The 20 Best-Performing CEOs To Watch Out For In 2019

Luis Villalon:Leading The Industry With An Expertise In Automated
Industrial Systems With Robots
www.mirrorreview.com
March 2019
CEO | Target Robotics
Health Insights
How the novel on-skin artiﬁcial
pancreas can ease diabetes
problems?
Tech Innovations
Inside CES 2019: Transformative
Gadgets & Future Tech

EDITOR’S LETTER
Company culture is one of the most crucial parts of a business. It stamps
nearly every aspect of a company. From improving employee satisfaction to
recruiting new people, it's the backbone of a happy workforce. Without a
positive corporate culture, employees will struggle to find the real value in
their work and this situation consequently affects the work output. There is a
great need for employee assessment to bring a healthy work culture in an
organization. In employee assessment, if the management finds dedicated
staff members and doesn't take steps towards applying a continual
development approach to them, it can lead to a serious employee
discouragement. Let me make it simpler—like a normal human mind, a
person is ignored by his fellows never tries his best to delight them. The same
thing is applied to employees in an organization. Ignoring hard-working
employees and focusing on pure profit and future strategies is like pouring
water in a bucket full of holes.
Catching this vital fact of building a healthy company culture with employee
empowerment, the team of Mirror Review presents the Vol. II of “The 20
Best-Performing CEOs To Watch Out For In 2019” magazine issue, bringing
the prominent CEOs who are leading their companies while promoting a
positive company environment. We continually strive to assist readers with
inspiring business stories that encourage them in their business process.
Therefore, this time, we have specially curated this magazine for our precious
audience who want to build up their businesses while promoting a healthy
work culture.
Out of the featured leaders, we have chosen Luis Villalon, the CEO of
Target Robotics to surface as the Cover Story of this magazine for his
extensive contribution towards the development of his company and
employees. The true example of his effective leadership umbrella is the
company's growth of 50% constantly for 18 years, even in 2009-10's
automotive crisis.
Next pages of this magazine will introduce our prestigious readers with
expert opinions from Cami Zimmer (Executive VP Business Development &
Marketing at Glympse) and Jan van Eck (Co-founder and CEO of Sports
Engineers), who have shared their experienced views about two of the
trending topics.
Finally, we have added two intuitive articles to delight our readers with
comprehensive and interesting topics.
I hope you enjoy reading this power-packed magazine issue.
Happy Reading!
Mayur Shewale
Assistant Editor
What
exactly is
the healthy
work
culture?
March 2019
Health Insights
How the novel on-skin artificial
pancreas can ease diabetes
problems?
Tech Innovations
Inside CES 2019: Transformative
Gadgets & Future Tech

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CONTENTS
Health Insights Tech Innovations
How The Novel On-skin
Articial Pancreas Can
Ease Diabetes Problems?
Articles
Inside CES 2019:
Transformative Gadgets
& Future Tech
Leading The Industry With
An Expertise In Automated
Industrial Systems
With Robots
Luis Villalon:
Cover Story
10
24 42

Ameliorating The Human Resource
Facilities For Aspirants And
Organizations
Afshan
Muneer:
Alok
Bhatia:
A Pioneering Leader Providing
A Pool Of IT Talent
Creator Of A Tranquil Home
For Guests At The Kolbe
Hotel Rome
Carlo
Izzo:
Elissa
Freiha:
An Angel Investorpreneur,
Empowering Businesswomen
In The Mena Region
Sparkling Brands With Intuitive
Presentations At Highspark
Eugene
Cheng:
Joshua
Gould:
Delivering Essential Defense Service
Support To Signicant Players In
International Security
20 22
28
32
30
38

Supplying And Integrating Specialized
Equipment And Systems To Clients
Richard
Lacle:
Robin
Lindahl:
Boosting Mining And Tunneling
Operations With Knowledge
And Technology
Making A Sustainable Impact
In The World With Water
Management Solutions
Sanjay
Poojary:
Sheri
Atwood:
A Dynamic Leader Who Fought
Back With The Fate
Experts' Views
Why Last Mile Delivery Is The
New Competitive Vanguard For
Retail & Grocery eCommerce
40
48
46
50
34 52
How To Gain Control Of
Sports Data ?
Cami Zimmer | Glympse Jan Van Eck | Sports Engineers

Luis Villalon
COVERSTORY

At Target Robotics, we envision making it a
company with the best social impact, being
recognized at the national and international
level as an icon of excellence in manufacturing
automation with robots.
C O V E R S T O R Y

The technological breakthroughs have taken the
business world a step ahead; shifting from
older technologies, each aspect of the
industries is changing the way it functions. Though
innovations and technological changes allure to some,
the majority of business entrepreneurs prefer the
traditional machinery. Being one of the early few
adaptors in the field of robotics, Luis Villalon has
spearheaded the use of industrial applications of
robotics. Coming from an Electronics Engineering
background, Luis is a tech-savvy personage who has
evolved the conventional automation with PLCs into
robotics automation by the most explicit way through
his accomplishments.
Having worked with a renowned roboticsfor 10 years
organization , Luis started his own companyas Fanuc
just by himself in 2001. He starts contracting young
engineers by university internship programs and invest
in a robotics lab with an aim to train them. Since the
first year, his venture, dubbed as Target Robotics’
revenue growth was more than 50% every year
constantly for 8 years, even in the 2009-10’s1
automotive crisis. The reason behind Target Robotics’
revenue generation is its sales policy diversified in the
general industry market. Moreover, for Luis, having
done so well and not seen a single year of even
mediocrity in business growth, is his proudest career
achievement.
Further, Luis believes and has proven that mass
production theory is obsolete. Moreover, according to
him, in today’s customer-driven business economy,
small to medium manufacturing units, with robotic
technology, brings a better way to get higher
productivity and flexibility that the new market
demand.
Producing Solutions that Double the Business
Outcomes
Based in San Luis Potosí, SLP, México, Target
Robotics brings over 18 years of expertise in automated
systems integrated with robots. It generates solutions
over the concept of “S Automation”,imple based on
amazing robot capabilities. Moreover, deploying novel
technologies, robots can develop almost all the
industrial processes, ranging from the simplest ones to
the craziest applications, using advanced functions and
complex programs. As a result, the team of leading tech
solution provider guarantees to reduce the system cost
by a minimum of 50%, while increasing the production
capacity by double, at least, when compared to the
conventional machinery. With such an advantageous
set of solutions, Target Robotics has set its footprint in
every industry, and its systems have become the best-
selling solutions because of exponential productivity
and disruptive concepts.
A Goal to Expand Globally by Leveraging Quality
Offerings
With a mission to develop innovative technology to
optimize industrial processes, based on international
We provide the best solutions, developing turnkey
solutions from design engineering and simulation
to the whole installation process, star-up and project
management.
C O V E R S T O R Y

standards of design and safety, through automation
with robots, Target Robotics guarantees improvement
in the life quality of its clients and collaborators, while
keeping the environmental sustainability in mind.
Moreover, Target Robotics’ most trusted array of
solutions can be applied in almost all type of industries
like automotive, food & beverages, electronic, home
appliances, intelligent warehouses, plastics, energy,
minery, etc. Being the CEO of Target Robotics, Luis
considers it as his responsibility to take this venture to
international markets, and making a leader in the new
production concepts.
Providing Services that Exceed Client Expectations
For a business entity to prosper, it is momentous to
delight its customers and win them by surpassing their
expectations. Target Robotics, with its admirable
offerings, provides its clients customized solutions with
turnovers less than 1.5 years. Moreover, other benefits
like minimal footprint, plug & play concepts, certified
international electrical and safety standards, enhance
it’s deliverables’ validity. Further, though their robotic
Systems have auto recovery functions and are safety
rated reliable systems, they offer 24/7 after sales
support services with 12 months guarantee policy.
Setting an Example by Seizing Self Values
Values are the essence of a company’s identity; they
support its vision and shape the culture. At Target
Robotics, Luis and his team believe in their values
vigorously. With the power of innovation, they work
honestly, time boundedly, and fulfill their
commitments, which make them a trustworthy team.
Moreover, following the technological trends, they
strive to produce and deliver cutting-edge solutions,
which they serve with a positive and customer-friendly
attitude. Apart from the business orientated activities,
the team of Target Robotics never drops a chance to
pay back the debts of society by taking the
responsibilities as a corporate entity.
Words of Sage for Robotics Aspirants
Everything comes with a price, which one has to pay in
order to acquire it. In the same way, to aspirants who
wish to enter in the field of robotics automation, Luis
suggests to learn about the upcoming trends and keep
up with the technological advancements. Further, while
elaborating the challenges in this field and how to
conquer them, Luis asserts, “As the technology is
moving in a fast pace, all the design engineers must
keep on a permanent evoluptive training program, not
only to understand and apply new technologies but also
better methods to research and develop.”
We are leaders in industry with more than
18 years of expertise in automated industrial
systems with robots under the concept of
Simple Automation.

