This document describes a direct-to-fan autograph experience solution called IMAGE that aims to address challenges with traditional autograph signings. IMAGE allows celebrities, athletes, and others with a fan base to conduct personalized autograph sessions remotely without needing to be physically present. Fans can purchase autographed items and receive a personalized video message. IMAGE can be used to enhance events, market brands, create new revenue streams including for charities, and is presented as a turnkey solution.