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Leabharlann UCD
An Coláiste Ollscoile, Baile
Átha Cliath,
Belfield, Baile Átha Cliath 4,
Eire
UCD Library
University College Dublin,
Belfield, Dublin 4, Ireland
Improving module support for
academics and students in UCD.
Joe Nankivell, Senior Library Assistant (Acquisitions)
Catherine Ryan, Collections Support Librarian
Acquisitions: the dark ages
Acquisitions has changed…
Library processes improved over years due to:
• Structural changes (new roles necessitated doing
more with less).
• Improved LMS.
• Ring-fenced acquisitions budget – money to
spend, but only on materials.
Complete procedure revamp in 2012: just 3 steps
from request to order.
Total efficiency achieved… right?
But… there’s still a problem
• Less than 15% of active modules supported.
• Student requirements not always being met, or
not known about.
• Poor engagement from academics due to
communications / timing of processes.
Enter…
UCD Agile
UCD Agile
• Focus on process
improvement
• Data-driven
• Collaborative
New Reading List Process
• Make it easier for academics by simplifying the
book request process
• Allow academics to track how many books are
available to support their modules
• Improve communications between UCD Library
and academic staff
• Assist decision-making with Collection Services
by providing additional contextual information
Online Request Form
http://libguides.ucd.ie
/collection_services/or
dering_books
UCD Connect login
required to view
Request Spreadsheet
Components:
Formulas
• Vlookup
Google Spreadsheet
Add-ons
• CopyDown
• FormMule
(email merge)
Prioritising orders using Gmail inbox
Email communications: incoming mail
• Module info populates
email
• Case number ties it to
spreadsheet
Creating Selection List order on Sierra
Email communications – with built-in
order tracking
• Autotext here for
speed and
consistency.
• Reassuring
message /
managing
expectations.
• Link to catalogue:
gives current live
status of title
- on order
- received
- in processing
- check shelves
Finalising order: two last steps
Module code added to bibliographic
record
Bib no. copied to build permalink
(Sierra Macros reduce this to three keystrokes)
Copy module code from order and shift across to Bib record:
%CTRL+c%%CTRL+SHIFT+e%%CTRL+i%
Insert module code into new 996 field:
y%HOME%%SHIFT+RIGHT%%SHIFT+RIGHT%%SHIFT+RIGHT%996%
TAB%%CTRL+v%%ALT+o%%CTRL+s%
Navigate to Bib ID and copy relevant section:
%CTRL+HOME%%SHIFT+TAB%%SHIFT+TAB%%HOME%
%CTRL+SHIFT+RIGHT%%SHIFT+LEFT%%SHIFT+LEFT%%SHIFT+LEFT%
%SHIFT+LEFT%%SHIFT+LEFT%%SHIFT+LEFT%%CTRL+c%
Sierra’s Selection List
Mini Reading List Application
Mini Reading List Application
Mini Reading List Application
Results
Project Launch
Results
Active modules
supported
14% -> c. 19%
Increase of nearly 250
active module codes
Dec 2016
5 months after launch
3 months into financial year
Feedback
“Your book purchasing team is top notch, really
helped me plan for the semester”
“I am delighted with the proactive/positive action
from the Library and am finding it very supportive
for the coming teaching semester plans.”
“This is a fantastic process! I really welcome it, it
makes book ordering significantly simpler and
easier.”
“If this is what UCD Agile can do with partnerships,
then more please – across UCD!”
Future Developments
• Refining and improving the form, spreadsheet
• Book usage information for each module.
• Automatic notification that a book has arrived in
the library.
Leabharlann UCD
An Coláiste Ollscoile, Baile
Átha Cliath,
Belfield, Baile Átha Cliath 4,
Eire
UCD Library
University College Dublin,
Belfield, Dublin 4, Ireland
Thank you!

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Improving Module Support for Academics and Students in UCD

  • 1. Leabharlann UCD An Coláiste Ollscoile, Baile Átha Cliath, Belfield, Baile Átha Cliath 4, Eire UCD Library University College Dublin, Belfield, Dublin 4, Ireland Improving module support for academics and students in UCD. Joe Nankivell, Senior Library Assistant (Acquisitions) Catherine Ryan, Collections Support Librarian
  • 3. Acquisitions has changed… Library processes improved over years due to: • Structural changes (new roles necessitated doing more with less). • Improved LMS. • Ring-fenced acquisitions budget – money to spend, but only on materials. Complete procedure revamp in 2012: just 3 steps from request to order. Total efficiency achieved… right?
  • 4. But… there’s still a problem • Less than 15% of active modules supported. • Student requirements not always being met, or not known about. • Poor engagement from academics due to communications / timing of processes. Enter… UCD Agile
  • 5. UCD Agile • Focus on process improvement • Data-driven • Collaborative
  • 6. New Reading List Process • Make it easier for academics by simplifying the book request process • Allow academics to track how many books are available to support their modules • Improve communications between UCD Library and academic staff • Assist decision-making with Collection Services by providing additional contextual information
  • 8. Request Spreadsheet Components: Formulas • Vlookup Google Spreadsheet Add-ons • CopyDown • FormMule (email merge)
  • 10. Email communications: incoming mail • Module info populates email • Case number ties it to spreadsheet
  • 11. Creating Selection List order on Sierra
  • 12. Email communications – with built-in order tracking • Autotext here for speed and consistency. • Reassuring message / managing expectations. • Link to catalogue: gives current live status of title - on order - received - in processing - check shelves
  • 13. Finalising order: two last steps Module code added to bibliographic record Bib no. copied to build permalink (Sierra Macros reduce this to three keystrokes) Copy module code from order and shift across to Bib record: %CTRL+c%%CTRL+SHIFT+e%%CTRL+i% Insert module code into new 996 field: y%HOME%%SHIFT+RIGHT%%SHIFT+RIGHT%%SHIFT+RIGHT%996% TAB%%CTRL+v%%ALT+o%%CTRL+s% Navigate to Bib ID and copy relevant section: %CTRL+HOME%%SHIFT+TAB%%SHIFT+TAB%%HOME% %CTRL+SHIFT+RIGHT%%SHIFT+LEFT%%SHIFT+LEFT%%SHIFT+LEFT% %SHIFT+LEFT%%SHIFT+LEFT%%SHIFT+LEFT%%CTRL+c%
  • 15. Mini Reading List Application
  • 16. Mini Reading List Application
  • 17. Mini Reading List Application
  • 19. Results Active modules supported 14% -> c. 19% Increase of nearly 250 active module codes Dec 2016 5 months after launch 3 months into financial year
  • 20. Feedback “Your book purchasing team is top notch, really helped me plan for the semester” “I am delighted with the proactive/positive action from the Library and am finding it very supportive for the coming teaching semester plans.” “This is a fantastic process! I really welcome it, it makes book ordering significantly simpler and easier.” “If this is what UCD Agile can do with partnerships, then more please – across UCD!”
  • 21. Future Developments • Refining and improving the form, spreadsheet • Book usage information for each module. • Automatic notification that a book has arrived in the library.
  • 22. Leabharlann UCD An Coláiste Ollscoile, Baile Átha Cliath, Belfield, Baile Átha Cliath 4, Eire UCD Library University College Dublin, Belfield, Dublin 4, Ireland Thank you!