Future of Business World
In the coming years, Industry 4.0 will transform the
way we produce and distribute goods and services,
and this change will be led by the automatization.
Visionary entrepreneurs, who understand the new
model to make business based on technology and
knowledge, will be the generation of businessmen
who will lead the world.
C O V E R S T O R Y
- Luis Villalon

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Leader Company Info
Afshan Muneer
CEO
Solutions Sync LLC.
Alok Bhatia
Founder & CEO
Canvas InfoTech
Alvin Chau
Chairman
Suncity Group
Carlo Izzo
CEO
Kolbe Hotel Rome
Elissa Freiha
Founder
womena®
Eugene Cheng
MD
HighSpark
John Visentin
Vice Chairman & CEO
Xerox
Joshua Gould
CEO
TBW Global
Luis Villalon
CEO
Target Robotics
Since its inception in 2017, Solutions Sync’s main goal is to help and prepare
job aspirants for suitable opportunities.
www.solutionssync.com
Incepted in 2006, Canvas Infotech employs an exceptional technology
approach to handle consulting services. Mainly, it provides the following four
services to its large clientele base.
www.canvasinfotech.com
Suncity Group is one of Asia’s leading VIP services and entertainment
conglomerates.
www.suncity-group.com/en
The Kolbe Hotel Rome is one of the most appreciated and favorite locations in
the capital on aninternational level for important events and high-level
meetings, a reputation that has been skillfully built in recent years by a careful
management to a thousand details.
www.kolbehotelrome.com
womena® has become the largest tech network of female entrepreneurs in the
MENA region, known as the womena® Bossladies Network.
www.womena.com
HighSpark develops presentations from scratch and offers strategic consulting
services to Fortune 500 companies like Mastercard, Dentsu, and many more
quality brands.
www.highspark.co
Today’s Xerox is transforming into a technology powerhouse, one that is
leveraging its deep heritage in innovation to fuel the future of intelligent work.
www.xerox.com
TBW Global is successfully offering services including human intelligence,
warfare training, and language services to NATO countries.
www.tbwglobal.com
Based in San Luis Potosí, SLP, México, Target Robotics brings over 18 years
of expertise in automated systems integrated with robots.
www.targetrobotics.com
Rajiv Warrier
CEO
Choithrams
Choitrams is a leading food and non-food retailer and distributor in the Middle
East.
www.choithramsgroup.com

Company Info
Samie Al-Achrafi
CEO
Marmalade Fish
Sanjay Poojary
President & CEO
Saya life
Shawn Sloves
CEO
Velocity Ledger
Sheri Atwood
Founder & CEO
SupportPay
Stephen Rue
CEO
NBN
Tony Hsieh
CEO
Zappos
Yves Guillemot
Co-founder & CEO
Ubisoft Australia
Richard R. Lacle
MD & CEO
ASAP Services N.V.
ASAP Services specializes in the Asset Management & Preventive
Maintenance of Specialized Equipment as well as has been serving the Air &
Sea Port Industry, Customs Authorities and Correctional Institutions in the
Caribbean & Central American region.
www.asap.aero
Robin Lindahl
Precident & CEO
Normet Oy
Normet is a leading mining and tunneling technology company.
www.normet.com
Marmalade Fish is a team of global Learning and Leadership experts
passionate about the power of responsible business as a force for social good.
www.marmaladefish.com
Since its foundation in 2016, Saya life is focused on submetering, protection
of property, and providing real-time control of water systems to monitor flow
and prevent damage caused by leaks.
www.saya.life
Velocity Ledger (VL) is a private blockchain enabled platform operated by
Velocity Ledger Technology, Inc. which provides a platform for the generation
of tokenized assets, secondary trading and settlement.
www.velocityledger.com
SupportPay® is the first-ever automated child support payment platform,
specifically designed to transform the complex, time-consuming & stressful
financial processes for modern families.
www.supportpay.com
NBN Co was established in 2009 to design, build and operate Australia’s
wholesale broadband access network.
www.nbnco.com.au
Zappos is online shoe and clothing company.
www.zappos.com
With the largest in-house game development staff in the world, Ubisoft
gathers more than 14,000 team members in more than 40 studios around the
world.
www.ubisoft.com
Leader
Rob Lindley
MD
Colt Car Company /
Mitsubishi Motors in the U.K.
The Colt Car Company Limited is a privately owned business established in
1974 as part of Mitsubishi Motors’ global expansion programme for the
purpose of importing and distributing cars and light commercial vehicles in
the United Kingdom.
www.mitsubishi-cars.co.uk

Today’s cutthroat competition demands leadership
that has an aggressive approach towards growth.
Building new solutions, disrupting existing
scenario, and motivating teams to work relentlessly are a
few of the qualities that business leaders nowadays focus
on. Delivering growth has become the primary objective
of most of the executives. This diverts them away from
the other equally important responsibility of
leadership—Sustainability. In a pursuit to run faster,
business leaders often fail to follow practices that promise
sustainability of the growth. Among very few executives,
who emphasize both the sides of leadership, is Afshan
Muneer, the CEO of .Solutions Sync LLC
Afshan has a vast experience of leading various renowned
enterprises and is now managing Solution Sync, a
company delivering the placement and recruitment
services for aspirants as well as providing the right
candidates for their client’s business.
A Leader Maximizing Growth and Productivity
Presently, Afshan is the Chief Executive Officer at the
Solution Sync. Right after getting her master degrees from
San Jose International Technological University, Afshan
joined an IT company as a SAP counsellor. While
working with several organizations, she earned 12 years
of experience in the training and recruitment industry. In
those 12 years, she played many roles that include Vice
President, Project Manager, Quality Team Leader, Product
Trainer, Soft Skills Trainer, Accounts Managers, and
Expedite Placement Lead in various corporations. In her
line of profession, Afshan has directed many businesses
and these businesses have seen outstanding growth rate
ranging from 5% to 10% consistently every month.
In recent times, Afshan concerted an on-shore offshore
model and applied it in her business workflow, which
increased their fixed revenue by over 50%. Because of
Afshan skills and capability, the businesses she has
administrated have thrived well. Nevertheless, what
pleased her most is that the growth of the businesses is
maintained over the long haul. To improve her
understanding of business workflow, she focused on
getting fundamental principles right and applied that
knowledge in her business.
Solution Sync, Supplying the Right Candidates for
Jobs
Since its inception in 2017, Solutions Sync’s main goal is
to help and prepare job aspirants for suitable
opportunities. The California-based company offers
services through two key lines of businesses: The first, as
a recruitment and placement firm, and second, to operate
as a vendor offering IT staffing and solutions. It offers
career counselling, placement assistance, placement
guidance and free assistance to job seekers. Solutions
Sync’s USP is unique and different from their competitors
as they provide job assistance as well as counsel the
candidates thoroughly which helps them to get hired
quickly. It also delivers excellent training and
development services in areas such as business analysis,
project management, quality analysis, testing tools, and
more. Afshan with her placement team continuously
serves the SMEs across the US and single-mindedly
accomplished outstanding results by helping the IT
experts land the jobs of their choice & getting the right
candidates for SME enterprises.
Delivering Personalized Results for Client’s Businesses
Afshan’s firm can handle the job hunting process
proficiently and present excellent results for their clients
and job applicants. To speed up their hiring process, the
company utilizes their placement services, client
networks, and counts on the small-medium sized
companies.
Likewise, the placement company delivers custom-made
professional development programs, which are available
for beginners and experienced professionals. In addition
20
Ameliorating The Human Resource Facilities For Aspirants And
Organizations
Afshan Muneer:

to this, Afshan’s company offers coaching and mentoring
to job applicants for increasing their knowledge and skill.
It also provides H1B and green card sponsorships for the
available selected applicants.
Overcoming the Challenges and Becoming Prized Asset
in the Industry
As the CEO of Solutions Sync, Afshan has many roles and
responsibilities towards the company’s growth. Afshan
uses her expertise and experience to deliver high-grade
business results as well as produce personalized services
for their clients, business partners, and candidates.
Furthermore, she is responsible for tactical and innovative
strategies that augment the company’s growth. Afshan is
very positive that in the upcoming years, the company will
become a valuable asset in the recruitment and placement
industry.
According to Afshan, due to the changing demands of
customers, businesses need to adopt the latest trends and
technologies. While the team members are considered, their
understanding and expertise in trends and technologies assist
them to sharpen their skillsets, thereby leading the company
towards growth and productivity. Today, most of the
organizations focus on hiring such aspirants. Therefore,
Afshan’s firm polish the job applicants with the provision of
expert tutoring and mentoring related to the latest
technologies and trends which subsequently make them hiring
compatible.
Pointers for Aspiring Entrepreneurs
A versatile leader, Afshan Muneer, who has many years of
experience in the industry, advises young business leaders to
foresee and surpass the necessities of the current trends. She
shares “Try to become an innovative person and keep up with
the latest trends and technologies of your industries, which
will guide you towards success. Similarly, enhance your skills
and knowledge with the development program”. Afshan
further adds, “In this way, regardless of their industries young
businesspersons can achieve success as well as run their
business effortlessly”.
21
‘‘
‘‘ We offer IT staffing and
placements services while
implementing customer-
oriented and efficient
solutions.
CEO | Solutions Sync LLC
Afshan Muneer
“We have interesting times
ahead of us as digital skills are
much in demand. All of us need
to keep pace with changing
technology landscape and up-
skill to meet the requirements of
the changing times.”
- Afshan Muneer

The modern staffing industry plays a major role in
the US economy and helps to recruit 17 million
employees per year. Perspective candidates look at
the staffing industry as a bridge between employers and
them, while the industry considers the skills and
requirements of the candidates and provides them with the
right employment. This is the reason why they are
accountable for giving salaries, managing employment
taxes, reparation insurance, and many other employment
rewards. More importantly, these companies understand the
requirements of the current environment and accordingly
assist clients to get skilled employees.
Today, technology is changing with every passing day
which requires employees to possess specific skillsets.
Hence, the inclusion of collaboration with a staffing
company has become a prerequisite strategy for the present-
day organizations. Understanding these dynamic
requirements of clients’, Alok Bhatia established Canvas
Infotech Inc. to provide distinctive staffing solutions.
A Leader with Vast Years of Experience in the Industry
Alok Bhatia, the CEO and Founder of Canvas InfoTech
Inc., holds an engineering degree from one of the
prestigious colleges in India, IIT BHU and a Master’s
degree from West Virginia University, USA. He has
experience in management, international business
development, technology consulting, product management,
and software engineering understanding for more than 20
years. Alok has worked with some of the renowned firms
from the Silicon Valley such as Wells Fargo Bank, Yahoo,
Excite@Home, Synopsys, Ernst and Young, and many
more.
As the CEO & Founder of a leading staffing company, Alok
says that he has a greater responsibility towards his clients,
making them his first priority. He acknowledges and fulfills
the obligations related to his roles such as motivating team
members, refining their capabilities to give their best shot
along with increasing revenues, profits, and all-in-one
delivery of the company.
For this, Alok keeps a close tab on the market so that he can
immediately sense a change in the market and provide
unique solutions to his clients. Therefore, his remarkable
leadership has helped Canvas Infotech to succeed and reach
new pinnacles of success. In the coming days, Alok plans to
make Canvas a premier staffing company as well as reputed
certification training institution in the bay area.
All Round Staffing Solutions by Canvas Infotech
Incepted in 2006, Canvas Infotech employs an exceptional
technology approach to handle consulting services. Mainly,
it provides the following four services to its large clientele
base.
First, Canvas supplies consultants to enterprises to get
recruited on various positions for a stipulated time frame.
Its team incorporates project managers, quality analysts,
business analysts, data analysts, Java developers, and
technical writers. Second, the company offers staffing
solutions to 50 clients directly for full-time needs. Third,
the company renders various certification and training
programs to the candidates who wish to outwit the job race
of the market and get promotions from their employers. Its
associated firm, Sync IT Learning, offers certifications for
PMP, ITIL, MS-Project 2013, CBAP, PMI-ACP, CSM,
SAFe, and CSPO. Since Canvas Infotech is committed to
keeping pace with the latest market trends, it provides
advanced certifications and training courses for CBAP
(Certified Business Analyst Professional), VB Scripting,
Scaled Agile Framework (SAFe), Android Automation
Testing etc. And lastly, as Canvas works for a dynamic
environment, it gives contingent staff to its clients’.
Impressively, it has managed to get technical as well as
functional CTC (Corp to Corp) positions for the upbeat
social media platform: Facebook.
Standing Tall in the IT Staffing Arena
For Alok, providing the right set of talent as per the clients’
requirements is his central focus. In a market full of cut-
throat competitors, Canvas Infotech distinguishes itself
from other staffing companies by giving additional facilities
such as talent and sponsor visas such as H1B and Green
Card. It also identifies the changing needs of the market and
incorporates it in the training programs. This is not all.
There are several other factors which set Canvas apart from
other staffing firms such as maintaining strong bond with
22
A Pioneering Leader Providing A Pool Of IT Talent
Alok Bhatia:

