SlideShare a Scribd company logo
About IKEA:
• Founded in 1943 in
Netherlands.
• IKEA’s name was derived
from its founder’s initials.
• As a mail order sales
business.
About IKEA:
• First store opened in 1958.
• Largest furniture seller
since 2008.
• Operates 392 stores.
About IKEA:
• Sold $36.4 billion worth of
goods in 2016.
• One of largest users of
wood.
• Sells ready to assemble
furniture.
Brand Values
Simplicity:
• Simple yet classy in design.
• Innovative DIY forms of products.
• Very easy-to-understand assembly manuals.
Coming of age:
• Gives a unique carnival experience in its stores.
• Collaborating with coming of age celebrities to
establish a fun image.
• Company has a very unique line up of products.
User Friendly:
• Product accompanied by detailed manuals.
• Innovated the store experience.
• Cheap and Elegant.
Market Targeting
Millennials
• IKEA is prevalently extremely
popular amongst millennials .
• IKEA’s image often associated with
coming of age trends leads to this.
• IKEA’s celebrates LGBTQ
community.
• Their one of a kind commercials
and campaigns contribute.
Middle Class
Families
• IKEA delivers premium products at
cheap prices.
• Preferred by them as they are
looking for cheap but good
products.
• Has marketing campaigns targeting
them.
• Has attractive facilities in their
stores.
Marketing Strategies
Core Strategies:
• Annual goal of lowering costs by 1-2%.
• Conducting thorough market researches to serve consumers
better.
• Sources products globally.
• Gives its consumers an one of a kind experience.
• Saves on shipping costs as people buy directly from store.
The Store Experience:
• Located generally in outskirts of cities.
• Are built on large properties.
• Walk in experiences.
• Stores generally have a carnival like atmosphere.
The Store Experience:
• Some stores also have in store restaurants which serve food at
reasonable prices.
• Some also contain a supermarket.
• Generally contains IKEA Smaland for children.
• Have easy to read catalogues which are widely published.
Initiatives:
• Often partners up with charities and UNICEF to conduct
campaigns.
• Uses alternate energy sources to save power costs.
• Often donates to charities.
• Committed towards saving the environment as millennials are
very passionate about it.
Popular Marketing
Campaigns
IKEA’s Facebook
Tagging Campaign
• In 2009, people tagged themselves on
products.
• The first one to tag themselves won the
product.
• It was widely successful.
• It generated immense word of mouth of
their new catalogue and saved costs.
IKEA’s Soft Toys
Holiday Campaign
• During holiday season of 2014, this
campaign was launched.
• IKEA collaborated with UNICEF and Save the
Children.
• For every toy sold, 1 euro was donated.
• It was wildly successful.
Summary:
• IKEA, founded in 1943 with its one of a kind products
revolutionised the way we shopped for furniture.
• They sold their products in a trademark DIY form.
• They are consumer specific and stay true to their core
values.
• They are generally associated with coming of age and
millennial’s trends.
• But are also extremely popular amongst working class
families.
Disclaimer:
• Created by Varshit Kumar, IIT Bombay, during
a marketing internship under Prof. Sameer
Mathur, IIM Lucknow.

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IKEA Marketing Excellence

  • 1.
  • 2. About IKEA: • Founded in 1943 in Netherlands. • IKEA’s name was derived from its founder’s initials. • As a mail order sales business.
  • 3. About IKEA: • First store opened in 1958. • Largest furniture seller since 2008. • Operates 392 stores.
  • 4. About IKEA: • Sold $36.4 billion worth of goods in 2016. • One of largest users of wood. • Sells ready to assemble furniture.
  • 6. Simplicity: • Simple yet classy in design. • Innovative DIY forms of products. • Very easy-to-understand assembly manuals.
  • 7. Coming of age: • Gives a unique carnival experience in its stores. • Collaborating with coming of age celebrities to establish a fun image. • Company has a very unique line up of products.
  • 8. User Friendly: • Product accompanied by detailed manuals. • Innovated the store experience. • Cheap and Elegant.
  • 10. Millennials • IKEA is prevalently extremely popular amongst millennials . • IKEA’s image often associated with coming of age trends leads to this. • IKEA’s celebrates LGBTQ community. • Their one of a kind commercials and campaigns contribute.
  • 11. Middle Class Families • IKEA delivers premium products at cheap prices. • Preferred by them as they are looking for cheap but good products. • Has marketing campaigns targeting them. • Has attractive facilities in their stores.
  • 13. Core Strategies: • Annual goal of lowering costs by 1-2%. • Conducting thorough market researches to serve consumers better. • Sources products globally. • Gives its consumers an one of a kind experience. • Saves on shipping costs as people buy directly from store.
  • 14. The Store Experience: • Located generally in outskirts of cities. • Are built on large properties. • Walk in experiences. • Stores generally have a carnival like atmosphere.
  • 15. The Store Experience: • Some stores also have in store restaurants which serve food at reasonable prices. • Some also contain a supermarket. • Generally contains IKEA Smaland for children. • Have easy to read catalogues which are widely published.
  • 16. Initiatives: • Often partners up with charities and UNICEF to conduct campaigns. • Uses alternate energy sources to save power costs. • Often donates to charities. • Committed towards saving the environment as millennials are very passionate about it.
  • 18. IKEA’s Facebook Tagging Campaign • In 2009, people tagged themselves on products. • The first one to tag themselves won the product. • It was widely successful. • It generated immense word of mouth of their new catalogue and saved costs.
  • 19. IKEA’s Soft Toys Holiday Campaign • During holiday season of 2014, this campaign was launched. • IKEA collaborated with UNICEF and Save the Children. • For every toy sold, 1 euro was donated. • It was wildly successful.
  • 20. Summary: • IKEA, founded in 1943 with its one of a kind products revolutionised the way we shopped for furniture. • They sold their products in a trademark DIY form. • They are consumer specific and stay true to their core values. • They are generally associated with coming of age and millennial’s trends. • But are also extremely popular amongst working class families.
  • 21. Disclaimer: • Created by Varshit Kumar, IIT Bombay, during a marketing internship under Prof. Sameer Mathur, IIM Lucknow.