Ihsaan Adnan Jaber Yousef is a Palestinian female seeking a secretary position with over 15 years of experience as an administrative assistant and secretary in Qatar and Jordan. She has a bachelor's degree in business administration and is fluent in Arabic and English. Her resume highlights her experience working as a secretary for Qatar Red Crescent's Medical Affairs Department since 2008 and currently as secretary to the CEO of the Medical Division. She also has prior experience as an administrative assistant for Doha Academy in Qatar and various hospitals in Qatar and Jordan.

1. RESUME
Personal Information
Name: Ihsaan Adnan Jaber Yousef
Place of Birth: Kuwait
Nationality: Palestinian
Gender: Female
Religion: Islam
Address : POBox 5449
Qatar Red Crescent
Doha, Qatar
Phone: 55740600 (cell),
Email Ihsaan_72@hotmail.com
Educational Qualifications
1994 – 1997: Bachelor in Business Administration (83%)
From Applied Science University, Amman-Jordan
1990-1992: Organic Chemistry Science Certificate (Diploma)
From Al Fateh University, Lebya
1987-1990: Secondary School Certificate-Scientific Section (90.1%)
Application Software
Microsoft Word, Microsoft Excel, Microsoft
PowerPoint & familiar with E-mail & internet usage.
Knowledge in the following Office Equipments
Personal Computers, Photo Copying Machines,
Printers, Scanners, Fax Machines, Telephones,
Electric and Manual Typewriters
Computer Operating System
Microsoft DOS and Microsoft Windows Operating
Systems
Typing
Arabic & English
Language
Fluent in Arabic & English
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2. Work Experiences
• July 2008 – December 2015: working as a secretary at Qatar Red Crescent –
Medical Affairs Department.
• Jan 2016 till now: working as a secretary of CEO of Medical Division/ Qatar
Red Crescent
August 2005 – March 2008: Working as an Administrative assistant/
Secretary at Doha Academy.
• Coordinate & direct office services.
• Performs other tasks such as encoding of exams, memorandums,
letters & preparation of departmental activities.
• Filing students’ records, forms & other documents.
• Attends in all parents/ students inquires, follow-ups and as well as
their complaints.
January 2005 – July 2005: Worked as / General Clerk ( data Input )
outpatient clinic in Al-Ahli Hospital
• Assisting in most of administration work & staff communication.
• Managing all tele-communication information for the department &
individual specialist.
• Receptionist duties i.e. supplying information to clients & staff
members, issuing appointment cards & appointment dates to clients.
December 2002 - December 2004: Worked as a Secretary in Rumailah
Hospital Administration at Hamad Medical Corporation.
• Coordinate & direct office services, such as records & budget
preparation, & personnel in order to asst. the head.
• Prepare agendas & make arrangements of meetings.
• Responsible for & assisting in most of administration work as well as
assisting with the running of 28 sections under the administration.
Communicating with the staff, internal & external administration (Ministries,
Councils & Corporations) etc..
• Preparing & drawing up of statistical reports
• Prepare invoices, reports, memos, letters, financial statements & other
documents, using word processing, spreadsheet, database, &/or presentation
software.
• Responsible in handling projects filing system, general files &
business correspondences.
• Maintain an up-to-date soft & hard copy of incoming & outgoing
correspondences for the head office archives.
• Attends in all client/patients inquires, follow-ups and as well as their
complaints.
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3. 1998-1999 worked as a Human Resource Manager Assistant at American
Life Insurance Company – ALICO (Amman – Jordan).
• Creative & self motivated person with demonstrated.
• Collect maximum package for Health, Education & life Insurances
from different customers.
September 1997 to August 1998 worked as a Teacher of Business &
Accounting subjects at Alia College in Amman-Jordan.
• Teaching of Business & Accounting subjects for different levels at the
college.
• Performs other tasks such as encoding of exams, memorandums,
letters & preparation of departmental activities.
• Assisted the administration in filing students’ records, forms & other
documents.
Reference
Mr. Mohammad Ali Jassim, Administrative – Al khoor Hospital (Tel. # 55540441)
Mr. Faisal Al-Sayegh, Administrative – Rumailah Hospital (Tel. # 439 7000/ 7020)
Mr. Issa Al Ishaq:–Qatar Red Crescent ( Tel: 55545696)
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