candidates, offering ample opportunities to their employees,
and giving updated training programs according to the
market requirements.
Fulfilling Clients’ Expectations with Exceptional Services
Having eminent stature in the staffing market, Canvas
handles operations of its clients by relieving them from the
burden of hiring processes which contains promotion,
selection, and verification of qualifications. The firm is also
empowering their clients by providing them with excellent
employees and helping startups and Fortune 1000
companies to improve their business processes with the help
of onshore and offshore involvement.
Till date, Canvas has provided staffing solutions to
renowned firms such as Facebook, Whirlpool Corporation,
Procter and Gamble, Hawaii State Federal Credit Union,
Epstein, and Touch commerce.
Futuristic CEO Planning Brighter Future for Tomorrow
For every entrepreneur, it is imperative to catch the pulse of the
market, stay tuned with it, and plan ahead. Being a successful
leader of a prominent firm, Alok takes feedback from his clients
and examines the market of staffing industry to create more
refined strategies and implementing them more effectively.
Moreover, he feels that this will allow his company to reach and
engage prospective clients and in turn, provide better services
according to their requirements.
He also aims to increase the depth and breadth of the training
program in Big Data and JAVA Development. Undoubtedly, he
is confident about the training program and said that this will
aid candidates to get contract-based jobs in global
organizations. Moreover, Alok sees huge potential in the U.S
workforce and wishes to expand Canvas Infotech by
strategizing the in-house programs and provide job
opportunities for them.
Expert Advice for Wantrepreneurs
Alok advises new entrepreneurs to stay updated with the market
changes. If they take their business for granted, it will never
bear excellent results for them. He further adds that if young
venturists familiarize themselves with disruptive technologies,
provide steadfast customer services, and possess a passion to
fulfill customers’ requirements then these characteristics will set
them apart from their rivals in the market.
23
‘‘
‘‘We, at Canvas Infotech, strive to
provide the preferred and trusted
partnership to both our clients and
our candidates.
CEO & Founder | Canvas InfoTech Inc.
Alok Bhatia

Diabetes is sixth leading cause of death.
According to WHO’s Global Report on
Diabetes, in 2016, an estimated 1.6 million
deaths were directly caused by diabetes. The chronic
disease caused due to pancreas inefficiency to produce
enough insulin is capturing higher number of people
every year. The same research explains that the number
of people with diabetes has risen from 108 million in
1980 to 422 million in 2014, which is a
drastic 4 times growth.
The traditional method to treat diabetes via insulin
injection not only involves pain, inconvenience,
infection and nerve damage, but also is difficult to
achieve persistent glycemic control. Therefore, there is a
great need for alternative method to manage the insulin
doses. An artificial pancreas has the potential to relieve
the person with diabetes from some of these key issues
with traditional methods by automating detection of
blood sugar levels and delivery of insulin in response to
those levels and providing optimal blood glucose control
with minimal effort and reducing the potential for
disease complications.
What is Artificial Pancreas?
Artificial Pancreas is nothing but a system of devices that
closely imitates the glucose regulatory functions of
healthy pancreas. The glucose management inside the
human body is considered as open-loop activity. This
technology is consisting of a feedback control instrument
that regulates insulin delivery. The Artificial Pancreas
device system has got several names like ‘Closed-loop
system’, or ’automated insulin delivery system’, or
‘autonomous system for glucose control’
Most of the Artificial Pancreas Device System consists
of a continuous glucose monitoring system (CGM) and
an insulin infusion pump. A blood glucose devise
such as glucose meter is used to
calibrate the CGM.
Algorithm controlled
How The Novel On-skin
Artificial PancreasCan Ease
Diabetes Problems?
Health Insights
24

by a computer is connected to CGM and insulin infusion
pump. This provides the continuous communication
between two devices. This technology monitors glucose
levels in the body as well as automatically adjusts the
delivery of insulin to reduce glucose levels preventing
hyperglycemia. It will also prevent hypoglycaemia by
diminishing the low blood glucose levels.
The various functions of various parts of the system:
I) Continuous Glucose Monitor:
A CGM is used to provide information of patient’s blood
glucose level. The sensor positioned under patient’s skin
measures the glucose in the fluid around the cells. This
information is sent further to a receiver with the help of a
small transmitter.
ii) Control Algorithm:
It is software embedded in an external processor or
controller which receives the information from CGM and
performs various mathematical calculations. The
controller sends instructions to infusion pumps on the
basis of calculations. The control algorithm can be
performed by number of devices like computer or
cellular phone etc.
iii) Insulin Pump:
An infusion pump adjusts the insulin delivery to the
tissue under the skin as per the instructions sent by the
controller.
iv) Patient:
It is the most important part of the system. The whole
system might get affected by the diet and activities and
metabolism of the patient.
A successful artificial pancreas will make life changing
advancement for many people with type 1 diabetes. Still
there are some disadvantages of this technology.
This Artificial Pancreas—aka “closed-loop” delivery
systems are either electronics-derived or protein-based,
leading to the concerns of electrical failure or
immunetoxicity. Therefore, to deliver insulin in a
glucose-responsive, painless, convenient, and safe way,
scientists have developed an electronics-free, enzyme-
free smart artificial “on-skin pancreas” Prof. Akira
Matsumoto from Medical and Dental University and the
Kanagawa Institute of Industrial Science and
Technology, along with his co-workers thoroughly
investigated and made a report on stable, long-acting
insulin delivery technology called as artificial on-skin
pancreas.
Why should diabetes patients go for on-skin artificial
pancreas?
The on-skin pancreas is electronics free, enzymes free, a
microneedles (MNs) patch fabricated with smart hybrid
hydrogel and silk fibroin. Silk fibroin is derived from
silkworm cocoons. It is designed in a way that it will
deliver insulin in a convenient and safe way. It will be
painless and glucose responsive.
The hydrogel is contained in MNs and it allows glucose-
responsive diffusion control of insulin which
corresponds to the change in hydration on the gel surface
called as ‘skin layer’ formation. The silk fibroin
magnifies the mechanical strength of the MNs and
facilitates skin penetration.
Working mechanism of on-skin artificial pancreas
In this technology Phenylboronic acid (PBA) is assigned
with the major role. PBA binds with glucose reversibly
and works aptly for glucose sensing and self-regulated
insulin delivery purpose. Moreover, it does not have
immunetoxicity and denaturing concerns. The semi-
interpenetrating network hydrogel is fabricated using
PBA derivative. N-isopropylacrylamide and silk fibroin
brings in the mechanical robustness. Hybrid hydrogel is
put on the tip region of MNs surface for continuous
monitoring of the glucose level after insertion. The skin
layer that forms on the MNs surface will efficiently
block the release of insulin at normoglycemic condition.
Conversely, as the glucose concentration increases the
binding of PBA with glucose leads to the hydration of
the hybrid MNs and this allows the release of insulin at
hyperglycemia condition.
Micro-molding technology
Moreover, micro-molding technology enabled the
fabrication of two-layer MNs with silk fibroin as the base
25

layer and hybrid hydrogel in tip region. Here an insulin reservoir is attached to intensify the amount of loaded insulin.
The MNs patch is effectively penetrated in the skin and released insulin in accordance with the external glucose
concentration.
This novel on-skin pancreas has the potential to be the next-generation therapy for diabetes because it is patient-
friendly, possible to achieve persistent glycemic control, durable and disposable.
More reasons to accept this innovation
According to Dr. Akira Matsumoto, the most remarkable advantage of this technology is that it is remarkably stable,
while providing both fast and long-acting glucose-responsive insulin delivery. It can overcome the limitations
associated with current technologies such as short duration of action, instability, and possible toxicity.
Reference Paper:
1. Siyuan Chen, Hiroko Matsumoto, Yuki Moro oka, Miyako Tanaka, Yuji Miyahara, Takayoshi Suganami, Akira
Matsumoto. 2018. Microneedle Array Patch Fabricated with Enzyme Free Polymeric Components Capable of
On Demand Insulin Delivery. [2018 December 09; accessed 2019 Feb 18].
https://onlinelibrary.wiley.com/doi/full/10.1002/adfm.201807369
26
Health Insights

