The document discusses the challenges of locating materials in the UCD library due to legacy issues and non-intuitive shelving layouts, leading to frequent queries at information desks. To enhance user experience and promote self-service, StackMap is proposed as a solution to link shelf-marks to their actual locations. The implementation involves addressing call number discrepancies, pinning over 6000 items, and planning for future inventory additions.

1. Pin it!
Linking shelf-marks to shelf locations
Due to legacy issues and the layout out of the library floors locating material on the shelves in
UCD Library is not intuitive leading to a large number of queries at information desks. Opening
beyond service hours means that for the library to be truly self-service, users need to be able to
locate material easily and independently. StackMap was identified as a possible solution.
Aims
- Empowering users to find material quickly
- Improving the user experience
- Complementing existing finding tools
- Giving clear directions to desired material
Stack Map is a collection mapping
tool which is embedded into the
library catalogue and links the
shelf-mark on the catalogue to the
shelf location.
Implementation
- Negotiating specific requirements based on DDC to ensure
call numbers pinned in one location
- Legacy issues: As UCD Library had 3 library management
systems , and during the migration some elements were lost
? i.e. call numbers in item records of serials
- Importance of call numbers: 3 elements are required to Pin
material
Location
Status
Call number
- Over 6000 items needed call number added in order to Pin
correctly
- Special location code required to Pin - 820 IR & 330 IR
- General pin-points used to Pin specific collections rather
than call numbers within collections
Process
Plan how to map
shelving aisles
across the floors
Upload data
to StackMap
Assign all
shelving aisles
a number
Edit data to
future proof for
addition of new
stock
Collect data
Debra McCann & Vanessa Buckley
Client Services, James Joyce Library, University College Dublin