of consumer-focused innovation for major airlines continue to be service, price, punctuality and alliance membership. Singapore Airlines, Ryanair, British Airways and the Star Alliance have respectively been strong in these areas. 28/11/11 Source: www.innovationleaders.org

21. Innovation Leaders How can you assess innovation performance? Some include factors like brand value, R&D investment or new product introductions, while others use a cross-sector view. The problem is that the importance of different innovation factors vary from one sector to the next. While R&D investment and patent activity are good indicators of innovation performance in, say, the pharmaceuticals sector, the world of retail innovation is all about new product launches, average margin and increased revenue per store. 28/11/11 Source: www.innovationleaders.org

22. Innovation Leaders The 8 factors in Innovaro’s assessments are: 1. Organizational culture and supporting structure 2. Strategic focus on innovation and its role in driving corporate growth 3. Number of major new product launches and relative success ratios 4. Growth in revenues, profits and market capitalization 5. Average margin per product or customer 6. Investment in innovation-related activities such as R&D and marketing 7. Brand value and human capital growth 8. Peer review from within the sector 28/11/11 Source: www.innovationleaders.org