The Kolbe Hotel in Rome is an eye-catchy
amalgamation of ancient architecture, traditions,
and modern facilities. Awarded as the ‘Best
Luxury Business Hotel - Italy’ in the “2018 Brand of the
Year Awards”, its combination of ancient and modern
culture makes it a truly luxurious location not only for
tourists but also for business meetings.
The Journey of an Ambitious Dream that Came True
There are continual efforts and hard work involved behind
making this award-winning hotel a charming place. The
CEO of , Carlo Izzo plays theThe Kolbe Hotel Rome
lead role in building the place. Carlo started this ambitious
Project on July, 2005 when it was still a Franciscan
convent. At that time, there was an ancient building which
dated back to 1625. Carlo then decided to restructure the
place and convert it into The Kolbe Hotel Rome. He
conceptualized everything right from the idea to imagining
how the structure will look like.
As a famous saying goes—“There are no rules for a castle
built in clouds”, Carlo re-imagined the ancient building
and decided to make an out-of-the-box combination of
old-modern structure. Preserving the ancient architecture,
he selected all the furniture and equipment of the hotel.
Carlo also defined the marketing concepts, organized
marketing plans for his project, and chose every single
employee personally. He built a plan to restructure the
ancient building into a high-class hotel. This was not a
child’s play, because the project was highly ambitious and
Carlo knew the risks and downfalls associated with it.
However, every passionate and driven leader is known for
taking huge risks to bring quality in the end products.
Carlo followed the suit. With the mission to complete his
project, he radically restructured and restored the entire
building to highlight the beautiful architectural elements of
the structure.
After a continual renovation which lasted for two and a
th
half years, the project was opened in December 6 , 2007.
One can say, he was the man—who handled everything.
Presently, he is the CEO as well as Managing Director
responsible for handling the operational as well as
financial part.
A Leisure and Business Oriented Hotel
Carlo named the hotel after a former resident—St.
Maximilian Kolbe, who studied and lived in the building.
But, just naming the hotel was not enough. The facilities,
elegant craftsmanship on structure, and the beautiful
courtyard gardens required precision and art. Carlo and his
team brought this art into reality. That’s why The Kolbe
Hotel Rome is included among structures which enjoy a
special consideration among the highest diplomatic and
political positions in the world. These awards and
recognitions are the ultimate results of calmness,
classiness, and serenity that The Kolbe Hotel Rome offers.
Offering Top Quality Services
The Kolbe Hotel Rome sports a total of 72 rooms, ranging
from junior, double, deluxe and family rooms. All of them
enable guests to share common amenities and take
advantage of comprehensive array of facilities. Likewise,
the hotel also brings a 150-seat plenary hall, a Congress
Centre with 18 other meeting rooms including 16 breakout
rooms from 10 to 30 seats, all equipped with modern
technology. The “Unique Al Palatino Garden Restaurant”
with the Lounge Bar is another attraction for customers
where they can relax while enjoying food and cocktails. In
addition to this, the spectacular roof terrace offers the
possibility to be in direct contact with the Palatine and the
Roman forum. This unrepeatable location is a “Unique
Selling Proposition” that no other hotel in Rome can offer.
On this almighty roof top, Carlo and his team have an
ambitious project with magnificent terrace which offers a
panoramic view, accessible to their customers.
Crafting a Relaxing Attraction for Guests
Like swarms of bees searching for nectar, packs of
paparazzi too travel across Rome in search of the next
28
Creator Of A Tranquil Home For Guests At The Kolbe Hotel Rome
Carlo Izzo:

buzzworthy shot of popular celebrities. Their search ends at
Carlo’s The Kolbe Hotel Rome as well known personalities
prefer it when they arrive in Rome. Recently, the hotel has
had the pleasure of hosting Bernice Luther King, the
daughter of Martin Luther King. Moreover, it was chosen
for the fourth consecutive year as the venue for the
European Union Day and for the Independence Day
celebrations of the Republic of Malta. Similarly, several
embassies and delegations of the European Union have
chosen The Kolbe Hotel Rome and the “Unique Al Palatino
Garden Restaurant” as a base for ofﬁcial meetings. Its
discreet and bright frame which expels a particular charm
is always ready to welcome guests, thanks to Carlo and his
team’s creative and wise design choices for restructuring.
They have preserved some original ancient architectural
elements, but also modiﬁed internal spaces for best-in-class
facilities.
Achieving Overwhelming Success with Awards and
Recognitions
Today, Carlo proudly says—“The Kolbe Hotel Rome is one of
the most appreciated and favorite locations in the capital on
an international level for important events and high-level
meetings, a reputation that has been skillfully built in recent
years by a careful management to a thousand details.”
The numerous awards that the structure has received are the
live proof of Carlo’s words. It has been awarded with the
World Luxury Hotel Awards for three consecutive years from
2015 to 2017. From 2016, it was awarded with the prestigious
Haute Grandeur Hotel Awards (Best Conference Venue Hotel
Italy and Most Unique Guest Experience). Several other
awards received by The Kolbe Hotel Rome are: Best World
Luxury Hotel; Conference Center, Best Scenic Environment,
Best Luxury Cultural Hotel (regional), and Best Luxury City
Hotel (global). In addition to these prestigious awards, it has
also received two awards in Dubai at the Gala ceremony on
November, 1st 2018: “Best Historical Hotel” and “Best Italian
Cuisine” for its Unique Al Palatino Garden Restaurant.
29
‘‘‘‘A structure should be so
built that it will speak of its
time and place, but desire
for timelessness.
CEO | The Kolbe Hotel Rome
Carlo Izzo

Listed by BBC as one of their “30 women under 30”
and named as one of the “Inspiring Business
Leaders of the UAE” by Forbes, Elissa Freiha is
an angel investor, motivational speaker, and the Founder of
®
womena . The young entrepreneur and highly
accomplished Emirati businesswoman of Lebanese-
American descent is also a women’s economic activist.
Born and raised in Paris, Elissa spent much of her
childhood in Paris, where her father worked for UNESCO.
She also returned to the UAE four times a year for holidays
and feels fortunate to enjoy the best of both worlds. Elissa
experienced the metropolitan historic vibe of Paris as well
as the optimism and community feel of the UAE and saw
the desert transformed into a buzzing country.
The Entrepreneurial Expedition from Paris to UAE
Though previously a baker, when Elissa began angel
investing, entrepreneurship stole her hear while solving
large-scale issues in collaboration with people. Elissa
studied her Bachelor of Arts in Global Communication
from the American University of Paris while working at a
Parisian bakery shop. After graduating, joined a PR firm
called Flash Entertainment in Abu Dhabi. She loved
working there, arranging events, and making tens of
thousands of people smile.
Nonetheless, Elissa was introduced to angel investing and
that was a big inspiration for her to empower startups and
women in business. With angel investing, she got a chance
to be closely involved with startup companies, provide
finances, and consult with her expertise in marketing and
PR.
Fulfilling the Gender Gaps in the MENA Region
Moving ahead with the investment journey, Elissa noticed a
big gender gap in the world of finance and investment,
especially in the MENA (the Middle East and North Africa)
region. In many families, girls are not necessarily educated
in the ways that markets operate. It was not a lack of
motivation or ability but the absence of a platform. That
®
vital problem encouraged Elissa to establish womena with
her business partner, Chantalle Dumonceaux, and started a
®
women-only angel group that started womena ,
empowering women by educating and engaging female
angel investors to invest in new startups. The company is an
award-winning investment platform and initiative that has
now grown into a multidimensional media company,
accelerator program, and Bossladies community.
Excelling with Continual Investments and Events
®
In the early days of womena and under the leadership of
®
Elissa and her partners, womena has invested over 3
million AED in funding to more than 10 startups. During
®
this time, womena invested more than $500,000 in startup
firms, including UAE-based AlemHealth, which digitally
connects hospitals in developing countries to more
established healthcare providers to help raise the quality of
care, as well as online second-hand goods marketplace
Melltoo. When the media company with an accelerator and
®
community, womena successfully conducted more than 20
pitch events, 26 workshops, and numerous awareness
events, in partnership with global brands like Elie Saab,
which showcased the power of brilliant womenpreneurs in
the Middle East region and their unique angel investing
story inspired many first time investors.
The Womena Bossladies, Promoting Female Leadership
Elissa is proud of such achievements and feels that instead
of big challenges and failures, the work she is doing always
enables her to do more — transforming her company into
®
all that womena into who is today: a multi-dimensional
media platform that accelerates equality through creative
content and entrepreneurial experiences.
®
womena believes a more inclusive and equal world is a
more innovative, peaceful, and prosperous world. Their
vision is to encourage diversity in entrepreneurship by
showcasing the strength of female leadership while
challenging limiting biases and misconceptions through
creative storytelling that reveals their powerful roles as
®
changemakers, visionaries, and entrepreneurs. womena
accelerates equality through a multifaceted ecosystem
30
An Angel Investorpreneur, Empowering Businesswomen
In The Mena Region
Elissa Freiha:

which includes startup acceleration, multidimensional
media, and community development.
®
In a collective movement, womena has become the largest
tech network of female entrepreneurs in the MENA region,
®
known as the womena Bossladies Network. The Bossladies
Network supports, connects, and promotes female
leadership in entrepreneurship by offering members access
to virtual programming through their Slack channel and in-
person opportunities curated speciﬁcally for businesswomen
®
and changemakers. The womena Bossladies apprecaite
various beneﬁts after joining like access to exclusive events
and opportunities, connections with Bossladies in the
MENA Region and globe, engagement with mentors and
experts, opportunities for speaking engagements and media
features, and discounts on services, conferences, etc.
Womentum and Media Platform, Opening the New
Doors for Investors
Recently, after years of building an award-winning media
company that made over 3 million AED of funding, Elissa and
her partners launched an experience-based, early tech
accelerator — Womentum, focused on female-led tech startups
in the Middle East region. Over four months, the program
enabled participants to come together in two major global
startup hubs, including Berlin and Dubai.
®
Womentum leverages womena ’smedia platform, to highlight
the founders, startups, and program content. At Womentum, the
®
media team of womena produces creative content and
introduces the founders as well as startups by featuring their
mission and their product to a global audience along with
providing opportunities and media interviews. The Womentum
Series documents the unique program which showcases the
®
impact of womena initiatives on the founders’ lives.
Furthermore, as a Womentum graduate, the members will have
®
access to womena ’s network of investors and ecosystem
partners which include corporates, growth-stage accelerators,
potential customers and acquirers. Likewise, Elissa and her
team arrange an exclusive Demo Day in her home, open only to
investors and empowering them to directly invest in top-
performing Womentum graduates. As Womentum grows, it
offers startups products and hosting credits, and more from
partners and collaborators like Microsoft.
®
Today, Elissa is proud of womena ’s success and looks forward
to expanding the platform to support women entrepreneurs
globally.
31
‘‘
‘‘To progress ahead, one must
take risks, share in opportunity,
and be unabashedly
passionate.
Founder | womena®
Elissa Freiha

