If P&C Insurance – Insurer Transformation Award 2023

1. If P&C Insurance proudly presents:
Android Automotive Insurance apps

3. If has released the worlds first Android Automotive OS Insurance
app for Volvia and Polestar Insurance customers
3
Accessible
The Android Automotive OS app is
downloaded through Google Play and
integrated to the car infotainment
system. It can also be preinstalled by
the OEM.
Integrated
The integration facilitates
capitalization of vehicle specific
software and data opportunities, such
as streamed data, ADAS and similar.
User experience
The app can be a natural part of the
in-car experience and utilized in
predictive and preventive risk
purposes as well as for sales and
support.
Micro ecosystem
The In-car app is part of a micro
ecosystem with seamless customer
journeys tying together insurer, OEM
and other third party providers.
Immediate support
The RSA ETA functionality
communicates time left until tow truck
arrival in the Polestar Insurance app,
relieving the driver in a stressful
situation.
New business models
Integrated to the car, the in-car app
easily support new business models
such as car sharing, risk score, UBI
and FNOL
Scalability
The app is easily scaled to additional
markets and brands. A feature toggle
approach can handle country/ brand
specific services.
MVP versions of two apps are released
and insights from them will enable
innovation and new feature
development.

4. 4
Volvia In-car app
Engagement information
Claims supports
Transparent by design
Sweden and Norway
Private and commercial drivers

5. Screen examples from customer journey in Volvia In-car app
5
Mobile authorization Start screen Engagement overview Claims support RSA support

6. 6
Polestar Insurance
In-car app
Engagement information
Claims supports
RSA estimated time to arrival
Transparent by design
Sweden and Norway
Private and commercial drivers

7. RSA ETA – relieving the customer in a stressful situation
- when pushing the Polestar Connect button in the car, the RSA request is initiated
7
Initial RSA support
Confirmation of RSA
request
Time until arrival
countdown
Tow mode preparation
instructions
Arrival confirmation

8. Android Automotive Insurance apps
Enabling innovations and great insurance experiences!