In the heat of competition amongst businesses across
the world, quality brands are sweating with the low-
cost products offered by newly launched firms. These
brands are developing strategies to fight with these
competitors but don’t want to decrease the quality of their
offerings for the sake of providing affordable products. One
thing they need to understand that unless they explain the
unmatchable quality of their products to people, they won’t
get any returns or sales.
A veteran presentation specialist and communication
expert, Eugene Cheng and his partner Kai Xin started
HighSpark to assist companies and professionals to show
their spark and communicate with clients powerfully and
differently via outstanding presentations. 5 years back in
2014, Eugene and Kai established HighSpark just after
finishing their Diploma program. At that time, the Co-
founders saw an opportunity in creating presentations for
companies and started learning the art of developing
presentations. They studied the works of Nancy Duarte and
Garr Reynolds. Understanding the art of presentations, they
started uploading their work on SlideShare.net and
repeatedly won the honour of “SlideShare Of The Day” out
of hundreds of thousands of submissions.
Eugene and Kai, the Founding Backbones of HighSpark
Like the saying, “The quality in work always raises the
creator,” the presentations by Eugene and Kai attracted the
global audience and many leading professionals contacted
them for consulting work. Till date, HighSpark has
delivered more than 300 presentations. This recognition and
efficiency in work also enlightened Eugene and Kai’s Alma
mater—Ngee Ann Polytechnic. The college invited them to
deliver to their ex-lecturers andpresentation training
faculty. It was one of the proudest achievements for the
duo.
Presently at HighSpark, Eugene is leading the driving
wheel of the company as the Managing Director and his
partner, Kai is working as a Lead Trainer. Considering
their positions, both the leaders never hesitate to come on
the floor to assist their team in their difficulties. Kai works
on creating the curriculum and continues to enhance the
training programmes for the clientele across the board
whereas Eugene handles the consulting work. Eugene also
tries his hands on conducting a number of training as per
requirements. Similarly, to ensure a smooth business
through digital outlets, Eugene also manages digital
marketing efforts.
Empowering Organizations with Effective and
Convincing Presentations
Initiated with a simple focus to enhance the quality of
presentations and transform the way businesses tell their
stories, HighSpark today develops presentations from
scratch and offers strategic consulting services to Fortune
500 companies like Mastercard, Dentsu and many more
quality brands. The company also offers training services to
clients and helps them to learn about how HighSpark
consistently develops effective and convincing
presentations. These training and consultation have assisted
the clients in grabbing the sizeable deals and successfully
raise millions of dollars in funds.
Therefore, from tech-savvy startup founders to C-level
executives trust the company due to its unique streamlining
offerings, frameworks for external communications, and
customized presentation training. As a third-party
investigator, the assurance and consultations from the
expert team of HighSpark ensure clients that everything is
show-ready and they can move forward. With successful
offerings and client-focused approach, HighSpark today
evolved as a story-driven company which quenches clients’
demands with exclusive training services on presentation
content development and design. This enables company
executives to communicate persuasively in organizations.
Serving a Vast Range of Industries
Continually excelling the presentation services, the team of
HighSpark ensures that the clients get a professional and
experienced service which guarantees that their sales pitch,
investor pitch or keynote speech is clear and persuasive.
The expert team of HighSpark considers a gamut of a factor
32
Sparkling Brands With Intuitive Presentations At Highspark
Eugene Cheng:

while dealing with clients’ presentations. In addition to
serving Fortune 500 companies from various industries, the
efforts of the team under the guidance of Eugen and Kai
have enabled the company to serve obscure, technically
challenging industries like flavor technology, pharmaceutical
science, and blockchain. This exposure has greatly helped
HighSpark to develop the capability for tackling the
complex information with ease.
Upcoming Plans Considering the Challenges and
Improvements
Eugene and Kai are successfully leading the company to
walk on a path of consistent and sustainable growth. They
are planning to expand its regional presence in South East
Asia, mainly in the educational space. Similarly, they are
aiming to offer services in verticals like communication
collateral and video to provide clients with more holistic
offerings. However, there are certain challenges to overcome
and the leaders are working on it. The prime challenge is
awareness among businesses. In Singapore, which is the home
market of HighSpark, clients find it difficult to understand the
need for excellent services offered by Eugene and his team.
According to Eugene, the Singapore market is still learning to
understand such services. The team has to educate the clients on
a large scale about what they do before explaining the exact
value. There are times when the clients don’t agree with the
pricing and there are instances when HighSpark services so rise
with extreme demands that the team has to turn away some
projects.
Like any other prominent company, such ups and downs are
natural and indicate that the company is progressing at a good
pace. The progress not only depends on the team-work but also
on an effective strategy of leaders. In the case of HighSpark,
Eugene and Kai never demotivate with downfalls and keep
moving ahead with new ambitions.
Finally, advising on succeeding a business in the area of
presentation development, Eugene inspires, “My advice to
anyone keen to get into this area is to really identify your key
differentiator. The industry has low barriers to entry and you
can find yourself playing a price competition game very quickly
if you don’t have any brand equity.”
33
‘‘
‘‘ We at HighSpark help
brands to find their spark
through clear and unique
messaging presentations.
Managing Director | HighSpark
Eugene Cheng

Why Last Mile Delivery Is The New Competitive
Retail & Grocery eCommerce
According to a 2018 study, the preceding 18 months
saw a interactions,50% increase in last mile
largely due to increased demand in B2C
eCommerce. Here’s how your business can prepare itself to
excel in this new reality.
The eCommerce era has redefined customer
expectations
The evolution of customer expectations when it comes to
home delivery has been discussed frequently in recent
years, but in reality it’s more appropriate to say that they
have been redefined in the current environment; the term
“evolution” doesn’t quite capture just how quickly the
standards have changed. For example, in just a short time
Amazon went from completely utilizing the major shipping
carriers for all of their deliveries to bringing more and more
under their umbrella, introducing faster shipping options
and giving customers the ability to see where their driver is
on the delivery day.
The industry has followed suit, and thankfully you don’t
have to have the economies of scale of Amazon (since
almost no one does!) in order to incorporate last mile
improvements for customers. All you have to do is focus on
the opportunities for engagement at every step of the last
mile journey.
Consistently excellent last mile service sets you apart
In the case of retail delivery, companies are typically
competing against other entities that offer similar (or often
the same) products at similar prices. This is especially true
in the grocery industry, where companies already compete
for razor-thin margins and brands are increasingly turning
to home delivery as a part of their core CX.
On one hand this seems daunting, but it also represents an
important opportunity: if your competitors are also offering
home delivery, you can differentiate yourself by making
incremental yet important improvements in your last mile
experience. Make a commitment to increase visibility
whenever possible. Invest in new technology such as AI
that automatically optimizes delivery routes. Provide
customers with easy options for returns and follow up with
instant feedback opportunities.
Last mile self-service options make sense for consumers
and brands
The ultimate goal is to make every aspect of the last mile
experience as easy as possible for everyone involved—your
customers, your delivery drivers, and your customer service
team. Self-service functionality is a crucial part of this
strategy, and innovative technology is now taking things
that were impossible just a couple of years ago and turning
them into routine interactions.
Customers can get real-time updates on driver location from
any mobile device, and even track the driver’s position in
an instant, all without having to call to find out where they
are or when they will be there. For customers who do call
during the last mile, integrated Interactive Voice Response
(IVR) systems keep them in the loop nearly as quickly, all
without the need for interaction with a live agent. This is an
incredible operational savings to brands!
Success in the last mile is built on a foundation of
technology and dedication
The newest, most user-friendly last mile technology
available won’t be very useful unless it’s paired with
employees who are willing to execute your CX strategy sale
after-sale. And the most dedicated employees in the world
won’t be able to save you from falling behind the
competition if you don’t provide them with innovative
technological tools that make home delivery more
convenient and worry-free for consumers.
Vanguard For
Experts’ Views
34

The new frontier of the last mile for retail and grocery
businesses lies at the junction of innovative tech and team
members who prioritize the service experience for every
customer. Customers expect more from their last mile
experience than ever before, but brands also have more
affordable tools and feasible strategies at their disposal than
ever before. It’s up to you to combine them in a way that
delivers sustained value to your buyers each time they click the
checkout button on your eCommerce platform.
Sources:
Ÿ https://www.retaildive.com/news/solving-for-the-last-
mile-is-retails-next-big-disruption/514577/
Ÿ https://www.oracle.com/webfolder/s/adv/doc1/RT153-SURV-LastMile-Mar-
2018.pdf?elqTrackId=8c00d67d9d684a4891ee085b659ef173&elqaid=63288&elqat=2
Cami Zimmer is the Executive VP Business Development &
Marketing, . She is currently responsible for creating andGlympse
implementing strategies to enhance new business opportunities and
elevate the company's corporate brand through marketing,
communications and public relations. In 2018, she was awarded the
Women of IoT/M2M award by Connected World.
About the Author
35

Born in a town of the UK, and shifted at a young
age to New York, Joshua Gould came to the US
to fulfill his teenage dream of working in Wall
Street. In 2006, he entered Wall Street but it was not a
great timing as the recession was on the verge of
destroying businesses. It was a tough time, but the believer
in the American dream—Joshua stayed in the US and in
the meanwhile, appointed as the CEO of thebigword Inc.
In his leadership, the company grew from $6m business
into a $100m organization. Moving forward, in partnership
with the Chairman of thebigword Inc., Joshua started a
new business called , a contingent workforceTBW Global
and managed service business in the Defense and Security
industry. As the CEO of TBW Global, Joshua has
extensively used his prior experience and development
strategies which in turn enabled the company to sign deals
with the US Armed Forces, the UK’s Ministry of Defense
and the DoD, and many NATO Governments.
While presently on the board of thebigword Group, Joshua
is proudly uplifting TBW Global as an essential defense
partner to the governments of NATO countries with the
provision of Promethean, cost-effective, reliable, and
contingent workforce and managed service solutions.
Thriving Ahead with Dedicated Team
Today, the dedicated management team of TBW assists
Joshua in running the day-to-day tasks of the business.
Joshua feels lucky to have such a brilliant management
team which strives to reduce his workload and enables him
to focus on future growth and innovation of TBW Global.
Appreciating the efforts of his committed team members,
Joshua is actively working towards developing the teams
of TBW Global. These developments and improvements
have greatly assisted the company to gain considerable
profits and a loyal client base. To date, TBW Global’s
business has been thriving ahead entirely with its profits.
This is a huge achievement for Joshua and team,
considering TBW’s level of investments and rapid pace of
growth. In coming years, Joshua believes that his company
may work with outside investors if TBW continues to
excel with the current pace. The futuristic CEO has
already started discussing such plans with the board which
will empower the company to succeed globally.
Excellent Defense Services, Augmenting Clients’
Defense Capabilities
Under the visionary leadership of Joshua, TBW Global is
successfully offering services including human
intelligence, warfare training, and language services to
NATO countries. Its comprehensive software automation
capabilities to automate workflows and deliver cost-
effective government solutions are the prime factors
behind TBW’s increasing client base. Such utilization of
advanced automation approach has immense importance
in a space where innovation budgets are usually
exclusively reserved for weapon systems development.
The TBW Global software automates most of the
recruiting, testing, and briefing workflows which further
helps the company to track and communicate globally
with its workforce of around 800 people. Many of them
work in hostile environments such as Iraq, Afghanistan,
Ukraine, and other countries.
Furthermore, Joshua and his team are majorly working on
big data and workflow automation. They are successfully
employing an intuitive algorithm, which specifically
identifies the best candidate. Over the last 12 months, they
have analyzed over ten million Facebook and LinkedIn
profiles with their adverts. Keeping the automation as the
top priority, the dedicated team of TBW Global has
automated most of the operational processes and is also
working towards augmenting and automating other
processes. Recently, Joshua and his team have completed
the automation of their recruitment process which is
designed to ensure the selection of only the best talent.
They are also developing a neurolingual machine
translation and interpreting services that can be used by
soldiers in real-time to communicate in any language. In
addition, TBW is investing in the virtual-reality simulator
38
Delivering Essential Defense Service Support To Significant
Players In International Security
Joshua Gould:

products that can be used as an add-on to real-world
training.
Expanding Global Presence while Uplifting Service
Capabilities
The advanced technology-powered services have enabled
TBW Global to mark a global footprint. In addition to
offering innovative services to its clients, the company
provides a benefit of local in-country management to them.
Unlike other service providers, TBW offers all the benefits
of working with a local provider having a global reach.
Over the last 12 months, Joshua and team have expanded
TBW reach to regions like Europe, the Middle East, Asia,
and Africa. The leading company always steps ahead of
competitors because many of them are either small
businesses with limited cash flow or divisions of large
multibillion-dollar companies that lack the focus in the
defense space. Comparatively, TBW is a global provider with a
prime mission to enhance defense space and uplift its
capabilities using impeccable services and solutions. Joshua
and his team are heavily investing the profits on developing
technology-powered service products that facilitate real-world
problems to benefit their loyal customer base.
These extensive developments and drive towards building a
strong customer base demands some commitments and deep
expertise. According to Joshua, astronauts joke about flying to
space in rockets made by the components from the cheapest
bidders. Commenting ahead, he adds, “This is not completely
true but there is a lot of truth to it in the defense space and my
advice to anyone starting a business in the defense industry is
to bear that in mind.”
Joshua’s words explain the severity of competition and
demand in the defense space. The creation of advanced
products with an acceptable price-point is the real challenge
that most of the companies face. Therefore, Joshua and team
not only balance the investments but also deliver high valued
solutions at a highly competitive price-point.
39
‘‘
‘‘We offer a range of mission-critical
services that help defense and
security organizations around the
globe to scale their operations and
achieve desired objectives.
CEO | TBW Global
Joshua Gould
“As President Trump says, “it’s
going to be Yuge!” The world
spent the last 10 years
developing technologies that
often-made life more
complicated; the next 10 years
will be about gaining real value
from those technologies.”
- Joshua Gould

Industrial engineers are multidisciplinary experts seated
at the intersection of business and engineering. Their
main focus is to eliminate waste of time, money,
materials, energy, other resources and increase efficiency. In
other words, they’re the administrators of production
processes and design optimal systems for all facets of a
business such as manufacturing parts, deliveries and plant
placements, job performance evaluations, and employee
pay. While the term industrial may conjure images of
factories and other manufacturing, however, industrial
engineers work in many different fields and employment
sectors such as healthcare, finance, and risk management.
To deliver such services across the different industries,
Aruba- based— assigns a team ofASAP Sales & Services
specialists, headed by a Project Manager and Project
Coordinator. The expert professional staff consists of
engineers, architects, interior designers, draftsmen,
mechanics, electricians, logistics supervisors, traffic
specialist, and financial advisors.
The Managing Director and CEO—Richard Lacle, is the
man behind the success of these services specifically
designed for industrial businesses. Similarly, his prior
experience and expertise in the sector is the prime driver of
his strategies for ASAP Sales & Services.
The Journey of Achieving Expertise and Experience
Richard is graduated in Political Science with
specializations in Latin American & Caribbean Affairs.
Additionally, he has also completed a minor in Business
Administrations from Rollins College. Right after getting
his degrees from Rollins College, Richard joined a U.S.
based company—Bar Code Systems in Atlanta Georgia.
While working there, he learned various professional skills
such as negotiation, business planning, operations
management, sales, and strategic planning.
In 1994, seeing his expertise in business management, the
management of Bar Code Systems handed a task to Richard
to expand the service area of their company. At that time,
Richard provided great assistance in opening their first
Latin American Office in Mexico City. Afterward, in his
expedition of excellence, Richard returned to his home
country of Aruba where he worked from 1997 to 2008 at
the management of the Aruba Ports Authority. In the next
year i.e. 2009, Richard joined ASAP Services as GM and
worked in the same position for 6 years. Following that in
2014, Richard was appointed as the Managing Director and
CEO of ASAP Sales & Services. Presently, under his
command, the company successfully registers itself as an
ICAO approved supplier and designing for installing and
commissioning the first LED Runway in the Caribbean
region.
ASAP Sales & Services appearance in Industrial
business
Since its inception in 2000, ASAP Services specializes in
the Asset Management & Preventive Maintenance of
Specialized Equipment as well as has been serving the Air
& Sea Port Industry, Customs Authorities and Correctional
Institutions in the Caribbean & Central American region.
Likewise, the corporation has local and international clients
from a huge range of other commercial and industrial
sectors like airports, seaports, customs authorities,
correctional institutions, and hospitality & medical
institutions.
In the preventive maintenance and Custom Asset
Management arena, ASAP offers equipment like passenger
boarding bridges, X-ray and explosive trace detection
equipment, conveyor, and carousels. Additionally, it also
provides dedicated products like apron and general AGL
lighting, equipment and instrumentation, CCTV, fire
detection, and suppression systems. The company gained its
reputation by offering its patrons with the highest quality of
products and services while gaining appropriate resources
securely and continuously developing them to enhance their
existing properties.
CEO’s Expert Team of Versatile Performers
As the CEO of ASAP Services, Richard is on the mission to
guide his fellow team members to do their best whether it is
understanding the clients’ needs or developing the
40
Supplying And Integrating Specialized Equipment And Systems To Clients
Richard Lacle:

sustainable and efficient solutions for their customer related
issues. Along with that, Richard makes sure that his team
members are up-to-date with their training and certifications.
Richard’s team consists of 40 highly trained professionals
who are engineers with a multiple specializations, they
include HVAC technicians, fire alarm technicians, certified
x-ray technicians, conveyor & carousel system technicians,
pax boarding bridges specialists, and runway/taxiway
specialized electricians. Richard with his team members
keeps making small changes in their security equipment and
related services for better performance which improves their
quality of services.
The Secret of Quality and Reliability of ASAP Products
Richard’s policy is to focus on their quality service since
their main task is to maintain the safety and install the
facilities efficiently. Following the proper safety standards,
ASAP Services offers a wide range of high-quality products
and services as well as implements customer-oriented and
efficient solutions. Some of the company services in design,
sales, installation, service, and maintenance are: chillers &
water towers, public announcement systems (PA), automatic
doors, gates & sensors, emergency power plant & transfer
systems, etc. For the last few years, Richard’s firm has been
getting high demands in the X-Ray Security scanning
equipment solutions for Customs, Airports, and Port-related
applications as well as for Runway lighting also.
Advice for Aspiring Entrepreneurs
Many young businesspersons need guidance from the
experienced CEO’s which helps them in lots of situations.
Richard Lacle, who has many years of experience in the
industry, advises all aspiring entrepreneurs to keep up to date
with the industry’s ever-changing trends. Along with that, he
also asks entrepreneurs to encourage their team members. This
is because, Richard believes that with combine energy,
knowledge, and skills of a motivated group of people, one can
accomplish anything.
41
‘‘
‘‘We offer a wide range of
high quality industrial products
and services, implementing
customer-oriented and efficient
solutions.
Managing Director & CEO | ASAP Sales & Services
Richard Lacle
- Richard Lacle
“The exponential growth of
computing power, AI and further
automation in business and
manufacturing, and the way we
interact with the above will be
critical for continued success in
business and life.”

S
taged by Consumer Technology Association (CTA),
Consumer Electronics Show (CES) has been
showcasing the consumer technology innovations
each year since 1967. Having announced thousands of the
products at the yearly show, it has become the largest and
most influential technology event on the planet over the
years. Like every year, CES 2019 has also been a platform
for presenting the latest developments and next-generation
innovations in many areas of technology. Around 180,000
attendees have witnessed the future showcased by more
than 4,500 exhibitors in the 4-days event.
The CES 2019 covered all the revolutions in several areas
including computers, health, and transportation, etc.
Computers proved that Small is the New Big
Lifting the bag of overwhelming features, tech giants have
shown up with some amazing advancements in the features
and experiences of using portable systems.
Ÿ Dell XPS 13 (2019)
At the event, Dell presented XPS 13 (2019) with the
biggest change—the repositioned webcam on the top
bezel. Moreover, the latest version has also upgraded the
machine with faster Intel 8th-gen chips.
Ÿ Razer’s Blade 15 Advanced Edition
It is undoubtedly one of the most powerful gaming
laptops announced at CES 2019. Compared to the
regular Blade 15, the Advanced Edition has a few
remarkable upgrades including NVIDIA’s extremely
powerful RTX 2060, 2070, or 2080 discrete graphics,
support for up to 64GB of storage, enhanced speakers,
and has a webcam that works with Windows Hello sign-
in support. With this clamshell, Razer has broken all the
grounds. Moreover, the American giant also introduced
attendees with its HyperSense concept, where gamers
can actually feel every shot, jump, and explosion while
playing.
Ÿ Huawei MateBook 13
Along with all the major players in computers, Huawei
also came up with an unexpected portable machine with
features like a touchscreen and discrete NVIDIA
GeForce MX150 graphics, stereo Dolby Almost
speakers, and fingerprint reader.
Wearables Went to the Next Level
Ÿ Withings Move ECG
In addition to Apple watches, Withings also came up at
CES with its Move ECG. The analog smartwatch offers
ECG readout to help users keep better tabs on their heart
health. Moreover, its price is quite on a lesser side when
compared to that of Apple’s.
Virtual Reality with Unrealistic Features
Ÿ Oculus Quest
Facebook-owned Oculus showed up its VR headset, the
Quest. The gadget promises an unmatched experience,
as it comes with no limits of a gaming PC and wires,
along with a sleek design and hand-tracking controller
technology making it user-friendly.
Ÿ HTC Vive Pro Eye
HTC presented the Vive Pro Eye, an improved VR
headset that is it’s first to come with built-in eye-
tracking allowing users to navigate menus just by
looking at them instead of using motion-based hand
wand controllers.
2019
Inside Transformative
Gadgets
And Future Tech
Tech Innovations
42

Phenomenal TVs and Displays
Ÿ Samsung 75-inch Micro LED 4K TV
At CES 2019, many tech companies have presented an
8K TV of some sort, such as Samsung has come up with
a 75-inch Micro LED 4K TV with modular display
technology. The modular nature enables the flexibility in
screen size, and hence the TV can be positioned across
various sizes, resolutions, and aspect ratios as per user’s
space.
Ÿ LG Signature OLED TV R
The LG Signature Series OLED TV R is undoubtedly a
highlighting innovation from the event. The 65-inch TV,
with just 3mm thick display, rolls up into its aluminum
base when not in use.
Transportation Stepped up
Ÿ Valeo Voyage
Valeo, a French global automotive supplier made a test
track demonstration of its solution Voyage that enables a
person to virtually enter into a vehicle. This concept lets
the driver talk and see a passenger who’s actually
remote and has connected through a VR headset.
Basically, with a headset put on, the remote passenger is
teleported into the car. With this innovation, Valeo has
initiated a revolutionary experience.
Ÿ B-Secur HeartKey Steering Wheel
B-Secur’s steering wheel dubbed as HeartKey, takes
measurements from a user’s heart and with the unique
heartbeat, it enables features like unlocking and starting
the car. With added biometric technology, the wheel can
detect potentially dangerous changes in the user’s heart
rate & rhythm, stress levels, fatigue, respiration, and
atrial fibrillation. With such capabilities, HeartKey can
be used not only for wellness and fitness
tracking but also for continuous, passive
user authentication.
Innovated to Reinforce Existing
Ÿ Intel Ice Lake
One of the biggest announcements of
CES 2019 was of Intel’s upcoming Ice
Lake CPUs. The revolutionary 10nm
processors indicate an opportunity for
laptop manufacturers to create more
powerful and compact devices in the
future.
Ÿ EnergySquare’s Charging Tech
EnergySquare’s charging tech was also one of those
unexpected presentations at the event. The French
startup introduced a universal wireless charger for
multiple devices. The solution allows making a charger
out of any surface, allowing getting rid of cables.
Placing any device such as mobile, laptop, headphones,
power bank, etc. upon it users can leverage a faster
charging experience.
Ÿ Ledger Nano X
A novel offering by Ledger, Nano X is an upgraded
version of Nano S cryptocurrency wallet. The Ledger
Nano X is a Bluetooth enabled secure device that stores
user’s private keys and assures the safety of crypto
assets while managing them on the go.
Ÿ Lexar 1TB 633x SDXC UHS-I card
The 1TB of storage in a stamp-sized SD card is clearly
the behemoth of storage capacity. The Lexar offering
advantages Class 10 UHS-I (U3, V30) technology for a
read transfer speed up to 95MB/s. The card is a wish
come true for binge shooters, where they can shoot
much of 4K video and can plan to shoot even higher 8K
resolution video in the future with facing the hassles of
changing storage cards oftentimes.
Having seen the most futuristic innovations at CES 2019,
the upcoming yearly event will certainly bring a mouthful
of novel elements in front of the world. This year, the 8K
displays with customizations, compact computers with
revolutionary features stood out in the CES. Therefore, the
next exhibition could be about detailed advancements in
these fields. Moreover, as a next step to the presented
concepts at the tech event, being able to experience them in
reality is the most awaited factor.
43

S
ince 2016, Robin Lindahl has been scaling up
Normet, a leading mining and tunneling technology
company as a President and CEO. Robin joined
Normet with the target to get the company back on
profitable growth track. During his tenure, the business has
grown from 190 M€ to 315 M€ and the profit level has
increased three folds. Significantly, Robin and his team
reduced the Fixed cost from 30% to 23% of Net Sales and
Networking Capital (NWC) from 33% to roughly 26%.
Over the last two years, Robin has built a strong
management team to ensure a clear direction towards the
goal of doubling the company turnover and expanding its
worldwide presence by the end of 2022. Presently, the
highly experienced CEO and his team are striving to look
for opportunities and strengthen their portfolio.
The Journey of Directing Leading Companies to Stay
Ahead of the Game
Initially, Robin worked for 5 years in investment banking.
By contrast, Robin wanted to move to the technology arena
and therefore, joined Nokia in 1993. At Nokia, Robin
worked with many experienced leaders and colleagues for
huge 18 years. He primarily worked in leadership roles like
Finance, Business Operations, and Sales. He remembers his
best moments while he was in Sales leadership roles both
on Nokia Networks and Nokia Mobile Phones. Those were
the days when Robin and his team at Nokia Networks won
large network deals with leading operators like T-Mobile,
China Mobile and ATT. Later his glorious years at Nokia,
Robin joined Outotec as Executive Vice President and
excelled as the President of Metals, Energy & Water
Business Area.
After the job change, Robin realized that shifting from one
industry to another is not so difficult due to similarities of
business and leadership. While working with talented
metallurgists and Ph.D. holders at Outotec, Robin gained
extra knowledge and experience of material science.
Further, with his extensive experience, Robin joined
Normet as a President and CEO in 2016. Currently, at
Normet, there are over 1200 business professionals with a
passion for doing “big” things for the company and for the
industries which it serves. Normet operates globally with
over 40 locations in 28 countries worldwide.
Offering Complete Range of Mining and Tunneling
Solutions
With the growth in population and urbanization, the
Mining, Tunneling, and Underground construction industry
is increasing rapidly. However, a mining or tunneling
company should take care of some important aspects like
safety, sustainability, productivity, and profitability.
Robin and management team considers these aspects as
their major growth drivers and utilize technology to provide
safe, sustainable and productive Mining and Tunneling
customer solutions. Normet covers solutions for
underground construction ranging from machines,
construction chemicals, ground control, to holistic customer
services. Both in tunnels and mines sprayed concrete is
essential to build the support and rigidity of the
underground tunnel. The sprayed concrete can be
complemented with safe rock support systems and
construction chemicals. In the area of sprayed concrete
technologies and explosives charging, Robin and his team
are proud of their solution expertise and capability to do
continuous innovation to make the process safer and more
productive. Normet not only offers a complete range of
equipment and a full range of services but also process
expertise in charging and sprayed concrete. Moreover, the
company offers a large range of logistics vehicles for
underground operations.
Assisting Customers with Complete On-site Support
and Hands-on Approach
Robin and his team of Normet use their expertise for
customer-specific process optimization to offer best life-
time value for its machines and services for customers.
Additionally, such offerings improve clients’ operations in
terms of safety and efficiency. The team of Normet spends
time with customers to know their exact requirements.
Likewise, Normet’s expert team assists their clients with
their advice in design and construction phases from ground
treatment approaches, to modern tunnel linings. This helps
46
Boosting Mining And Tunneling Operations With Knowledge
And Technology
Robin Lindahl:

in the extension of the safety and service life of structures.
The global presence in 28 countries with over 40 offices
complemented with strong global technical support means
that customer support is well available and most of the
customer challenges have been seen somewhere in the
world. They work as a supplement to the existing working
team of Normet. These personal utilize their extensive
expertise in the field when the current team needs extra
support.
Utilizing Sustainable Energy for Sustainable Operations
Mining and tunneling operations are large consumers of
energy and emit CO2 significantly. There is a great need for
environmentally sustainable practices which promote the
use of clean energy and reduce pollution. In that case, Robin
and his team at Normet have developed a wide range of
clean technologies through emission and particle control.
They will also launch electric battery-driven machines this
year. Likewise, they are focusing on improving the
efficiency of their solutions through automation and
robotics. Automation and robotics can improve safety
significantly, taking human away from the zone of danger.
Further to continually develop its existing solutions, Robin’s
team works closely with customers to gain insights about
current needs. Accordingly, Robin and his R&D team generate
new ideas and develop new products. Robin believes that
customers are the inseparable part of a product development
that helps in creating safe, easy to operate, and productive
equipment. To establish a new product development (NPD)
project, the development process starts with idea creation,
filtering, and collecting good ideas. Then the NPD project
follows a systematic Stage-Gate process which includes
feasibility study, implementation evaluation, modeling and
design, prototyping, testing, customer approval, and final
launch.
“Businesses must be better at understanding their customer
needs…,” says Robin
When asked about challenges for today’s businesses, Robin
explained the severity in the business environment. He stated
that the competition is fierce and businesses must not only focus
on present customer needs but also anticipate the future
demands. Further, Robin added, we are moving towards
manless automated operations underground, self-driving,
automated spraying and charging. With such advancements in
technology, businesses need to continuously innovate to bring
efficiency improvements, safety improvements, and new levels
of automation to meet customer requirements.
47
‘‘‘‘ We offer advanced
underground mining and
tunneling solutions backed with
automation.
President & CEO | Normet
Robin Lindahl
- Robin Lindahl
Mining needs to go deeper and
deeper to extract the ores, same
time the ore grades are depleting.
This all means more rock needs to
be processed to get the same
output of metals. This means
underground mining will grow.

The new advanced technologies are helping
various industries in their growth and expansion
into a new world. The effective utilization of
such technologies for solving life critical issues makes a
huge impact on the planet and fuels sustainable living.
Similarly, by integrating advanced technologies with the
projects like water treatment plants, power plants etc.
can help the world ecosystem. One of the issues which
greatly affect life on our planet is water. To manage
water related problems various companies across the
world have already started implementing their solutions.
One of them is California-based which forSaya Life
individual residences and multi-unit residential and
commercial buildings, deploys an accurate, affordable
system to monitor leaks and pipe bursts, and
automatically shuts off the water to prevent property
damage and insurance claims.
The President and CEO— Sanjay Poojary, is the man
who used his experience and expertise in IOT
technology to solve some unyielding issues around basic
life needs. Likewise, his prior experience and knowledge
in the sector and his will to make a difference in the
world has been a foundation of Saya Life.
CEO’s Efforts in Bringing Smart Water Management
Sanjay Poojary started his career by working in software
industry. While working in the software companies, he
accumulated lots of experience which led him to become
a senior technology leader. He has 20+ years of
experience in directing, managing and executing product
and solutions release through Product development.
Additionally, he has deep knowledge in the IOT space
makes him an expert in the industry.
Sanjay strongly believed in using cutting edge
technology into solving real world problems. Metering
has been archaic for over 100 years and that is changing
now. IOT, big data and machine learning brings a new
dimension to capturing, managing and predicting
relevant events and risks. His goal was to build a
solution for all the elements in nature. He established
Saya Life which is currently devoted on Smart Water
Management.
Advancing with the Latest Technologies to Offer Best
Service
Since its foundation in 2016, Saya life is focused on
submetering, protection of property, and providing real
time control of water systems to monitor flow and
prevent damage caused by leaks. Furthermore, it is a
complete IoT solution in the market designed for sub-
metering, in addition to complete water management for
enterprise and home applications. The firm introduces
The Saya Smart Management kit contains SAYA
Ultrasonic Smart meter with remote shut-off valve,
Smart Wireless Gateway, sensors that detects pressure,
temperature and flood. The Smart Wireless Gateway
evaluates data gathered from sensors and communicates
with their SAYAOne cloud platform for processing the
data using machine learning (ML).
After processing of data, the platform sends it to the
dashboard or mobile device for display. The system can
be configured to automatically shuts off the water to
prevent damage to critical property in a residential or
commercial location. These solutions are also being
tested by several Insurance companies who are looking
to reduce the ever-increasing cost of insurance claims.
The Saya Smart gateway can connect and
communicating at long range with multiple meters which
allows smart water management to deploy in large
residential and commercial buildings. Importantly, these
systems are available and can be installed at residential,
commercial and industrial sites. Saya has a modular
system and is looking to add water quality monitoring
and other features to their platform in 2019.
48
Making A Sustainable Impact In The World With Water Management
Solutions
Sanjay Poojary:

Sanjay’s Multi-Function Role Aiding in Company
Development
Before establishing Saya life, Sanjay worked in large
corporations like Cisco Systems and then in a startup
company Greenwave system Inc as a Director for
Platform Project Management. As the CEO of his start-up
company, Sanjay has to fulfill numerous roles as well as
mange all the aspect of the business. Under his
leadership, Saya Life has rapidly expanded its service
area and reached several different customer segments.
Sanjay’s ability to evolve and develop his company has
got the firm recognized as the top 10 smart water
management providers in 2018 and got his Smart meter
certified in the category of a submetering device. Sanjay
responsibilities towards the company made them a part of
the Los Angeles Cleantech Incubator which is rated
amongst the top 3 incubators in the world. Saya Life in 2019
is looking to offer a comprehensive solution to monitor,
manage and mitigate major risks associated with basic life
resources.
Furthermore, in the upcoming years SAYA life looks forward
to expand the company significantly while keeping an eye on
diversity, inclusion and community impact.
Guidance for Young Entrepreneurs
According to the Sanjay, one of the biggest challenges faced
by young business is to have clear vision and business
model. The clear vision of their goals can help them to
achieve success. Along with that, implementation of business
model which is simple, logical and executable and produces
revenue contributes to the development of a company.
Furthermore, he explains that do not lose sight of the small
but important aspects that creates a roadmap to a successful
business. Spend time to build a product that is a fit for the
market segment you are targeting.
49
‘‘‘‘We are committed to provide
the best-in-class water
management solutions to the
Market.
President & CEO | Saya Life
Sanjay Poojary
“There is a paradigm shift in the technology
world now where everyone has to think
about building sustainable solutions.
With advancements in smart self-driving
electric vehicles, renewable energy,
solar and wind power, the world is trying
to move away from fossil fuel technology.
This is a great opportunity for startups to
innovate and come up with exciting
solutions to solve some of the pressing
issues that impact the planet.”
-Sanjay Poojary

S
heri Atwood, the Founder and CEO of
SupportPay is an ideal example of “women fight
back”. Fired from her own company which she
built from scratch, Sheri decided not to give up and stand
with courage before the situation. It was the darkest and
hardest time of her life. Being fired from the company
where you have worked with dedication and commitment
is not easy to digest. Sheri’s absence quickly led to the
downfall of SupportPay. In a span of 3 months, the
company lost most of the customers and employees.
Soon she found that SupportPay was being liquidated.
Sheri didn’t want that to happen as their loyal
customers—the single parents who relied on the firm
would no longer have a solution for their critical financial
problems. Therefore, the wise womenpreneur Sheri
started looking for ways to buy the SupportPay assets.
Further, she took out a personal loan and gathered all her
lifetime savings to buy her company back. Finally, the
day arrived when Sheri bought SupportPay and since
then she is refining the product and winning back the
customers efficiently. Today, Sheri is proudly leading
SupportPay with 4x more paid customers and 5x active
users while focusing on her mission to support millions
of parents and children dealing with financial conflicts,
thereby helping them to live life easier and happier.
SupportPay, Solving Financial Issues of Separated
Families
Sheri and her team at SupportPay believe in the
technology that makes modern family lives easier.
SupportPay was founded on a simple and powerful idea
that families made up of single parents, divorced, multi-
general households or blended families face problems
regarding financial expenses as they are no longer in one
account. Sheri and team solve the problems of such
modern families with high-quality financial applications.
®
SupportPay is the first-ever automated child support
payment platform, specifically designed to transform the
complex, time-consuming & stressful financial processes
for modern families. This platform provides an easy,
neutral, and transparent way for parents and helps them
to manage their child support and share expenses, resolve
payment disputes, and share and track all documents and
receipts related to their shared payments. The efforts of
Sheri rebuilding the platform are immense and that’s why
this platform seeks to help the nearly 300 million parents
worldwide who are exchanging more than $900 billion in
child support & child expenses each year. With assistance
from SupportPay, modern families can now reduce
wasted time on managing and arguing about child
support, expenses, alimony, etc. and focus on raising
happy and healthy children.
An Independent Entrepreneur and a Single Mother,
Setting an Ideal Example
Presently, at SupportPay, the highly accomplished and
energetic Sheri is handling everything from development
to ensuring the delivery of essential solutions that match
with parents’ needs, while also leading a team of
dedicated employees, fundraising to enable the company
to grow faster and promoting the company in order to
increase the install base. While managing multiple tasks,
Sheri is also raising her daughter as a single mother.
Explaining the essence of independent life, Sheri asserts,
“One critical lesson my mom taught me, and that I try to
teach my daughter, is to never be financially dependent
on another person. The moment you are financially
dependent, you are there because you HAVE to be, not
because you WANT to be.” Therefore, she always inspires
her daughter to be an independent person and wants her
to know that even being fired from her own company and
lost everything; she never stopped fighting and again
bought it back and made it more successful than ever
before.
Sheri’s will power and strength to conquer the challenges
have made her a successful entrepreneur today. With the
50
A Dynamic Leader Who Fought Back With The Fate
Sheri Atwood:

focus on revenue generation and reduce dependency on
outside capital, the highly experienced CEO of
SupportPay is leading the organization to new success
peaks. In addition, Sheri and team are working on
®
developing new capabilities on the SupportPay platform
that will enable modern families to seamlessly manage
finances across households. They have built a feature
rd
which facilitates parents to directly pay 3 parties so that
they won’t need to go through each other for paying
shared expenses. In the coming days, the team of
SupportPay is planning to build a similar solution that will
let siblings take care of their aging parents.
“Nothing good in life comes easy, it’s hard work that
pays off,” says Sheri
Considering her previous experiences, Sheri cautiously
chooses the investors for her organization. It’s a bit of a
challenge as financial resources are essential to drive the
growth of a company. But she confidently says, “I know we
can achieve.” And, adds, “I would rather wait and get the
best investors who believe in our mission and focus and grow
at a slower pace than be dependent on outside capital to
ensure we succeed.”
Looking back at her journey, the trials and tribulations she’s
been through, Sheri accepts that she has made mistakes,
regretted many decisions and has fallen behind numerous
times. But, she rose like a fire in a forest and burnt all the
obstacles to the ground. Speaking more about her
inspirational journey, Sheri says, “My daughter had to
witness what I have been through and I hope this has taught
her that, despite everything I have endured, no one can take
away my resilience, persistence, grit, and desire to succeed.”
She believes that nothing good in life comes easy and the
only way to achieve goals is through hard work and
determination as Winston Churchill said it best, “Success is
not Final. Failure is not Fatal. It is the Courage to Continue
that Counts”.
51
‘‘
‘‘I’m stronger because I had to be,
I’m smarter because of my
mistakes, happier because of the
sadness I’ve known, and now wiser
because I learned.
Founder & CEO | SupportPay
Sheri Atwood

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